Canon 1418C025 User Manual Download Page 338

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Troubleshooting

19Y4-05X

When a problem occurs, check this chapter to find out solutions before contacting Canon.

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Paper Jams

If a document or paper jams, see Clearing Jams(P. 334) to remove the jammed paper.

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A Message Appears

If the screen displays a message, see the following section.

When an Error Message Appears(P. 339)

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Common Problems

If you suspect that the machine is malfunctioning, see the following sections before contacting Canon.

Common Problems(P. 347)
Installation/Settings Problems(P. 348)
Copy/Printing Problems(P. 352)

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Printing Results are Not Satisfactory

If printing results are not satisfactory, see When You Cannot Print Properly(P. 355) .

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When a Problem Cannot Be Solved

If a problem persists, see When a Problem Cannot Be Solved(P. 366) to find out where to contact.

Troubleshooting

332

Summary of Contents for 1418C025

Page 1: ...imageCLASS D570 User s Guide USRMA 1576 00 2017 01 en Copyright CANON INC 2017 ...

Page 2: ...Paper in the Paper Drawer 38 Loading Paper in the Manual Feed Slot 41 Loading Envelopes 43 Loading Preprinted Paper 45 Specifying Paper Size and Type 47 Registering a Custom Paper Size 49 Entering Quiet Mode 51 Entering Sleep Mode 53 Copying 56 Basic Copy Operations 58 Canceling Copies 60 Various Copy Settings 62 Enlarging or Reducing 63 Selecting Document Type 64 Adjusting Density 65 Adjusting Sh...

Page 3: ...ments 111 Configuring Print Settings to Your Needs 115 Registering Combinations of Frequently Used Print Settings 116 Changing Default Settings 118 Using the Machine as a Scanner 121 Preparing to Use the Machine as a Scanner 122 Scanning from the Machine 123 Scanning Using the Scan PC Key 126 Scanning from a Computer 130 Scanning Using an Application 131 Configuring Scan Settings in ScanGear MF 13...

Page 4: ...ment 200 Configuring Ethernet Settings 201 Changing the Maximum Transmission Unit 203 Setting a Wait Time for Connecting to a Network 204 Configuring DNS 205 Configuring SNTP 209 Monitoring and Controlling the Machine with SNMP 211 Security 217 Protecting the Machine from Unauthorized Access 218 Preventing Unauthorized Access 219 Setting Access Privileges 221 Setting the System Manager PIN 222 Set...

Page 5: ...304 Scan Settings 306 Printer Settings 307 Adjustment Maintenance 317 System Management Settings 323 Troubleshooting 332 Clearing Jams 334 When an Error Message Appears 339 Common Problems 347 Installation Settings Problems 348 Copy Printing Problems 352 When You Cannot Print Properly 355 Printing Results Are Not Satisfactory 357 Paper Creases or Curls 362 Paper Is Fed Incorrectly 364 When a Probl...

Page 6: ...ficiency 396 Going Digital 398 So Much More 400 Specifications 402 Machine Specifications 403 Wireless LAN Specifications 405 Document Type 406 Scan Area 407 Paper 408 Copy Specifications 410 Scanner Specifications 411 Printer Specifications 412 Consumables 413 Manuals Included with the Machine 414 Using User s Guide 415 Screen Layout of User s Guide 416 Viewing User s Guide 420 Manual Display Set...

Page 7: ...Important Safety Instructions Important Safety Instructions 2 Installation 3 Power Supply 5 Handling 6 Maintenance and Inspections 8 Consumables 9 Important Safety Instructions 1 ...

Page 8: ...re using this machine read this chapter and follow the instructions to properly use this machine Do not perform any operations not described in this manual Canon will not be responsible for any damages resulting from use not described in this manual improper use or repair changes not performed by Canon or a third party authorized by Canon Important Safety Instructions 2 ...

Page 9: ...n installing and removing the optional accessories be sure to turn OFF the power unplug the power plug and then disconnect all the interface cables and power cord from the machine Otherwise the power cord or interface cables may be damaged resulting in a fire or electrical shock Do not use near any medical equipment Radiowaves emitted from this machine may interfere with medical equipment which ma...

Page 10: ...ould be exposed to emissions from the machine Do not install in a location where condensation occurs Water droplets condensation may form inside the machine when the room where the machine is installed is heated rapidly and when the machine is moved from a cool or dry location to a hot or humid location Using the machine under these conditions may result in paper jams poor print quality or damage ...

Page 11: ...wer strips with the machine Doing so may result in a fire or electrical shock Do not wrap the power cord or tie it in a knot as this may result in a fire or electrical shock Insert the power plug completely into the AC power outlet Failure to do so may result in a fire or electrical shock Remove the power plug completely from the AC power outlet during a thunder storm Failure to do so may result i...

Page 12: ...cord or interface cables resulting in a fire or electrical shock When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet do not touch the metal part of the connector as this may result in an electrical shock If you are using a cardiac pacemaker This machine generates a low level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move a...

Page 13: ...ine in the original box with packing materials If the operating noise concerns you Depending on the use environment and operating mode if the operating noise is of concern it is recommended that the machine be Installed in a place other than the office Other precautions Follow the instructions in the caution label attached to this machine Avoid shaking or applying shock to this machine Do not forc...

Page 14: ...o not use alcohol benzenes paint thinners or other flammable substances Do not use tissue paper or paper towels If these substances come into contact with electrical parts inside the machine they may generate static electricity or result in a fire or electrical shock Check the power cord and plug periodically for damage Check the machine for rust dents scratches cracks or excessive heat generation...

Page 15: ...n not to inhale any toner If you should inhale toner consult a physician immediately Use caution so that toner does not get into your eyes or mouth If toner should get into your eyes or mouth immediately wash with cold water and consult a physician Use caution so that toner does not come into contact with your skin If it should wash with soap and cold water If there is any irritation on your skin ...

Page 16: ...ty range water droplets condensation may develop inside the toner cartridge if there is a difference of temperature inside and outside the toner cartridge Condensation will adversely affect the print quality of toner cartridges Do not store the toner cartridge in the following locations Locations exposed to open flames Locations exposed to direct sunlight or bright light for five minutes or more L...

Page 17: ...e bag for the toner cartridge They are required when transporting this machine The packing materials may be changed in form or placement or may be added or removed without notice Dispose of the removed sealing tape according to local regulations When disposing of a used toner cartridge Place the toner container into its protective bag to prevent the toner from scattering and then dispose of the to...

Page 18: ...22 Display 26 Using the Operation Panel 29 Entering Text 31 Placing Documents 34 Loading Paper 36 Loading Paper in the Paper Drawer 38 Loading Paper in the Manual Feed Slot 41 Loading Envelopes 43 Loading Preprinted Paper 45 Specifying Paper Size and Type 47 Registering a Custom Paper Size 49 Entering Quiet Mode 51 Entering Sleep Mode 53 Basic Operations 12 ...

Page 19: ...e and their functions as well as how to use the keys on the operation panel and how to view the display Parts and Their Functions P 15 Using the Operation Panel This section describes how to toggle the display and select items Using the Operation Panel P 29 Placing Documents This section describes how to place documents on the platen glass Placing Documents P 34 Loading Paper This section describe...

Page 20: ...is section describes how to place the machine in quiet mode to reduce operation sound Entering Quiet Mode P 51 Entering Sleep Mode This section describes how to set the sleep mode Entering Sleep Mode P 53 Basic Operations 14 ...

Page 21: ...arts of the machine used for such basic operations as placing documents loading paper and replacing the toner cartridges this section also describes the keys on the operation panel and display Read this section for tips on how to use the machine properly Front Side P 16 Back Side P 18 Interior P 19 Manual Feed Slot P 20 Paper Drawer P 21 Operation Panel P 22 Basic Operations 15 ...

