Canon DS810 - SELPHY Color Inkjet Printer, Service Manual, Page: 11 / 44

Symptom Solution
Faulty operation
The power does not turn on.
The power turns off immediately after power-on.
Replace the
- AC adapter, or
- logic board ass'y
*1
.
The print head is not recognized.
The print head does not return to the home position.
Remove and re-install the print
head, or replace the
- print head, or
- logic board ass'y
*1
.
Strange noise. Remove foreign material, or
attach a removed part if any.
Printing stops mid-way.
Replace the logic board ass'y
*1
.
LCD display
Display flickers. Check images within the
memory card.
Or replace the LCD viewer
unit,
the card board unit, or the
logic board ass'y.
*1
No display (the whole black screen or whole white screen) Replace the LCD viewer unit,
or the logic board ass'y
*1
.
Streaks are present in the LCD. Check images within the
memory card.
Or replace the LCD viewer
unit
or the card board unit.
Paper feed problems
Multiple sheets feed. Replace the
- sheet feed unit, or
- output tray unit.
Paper does not feed. Remove foreign material, or
replace the
- sheet feed unit, or
- output tray unit.
Paper feeds at an angle. Remove foreign material, or
adjust the paper guide, or
replace the
- sheet feed unit, or
- output tray unit.
Unsatisfactory print
No printing, or no color ejected. Replace the
- ink tank,
- print head
*2
,
- logic board ass'y
*1
, or
- purge unit.
Printing is faint, or white lines appear on printouts even after print
head cleaning.
Line(s) not included in the print data appears on printouts.
Remove and re-install the print
head, or replace the
- ink tank,
- print head
*2
,
- purge unit, or
- logic board ass'y
*1
.
Paper gets smeared. Feed several sheets of paper,
perform bottom plate
cleaning
*3
, or
clean the paper path with
cotton swab or cloth.
A part of a line is missing on printouts. Replace the
- ink tank, or
- print head
*2
.
Color hue is incorrect. Replace the