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Canon FAX-L2000 Reference Manual Download Page 189

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Clearing Printer Feed Jams

7-13

MP Tray Area

1

If a paper jam occurs in the MP tray area, follow the procedure for 
clearing the paper jam in the Imaging area.

For details on clearing a paper jam in the Imaging area, see “Imaging Area”, on 
p. 7-11.

2

If you cannot easily reach the paper to clear the jam, slowly pull 
the jammed paper out from the front.

IMPORTANT

• Do not pull the jammed paper upwards when removing it from the main unit. This could 

damage the paper sensor.

Summary of Contents for FAX-L2000

Page 1: ...Canon FAX L2000 L2000IP Reference Guide...

Page 2: ......

Page 3: ...ing Reference Guide This Document CD ROM Sending Instructions Sending Guide CD ROM Fax Instructions Facsimile Guide CD ROM Setting Up the Network Connection and Installing the CD ROM Software Setup Gu...

Page 4: ...gs Maintenance Troubleshooting Appendix Includes the specifications of this machine and the index Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Considerable effort ha...

Page 5: ...l Energy Star Program xiv Trademarks xiv Copyright xiv Disclaimers xv Legal Limitations on the Usage of Your Product and the Use of Images xvi Important Safety Instructions xvii Installation xvii Powe...

Page 6: ...set Optional 1 47 Connecting an Extension Telephone 1 49 Connecting the Telephone Line 1 50 Turning the Power ON 1 51 Setting the Display Language and Country 1 53 Chapter 2 Getting Started Operation...

Page 7: ...2 Setting the System Administrator s ID and Password 4 2 Changing Canceling the System Administrator s ID and Password 4 4 Restricting Machine Operation Department ID Management 4 6 Setting Operation...

Page 8: ...Cleaning the Scanning Area 6 13 Cleaning the Roller 6 20 Refilling the Stamp Ink Compartment Optional 6 22 Chapter 7 Troubleshooting Clearing Document Feed Jams 7 2 Initializing the Automatic Document...

Page 9: ...ix Chapter 8 Appendix Specifications 8 2 General 8 2 Power 8 3 Operating Environment 8 3 Weight 8 4 Dimensions 8 4 Printing Area 8 5 Index 8 6...

Page 10: ...e machine safely always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order t...

Page 11: ...xi Illustrations Used in This Manual Unless otherwise mentioned illustrations used in this manual are those taken when no optional equipment is attached to the FAX L2000 L2000IP...

Page 12: ...o the following classes CLASS I LASER PRODUCT LASER KLASSE I APPAREIL A RAYONNEMENT LASER DE CLASSE I APPARECCHIO LASER DI CLASSE I PRODUCTO LASER DE CLASE I APARELHO A LASER DE CLASSE I CAUTION Use o...

Page 13: ...re safe operation the three pin plug supplied must be inserted only into a standard three pin power point which is effectively earthed through the normal household wiring Extension cords used with the...

Page 14: ...l ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and disseminati...

Page 15: ...signalling for access to public or private emergency services DTMF signalling also provides faster call set up The equipment has been approved in accordance with Council Decision 98 482 EC for pan Eur...

Page 16: ...print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper Mo...

Page 17: ...in a fire or electrical shock Do not place the following items on the machine If these items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock...

Page 18: ...ely into the power outlet as failure to do so may result in a fire or electrical shock Do not use power cords other than the power cord provided as this may result in a fire or electrical shock As a g...

Page 19: ...resulting in a fire or electrical shock Do not drop paper clips staples or other metal objects inside the machine Also do not spill water liquids or flammable substances alcohol benzene paint thinner...

Page 20: ...e or electrical shock There are some areas inside the machine which are subject to high voltages When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelet...

Page 21: ...lt a physician Consumables WARNING Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire Do not...

Page 22: ...xxii...

Page 23: ...ine 1 9 Space Around the Machine 1 11 Power Requirements 1 13 General Precautions 1 15 Moving the Machine 1 18 Unpacking Have You Got Everything 1 19 For the FAX L2000 L2000IP 1 22 For the FAX L2000IP...

Page 24: ...ner Cartridge 1 36 Attaching the Document Output Tray 1 40 Attaching the Document Feeder Tray 1 40 Loading Paper into the Paper Cassettes 1 41 Connecting the Handset Optional 1 47 Connecting an Extens...

Page 25: ...ds up to 33 6 Kbps more than double the rate of older G3 fax models UHQ Ultra High Quality Image Canon s ultra high quality image processing produces excellent reproductions of the documents you send...

Page 26: ...stinations by simply pressing a single key or just a few keys Variety of Send and Receive Features Includes sequential broadcasting polling relay sending and receiving and confidential mailbox sending...

Page 27: ...ntents of the memory for approximately 12 hours after a power failure Delayed Sending Scan a document into memory and set the machine to send the document at a later time This enables you to take adva...

Page 28: ...es a document transmission or until you press Energy Saver JBIG Improved Image Data Compression JBIG Joint Bi Level Image Experts Group is a new ITU T standard image data compression method JBIG s com...

Page 29: ...y capacity of the FAX L2000 L2000IP See Optional Equipment Available on p 1 25 FAX L2000 Printer Kit After installation of the optional Printer Kit the FAX L2000 can be used as a network printer Print...