Page 22: ...play P 26 Output tray Printed paper is output to the output tray Lift handles Hold the lift handles when carrying the machine Relocating the Machine P 382 Power switch Turns the power ON or OFF To restart the machine turn OFF the machine wait for at least 10 seconds and turn it back ON Paper stopper Prevents paper that has been output after printing from falling Manual feed slot Load the paper int...

Page 23: ...r Drawer P 38 Platen glass Place documents to copy or scan here Placing Documents P 34 Ventilation slots Air from inside the machine is vented out to cool down the inside of the machine Note that placing objects in front of the ventilation slots prevents ventilation Installation P 3 Basic Operations 17 ...

Page 24: ... Connect a USB cable when connecting the machine and a computer For connection steps see Getting Started Manuals Included with the Machine P 414 LAN port Connect a LAN cable when connecting the machine to a wired LAN router etc For connection steps see Getting Started Manuals Included with the Machine P 414 Power socket Connect the power cord For connection steps see Getting Started Manuals Includ...

Page 25: ... Toner Cartridges P 379 Clearing Jams P 334 Toner cover Open this cover to replace the toner cartridges or clear paper jams How to Replace Toner Cartridges P 379 Clearing Jams P 334 Paper exit guide Open this guide to clear paper jams Clearing Jams P 334 LINKS How to Replace Toner Cartridges P 379 Basic Operations 19 ...

Page 26: ... this slot to load paper in the manual feed slot Paper guides Adjust the paper guides to exactly the width of the loaded paper to ensure that paper is fed straight into the machine LINKS Loading Paper in the Manual Feed Slot P 41 Basic Operations 20 ...

Page 27: ...this cover to load paper in the paper drawer Paper guides Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the machine LINKS Loading Paper in the Paper Drawer P 38 Basic Operations 21 ...

Page 28: ...r Preferences Setting Menu List P 278 COPY SCAN key Press to switch the mode to copy or scan ID Card Copy key Press to enter a mode for copying the front and back sides of a driver s license or other ID card onto the same side of a page at actual size Copying Both Sides of an ID Card onto One Page P 74 Basic Operations 22 ...

Page 29: ...ecifying settings press to proceed to the next screen When entering text press to move the cursor to the right Press to increase a setting value such as density for scanning copying etc key When specifying settings press to select the item below the currently selected item When changing setting values press to decrease a value Clear key Press to delete the entered numbers and text Back key Press t...

Page 30: ...ing the Scan PC Key P 126 Paper Save Copy key Press to put the machine into paper save copy mode for copying multiple document pages reduced on a single sheet Using the Paper Save Copy Key P 72 Quiet Mode key Press to put the machine into quiet mode While in quiet mode this key is lit in green Press the key again to exit quiet mode Entering Quiet Mode P 51 Error indicator Blinks or lights up when ...

Page 31: ... key Press to switch the type of text that is entered LINKS Using the Operation Panel P 29 Basic Operations 25 ...

Page 32: ... screen is displayed Select the paper on the screen Also for example you can press this key to change the paper settings when you load a paper size that is different from the previously loaded paper size Note that the paper setting must be correctly specified so that the paper is fed properly Selecting Paper Tray Use to select the paper for each tray Specifying Paper Size and Type P 47 Select Freq...

Page 33: ...fication Displays the details of any errors that occurred When an Error Message Appears P 339 Device Information Displays the status of the machine such as the paper size or the amount remaining in the toner cartridges Paper Information Displays the paper size specified in each paper source Cartridge Level Displays the amount remaining in the toner cartridges Other internal parts may reach the end...

Page 34: ...t the top of the screen in situations such as when end of toner cartridge lifetime is reached or when a cover is left open The display alternates between showing the normal screen and the message When an Error Message Appears P 339 When an Error Occurs In some cases when an error occurs instructions on how to respond to the error are displayed Follow the on screen instructions to solve the problem...

Page 35: ...ors of an item are inverted when it is selected Changing a setting value Use when entering numbers You can also enter the value directly using the numeric keys when the numeric key icon is displayed in the top left corner of the screen as shown below Entering Text P 31 The numbers in parentheses beneath the value input field indicate the range of possible values Using Proceeding to next screen Ret...

Page 36: ...etting Using the Numeric Keys Use the numeric keys when entering text and numbers Entering Text P 31 You can change a variety of display related settings such as the scrolling speed or display language Display Settings P 293 To change the screen that is automatically displayed when the machine remains idle for a specified length of time Function After Auto Reset P 300 Basic Operations 30 ...

Page 37: ...at is entered The currently selected type of text is indicated by the A a or 12 of Entry Mode You can also select Entry Mode and press to switch the type of text Types of Text That Can Be Entered The text that can be entered using the numeric keys and are listed below Key A a 12 _ 1 ABC abc 2 DEF def 3 GHI ghi 4 Basic Operations 31 ...

Page 38: ... Moving the Cursor Entering a Space Press or to move the cursor To enter a space move the cursor to the end of the text and press Example of Entering Text and Numbers Example Canon 1 1 Press repeatedly until A is selected 2 Press repeatedly until the letter C is selected 3 Press repeatedly until a is selected 4 Press repeatedly until the letter a is selected 5 Press repeatedly until the letter n i...

Page 39: ...9 Press repeatedly until 12 is selected 10 Press 11 Press to highlight Apply and then press Basic Operations 33 ...

Page 40: ...rea of a document see Document Type P 406 or Scan Area P 407 Use documents that are completely dry When placing documents make sure that any glue ink or correction fluid on the documents has completely dried 1 Open the platen glass cover 2 Place the document face down on the platen glass Align the corner of the document with the top left corner of the platen glass Basic Operations 34 ...

Page 41: ...mple tracing paper or transparencies cover them with plain white paper 3 Gently close the platen glass cover The machine is ready to scan the document When scanning is complete remove the document from the platen glass Basic Operations 35 ...

Page 42: ... Type Paper Weight Paper Setting on the Machine Plain paper 16 to 23 lb Bond 60 to 89 g m Plain 16 lb Bond 23 lb Bond Plain L 16 lb Bond 23 lb Bond Recycled paper 16 to 23 lb Bond 60 to 89 g m Recycled 16 lb Bond 23 lb Bond Color paper 16 to 23 lb Bond 60 to 89 g m Color 16 lb Bond 23 lb Bond Heavy paper 24 to 32 lb Bond 90 to 120 g m Heavy 1 24 lb Bond 32 lb Bond 33 to 60 lb Cover 121 to 163 g m ...

Page 43: ...ore the paper in direct sunlight or in a place subject to high humidity dryness or drastic changes in temperature or humidity When printing on paper that has absorbed moisture Steam may emit from the paper output area or water droplets may form on the back side of the operation panel or around the paper output area There is nothing unusual about any of these occurrences which occur when the heat g...

Page 44: ...aper in the Manual Feed Slot P 41 Make sure to load paper in portrait orientation Paper cannot be loaded in landscape orientation Make sure to load the paper in portrait orientation 1 Lift the dust cover 2 Slide the paper guides apart Size abbreviations on the paper guides The abbreviations on the paper guides in the paper drawer indicate paper sizes as follows LGL Legal LTR Letter STMT Statement ...

Page 45: ...s displayed Notify to Check Paper Settings P 294 Do not exceed the load limit guide when loading paper Make sure that the paper stack does not exceed the load limit guide Loading too much paper can cause paper jams When loading envelopes or paper with a logo see Loading Envelopes P 43 or Loading Preprinted Paper P 45 4 Align the paper guides against the edges of the paper Move the paper guides in ...

Page 46: ...ake sure to change the settings If you do not change the settings the machine cannot print properly Printing on the Back Side of Printed Paper Manual 2 Sided Printing You can print on the back side of printed paper Flatten any curls on the printed paper and insert it into the manual feed slot Loading Paper in the Manual Feed Slot P 41 with the side to print face up previously printed side face dow...

Page 47: ...rientation Make sure to load the paper in portrait orientation 1 Open the manual feed cover 2 Spread the paper guides apart Slide the paper guides outward 3 Insert the paper into the manual feed slot until the paper stops Load the paper in portrait orientation with the short edge toward the machine with the print side face up Paper cannot be loaded in landscape orientation When you insert the pape...

