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Canon DS810 - SELPHY Color Inkjet Printer, Service Manual, Page: 4 / 44

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Canon DS810 - SELPHY Color Inkjet Printer Service Manual Download Page 4

II.  TABLE OF CONTENTS   

 

Part 1:  MAINTENANCE

 

1.  MAINTENANCE

 

 

1-1.  Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service 

Engineer

 

(1)  Adjustment

 

(2)  Periodic maintenance

 

(3)  Periodic replacement parts

 

(4)  Replacement consumables

 

(5)  Replacement of the print head

 

 

1-2.  Customer Maintenance

 

 

1-3.  Product Life

 

(1)  Printer

 

(2)  Print head

 

(3)  Ink tank

 

 

1-4.  Special Tools

 

 

1-5.  Serial Number Location

 

2.  LIST OF ERROR DISPLAY / INDICATIONS 

 

 

2-1.  Operator Call Errors

 

 

2-2.  Service Call Errors

 

 

2-3.  Warnings

 

 

2-4.  Troubleshooting by Symptom

 

3.  REPAIR

 

 

3-1.  Notes on Service Part Replacement

 

 

3-2.  Special Notes on Repair Servicing

 

(1)  Flexible cable and harness wiring, connection

 

(2)  Notes on disassembly and re-assembly

 

 

3-3.  Adjustment / Settings

 

 

(1)  Paper feed motor adjustment

 

 

(2)  Pump unit adjustment

 

 

(3)  Grease application

 

 

(4)  Waste ink counter setting

 

 

(5)  User mode

 

 

(6)  Service mode

 

3-4.  Verification Items

 

(1)  Service test print

 

(2)  EEPROM information print

 

4.  PRINTER TRANSPORTATION

 

Part 2:  TECHNICAL REFERENCE

 

1.  NEW TECHNOLOGIES

 

(1)  Main difference from DS700

 

2.  CLEANING MODE AND AMOUNT OF INK PURGED

 

3.  PRINT MODE

 

3-1.  Resolution during Printing via Computer

 

3-2.  Resolution in Card Direct / Camera Direct / Print Beam Printing

 

4.  FAQ (Problems Specific to the SELPHY DS810 and Corrective Actions

 

Part 3:  APPENDIX

 

1.  BLOCK DIAGRAM

 

2.  CONNECTOR LOCATION AND PIN LAYOUT

 

2-1.  Logic Board Ass'y

 

2-2.  Panel Board Ass'y

 

2-3.  Card Board Unit

 

2-4.  Front I/F Unit

 

2-5.  Rear I/F Unit

 

3.  SPECIFICATIONS

 

Summary of Contents for DS810 - SELPHY Color Inkjet Printer

Page 1: ...ight 2005 Canon U S A This technical publication is the proprietary and confidential information of Canon U S A which shall be retained for reference purposes by Authorized Service Facilities of Canon U S A Its unauthorized use is prohibited ...

Page 2: ... the base model SELPHY DS 700 When referring to the SELPHY DS700 Service Manual Service Parts Number in it may be different from SELPHY DS810 model Please refer to the SELPHY DS810 Parts Catalog QY8 9077 D0C QY8 13AE 000 COPYRIGHT 2005 CANON INC CANON SELPHY DS810 082005XX 0 00 0 ...

Page 3: ...bleshooting of the SELPHY DS810 Part 2 Technical Reference New technology and technical information such as FAQ s Frequently Asked Questions of the SELPHY DS810 Part 3 Appendix Block diagrams and pin layouts of the SELPHY DS810 Reference This manual does not provide sufficient information for disassembly and reassembly procedures Refer to the graphics in the separate Parts Catalog ...

Page 4: ...1 Flexible cable and harness wiring connection 2 Notes on disassembly and re assembly 3 3 Adjustment Settings 1 Paper feed motor adjustment 2 Pump unit adjustment 3 Grease application 4 Waste ink counter setting 5 User mode 6 Service mode 3 4 Verification Items 1 Service test print 2 EEPROM information print 4 PRINTER TRANSPORTATION Part 2 TECHNICAL REFERENCE 1 NEW TECHNOLOGIES 1 Main difference f...

Page 5: ...Part 1 MAINTENANCE ...