Page 30: ...t technology to help provide trouble free operation If you encounter a problem try to solve it by referring to and following the information in Chapter 6 Maintenance and Chapter 7 Troubleshooting If y...

Page 31: ...to confirm that it has been done correctly Avoid direct sunlight If you have to place the machine near a window install heavy curtains or blinds to protect the machine from direct sunlight Be sure no...

Page 32: ...ong electromagnetic fields Large equipment can generate electronic noise that can interfere with the operation of the machine Choose a location that is clean and free from dust and moisture Do not use...

Page 33: ...pace Around the Machine To ensure proper ventilation and easy operation set up the machine in an area that meets the minimum requirements for clearance as illustrated below 499 mm 629 mm 832 mm 379 mm...

Page 34: ...he Machine 1 12 Before You Start Using This Machine 1 CAUTION To avoid damage to the machine from overheating do not block the exhaust vent Install the machine approximately 10 cm away from walls or o...

Page 35: ...use it outside the country where you purchased it Do not plug the power cord into an extension cord connector or power strip shared with other plugs Do not plug the machine into a power outlet shared...

Page 36: ...Power Requirements 1 14 Before You Start Using This Machine 1 Do not plug the power cord into an UPS Uninterruptable Power Supply...

Page 37: ...OCK IF YOU TOUCH THEM After you unplug the machine always wait at least five seconds before you plug it in again Always unplug the machine before you move it During electrical storms disconnect the pl...

Page 38: ...ge odors or noises around the machine unplug the machine immediately Call for service Before you transport the machine remove the toner cartridge To protect the toner cartridge from bright light cover...

Page 39: ...17 Do not set the machine other equipment or furniture on the power cord Never tie the power cord into a knot or wrap it around another object To avoid paper jams never unplug the power cord open the...

Page 40: ...onal paper cassette Moving the machine requires two people When you lift the machine remove the paper cassette from the machine and firmly hold the front of the machine by the paper cassette slot and...

Page 41: ...l in case you want to move or ship the machine in the future Ask someone to help you remove all the items from the box CAUTION Lifting the main unit requires two people To remove the main unit from th...

Page 42: ...lephone line and power cord and FX7 Toner Cartridge in its protective bag Remove the four polystyrene plastic blocks positioned on top of the main unit The shapes of the power cord and telephone line...

Page 43: ...e You Got Everything 1 Before You Start Using This Machine 1 21 4 Remove the two stoppers on the side of the box by pulling out the tab on the right side of each stopper 5 Lift and remove the top cart...

Page 44: ...Using This Machine 1 6 Lift the main unit by gripping the handles on its right and left sides See Moving the Machine on p 1 18 For the FAX L2000 L2000IP Check each item against this list as you remov...

Page 45: ...hine 1 23 One document feeder tray Remove the tape on the back of the tray before attaching it to the main unit One document output tray One power cord One telephone line The shapes of the power cord...

Page 46: ...Using This Machine 1 Two sheets of destination labels Two sheets of cassette handling precaution label One Reference Guide One Facsimile Guide One FX7 Toner Cartridge For the FAX L2000IP Only Two CD R...

Page 47: ...Start Using This Machine Optional Equipment Available HANDSET KIT 8 G3 FAX OPTION MEMORY VII 32 MB Verification Stamp Unit 1 FXL Cassette Feeder 6 letter A4 500 sheet capacity Printer Kit for the FAX...

Page 48: ...Parts of the Machine 1 26 Before You Start Using This Machine 1 Parts of the Machine The illustrations below are those of the FAX L2000 L2000IP with the optional handset kit installed Front View...

Page 49: ...a problem occurs j In Use Memory Lamp A light that blinks green when the machine is transmitting or receiving documents or maintains a steady green when there are documents stored in memory k Paper C...

Page 50: ...1 Rear View a Face Up Tray Holds printed documents after they are ejected from the machine b Power Socket Connect the power cord here c Telephone Line Jack L1 Connect the telephone line here d Handse...

Page 51: ...29 Handset Optional w q a Ringer Volume Switch Adjusts the volume of the ringer Use a pen or another pointed object to adjust the switch to HIGH LOW or OFF b Speaker Volume Switch Adjusts the volume o...

Page 52: ...1 Removing the Shipping Material All shipping material must be removed The shipping material is attached inside the main unit and inside the paper cassettes to protect delicate parts from vibrations...

Page 53: ...ackaging Material Inside the Machine 1 Gently lift the ADF cover and remove the protective packing material from inside the feeder area IMPORTANT Be sure to remove the orange stoppers 2 Close the ADF...

Page 54: ...Removing the Shipping Material 1 32 Before You Start Using This Machine 1 4 Remove the shipping tape of the MP tray and the printer cover 5 Close the printer cover Printer Cover...

Page 55: ...aging Material from the Paper Cassettes If your machine comes with more than one paper cassette you can use this procedure for each one 1 Pull out the paper cassette and remove it from the machine 2 R...

Page 56: ...essing down on the bottom metal plate with one hand turn the orange key counter clockwise to pull it out 5 Select your language from the supplied cassette handling precaution label and stick it to the...