Page 48: ...f the paper Slide the paper guides inward until they are aligned securely against the edges of the paper Align the paper guides securely against the edges of the paper Paper guides that are too loose or too tight can cause misfeeds or paper jams 5 Pull out the paper stopper to open Continue to Specifying Paper Size and Type P 47 Basic Operations 42 ...

Page 49: ...edure for loading envelopes in the paper drawer or manual feed slot see Loading Paper in the Paper Drawer P 38 or Loading Paper in the Manual Feed Slot P 41 Before Loading Envelopes Follow the procedure below to prepare the envelopes before loading Only one envelope at a time can be loaded in the manual feed slot Follow steps 1 to 4 in the procedure below to prepare the envelope for loading 1 Clos...

Page 50: ...tion Load the envelopes in portrait orientation short edge first with the non glued side front side face up Load envelopes in the same orientation for both the paper drawer and manual feed slot Load the envelopes so that their flaps are at the left Basic Operations 44 ...

Page 51: ...s how to load preprinted paper with the proper facing and orientation For a description of the general procedure for loading paper in the paper drawer or manual feed slot see Loading Paper in the Paper Drawer P 38 or Loading Paper in the Manual Feed Slot P 41 Making 1 Sided Printouts on Paper with Logos Load the paper with the logo side the side to print the document face up Load only one sheet of...

Page 52: ...ting When you print on preprinted paper you need to change the facing of the paper to load each time you perform 1 sided and 2 sided printing However if Switch Paper Feed Method is set to Print Side Priority the facing that you use for loading preprinted paper for 2 sided printing logo side face down can also be used for 1 sided printing This setting is especially useful if you frequently perform ...

Page 53: ...g error may occur 1 Press Paper Setting 2 Use to select MP Tray or Drawer 1 and press 3 Select the loaded paper size and press If the loaded paper size is not displayed use to select Other Sizes and press 4 Select the loaded paper type and press When a frequently used paper size is known You can set the machine to display only frequently used paper sizes in the selection screen 1 Press Paper Setti...

Page 54: ...ly used paper size and press to checkmark it Uncheckmarked paper sizes are displayed in the Paper Size Other Sz screen 5 Select Apply and press LINKS Loading Paper in the Paper Drawer P 38 Paper P 408 Basic Operations 48 ...

Page 55: ... or Drawer 1 and press 3 Select Custom and press 4 Specify the paper size 1 Specify the length of the X shorter side Select X and press Input the length of the X side using with to move the cursor between the digits for inputting whole numbers and fractions and press 2 Specify the length of the Y longer side Select Y and press Input the length of the Y side and press Basic Operations 49 ...

Page 56: ...3 Select Apply and press 5 Select the paper type and press LINKS Loading Paper in the Paper Drawer P 38 Loading Paper in the Manual Feed Slot P 41 Basic Operations 50 ...

Page 57: ...ne enters quiet mode lights up green When quiet mode is enabled The operation of functions becomes slower When the machine cannot enter quiet mode The machine is in Special Printing Mode A particular paper size or paper type is specified Specifying a time for the machine to enter quiet mode You can specify a time for the machine to enter or exit quiet mode automatically For example this is useful ...

Page 58: ... a time for entering quiet mode To set select On then specify the time End Time Specify a time for exiting quiet mode To set select On then specify the time Exiting Quiet Mode Press to exit quiet mode Basic Operations 52 ...

Page 59: ... is performing an operation such as adjustment or cleaning When a paper jam occurs When the menu screen is displayed When an error message is displayed on the screen There are some exceptions The machine sometimes enters sleep mode when error messages are displayed When the machine is waiting for a wireless LAN connection or Direct Connection When You Want to Set the Auto Sleep Timer The factory d...

Page 60: ...Exiting Sleep Mode Press You can also press any key other than to exit sleep mode Basic Operations 54 ...

Page 61: ...cing 63 Selecting Document Type 64 Adjusting Density 65 Adjusting Sharpness 66 2 Sided Copying 68 Copying Multiple Documents onto One Sheet 2 on 1 4 on 1 70 Using the Paper Save Copy Key 72 Copying Both Sides of an ID Card onto One Page 74 Collating Copies by Page 75 Changing Default Settings 76 Copying 55 ...

Page 62: ...ying several pages onto a single sheet Using Basic Operations Basic Copy Operations P 58 Canceling Copies P 60 Using Copy Settings to Suit Your Needs Enlarging or Reducing P 63 Collating Copies by Page P 75 Selecting Document Type P 64 Adjusting Density P 65 Adjusting Sharpness P 66 2 Sided Copying P 68 Copying 56 ...

Page 63: ...e Documents onto One Sheet 2 on 1 4 on 1 P 70 Using the Paper Save Copy Key P 72 Copying Both Sides of an ID Card onto One Page P 74 Simplifying Your Frequent Copy Operations Changing Default Settings P 76 Copying 57 ...

Page 64: ...de screen 3 Enter the number of copies using the numeric keys Enter a quantity from 1 to 999 Press to cancel the entered quantity 4 Specify the copy settings as necessary Use to select the settings Various Copy Settings P 62 5 Press Copying starts If you want to cancel copying press Yes Canceling Copies P 60 Copying 58 ...

Page 65: ...Repeat this step until you finish scanning the entire document 3 Select Start Copying and press When the Size Settings Mismatch message appears When an Error Message Appears P 339 When copying documents with text or images that extend to the edges of the page The edges of the document might not be copied For more information about the scan margins see Scan Area P 407 If you always want to make cop...

Page 66: ... after pressing select Cancel and press or press on the operation panel You can also cancel copying after checking the copy status Canceling in the Screen That is Displayed While Copying Cancel Yes Press to Cancel Yes Use to Cancel Copy Job Status Cancel Yes Copying 60 ...

Page 67: ...g Copy details The number of copies settings and other details are displayed If you only want to check the details without canceling copying press to return to the copy main screen LINKS Basic Copy Operations P 58 Copying 61 ...

Page 68: ...ocuments easier to read Enlarging or Reducing P 63 Selecting Document Type P 64 Adjusting Density P 65 Adjusting Sharpness P 66 2 Sided Copying P 68 Copying Multiple Documents onto One Sheet 2 on 1 4 on 1 P 70 Using the Paper Save Copy Key P 72 Copying Both Sides of an ID Card onto One Page P 74 Collating Copies by Page P 75 Copying 62 ...

Page 69: ...TR or by setting a custom copy ratio in increments of 1 COPY SCAN Copy Ratio Select the copy ratio Custom Ratio Use or the numeric keys to enter the copy ratio and press You can set any copy ratio from 25 to 400 in 1 increments Preset copy ratio Select a copy ratio LINKS Basic Copy Operations P 58 Copying 63 ...

Page 70: ...only contain text Text Photo High Speed Suitable when copying documents that contain both text and photos Priority is given to speed over image quality Text Photo Suitable when copying documents that contain both text and photos Photo Suitable when copying documents that contain printed photos such as magazines or pamphlets If Text Photo High Speed Text Photo or Photo is selected and Density is se...

Page 71: ...y set an optimal density for a document COPY SCAN Density Adjust the density Auto Density An optimal density for the document is automatically set Original Type is automatically set to Text Selecting Document Type P 64 Manual Density Use to adjust the density LINKS Basic Copy Operations P 58 Adjusting Sharpness P 66 Correct Density P 305 Copying 65 ...

Page 72: ...rease the sharpness to improve the appearance of magazine photos COPY SCAN Sharpness Adjust the sharpness Press Decreases the sharpness resulting in a softer image Example If you want to improve the appearance of magazine photos Press Increases the image sharpness Example If you want to sharpen text and lines written in pencil Copying 66 ...

Page 73: ...LINKS Basic Copy Operations P 58 Adjusting Density P 65 Copying 67 ...

