Canon 3433B010, Basic Manual

Page: 6 / 52

6
Troubleshooting
Phenomenon Cause Corrective Action
Paper rubs against the printhead
1.
2.
The type of paper specified in the
printer driver does not match the
type loaded in the printer.
The Printhead is set too low in the
Control Panel menu.
Paper has been loaded incorrectly,
causing it to wrinkle.
You are printing on heavyweight
paper or paper that curls or
wrinkles easily after absorbing ink.
Load paper of the same type as you have specified in
the printer driver.
Make sure the same type of paper is specified in the
printer driver as you have loaded in the printer.
Press the Stop button and stop printing.
Change the type of paper in the printer driver and
try printing again.
In the Control Panel menu, set Head Height to
Automatic .
Reload the paper.
When printing on CAD Tracing Paper or other film-
based media, choose a VacuumStrngth setting of
Standard , Strong , or Strongest in the Control Panel
menu. If the paper still rubs, set Head Height to
Highest in the Control Panel menu.
When printing on Heavyweight Coated Paper or
other paper-based media, choose a VacuumStrngth
setting of Strong or Strongest in the Control Panel
menu. If the paper still rubs, set Head Height to
Highest in the Control Panel menu.
When printing on paper 0.1 mm (0.004 in) thick or
less, choose a
VacuumStrngth setting of Weakest
in the Control Panel menu. If the paper still rubs, set
Head Height to Highest in the Control Panel menu.
( → , Loading Rolls in the Printer)
( → , Loading Sheets in the Printer)
( → , Loading Rolls in the Printer)
( → , Loading Sheets in the Printer)
( → "Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
( → "Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
( → "Adjusting the Vacuum Strength (VacuumStrngth),"
User Manual)
( → "Adjusting the Vacuum Strength (VacuumStrngth),"
User Manual)
( → "Adjusting the Vacuum Strength (VacuumStrngth),"
User Manual)
( → "Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
( → "Troubleshooting Paper Abrasion and Blurry
Images (Head Height)," User Manual)
Be sure to select the correct type of paper in the
Control Panel menu when loading paper.
( → , Loading Rolls in the Printer)
( → , Loading Sheets in the Printer)
When you have loaded paper, the
paper you have loaded does not
match the type selected on the
Control Panel .