Page 57: ...ore details on how to reinsert the paper cassette into the machine see step 6 of Loading Paper into the Paper Cassettes on p 1 41 Protective Plastic Sheet The LCD display on the operation panel is cov...

Page 58: ...idge Install only a Canon FX7 Toner Cartridge in your machine CAUTION Installing any other type of cartridge in this machine could damage the machine and void your warranty Leave the toner cartridge i...

Page 59: ...While holding the cartridge by the ends rock it gently five or six times to distribute the toner evenly inside the cartridge 4 Place the cartridge on a stable flat clean surface and snap the tab on th...

Page 60: ...r clothing immediately with cold water 6 Insert the cartridge in the direction indicated by the arrow with the FX7 toner label on the cartridge facing up Gently slide the toner cartridge into the mach...

Page 61: ...e completely do not force it down Remove the toner cartridge and insert it again To avoid exposing the light sensitive drum never leave the printer cover open The machine will not operate if the print...

Page 62: ...of the tray fit into the holes on each side of the main unit The back of the tray sits on top of the extended lip of the main unit Attaching the Document Feeder Tray NOTE Remove the tape on the back...

Page 63: ...oist paper Paper that is wavy curled or damaged Folded clipped or stapled paper Paper containing materials that melt vaporize offset discolor or emit dangerous fumes at a temperature of 190 C or highe...

Page 64: ...es to match the size of the paper that you are loading To change the paper size Adjust the paper size side guides in the following way Push the paper size side guides inward or outward to match the pa...

Page 65: ...Start Using This Machine 1 43 3 Before you load a stack of paper into the paper cassette tap the leading edge of the paper stack on a flat surface so that the edges are evenly aligned 4 Press down the...

Page 66: ...Start Using This Machine 1 5 Load the stack of paper into the paper cassette with the side you want to print on face down Insert the stack of paper so that it fits neatly against the back of the paper...

Page 67: ...down to make sure it has a clearance of approximately 1 mm from the hook of the paper size rear guide 6 Reinsert the paper cassette into the main unit Align the paper cassette with the rails on the ma...

Page 68: ...the paper cassette indicates the level of the current paper supply When you see the paper volume status bar drop make sure you have a supply of paper on hand to refill the cassette When you see the me...

Page 69: ...ption for the machine This handset is to be used with the Canon FAX L2000 L2000IP only 1 Attach the handset cradle holder to the back of the cradle with the screws provided 2 Fit the handset cradle ho...

Page 70: ...ssembling the Machine 1 48 Before You Start Using This Machine 1 4 Connect the end of the handset connector cord to the handset jack marked with the handset icon Place the handset on the handset cradl...

Page 71: ...provided to be used with the optional handset or an extension telephone A separate jack is not provided for an extension telephone 1 Connect the extension telephone cord to the handset jack marked wi...

Page 72: ...50 Before You Start Using This Machine 1 Connecting the Telephone Line 1 Connect one end of the supplied telephone line to the main unit s jack marked 2 Connect the other end of the telephone line to...

Page 73: ...wer switch on the main unit The message below appears while it takes a few seconds for the machine to warm up When you connect the power cord to an AC outlet for the first time after purchase DISPLAY...

Page 74: ...36 REPLACE CARTRIDGE The toner cartridge has run out of toner Replace the toner cartridge CHECK PRINTER COVER The printer cover is not closed completely If it does not close easily do not force it Re...

Page 75: ...language and country After connecting the power cord the display changes from PLEASE WAIT to the DISPLAY LANGUAGE menu NOTE The country selection feature is available for certain countries only 1 Pres...

Page 76: ...he country selection you can print the User s Data List See Chapter 12 Printing Report and Lists in the Facsimile Guide You can change the display language or country setting using the Common Settings...

Page 77: ...he Menus 2 7 Entering Names for Registration 2 10 Operation Panel Key Summary Table 2 12 Setting the Paper Size for the Paper Cassettes 2 14 Using the MP Tray 2 16 Loading Paper into the MP Tray 2 16...

Page 78: ...the operation panel One Touch Panels Closed Enter Cancel Value Shift PRT Message Go Item Menu On Line Job Alarm Resolution Ultra Fine Super Fine Fine Standard Contrast Document Type Darker Standard L...

Page 79: ...tion g One Touch Speed Dialing Keys Dial numbers registered under one touch speed dialing keys h One Touch Speed Dialing Panels The first panel displays keys 1 24 Open the first panel to access keys 2...

Page 80: ...ually with the keys on the numeric keypad u Directory Enables you to search for fax telephone numbers by the name under which they are registered for speed dialing and then use the number for dialing...

Page 81: ...cancels printing of reports e Memory Reference Performs operations with documents currently stored in memory including printing a list of documents printing a document sending a document to another d...

Page 82: ...name to appear at the top of the document you are sending p Pause Enters pauses between digits or after the entire telephone number when dialing or registering facsimile numbers q Stamp Option Switche...

Page 83: ...receive and the machine rings while you are registering information pick up the handset If you hear a slow beep tone the sender is trying to send you a document Press Stop Start to receive the docume...