Page 74: ...ided copying and 2 on 1 4 on 1 Using the Paper Save Copy Key P 72 COPY SCAN 2 Sided Select the type of 2 sided copying Types of 2 sided copying The illustration below shows the types of 2 sided copying 1 Sided 2 Sided Original Finishing Type Specify if you want to change the binding such as when copying book type documents in calendar type format 1 Sided 2 Sided If you want to copy portrait orient...

Page 75: ... to copy landscape oriented documents in book type format short edge binding Original Finishing Type 1 2 Sided Landscape Book Type LINKS Basic Copy Operations P 58 Copying Multiple Documents onto One Sheet 2 on 1 4 on 1 P 70 Using the Paper Save Copy Key P 72 Copying 69 ...

Page 76: ...t be copied if you increase it 2 on 1 4 on 1 is not available when using Paper Save Copy or ID Card Copy When you copy multiple documents onto one page margins may be created in the copied image Using enables you to combine 2 sided copying and 2 on 1 4 on 1 Using the Paper Save Copy Key P 72 COPY SCAN N on 1 Select 2 on 1 or 4 on 1 Select the document size on the Scan Size screen 2 on 1 4 on 1 Sel...

Page 77: ...LINKS Basic Copy Operations P 58 2 Sided Copying P 68 Using the Paper Save Copy Key P 72 Copying 71 ...

Page 78: ...py reduces the copy ratio automatically the copy ratio is displayed on the screen You can increase or further reduce the copy ratio before pressing but the edges of the document might not be copied if you increase it Paper Save Copy is not available when using 2 Sided 2 on 1 4 on 1 or ID Card Copy When you copy multiple documents onto one page margins may be created in the copied image Select the ...

Page 79: ... 2 on 1 1 1 Sided 4 on 1 1 1 Sided LINKS Basic Copy Operations P 58 2 Sided Copying P 68 Copying Multiple Documents onto One Sheet 2 on 1 4 on 1 P 70 Copying 73 ...

Page 80: ...l regular paper sizes can be used except Letter Government Legal Government and Envelope Copy Ratio is automatically set to Copy Ratio 100 Direct ID Card Copy is not available when using Paper Save Copy 2 Sided or 2 on 1 4 on 1 Place the card ID Card Copy Turn the card over How to place the card When the Size Settings Mismatch message appears When an Error Message Appears P 339 LINKS Basic Copy Op...

Page 81: ...s are grouped by page and not collated For example if you are making three copies of a five page document the printouts will be arranged in the following page order 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 On The copies are grouped into complete sets in sequential page order For example if you are making three copies of a five page document the printouts will be arranged in the following page order 1 2 3 4 5...

Page 82: ... operations that you perform frequently you can eliminate the need to configure the same settings every time you make copies Copy Settings Change Default Settings Select the setting Change the default value of the selected item Apply Settings Select the item you want to set and change the default value LINKS Basic Copy Operations P 58 Various Copy Settings P 62 Copy Settings P 304 Copying 76 ...

Page 83: ...92 Collating Printouts by Page 94 Printing Multiple Pages onto One Sheet 96 Printing Posters 98 Printing Booklet 100 Printing Borders 102 Printing Dates and Page Numbers 103 Printing Watermarks 105 Selecting Document Type 107 Saving Toner 109 Combining and Printing Multiple Documents 111 Configuring Print Settings to Your Needs 115 Registering Combinations of Frequently Used Print Settings 116 Cha...

Page 84: ...rinting from a Computer You can print a document made on your computer by using the printer driver Printing from a Computer P 79 Printing from Mobile Devices Linking mobile devices such as smartphones or tablets to this machine provides a quick and easy way to print photos and web pages The machine also supports Google Cloud Print Can Be Used Conveniently with a Mobile Device P 135 Using Google Cl...

Page 85: ...ing Help on the printer driver screen displays the Help screen On this screen you can see the detailed descriptions that are not in the User s Guide If you are a Mac OS user see Printer Driver s User s Guide for installing the printer drivers and Printer Driver s Help for using print functions Depending on the operating system and the type or version of the printer driver you are using the printer...

Page 86: ... Type P 47 1 Open a document in an application and display the print dialog box How to display the print dialog box differs for each application For more information see the instruction manual for the application you are using 2 Select the printer driver for this machine and click Preferences or Properties The screen that is displayed differs depending on the application you are using 3 Specify th...

Page 87: ...e For more information click Help on the printer driver screen 4 In the Page Setup tab select the paper type Set Paper Type according to the type of paper to be used in the printing Loading Paper P 36 5 Specify other print settings as necessary Various Print Settings P 88 You can register the settings you specified in this step as a profile and use the profile whenever you print You can eliminate ...

Page 88: ... Tap or click Devices the printer driver for this machine Print Windows 8 1 Server 2012 R2 Tap or click Devices Print the printer driver for this machine Print Windows 10 Tap or click Print in the application menu the printer driver for this machine Print If you print using this method only a limited number of print settings are available If the message The printer requires your attention Go to th...

Page 89: ...Managing Documents and Checking the Machine Status P 271 Using the Machine as a Printer 83 ...

Page 90: ...inter folder Displaying the Printer Folder P 423 right click the printer driver icon for this machine and click See what s printing or double click the icon of the printer driver for the machine 2 Select the document you want to cancel and click Document Cancel 3 Click Yes Printing of the selected document is canceled Several pages may be output after you cancel printing Canceling from the Remote ...

Page 91: ...ing Cancel From the Operation Panel Cancel printing using or Press to Cancel Yes If the Screen Displays a List of Documents When is Pressed Select cancel job Yes Check the Print Job Status before Canceling Print Job Status Select the document on the Print Job Status screen Cancel Yes Using the Machine as a Printer 85 ...

Page 92: ... Several pages may be output after you cancel printing LINKS Printing a Document P 80 Checking the Printing Status P 87 Using the Machine as a Printer 86 ...

Page 93: ...ur printouts that you thought had been printed you may want to see whether an error has occurred 1 Press 2 Use to select Print Job Status and press 3 Select the document to check and press Print Job Status Displays a list of the documents that are being processed or are waiting to be processed Details Displays detailed information about the document selected from the list LINKS Printing a Document...

Page 94: ...Printing Enlarging or Reducing P 90 Switching 1 Sided and 2 Sided Printing P 92 Collating Printouts by Page P 94 Printing Multiple Pages onto One Sheet P 96 Printing Posters P 98 Printing Booklet P 100 Printing Borders P 102 Printing Dates and Page Numbers P 103 Printing Watermarks P 105 Using the Machine as a Printer 88 ...

Page 95: ...Selecting Document Type P 107 Saving Toner P 109 Combining and Printing Multiple Documents P 111 Using the Machine as a Printer 89 ...

Page 96: ...ecifying the Original Document and Paper Size Preset Ratio The print ratio is automatically set based on the document and paper size you have specified Basic Settings tab Select the document size in Page Size Select the paper size in Output Size OK Specifying Print Ratio in Increments of 1 Basic Settings tab Select the Manual Scaling check box Enter the print ratio in Scaling OK Using the Machine ...

Page 97: ...g reducing ratio For example there may be large blank spaces on your printout or portions of the document that are missing The enlarging reducing settings on some applications have priority over those on the printer driver LINKS Printing a Document P 80 Using the Machine as a Printer 91 ...

Page 98: ...elect the position to bind in Binding Location OK 1 sided 2 sided Booklet Printing Select 1 sided Printing or 2 sided Printing For Booklet Printing see Printing Booklet P 100 Binding Location Specify the position to bind the printouts with a binding tool such as a stapler Printing orientation will be changed depending on the specified binding position To specify the margin width for the binding po...

Page 99: ...n such a way that the printed pages are opened vertically when bound Gutter Specify a binding margin LINKS Printing a Document P 80 Printing Multiple Pages onto One Sheet P 96 Printing Booklet P 100 Using the Machine as a Printer 93 ...

