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Troubleshooting
transport belt, paper guides, or other areas may be stained with ink. If stain occurs, clean the transport unit,
refer to “Cleaning the Printer” (User’s Guide).
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When you change the size of the set paper, reset the paper guides. If the paper guides are set narrower than
the paper width, paper jams could result.
• For dedicated paper, set the paper guide to the position shown in “Table 1: Guide positions of paper.”
Table 1: Guide positions of paper
Paper name
Guide position
(mm)
Business Card 55.0 x 91.0 mm (2.17 inch - 3.58 inch)
54/55
Card CR80 Plastic 54.0 x 85.6 mm (2.13 inch - 3.37 inch)
54/55
Card CR80 Paper 54.0 x 85.6 mm (2.13 inch - 3.37 inch
54/55
Business Card US 51.0 x 89.0 mm (2.01 inch - 3.50 inch)
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The paper guides cannot be used for paper whose width is not 51 mm (2.01 inch), 54 mm (2.13 inch), 55 mm
(2.17 inch), or 58 mm (2.28 inch).