Page 84: ...splay rotates to the last selection Open a Menu and Select an Item 1 Press or until the name of the menu you want to open is displayed press OK 2 Press or to browse through the menu items press OK to...

Page 85: ...nd Operation Panel Keys 2 9 2 Getting Started Return to the Standby Mode 1 Press Stop to return to the Standby mode NOTE If you do not press a key for 120 seconds the machine automatically returns to...

Page 86: ...e upper case letter entry mode press b until the lower case a appears on the LCD display 2 Press the appropriate key on the numeric keypad to enter a letter or number If upper or lower case letter is...

Page 87: ...until you see a lower case a To enter the rest of the word press f until you see a lower case n press to move the cursor to the right press f until an o appears press to move the cursor to the right p...

Page 88: ...and press to immediately position the cursor to the right of the last letter OK Press OK to select the current item Switches the entry modes A The Upper Case Letter Entry mode Enables you to enter upp...

Page 89: ...symbols _ Space Enters a space after the letter at the cursor position or between numbers at the cursor position You may enter spaces in telephone numbers they do not affect dialing Delete Deletes ch...

Page 90: ...etting using the CASSETTE menu in the PAPER SETTINGS menu 1 Open all three one touch speed dialing panels 2 Press Data Registration 3 Press or until 1 PAPER SETTINGS appears press OK 4 Press or to sel...

Page 91: ...Setting the Paper Size for the Paper Cassettes 2 15 2 Getting Started 6 Press Stop to return to the Standby mode...

Page 92: ...ne Do not use the following paper in the MP tray Moist paper Paper that is wavy curled or damaged Folded clipped or stapled paper Paper with cut outs or perforations Paper containing materials that me...

Page 93: ...the backing sheet or partially used label sheets Coated labels which can be easily separated from the backing sheet Label sheets with sticky paste exposed Do not set the paper guides so tight that the...

Page 94: ...per stack are evenly aligned when loading NOTE If a printed page comes out of the machine all curled up you can correct the problem by turning over the paper stack in the MP tray so that the bottom sh...

Page 95: ...1 Open the MP tray 2 Pull out the extension tray using the center grip a then flip open the support tray b 3 Before you load paper into the MP tray tap the edges of the stack to make sure the leading...

Page 96: ...ds approximately 100 sheets of paper 4 Insert the paper stack as far as it will go into the main unit with the side you want to print on facing up and the top edge of the paper heading into the main u...

Page 97: ...paper If the paper is not loaded correctly the paper is not detected by the machine and a message appears asking you to load paper into the MP tray Make sure that the paper stack is not higher than th...

Page 98: ...ny remaining print media Fold up the support tray and gently push in the extension tray before closing the MP tray To load envelopes into the MP Tray Take five envelopes loosen them as shown and stack...

Page 99: ...rs of the envelopes firmly as shown in the illustration below so that they and the sealed or glued portion stay flat IMPORTANT Do not print on the underside of the envelopes the side with the flap If...

Page 100: ...2 24 Getting Started 2 IMPORTANT Depending on the paper type or condition of the envelopes the printing quality may deteriorate or a paper jam may occur In such a case it is recommended to change the...

Page 101: ...ne touch speed dialing panels 2 Press Data Registration 3 Press or until 1 PAPER SETTINGS appears press OK 4 Press or until 1 MP TRAY appears press OK 5 Press or to display USE press OK 6 Press or to...

Page 102: ...ize on p 2 25 2 Press or until 4 PAPER TYPE appears press OK 3 Press or to select PLAIN PAPER HEAVY PAPER THIN PAPER or HEAVY PAPER H press OK PLAIN PAPER Select when using plain paper HEAVY PAPER Sel...

Page 103: ...in the following table 1 64 to 90 g m2 2 90 to 128 g m2 Available Unavailable IMPORTANT It is recommended not to use the back side of preprinted paper It may cause a paper jam Paper Type Available Loa...

Page 104: ...nd A4 The paper sizes that can be used for fax function are letter legal A4 A5 and B5 Paper Size Length x Width Available Loading Place Paper Set Place Paper Cassette 250 sheets Paper Cassette 500 she...

Page 105: ...livery pull down the face up tray The machine automatically switches to face up delivery The face up tray is particularly useful for heavier paper To open the face up tray take hold of its tab and pul...

Page 106: ...urning the Energy Saver Feature ON 1 Open all three one touch speed dialing panels 2 Press Data Registration 3 Press or until 5 TIMER SETTINGS appears press OK 4 Press or until 3 ENERGY SAVER appears...

Page 107: ...press Energy Saver Returning to the Full Power Mode When the machine is in the Energy Saver mode the Energy Saver indicator lights in green To restore the Full Power mode press Energy Saver While the...

Page 108: ...t NOTE While the machine is powering up you can perform any operation To put the machine into the Energy Saver mode manually press Energy Saver Setting the Daily Timer This section describes the proce...

Page 109: ...r 7 SAT repeat steps 2 to 4 to set the daily timer for other day of the week 6 When you are finished press Stop to return to the Standby mode Setting the Auto Clear If the machine remains idle for a c...

Page 110: ...he Auto Clear function select OFF and proceed to step 5 4 Enter the desired time period using the numeric keys press OK You can also press or to specify the time The Auto Clear Time settings are from...