Page 100: ...thod of the printouts when printing multiple page documents Collate The printouts are grouped into complete sets in sequential page order For example if you are printing three copies of a five page document the printouts will be arranged in the following page order 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Group The printouts are not collated For example if you are printing three copies of a five page documen...

Page 101: ... If you select Off whether the printouts are collated or not depends on the setting made on the application LINKS Printing a Document P 80 Using the Machine as a Printer 95 ...

Page 102: ...1 Sided and 2 Sided Printing P 92 Basic Settings tab In Page Layout select the number of pages to print onto a single sheet In Page Order select the page distribution layout OK Page Layout Select the number of pages to print onto a single sheet from 1 on 1 to 16 on 1 For example to print 16 pages onto a single sheet select 16 on 1 For options such as Poster 2 x 2 see Printing Posters P 98 Printing...

Page 103: ...For example if you select Across from Left the first page is printed on the top left and then the rest of the pages are arranged rightward LINKS Printing a Document P 80 Switching 1 Sided and 2 Sided Printing P 92 Using the Machine as a Printer 97 ...

Page 104: ...ttings tab In Page Layout select the dimensions of your poster for example Poster 2 x 2 OK Page Layout Select the layout for poster printing There are four size settings Poster 1 x 2 Poster 2 x 2 Poster 3 x 3 and Poster 4 x 4 Poster size settings cannot be selected when 2 sided printing is enabled Select 1 sided Printing in 1 sided 2 sided Booklet Printing and then select a poster size setting Pos...

Page 105: ...ting Prints margins to allow cutting or pasting To print markings so that margins can be easily identified select the Print Marks for Alignment check box Pages to Print All Pages Carry out poster printing for all pages Specify Pages Carry out poster printing only for specified pages LINKS Printing a Document P 80 Enlarging or Reducing P 90 Using the Machine as a Printer 99 ...

Page 106: ...some sizes and types of paper The paper that is available for 2 sided printing is also available for booklet printing See Paper P 408 Basic Settings tab Select Booklet Printing in 1 sided 2 sided Booklet Printing Click Booklet to specify detailed settings as necessary OK OK 1 sided 2 sided Booklet Printing Select Booklet Printing For 1 sided Printing and 2 sided Printing see Switching 1 Sided and ...

Page 107: ...on Sheets per Set Bind each bundle and then combine them as one booklet Select this option when the document has so many pages that you cannot bind them all into a single booklet Specify Booklet Gutter If you are using a stapler or other binding tools specify the margin width for binding your booklet Select the Specify Booklet Gutter check box and specify the margin width in Booklet Gutter LINKS P...

Page 108: ... of printouts Page Setup tab Click Page Options Select the border type in Edging OK OK Edging Select the border type Preview Displays a preview with the selected border LINKS Printing a Document P 80 Printing Dates and Page Numbers P 103 Printing Watermarks P 105 Using the Machine as a Printer 102 ...

Page 109: ...t Date Specify the position to print the print date Print User Name Specify the position to print the user name logon name for the computer used to print the document Print Page Number Specify the position to print the page number Changing the Print Format of Dates and Page Numbers You can change formatting details such as font and font size when printing dates logon names or page numbers Click Fo...

Page 110: ...LINKS Printing a Document P 80 Printing Borders P 102 Printing Watermarks P 105 Using the Machine as a Printer 104 ...

Page 111: ...egistered watermarks Page Setup tab Select the Watermark check box Select a watermark from the drop down list OK Watermark Select the Watermark check box to display the list of the watermarks in the drop down list Select a watermark from the menu Edit Watermark Displays the screen to create or edit watermarks Using the Machine as a Printer 105 ...

Page 112: ...ark name Attributes Alignment Print Style Click each tab to specify the text color or print position of the watermark For more information click Help on the printer driver screen LINKS Printing a Document P 80 Printing Borders P 102 Printing Dates and Page Numbers P 103 Using the Machine as a Printer 106 ...

Page 113: ...e select General for general use or select Photos when you want to print photo images in optimal print quality General A versatile option that is suitable when printing most documents Publications Suitable when printing documents that have a mix of photo images charts and graphs Graphics Suitable when printing documents that have charts or graphs Photos Suitable when printing photo images Designs ...

Page 114: ...cify detailed settings for each item selected on Objective click Advanced Settings For more information click Help on the printer driver screen LINKS Printing a Document P 80 Using the Machine as a Printer 108 ...

Page 115: ... lighter print density may become blurred Quality tab Select the document type in Objective Click Advanced Settings Select Toner Save in the Advanced Settings screen Select On from the drop down list OK OK Objective Selecting Document Type P 107 Select the document type for which you want to enable the toner save setting Using the Machine as a Printer 109 ...

Page 116: ...er to enable the toner save setting for each document type Specify the toner save setting for each document type listed in Objective In the Advanced Settings screen you can specify various print settings other than toner save settings For more information click Help on the printer driver screen LINKS Printing a Document P 80 Using the Machine as a Printer 110 ...

Page 117: ...es in the same paper size 1 Open a document in an application and display the print dialog box How to display the print dialog box differs for each application For more information see the instruction manual for the application you are using 2 Select the printer driver for this machine and click Preferences or Properties 3 Select Edit and Preview in Output Method Click OK on the Information pop up...

Page 118: ...ments are added to the Canon PageComposer 6 From the Document Name list select the documents to combine and click To select multiple documents click the documents while holding down SHIFT key or CTRL key 7 Change the settings as necessary and click Combine The documents selected in step 6 are combined Using the Machine as a Printer 112 ...

Page 119: ...List Click the Print Settings tab to display the screen for specifying print settings such as the number of copies or 1 sided 2 sided printing The settings specified here are applied to the whole print job For more information click Help on the Canon PageComposer screen Details Displays the print setting screen of the printer driver There are fewer settings available than when using the ordinary p...

Page 120: ... list select the combined document print job you want to print and click Printing starts For instructions on how to cancel printing see Canceling Prints P 84 LINKS Printing a Document P 80 Using the Machine as a Printer 114 ...

Page 121: ...e printer driver screen and you can skip the operations to specify the print settings and print immediately Specify TOP SECRET for a watermark and register it as a Profile Just select this Profile when you need it Registering Combinations of Frequently Used Print Settings P 116 Specify 2 on 1 as the user default in the printer driver The next and following print jobs will be performed so that each...

Page 122: ...ng a Profile P 117 Registering a Profile 1 Change the settings that you want to register as a profile and click Add Click the Basic Settings Page Setup Finishing or Quality tabs to specify the print settings on each screen as necessary Various Print Settings P 88 2 Enter a profile name in Name select an icon and then click OK Enter comments on the profile in Comment as necessary Click View Setting...

Page 123: ...ck OK Changing the settings of the selected profile You can change the settings of a selected profile In addition the changed settings can be registered as another profile LINKS Printing a Document P 80 Changing Default Settings P 118 Using the Machine as a Printer 117 ...

Page 124: ... be opened with 2 on 1 specified as page layout setting and you will not have to change settings each time you print To perform the following procedure log on to your computer with an administrator account 1 Open the printer folder Displaying the Printer Folder P 423 2 Right click the printer driver icon for this machine and click Printing preferences 3 Change the settings on the print setting scr...

Page 125: ...LINKS Printing a Document P 80 Various Print Settings P 88 Using the Machine as a Printer 119 ...

Page 126: ...er 121 Preparing to Use the Machine as a Scanner 122 Scanning from the Machine 123 Scanning Using the Scan PC Key 126 Scanning from a Computer 130 Scanning Using an Application 131 Configuring Scan Settings in ScanGear MF 133 Using the Machine as a Scanner 120 ...

Page 127: ... ScanGear MF for installing the software and for using scan functions Depending on the operating system and the version of the scanner driver or applications you are using the screens in this manual may differ from your screens Scanning from the Machine You can scan and save documents to your computer by using the operation panel of the machine Scanning from the Machine P 123 Scanning from a Compu...