Page 6: ...ight and the Power LED remains lit 4 Raise the print head lock lever The print head can be removed from the carriage unit 5 Replace the print head following the instructions in the user s guide Adjustment Timing Purpose Tool Approx time Destination settings EEPROM settings At logic board ass y replacement To set the destination None 1 min Language settings At logic board ass y replacement To set t...

Page 7: ... To improve nozzle conditions Operation panel Computer settings via the printer driver 42 sec Print head deep cleaning When print quality is not satisfying and not improved by print head cleaning To improve nozzle conditions Operation panel Computer settings via the printer driver 82 sec Ink tank replacement When the ink tank becomes empty No ink error 2 min Print head alignment When print quality...

Page 8: ... be applied to the sliding portion of the access cover arm In common with other models FLOIL KG 107A QY9 0057 000 To be applied to the sliding portion of the carriage guide rail In common with other models EU 1 QY9 0037 000 To be applied to the carriage oil pad and the sliding portion of the carriage shaft In common with other models GREASE ELECTRICITY IF 20 CK 8006 000 To be applied to the slidin...

Page 9: ...access cover or with the print head installed turn the printer off and on If the error is still not resolved the print head may be defective Replace the print head Alarm LED lit Warning The waste ink absorber is almost full approx 95 of the maximum capacity 1700 Pressing the Reset button will exit the error and enable printing In repair servicing replace the ink absorbers The service call error in...

Page 10: ...ste ink amount value on the logic board ass y 8 times Print head temperature rise error 5200 Print head QY6 0056 Logic board ass y QM2 2880 1 9 times EEPROM error 6800 Logic board ass y QM2 2880 1 Continuous alternate blinking ROM error Logic board ass y QM2 2880 1 Alarm LED lit Power LED off RAM error Logic board ass y QM2 2880 1 Displayed warning Remarks Ink low warning 1 approx half level The w...

Page 11: ... replace the LCD viewer unit or the card board unit Paper feed problems Multiple sheets feed Replace the sheet feed unit or output tray unit Paper does not feed Remove foreign material or replace the sheet feed unit or output tray unit Paper feeds at an angle Remove foreign material or adjust the paper guide or replace the sheet feed unit or output tray unit Unsatisfactory print No printing or no ...

Page 12: ...ons with the LCD monitor Menu Tool Box Maintenance For details see Section 3 3 Adjustment Settings 5 User mode To the top quality ink tank or print head 2 or perform print head alignment Printing is incorrect Replace the logic board ass y 1 Non ejection of ink Replace the ink tank or print head 2 Graphic or text is enlarged on printouts When enlarged in the carriage movement direction clean grease...

Page 13: ...nfrared Printing Ink absorber QC1 5195 5196 QY5 0162 After replacement 1 Reset the waste ink counter See 3 3 Adjustment Settings 6 Service mode Service test print EEPROM information print LCD viewer unit QM2 3266 Panel board ass y QM2 3267 After replacement 1 Operation panel button LCD monitor test See 3 3 Adjustment Settings 6 Service mode Operation panel button viewer test Carriage unit QM2 3257...

Page 14: ...scratches Exercise caution with the red screws as follows i The red screws of the paper feed motor may be loosened only at replacement of the paper feed motor ass y DO NOT loosen them in other cases ii DO NOT loosen the red screws on both front sides of the main chassis securing the carriage guide rail positioning they are not adjustable in servicing To the top QC1 5150 1 Apply grease to the slidi...

Page 15: ...s y and front I F unit wiring II Logic board ass y wiring J301 J302 J303 Carriage Flat Flexible Cable Carriage Unit connectors J401 DC Harness ass y connector J402 PE sensor and PG sensor connector J403 Connected to the PF ASF sensor inside the sheet feed unit J404 Battery holder ass y harness connector J501 Card harness ass y connector J505 Panel cable unit connector J601 Connected to the AP moto...

Page 16: ...J603 Paper feed motor ass y connector J701 USB harness ass y connector J702 DSC harness ass y connector J703 IR cable connector III Printer unit wiring Enlarged View ...