Page 111: ...describes various methods of confirming and canceling fax and copying jobs Flow of Checking Operations 3 2 Checking the Fax Jobs 3 2 Checking the Copy Jobs 3 3 Canceling a Job 3 4 Canceling with the...

Page 112: ...x Jobs 1 Press Monitor OK To check the fax status Press OK NOTE If there is no job currently being processed the message NO CURRENT JOB appears on the LCD display If you want to cancel the transmissio...

Page 113: ...t of the jobs press or The copy job appears on the LCD display NOTE An asterisk appears at the top of the number of the copy job which is actually being processed A hyphen appears at the top of the nu...

Page 114: ...ning stops and the job will be canceled If there is only one job being processed Press If you do not want to cancel the job press The job is canceled If there are both fax and copy jobs Press or to se...

Page 115: ...and cancel one by one Canceling from the Monitor Screen You can cancel a job during printing or while it is waiting to be processed or sending or receiving faxes 1 Display the job you want to cancel...

Page 116: ...Canceling a Job 3 6 Checking Canceling a Job 3...

Page 117: ...Setting and Using the System Administrator s ID and Password 4 2 Setting the System Administrator s ID and Password 4 2 Changing Canceling the System Administrator s ID and Password 4 4 Restricting Ma...

Page 118: ...Department ID and password to begin operating the machine In this case you are using the machine as the System Administrator and do not need to enter the System Administrator s password when you ente...

Page 119: ...WORD appears press OK 8 Enter a System Administrator s password of up to seven digits from 1 to 9999999 using the numeric keys press OK 9 Record the System Administrator s ID and password and store it...

Page 120: ...ot need to enter the System Administrator s password when you enter the SYSTEM SETTINGS menu 10 Press Stop to return to the Standby mode Changing Canceling the System Administrator s ID and Password F...

Page 121: ...em Administrator s ID the system password is also canceled 7 Enter a new System Administrator s ID and password of up to seven digits from 1 to 9999999 using the numeric keys press OK For details abou...

Page 122: ...eate up to 100 Department IDs and passwords to restrict sending operations on the machine Follow this procedure to restrict the access to all of these features Sending documents Copying documents and...

Page 123: ...even digits using the numeric keys press OK NOTE You can set the Department ID from 1 to 9999999 If you set the Department ID as 111 it will be shown as 0000111 When you are requested to enter the Dep...

Page 124: ...want to set the copy limit press or until 2 COPY LIMITS appears press OK 13 Enter the maximum number of pages that can be copied or printed by the registered department using the numeric keys press O...

Page 125: ...you have to register the sender s names first See Chapter 1 Before You Use This Machine in the Facsimile Guide The sender name will be printed on the document sent by the department as TX terminal ID...

Page 126: ...until 6 SYSTEM SETTINGS appears press OK 4 If the prompt PASSWORD is displayed enter the System Administrator s password using the numeric keys press OK 5 Press or until 2 DEPT ID MANAGEMNT appears pr...

Page 127: ...FF or ON the restriction for printing fax reports and documents stored in memory and copying function To turn OFF or ON restricted sending Press or until 2 RESTRICT TX appears press OK Press or to dis...

Page 128: ...s 2 Press Data Registration 3 Press or until 6 SYSTEM SETTINGS appears press OK 4 If the prompt PASSWORD is displayed enter the System Administrator s password using the numeric keys press OK 5 Press...

Page 129: ...d instead of the Department ID and password when you are asked to enter the Department ID and password to begin operating the machine In this case you are using the machine as the System Administrator...

Page 130: ...appears press OK 4 If the prompt PASSWORD is displayed enter the System Administrator s password using the numeric keys press OK 5 Press or until 2 DEPT ID MANAGEMNT appears press OK 6 Press or to dis...

Page 131: ...p 4 6 Press or to scroll through the Department IDs To check the transmission counter Press or until 2 SEND COUNT appears press OK NOTE If you have not set the TX limit nothing will be displayed as L...

Page 132: ...nter press Data Registration twice press or until 2 COUNT RESET appears press OK 10 Press or to display 1 ON or 2 OFF press OK To reset the counter select 1 ON If you do not want to reset the counter...

Page 133: ...ents of the memory and enter the memory lock password to print all of the documents stored in memory Setting a Time and Password for Memory Lock After Memory Lock is turned ON the machine automaticall...

Page 134: ...or to display the desired Memory Lock setting press OK The MEMORY LOCK RX menu includes the following items OK FAX SETTINGS 7 SYSTEM SETTINGS SYSTEM SETTINGS 1 MEMORY LOCK RX OK OK SYSTEM SETTINGS 1 M...

Page 135: ...The timer settings are optional If you do not set the time you can use Memory Reception to turn the Memory Lock mode ON or OFF OFF Turns OFF the timer setup You can turn the Memory Lock mode ON or OF...

Page 136: ...ode automatically at the specified times See Setting a Time and Password for Memory Lock on p 4 17 1 Open all three one touch speed dialing panels 2 Press Memory Reception If you have not set the memo...

