Canon FY8-13HR-000, Service Manual

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COPYRIGHT © 2001 CANON INC. 2000 2000 2000 2000 NM-PDL REV.0 JULY 2001
CHAPTER 5 TROUBLESHOOTING
5-15
6. Select Print Pages again and then select PCL Test Page.
The iR-M1 sends the PCL Test Page to the copier and displays the RIP and Print status
screens so you can monitor the job.
7. Examine the quality of the Test Pages from the copier.
The Test Page confirms that the iR-M1 print engine is functional and that the connection
between the iR-M1 and the copier is good.
4.2 Checking Network Connections
After the iR-M1 is connected to networked computers, printing problems may arise if the
network hardware or software is not set up properly or doesn’t match network settings on
the iR-M1. Problems may also occur when printing from a specific application or printing a
particular file.
Most of these problems show up as printing problems, and do not necessarily indicate a
iR-M1 malfunction. The customer’s network administrator can eliminate many printing
problems without requiring you to make a service call. The network administrator deals
with:
• Print device error conditions.
• Conflicting network settings in Setup and on the customer’s attached PC.
• Printing problems caused by inappropriate Setup options.
• Application-specific printing errors caused by missing or incorrectly placed printer de-
scription files.
• Network connection problems that result in the iR-M1 not appearing in printer list on
the customer’s networked computers.