Page 17: ... Wiring of Logic Board Ass y assembled in Bottom Case Ass y IV Paper feed motor ass y wiring V Carriage motor ass y and PE sensor harness wiring VI Front I F unit wiring ...

Page 18: ... VII Rear I F unit wiring VII Panel cable unit wiring ...

Page 19: ... Wiring in Bottom Case Ass y Wiring in Access Panel Ass y Main Cover Ass y To the top Part 1 3 REPAIR 2 1 ...

Page 20: ... Panel removal From the rear side of the printer remove the access sub panel by lifting it frontward using fingers There are seven claws Make sure not to break not even whiten them z Output Tray Unit removal 1 Release the left hook pulling out the left side of the paper tray Release the left side first then the right side 2 Release the hook pushing the both sides of the paper output tray After lif...

Page 21: ...lower right left part of the bottom case After lifting the printer s left side release the left claw first with the paper output tray declined z Side Cover R removal From the printer s bottom face lift and remove the side cover R using a flathead screwdriver or the like z Side Cover L removal Open the access panel cover and remove the side cover L by pushing its protruding portion from the printer...

Page 22: ...nel with the access panel cover closed 2 With the access panel cover open remove the two screws from the shield plate which is located behind the access panel 3 Removing the hanging springs detatch the access panel shield plate 4 Remove the panel cable unit from the connector first and from the access panel next ...

Page 23: ...e right left hinges of the access cover from the main cover z Main cover unit removal 1 Remove 2 screws from the left side and 2 screws from the right side 2 Release the two claws on the back side Right Side Left Side ...

Page 24: ...3 Release the two claws located at the right left side of the front side To the top Part 1 3 REPAIR 2 2 ...

Page 25: ...ol box Maintenance Available through the printer driver utility functions as well Print head alignment Use of operation panel buttons with the LCD monitor Menu Tool box Maintenance Available through the printer driver utility functions as well Print head alignment values printing Use of operation panel buttons with the LCD monitor Menu Tool box Maintenance Language selection 1 Use of operation pan...

Page 26: ...on Items 2 EEPROM information print EEPROM initialization See Service mode operation procedures below The following item is NOT initialized Waste ink counter Waste ink counter reset See Service mode operation procedures below If the waste ink amount is 7 or more replace the ink absorbers Destination settings See Service mode operation procedures below The LCD monitor display language is set in the...

Page 27: ...n LCD monitor display check the panel buttons operation and the LCD monitor display by implementing the following procedures 1 When the Stop Reset button was pressed one time the entire LCD monitor screen is changed to blue If an error occurs the Alarm LED lights 2 When each button excluding Power Stop Reset and OK button on the operation panel is pressed a part of screen is changed to red accordi...

Page 28: ...llowing color pattern is displayed When the access cover is opened without the entire screen becoming red in step 3 the following color pattern is not displayed 5 When the Power button is pressed a mode returns to the service mode menu selection To the top Part 1 3 REPAIR 3 ...

Page 29: ...per Check 2 EEPROM information Destination settings waste ink amount etc Check 3 nozzle check pattern Ink shall be ejected from all nozzles Check 4 halftone There shall be no remarkable streaks or unevenness Check 5 vertical straight lines The line shall not be broken Service test print sample 2 EEPROM information print How to read the EEPROM information print Print sample 1 01 2 DS810 3 V1 01 4 I...

Page 30: ...e printer is connected via USB IF USB 1 is printed 5 Waste ink amount D Drain 6 Installation date and time ST Set Time 7 Operator call service call error record ER0 latest error ER1 previous error 8 Last printing time last time before an error LPT Last Print Time 9 Purging count PC Purge Count M manual cleaning R Refreshing deep cleaning T timer cleaning D cleaning by dot count C cleaning at ink t...

Page 31: ...g 2 or 3 30 Print head temperature 31 Inside temperature 32 Line inspection information FF Factory Function Not used in field service 33 Other Photo Paper pages fed Not used in field service as the DS810 does not support Other Photo Paper 34 Bluetooth printing pages fed BrnB Print Beam not counted for Bluetooth printing only 35 Print Beam printing pages fed PrnB Print Beam by IRDA Bluetooth printi...