Page 137: ...17 1 When the Memory Lock mode is ON the message MEMORY LOCK RX is displayed 2 Open all three one touch speed dialing panels press Memory Reception If you have not set the memory lock password the mac...

Page 138: ...Using Memory Lock 4 22 Restricting the Use of the Machine 4...

Page 139: ...you can perform with the PAPER SETTINGS COMMON SETTINGS TIMER SETTINGS and SYSTEM SETTINGS menus Opening the Additional Functions Menu 5 2 Paper Settings 5 3 Setting Procedure 5 3 Common Settings 5 5...

Page 140: ...menu you want to set or change appears press OK to display the next menu 4 Press or to display the item you want to set or change press OK For details about the settings refer to the following sectio...

Page 141: ...2 Press Data Registration 3 Press or until 1 PAPER SETTINGS appears press OK 4 Press or to display the item you want to set or change press OK For more information on Paper Settings see the table on t...

Page 142: ...ize you are loading into the lower paper cassette The available sizes are LTR LGL EXECUTIV A4 A5 B5 4 CASSETTE 3 This item appears on the LCD display only when the optional 500 sheet paper cassette is...

Page 143: ...ess Data Registration 3 Press or until 2 COMMON SETTINGS appears press OK 4 Press or to display the item you want to set or change press OK For more information on Common Settings see the table on the...

Page 144: ...tone sounds whenever you send a document using direct or manual sending regardless of the setting 1 to 3 1 4 RX DONE TONE ON ERROR ONLY OFF Adjust the volume of the tone that sounds when the reception...

Page 145: ...AY LANGUAGE ENGLISH FRENCH SPANISH GERMAN ITALIAN DUTCH FINNISH PORTUGUESE NORWEGIAN SWEDISH DANISH SLOVENE CZECH HUNGARIAN RUSSIAN Select a language for prompts messages menus and printed reports An...

Page 146: ...ss Data Registration 3 Press or until 5 TIMER SETTINGS appears press OK 4 Press or to display the item you want to set or change press OK For more information on Timer Settings see the table on the ne...

Page 147: ...ower consumption when not in use See Chapter 1 Before You Start Using This Machine OFF The machine does not power down even when it is idle ON The machine reduces power consumption after it has remain...

Page 148: ...S appears press OK If the prompt PASSWORD is displayed enter the System Administrator s password using the numeric keys press OK 4 Press or to display the item you want to set or change press OK For m...

Page 149: ...rtment ID management function is turned OFF ON Department ID management function is turned ON Set how the use of the machine will be restricted 1 DEPT ID ENTRY Set the Department ID number from 00 to...

Page 150: ...tion 4 PRINT WITH NO ID OFF ON Set whether to allow printing jobs without a Department ID This setting is available only for the models with the Printer Kit installed 3 LOCK PHONE OFF ON Set the restr...

Page 151: ...ecommended Paper 6 2 Storing the Paper Supply 6 2 Changing the Toner Cartridge 6 3 Storing Toner Cartridges 6 8 Handling Cartridges 6 8 Storing Cartridges 6 8 Periodic Cleaning 6 9 Cleaning the Main U...

Page 152: ...ity or cause paper jams Storing the Paper Supply If paper is stored improperly it can affect the quality of the printouts Store unused paper in its package to protect the paper IMPORTANT Do not store...

Page 153: ...oner cartridge by removing it and rotating it five or six times to redistribute the toner inside the cartridge If you reset the cartridge in the main unit and the message REPLACE CARTRIDGE does not ap...

Page 154: ...emaining inside the cartridges to ignite resulting in burns or a fire CAUTION Keep toner and other consumables out of the reach of small children If these items are ingested consult a physician immedi...

Page 155: ...e cartridge 6 As you steady the cartridge with one hand remove the tape by gently pulling the plastic tab straight out with your other hand Use a firm even pull to avoid breaking the tape IMPORTANT Do...

Page 156: ...e facing up Gently slide the cartridge into the machine until it is completely down and in a level position CAUTION To avoid pinching your fingers between the toner cartridge and the machine grip the...

Page 157: ...Remove the toner cartridge and insert it again To avoid exposing the light sensitive drum never leave the printer cover open The machine will not operate if the cover is not closed completely If you s...

Page 158: ...reens hard disks floppy disks or any other kind of material sensitive to magnetic fields Never touch or try to open the protective shutter that protects the light sensitive drum inside the toner cartr...

Page 159: ...s received and stored in memory Cleaning the Main Unit 1 Before you clean the machine disconnect the power cord of the main unit from the power source 2 Moisten a soft cloth with water and a small amo...

Page 160: ...of the main unit from the power source 2 Lift the document feeder tray and document output tray 3 Open the printer cover and remove the toner cartridge IMPORTANT Store the toner cartridge in its origi...

Page 161: ...silver metal plate of the transfer guide 5 While holding the green label flip the transfer guide up to its full extent Wipe the edge of the transfer guide with a soft clean cloth to remove toner and p...

Page 162: ...ORTANT To avoid the deterioration of print quality never touch the transfer charging roller when you clean the metal strip 7 Reinsert the toner cartridge into the main unit 8 Close the printer cover l...