Page 128: ...Scanner Selector Register by following the procedure below This procedure is not required if the machine and your computer are connected via USB The scan function is not available if the machine and your computer are connected in an IPv6 environment Use IPv4 or a USB connection 1 Click in the system tray 2 Select the check box for the machine and click OK Up to ten computers can be connected at a ...

Page 129: ...documents in color or black and white whether to save documents as PDFs or JPEGs and other settings 1 Place the document s Placing Documents P 34 2 Press COPY SCAN to switch to the Scan mode screen 3 Use to select Computer and press 4 Select the destination computer and press This screen is not displayed if only a computer is connected to the machine via USB 5 Select the scan type Using the Machin...

Page 130: ... settings You can change settings from MF Scan Utility For more information click Instructions on MF Scan Utility If you are a Mac OS user see the User s Guide for ScanGear MF 6 Press Scanning starts To cancel press Yes You cannot scan while the ScanGear MF is displayed Close the screen before scanning 7 If there are additional pages of documents to be scanned place the next document on the platen...

Page 131: ...nformation click Instructions on MF Scan Utility Scan from the machine more easily If you have regularly used preferences such as scanning in color or black and white or a pre determined computer where scanned documents will be saved specifying these settings each time you scan can be troublesome Register these settings in a Scan PC key so that you can scan with one press of a key Scanning Using t...

Page 132: ...section describes how to register settings in a button and scan with it Registering Your Settings in the Scan PC Key P 126 Using the Scan PC Key P 128 Registering Your Settings in the Scan PC Key Register the computer that scanned images are saved in and the type of scan to 1 Press 2 Use to select Scan Settings and press 3 Select Shortcut Key Settings Register 4 Press If you are using the select t...

Page 133: ...nd press This screen is not displayed if you select USB Connection in step 5 7 Select the scan type and press Scan type Color Resolution File format Color Scan Color 300 dpi JPEG Exif B W Scan Black and white 1 300 dpi PDF searchable 2 Custom 1 Color 300 dpi JPEG Exif Custom 2 Color 300 dpi JPEG Exif 1 Documents are scanned in black and white only with no intermediate shades of gray 2 A PDF format...

Page 134: ...tings Scan Settings Shortcut Key Settings Confirm Destination Select shortcut key Name of destination computer Shows the name of the computer registered as the save destination Scan type Shows the type of scan that has been set Using the Scan PC Key 1 Place the document s Placing Documents P 34 2 Press To check the settings registered in the key see Checking the Registered Settings P 128 Scanning ...

Page 135: ...ned proceed to the next step 4 Select Finish Scanning and press The save destination folder is displayed on the computer About the save destination folder By default the scanned data is saved to the My Documents folder A subfolder named with the scanning date is created and the data is saved to that folder You can change the save destination from MF Scan Utility For more information click Instruct...

Page 136: ...d application or attach it to an e mail message After installing it from the supplied DVD ROM click MF Scan Utility displayed in the Windows start menu to start MF Scan Utility For details on using this utility click Instructions on MF Scan Utility If you are a Mac OS user see the User s Guide for ScanGear MF Scanning Using an Application You can scan images by using an application such as a word ...

Page 137: ... the document s Placing Documents P 34 The second or subsequent documents may not be scanned or an error message may be displayed depending on the application When Auto Online for Remote Scan is set to Off you must press COPY SCAN Remote Scanner to bring the machine online Auto Online for Remote Scan P 326 2 From the application select the start scan command The procedure for selecting the start s...

Page 138: ... Scanning of the document starts When scanning is complete the scanned image is forwarded to an application LINKS Configuring Scan Settings in ScanGear MF P 133 Using the Machine as a Scanner 132 ...

Page 139: ...anning from MF Scan Utility click ScanGear to start ScanGear MF For instructions on how to use ScanGear MF click Instructions on MF Scan Utility If you are a Mac OS user see the User s Guide for ScanGear MF Starting from an Application To scan from applications such as image processing or word processing software select ScanGear MF as scanner driver Scanning Using an Application P 131 For instruct...

Page 140: ...36 Make Direct Connection Access Point Mode 137 Making the Best Use of the Machine by Utilizing Applications 140 Using AirPrint 141 Printing with AirPrint 146 Scanning with AirPrint 149 If AirPrint Cannot Be Used 151 Using Google Cloud Print 152 Managing the Machine Remotely 156 Can Be Used Conveniently with a Mobile Device 134 ...

Page 141: ...cation to perform printing scan or other operation with ease You can also use a mobile device to operate the machine remotely check the printing status and change machine s settings Connecting to a Mobile Device P 136 Making the Best Use of the Machine by Utilizing Applications P 140 Managing the Machine Remotely P 156 Can Be Used Conveniently with a Mobile Device 135 ...

Page 142: ...anual for the device or contact your manufacturer Connect the machine to the router with a wired LAN or wireless LAN Connecting to a Network P 159 Making Direct Connection Connect the mobile device and the machine directly without using a wireless LAN router Even where no wireless LAN environment is available you can quickly connect the machine and a mobile device You can also configure the machin...

Page 143: ...t Use Direct Connection to On Use Direct Connection P 282 If connected to the network by wireless LAN A screen for selecting the Direct Connection method is displayed Direct Connection Only Connection by wireless LAN becomes unavailable Set when only using Direct Connection Wireless LAN Direct Conn Auto Switch A wireless LAN connection is disconnected only when using Direct Connection Set when wis...

Page 144: ... is Off when the machine is in Direct Connection mode only a single device can be connected at a time If wireless connection from the mobile device is not performed within 5 minutes while the SSID and network key are displayed the connection waiting state terminates If while in communication by Direct Connection a duration when there is no data transmission between the machine and the mobile devic...

Page 145: ... can also configure the machine to exit Direct Connection mode automatically once a certain period of time elapses after the machine enters Direct Connection mode If Wireless LAN Direct Conn Auto Switch is specified as the connection method in Direct Connection mode the machine connects to a wireless LAN automatically after exiting Direct Connection mode Selecting Wired LAN or Wireless LAN P 161 T...

Page 146: ...s that support the Android print subsystem For more information on supported operating systems and detailed settings and procedures see the Canon website http www canon com Using Google Cloud Print You can print from an application or service that supports Google Cloud Print You can print by remotely operating the machine at any time and from anywhere for example even while you are on the go Using...

Page 147: ...irPrint Settings You can register information including the name of the machine and installation location that is used for identifying the machine You can also disable the AirPrint function of the machine Use the Remote UI to change these settings 1 Start the Remote UI and log on in System Manager Mode Starting Remote UI P 266 2 Click Settings Registration If you are using a mobile device such as ...

Page 148: ...ation Speed Image Quality Priority Latitude Longitude Enter the name and the installation location information to help you identify this machine when operating your Apple device This information is useful if you have more than one AirPrint printer Also select whether to give priority to print speed or to print quality Can Be Used Conveniently with a Mobile Device 142 ...

Page 149: ...t or encrypt communications configure the necessary setting using the operation panel or Remote UI Changing Print Settings To perform printing with AirPrint IPP protocol is used Turning the function On Off You can specify whether to perform printing with AirPrint The factory default setting is On Log on to the Remote UI in System Manager Mode Starting Remote UI P 266 Settings Registration Network ...

Page 150: ...work Settings TCP IP Settings Network Link Scan Settings Edit Clear or select the Use TLS check box OK Displaying the Screen for AirPrint You can display the screen for AirPrint on which you can not only access the AirPrint Settings but also view information about consumables such as paper and toner cartridge Further you can configure security function settings Enabling TLS Encrypted Communication...

Page 151: ...Pad iPhone iPod touch Mac Mac OS OS X and Safari are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc Can Be Used Conveniently with a Mobile Device 145 ...

Page 152: ...ronment You need one of the following environments The Apple device and the machine are connected to the same LAN The Apple device and the machine are in Direct Connection The Mac and the machine are connected via USB For printing it is required to set Use IPP Printing to On Changing the Setting of Functions Available with AirPrint P 143 Printing from iPad iPhone or iPod touch 1 Make sure that the...