Page 32: ...cking box Note If the packing used when the box was opened is not available use packing of the same grade See Caution 3 below Caution 1 If the print head is removed from the printer and left alone by itself ink is likely to dry For this reason keep the print head installed in the printer even during transportation 2 Securely lock the carriage in the home position to prevent the carriage from movin...

Page 33: ...rted alone perform the following 1 Install the ink tank to prevent the nozzles from drying 2 Attach the protective cap used when the packing was opened to the print head to protect the print head face from damage due to shocks To the top Part 1 4 PRINTER TRANSPORTATION ...

Page 34: ...Part 2 TECHNICAL REFERENCE ...

Page 35: ... 85 sec 4 Print mode Card Direct printing Photo Plus Glossy High Standard Card Direct printing Photo Plus Glossy Standard only 5 Supported paper size max Printing from a computer 4 x 8 Card Camera Direct printing 4 x 6 Printing from a computer 4 x 6 Card Camera Direct printing 4 x 6 6 Bluetooth Supported by using the optional BU 20 Supported model A mobile phone PDA incorporating Bluetooth complia...

Page 36: ...ning When the specified number of dots are printed since the previous cleaning 0 16 42 Timer cleaning 1 If 504 to 720 hours have elapsed since the previous cleaning till the start of the next printing 0 16 42 Timer cleaning 2 If more than 720 hours have elapsed since the previous cleaning till the start of the next printing 0 32 62 At print head replacement When the print head is removed and insta...

Page 37: ... 401 4x6 Credit Card GP 501 4x6 Glossy Photo Paper 12 pass bidirectional 1200x600 2pl 5pl 6 pass bidirectional 1200x600 2pl 5pl Ink Jet Hagaki Ink Jet Hagaki 12 pass bidirectional 1200x600 2pl 6 pass bidirectional 1200x600 2pl 5pl Hagaki Hagaki 6 pass bidirectional 1200x600 2pl 5pl 4 pass bidirectional 1200x600 5pl Default setting on the driver UI Paper type Paper setting Print direction ink used ...

Page 38: ...me print mode as Card Direct Printing 2 When paper type other than default is set in the camera Printing is performed in the following print mode Fast Photo Photo Paper Pro Standard Quality 3 Photo Photo Paper Plus Glossy Standard Quality 3 Notes on BubleJetDirect supported digital camera Card 1 4x6 Photo Paper Pro Standard Quality 3 Card 2 4x6 Photo Paper Plus Glossy Standard Quality 3 1 In Print...

Page 39: ...th Credit Card sized paper In the high temperature and high humidity environment In the low temperature and low humidity environment With the maximum 20 sheets loaded As the paper may be caught by the ASF base corner and creased and rotated Reduce the number of sheets loaded from 20 to 10 for example Paper feeds at an angle 3 B Print results With Credit Card sized paper the leading edge of paper c...

Page 40: ...the main cover due to its incomplete position Which causes the carriage error resulting in the print head not moving to the center When the print head cannot be removed even after carrying out the followings repair is needed 1 Disconnect the printer from a power source with the printer powered on when the carriage error is occurring 2 Pull out the carriage and press the print headlock lever in to ...

Page 41: ...Part 3 APPENDIX ...

Page 42: ... ink amount Internal temperature Pick up roller position Paper feed roller position Carriage position Supported camera direct printing device Presence of memory card Supported paper size in printing via the Print All button or printing from a mobile phone Acoustic noise Highest print quality Approx 39dB highest print quality settings Environmental requirements During operation Temperature 5C to 35...

Page 43: ...per page Layout printing 2 4 and 8 images per page bordered borderless Sticker printing 2 4 9 16 seals per page Resolution Max 1200 x 600dpi Throughput Photo Paper Plus Glossy borderless printing standard photo image data of images equivalent to images of 5 million pixels taken with the Canon compact digital camera from start of printing to paper ejecting Approx 72 sec Camera Direct Print function...

Page 44: ...and 5pl Total 768 nozzles 600dpi Ink color Cyan magenta yellow Applicable ink tank BCI 16 Color dye based single tank with 3 colors C M Y Weight Net Approx 27g not including the ink tank protective materials and packing material Supply method As a service part not including the ink tank Part number QY6 0056 000 Part 3 3 SPECIFICATIONS ...

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