Page 163: ...d of the main unit from its power source The world s coral reefs where brilliantly colored fish and a myriad of other tropical creatures come together Aptly nicknamed Tropical Forests under the sea th...

Page 164: ...ration below CAUTION Be sure not to open the ADF cover fully to the extent that the lower unit is lifted as shown in the illustration on the right The lower unit may fall heavily when you unlock the A...

Page 165: ...it of the ADF cover by pushing the hook inside with your finger or a pencil 4 Open the top unit of the ADF cover and clean all the rollers Use a dry cloth to wipe clean the underside of the ADF cover...

Page 166: ...until you hear it lock CAUTION Make sure that the top unit of the ADF cover is locked into position securely before proceeding to step 6 6 Lift the document feeder tray and gently open the ADF cover u...

Page 167: ...nance 7 While holding the ADF cover open with one hand use one finger of your other hand to gently push in the black plastic loop to separate it from the stub on the machine 8 Gently lift the ADF cove...

Page 168: ...not scratch the scanning glass to wipe clean the underside of the ADF cover and to wipe up the paper dust around the rollers NOTE If you have installed the optional stamp kit be careful not to touch...

Page 169: ...t it stays in place 12 Close the ADF cover and press down on it slightly until you hear it lock into place Then lower the document feeder tray IMPORTANT Make sure that you have put the black plastic l...

Page 170: ...t may be dirty In such a case clean the roller Load A4 size paper in the MP tray to clean the roller IMPORTANT Only A4 size paper can be used to clean the roller NOTE It takes about 130 seconds to cle...

Page 171: ...CLEAN appears press OK 7 Press or until 1 ROLLER CLEANING appears press OK The machine starts cleaning the roller NOTE If a paper jam occurs press Stop and remove the jammed paper Discard the cleaning...

Page 172: ...p ink compartment if you are using the optional stamp feature Please contact your local authorized Canon dealer when you run out of ink 1 Disconnect the power cord of the main unit from its power sour...

Page 173: ...6 23 6 Maintenance 3 While holding the ADF cover open with one hand use one finger of your other hand to gently push in the black plastic loop to separate it from the stub on the machine 4 Gently lif...

Page 174: ...y other part of the machine Use only Shachihata X Stamper Ink CS 20 Yellow Do not use the stamp feature for at least one hour until the ink is completely soaked up If you have to send a document turn...

Page 175: ...k Compartment Optional 6 25 6 Maintenance 6 Lower the ADF cover until the black plastic loop is even with the stub on the machine 7 Place the end of the black plastic loop over the end of the stub so...

Page 176: ...e ADF cover and press down on it slightly until you hear it lock into place Then lower the document feeder tray IMPORTANT Make sure that you put the black plastic loop back in place before you close t...

Page 177: ...ocument Feed Jams 7 2 Initializing the Automatic Document Feeder 7 4 Clearing Printer Feed Jams 7 5 Locating a Paper Jam 7 6 Service Call Message 7 19 Calling Your Local Authorized Canon Dealer 7 19 E...

Page 178: ...ine See Chapter 3 Sending Documents in the Facsimile Guide If a document is curled or wrinkled make a copy of the original and scan the copy If a paper jam occurs during scanning the Error lamp blinks...

Page 179: ...cument Feed Jams 7 3 3 Pull the document straight out to remove it NOTE Always open the ADF cover before you attempt to remove a jammed document 4 Close the ADF cover and press down on it gently until...

Page 180: ...h speed dialing panels 2 Press Data Registration 3 Press or until 7 ADJUST CLEAN appears press OK 4 Press or until 2 INITIALIZING ADF appears press OK The pick up roller inside the ADF is reset to its...

Page 181: ...re you check all the areas described below because paper jams can occur at more than one location Follow the exact order of the steps below When removing the paper cassettes remove them gently If a pa...

Page 182: ...ion to help you clear the jam A paper jam may occur in this area when using duplex printing with the printer function IMPORTANT Paper jams can occur in more than one location at a time so ensure that...

Page 183: ...e from step 2 on p 7 8 Output Tray Area to remove the jammed paper The pressure from the pressure roller must be released before removing the paper To do this follow steps 1 through 4 on p 7 11 Imagin...

Page 184: ...learing Printer Feed Jams 7 8 Troubleshooting 7 Output Tray Area 1 Open the face up tray 2 Hold up the face up tray slightly a to release the lock pin b c which is located on the right side of the tra...

Page 185: ...ter Feed Jams 7 9 NOTE When you release the lock pin on the face up tray be sure to firmly hold the face up tray and lower it down slowly 3 Remove the jammed paper If you can see the edge of the paper...

Page 186: ...If you cannot see the paper check the imaging area See Imaging Area on p 7 11 The pressure from the pressure roller must be released before removing the paper To do this follow steps 1 to 4 on p 7 11...

Page 187: ...ring Printer Feed Jams 7 11 4 Close the face up tray The hooks automatically catch the lock pins Imaging Area 1 Lift the document feeder tray and document output tray 2 Open the printer cover and remo...

Page 188: ...el and remove the jammed paper b After the paper s back edge has come out slowly pull the paper forward and out of the main unit CAUTION The toner fixing unit and its surroundings inside the machine m...