Page 153: ...cking the print status During printing press the Home button of the Apple device twice tap Print Printing from Mac 1 Make sure that the machine is turned ON and that it is connected to your Mac For how to make sure of this see Getting Started Manuals Included with the Machine P 414 2 Add the machine to the Mac from System Preferences Printers Scanners This operation is not necessary if the registr...

Page 154: ...tings and paper sizes differ depending on the application you are using You can specify the halftones setting for image files using the operation panel Mobile Print Halftones P 308 6 Click Print Printing starts Can Be Used Conveniently with a Mobile Device 148 ...

Page 155: ...ion Auto Online for Remote Scan P 326 is set to Off use the following steps to bring the machine online before starting the procedure for scanning COPY SCAN Select Remote Scanner You cannot scan while settings for operations are being made or while the machine is performing an operation whatsoever Scanning from the Mac 1 Make sure that the machine is turned ON and that it is connected to the Mac F...

Page 156: ... Click Open Scanner The Scanner screen is displayed 6 Configure the scan settings as necessary 7 Click Scan Scanning starts and scanned data is displayed Can Be Used Conveniently with a Mobile Device 150 ...

Page 157: ...evices and the machine are connected to the same LAN If the machine is turned ON it may take several minutes before the machine is ready for communication Make sure that Bonjour on your Apple device is enabled For printing make sure that the paper is loaded in the machine and the machine has sufficient toner cartridge remaining Displaying the Screen for AirPrint P 144 For scanning make sure that t...

Page 158: ...t be able to connect the machine to the Internet You are also responsible for paying all Internet connection fees You may not be able to use this function in some countries or regions Google Cloud Print does not support printing from IPv6 addresses To use Google Cloud Print a Google account is required If you do not have one access Google website to create your account Checking the Machine Setting...

Page 159: ...rint and press 4 Select On or Off and press Registering the Machine with Google Cloud Print Registering the machine with Google Cloud Print allows you to print from anywhere 1 Start the Remote UI and log on in System Manager Mode Starting Remote UI P 266 2 Click Settings Registration 3 Click Network Settings Google Cloud Print Settings Can Be Used Conveniently with a Mobile Device 153 ...

Page 160: ... Registration 6 Follow the on screen instructions to register the machine You can print from a Google Cloud Print compatible application such as Google Chrome Access the Google Cloud Print website for information about the latest applications that support Google Cloud Print Registering from a mobile device or Google Chrome You can also register the machine from a mobile device or Google Chrome The...

Page 161: ... For the registration procedure see the instruction manual for your mobile device or the Google Cloud Print website Can Be Used Conveniently with a Mobile Device 155 ...

Page 162: ... Web browser and start the Remote UI Check the IP address set to the machine in advance Viewing Network Settings P 187 If you have any questions ask your Network Administrator 1 Start the Web browser on your mobile device 2 Enter http the IP address of the machine in the address field If you want to use an IPv6 address enclose the IPv6 address with brackets example http fe80 2e9e fcff fe4e dbce So...

Page 163: ...D and Network Key 177 Setting IP Addresses 180 Setting IPv4 Address 181 Setting IPv6 Addresses 184 Viewing Network Settings 187 Configuring the Machine for Printing from a Computer 190 Configuring Printing Protocols and WSD Functions 191 Configuring Printer Ports 194 Setting Up Print Server 197 Configuring the Machine for Your Network Environment 200 Configuring Ethernet Settings 201 Changing the ...

Page 164: ...g to a Computer Viewing the Machine s Network Settings Connecting to a Network P 159 Viewing Network Settings P 187 Configuring or Preparing for Print Scan Functions Configuring the Machine for Printing from a Computer P 190 Customizing the Machine for More Convenient Network Experience Configuring the Machine for Your Network Environment P 200 Direct Connection to a mobile device You can directly...

Page 165: ... instruction manuals for the devices or contact your manufacturer Before You Start Follow these steps to connect the machine to a network Check your computer settings Make sure that the computer is correctly connected to the network For more information see the instruction manuals for the devices you are using or contact the device manufacturers Make sure that the network settings have been comple...

Page 166: ...r wireless LAN Proceed to the section that corresponds to the setting you selected in step 2 Connecting to a Wired LAN P 162 Connecting to a Wireless LAN P 163 Set the IP address as necessary This step is required when you want to assign a specific IP address to the machine or change the dynamic IP addressing protocol from the default DHCP Setting IP Addresses P 180 Network 160 ...

Page 167: ...ed LAN to Wireless LAN or vice versa you will need to uninstall MF Drivers installed on your computer and then reinstall them For more information see MF Driver Installation Guide 1 Press 2 Use to select Network Settings and press If a screen for entering a PIN is displayed enter the PIN with the numeric keys and press Setting the System Manager PIN P 222 3 Select Select Wired Wireless LAN and pre...

Page 168: ...he router 1 Connect a LAN cable Connect the machine to a router by using a LAN cable Push the connector in until it clicks into place 2 Wait approximately 2 minutes While you wait the IP address is set automatically You can set the IP address manually Setting IP Addresses P 180 LINKS Connecting to a Network P 159 Network 162 ...

Page 169: ...personal information might be leaked to a third party because radio waves used in wireless communication can go anywhere nearby even beyond walls Wireless LAN security The wireless LAN security that is supported by the machine is listed below For the wireless security compatibility of your wireless router see the instruction manuals for your networking devices or contact your manufacturer 128 104 ...

Page 170: ...setting up a wireless connection you can either select a wireless router or manually enter the required information Regardless of the method make sure that you have the required setup information including the SSID and network key Checking the SSID and Network Key P 177 Selecting a Wireless Router Select this setup option if you need to manually set up the connection but want to complete the setup...

Page 171: ...System Manager PIN P 222 3 Select Wireless LAN Settings and press If the Enable the wireless LAN message is displayed select Yes and press If the Direct Connection will be disabled Is it OK message is displayed select Yes and press 4 Read the message that is displayed and press 5 Select WPS Push Button Mode and press 6 Select Yes and press 7 Press and hold the WPS button on the wireless router The...

Page 172: ...n more than one wireless router is available for connection the machine connects to the device with the strongest signal Signal strength is measured using RSSI Received Signal Strength Indication Reducing power consumption You can set the machine to enter Power Save Mode based on signals emitted from the wireless router Power Save Mode P 281 If the IP address of the machine has changed In a DHCP e...

Page 173: ...PS PIN code For more information see the instruction manuals for your networking device From the Operation Panel 2 Press 3 Use to select Network Settings and press If a screen for entering a PIN is displayed enter the PIN with the numeric keys and press Setting the System Manager PIN P 222 4 Select Wireless LAN Settings and press If the Enable the wireless LAN message is displayed select Yes and p...

Page 174: ... Wi Fi indicator is blinking on the operation panel The Wi Fi indicator blinks when a wireless router is detected When the setup is completed the screen below is displayed and approximately 2 seconds later the Wi Fi indicator lights up Wait approximately 2 minutes until the IP address settings of the machine are completed Signal strength When more than one wireless router is available for connecti...

Page 175: ... router Power Save Mode P 281 If the IP address of the machine has changed In a DHCP environment the IP address of the machine may be changed automatically If this happens the connection is maintained as long as the machine and the computer belong to the same subnet LINKS Connecting to a Wireless LAN P 163 Network 169 ...

Page 176: ...KIP If you want to select Shared Key for WEP authentication or AES CCMP for WPA WPA2 encryption you need to set up the connection using the manual entry method Setting Up Connection by Specifying Detailed Settings P 173 1 Press 2 Use to select Network Settings and press If a screen for entering a PIN is displayed enter the PIN with the numeric keys and press Setting the System Manager PIN P 222 3 ...