Page 189: ...the paper jam in the Imaging area For details on clearing a paper jam in the Imaging area see Imaging Area on p 7 11 2 If you cannot easily reach the paper to clear the jam slowly pull the jammed pap...

Page 190: ...not come out easily or you cannot grasp the edge of the paper easily do not force it out Proceed to step 2 If you cannot see the edge of the paper Proceed to step 2 2 Lift the document feeder tray an...

Page 191: ...ouch the toner fixing unit and its surroundings as doing so may result in burns or electrical shock IMPORTANT When removing the jammed paper be careful not to touch the transfer charging roller If the...

Page 192: ...Clearing Printer Feed Jams 7 16 Troubleshooting 7 Duplexer Area 1 Remove the upper paper cassette 2 Pull the green lever on the left front of the machine to open the bottom of the duplexer Green Lever...

Page 193: ...7 Troubleshooting Clearing Printer Feed Jams 7 17 3 Reach in and pull out the jammed paper from the duplexer area 4 Push the bottom of the duplexer back up until it clicks into place Duplexer Duplexer...

Page 194: ...cassette into the machine NOTE To reset the printer and continue printing open the printer cover all the way and close it If the Error lamp does not stop blinking there is still jammed paper inside th...

Page 195: ...rd may expose or snap the core wire or otherwise damage the power cord If the cord is damaged this could cause an electricity leak and result in a fire or electrical shock IMPORTANT If you disconnect...

Page 196: ...10 seconds then connect it again 2 If the problem persists disconnect the power cord again and contact your local authorized Canon dealer NOTE When consulting your local authorized Canon dealer check...

Page 197: ...he jammed document and try again See Clearing Document Feed Jams on p 7 2 0003 Cause The document is longer than 1 meter Remedy Make a reduced copy of the document with a copy machine then send the co...

Page 198: ...or Code Table Listed by Number 7 22 Troubleshooting 7 0322 to 0330 Cause A fatal error has occurred Remedy Contact your local authorized Canon dealer where you purchased your Canon product for assista...

Page 199: ...ne from its power source wait a few minutes then connect the power cord to the power outlet If the machine is connected to a UPS Uninterruptable Power Supply disconnect the power cord and plug into an...

Page 200: ...er cassettes or MP tray Remedy Set the correct paper size in the PAPER SETTINGS menu Open the printer cover and close it to reset the printer MEMORY FULL PLEASE WAIT Cause The memory is full Remedy Wa...

Page 201: ...er Cartridge on p 6 3 SUPPLY REC PAPER Cause Your machine has run out of paper Remedy Refill the paper cassettes See Loading Paper into the Paper Cassettes on p 1 41 and Loading Paper into the MP Tray...

Page 202: ...the paper cassettes or paper guides on the MP tray are not set with the correct width of the paper loaded Remedy Adjust the paper size guides on the paper cassettes or paper guides on the MP tray to...

Page 203: ...8 Appendix This chapter describes the specifications of the machine and includes the index Specifications 8 2 General 8 2 Power 8 3 Operating Environment 8 3 Weight 8 4 Dimensions 8 4 Printing Area 8...

Page 204: ...mage Size Width A4 208 mm Recording Paper Size Width A4 210 mm Paper Capacity MP Multi Purpose tray Approximately 100 sheets letter legal executive A4 A5 B5 Postcard DBL P CD COM 10 Monarch DL ISO B5...

Page 205: ...Time G3 Mode V 34 JBIG Approximately 3 seconds 3 page 1 ECM MMR Approximately 6 seconds page 1 MR Standard Mode Approximately 12 seconds page 1 MH Standard Mode Approximately 15 seconds page 1 Scanni...

Page 206: ...8 Weight Dimensions Item Specification FAX L2000 Approximately 24 kg FAX L2000IP Approximately 25 kg Item Specification FAX L2000 L2000IP Without Handset 499 mm W x 499 mm D x 459 mm H With Handset 56...

Page 207: ...te that the machine cannot print completely from one edge of the paper to the other There is a margin around the paper and the size of the margin differs slightly with the paper size 5 mm max A4 9 9 m...

Page 208: ...6 5 11 department ID management using 4 13 destination labels 1 24 Direct TX 2 3 Directory 2 4 DISPLAY LANGUAGE 5 7 document extension tray 1 27 document feed jams 7 2 document feeder tray 1 23 1 27 a...

Page 209: ...9 space around the machine 1 9 M main features 1 3 main unit assembling 1 36 front view 1 26 lifting 1 18 parts 1 26 rear view 1 28 Memory Lock 4 17 setting 4 17 turning OFF 4 21 turning ON 4 20 Memo...

Page 210: ...51 power cord 1 23 1 51 power requirements 1 13 printer cover 1 27 printer feed jams 7 5 face up tray area 7 7 output tray area 7 8 printer operation panel 2 3 printing area 8 5 R recording paper load...

Page 211: ...4 4 changing 4 4 SYSTEM SETTINGS accessing 5 10 menu 5 11 T telephone line 1 23 connecting 1 50 telephone line jack 1 28 1 50 temperature machine location 1 9 TIMER SETTINGS accessing 5 8 menu 5 9 to...

Page 212: ...Index 8 10 Appendix 8...

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