Page 177: ...nnect to the network Installation Settings Problems P 348 8 Enter the network key that you have written down Enter the network key using the numeric keys select Apply and press Entering Text P 31 WEP WPA PSK or WPA2 PSK 9 Select Yes and press If an error message is displayed during setup Press check whether the network key is correct and return to step 5 10 Check that the Wi Fi indicator is blinki...

Page 178: ...he strongest signal Signal strength is measured using RSSI Received Signal Strength Indication Reducing power consumption You can set the machine to enter Power Save Mode based on signals emitted from the wireless router Power Save Mode P 281 If the IP address of the machine has changed In a DHCP environment the IP address of the machine may be changed automatically If this happens the connection ...

Page 179: ...screen for entering a PIN is displayed enter the PIN with the numeric keys and press Setting the System Manager PIN P 222 3 Select Wireless LAN Settings and press If the Enable the wireless LAN message is displayed select Yes and press If the Direct Connection will be disabled Is it OK message is displayed select Yes and press 4 Read the message that is displayed and press 5 Select SSID Settings E...

Page 180: ...thentication error if the shared key authentication is set on the wireless router If this happens the machine automatically changes the setting to Shared Key and retries the connection 3 Select Edit WEP Key and press 4 Select the WEP key 1 to 4 you want to edit and press Up to four WEP keys can be registered 5 Enter the network key that you have written down Enter the network key using the numeric...

Page 181: ...Sets AES CCMP as the encryption method 3 Enter the network key that you have written down Enter the network key using the numeric keys select Apply and press Entering Text P 31 8 Select Yes and press If an error message is displayed during setup Press check whether the specified settings are correct and return to step 5 9 Check that the Wi Fi indicator is blinking on the operation panel The Wi Fi ...

Page 182: ...he strongest signal Signal strength is measured using RSSI Received Signal Strength Indication Reducing power consumption You can set the machine to enter Power Save Mode based on signals emitted from the wireless router Power Save Mode P 281 If the IP address of the machine has changed In a DHCP environment the IP address of the machine may be changed automatically If this happens the connection ...

Page 183: ...n Encryption When manually setting up a wireless connection by specifying detailed settings you need to specify security settings Check the following information Security types WEP WPA PSK WPA2 PSK Authentication method Open System Shared Key Encryption method TKIP AES CCMP Checking the SSID and Network Key from a Computer The SSID or the network key may have been changed If you do not know the SS...

Page 184: ...splayed Displaying the Software Programs Manuals Setup Screen P 424 If AutoPlay is displayed click Run MInst exe 3 Click Start for Canon MF LBP Wireless Setup Assistant 4 Read the License Agreement and click Yes to agree Network 178 ...

Page 185: ...the information that is displayed If wireless routers are not found Click Refresh If nothing happens check that the settings are correctly configured on the computer and the wireless router LINKS Connecting to a Wireless LAN P 163 Setting Up Connection by Selecting a Wireless Router P 170 Setting Up Connection by Specifying Detailed Settings P 173 Network 179 ...

Page 186: ... a network requires a unique network IP address Two versions of IP addresses are available IPv4 and IPv6 Configure these settings depending on the network environment To use IPv6 addresses you need to properly configure the IPv4 address settings Network 180 ...

Page 187: ... press If a screen for entering a PIN is displayed enter the PIN with the numeric keys and press Setting the System Manager PIN P 222 3 Select TCP IP Settings IPv4 Settings IP Address Settings 4 Configure IP address settings Auto Acquire Select to automatically assign an IP address via a protocol such as DHCP When Auto Acquire On is displayed automatic addressing is enabled Manually Acquire Select...

Page 188: ...ing to On 4 Select Apply and press IP addresses assigned via DHCP BOOTP RARP override the address obtained via Auto IP Manually entering an IP address 1 Check that Auto Acquire is set to Off If On is displayed select Auto Acquire and set both Select Protocol and Auto IP to Off 2 Select Manually Acquire and press 3 Specify the IP address subnet mask and gateway address or default gateway Specify th...

Page 189: ... Network Connection 1 Press 2 Use to select Network Settings and press If a screen for entering a PIN is displayed enter the PIN with the numeric keys and press Setting the System Manager PIN P 222 3 Select TCP IP Settings IPv4 Settings PING Command 4 Enter the IPv4 address of another device on the network and press If a proper connection has been established the result is displayed as shown above...

Page 190: ... and cannot be used to communicate with devices beyond a router A link local address is automatically set when the IPv6 function of the machine is enabled Manual address 1 An address that is entered manually When using this address specify the prefix length and default router address Stateless address 6 An address that is generated automatically using the MAC address of the machine and the network...

Page 191: ...4 Click Edit in IPv6 Settings 5 Select the Use IPv6 check box and configure the required settings Use IPv6 Network 185 ...

Page 192: ...fix Length Enter a number that indicates how many bits are available for the network address Default Router Address Specify the IPv6 address of the default router as necessary Addresses that start with ff or multicast address cannot be entered Use DHCPv6 Select the check box when using a stateful address When not using DHCPv6 clear the check box 6 Click OK Checking whether the settings are correct...

Page 193: ...idge may result in a connection failure even when the IP address is correctly configured This problem can be solved by setting a certain interval before the machine starts communicating Setting a Wait Time for Connecting to a Network P 204 You can print a list of the current network settings Output Reports P 290 Viewing IPv4 Settings Network Information IPv4 Select the setting to view Viewing IPv6...

Page 194: ...work Settings and press If a screen for entering a PIN is displayed enter the PIN with the numeric keys and press Setting the System Manager PIN P 222 3 Select Wireless LAN Settings and press If the Enable the wireless LAN message is displayed select Yes and press If the Direct Connection will be disabled Is it OK message is displayed select Yes and press 4 Read the message that is displayed and p...

Page 195: ...ot configured None is displayed 3 Select the setting to view and press WEP WPA WPA2 PSK Wireless LAN Status and Latest Error Information can be viewed from Press Network Information Network Connection Method and select the setting to view LINKS Connecting to a Wireless LAN P 163 Setting IPv4 Address P 181 Setting IPv6 Addresses P 184 Configuring DNS P 205 Network 189 ...

Page 196: ...asic setup procedures including the printer driver installation For more information see MF Driver Installation Guide Printing protocols are rules for delivering document data created on a computer to the machine and can be selected according to the printing purpose or the network environment Ports are gateways for passing document data from a computer to the printer Incorrect port settings are of...

Page 197: ...nclude LPD RAW and WSD Web Services on Devices To change protocols port numbers see Changing Port Numbers P 234 1 Start the Remote UI and log on in System Manager Mode Starting Remote UI P 266 2 Click Settings Registration 3 Click Network Settings TCP IP Settings 4 Configure printing protocols Configuring LPD or RAW 1 Click Edit in LPD Print Settings or RAW Print Settings Network 191 ...

Page 198: ...x to print via LPD When not using LPD printing clear the check box Use RAW Printing Select the check box to print via RAW When not using RAW printing clear the check box 3 Click OK Configuring WSD 1 Click Edit in WSD Settings 2 Configure the settings as necessary Network 192 ...

Page 199: ...erform scanning press COPY SCAN and specify a WSD connected computer as a scan destination Scanning from the Machine P 123 Use Multicast Discovery Select the check box to set the machine to reply to multicast discovery messages If the check box is cleared the machine stays in sleep mode even when multicast discovery messages are flowing on the network 3 Click OK Using the operation panel LPD RAW a...

Page 200: ...may have been specified In such situations your attempt to print fails because the document data cannot reach the machine To fix this type of problem configure the printer port settings on the computer To perform the following procedure log on to your computer with an administrator account 1 Open the printer folder Displaying the Printer Folder P 423 2 Right click your printer icon and click Print...

Page 201: ...he printer driver installation 1 Click Add Port 2 Select Canon MFNP Port in Available port types and click New Port 3 Click Auto Detect select the machine when it is detected and click Next If the machine is not detected Click Refresh If the problem persists click IP address or MAC address enter the IP address or MAC address of the machine Viewing Network Settings P 187 and then click Next Network...

Page 202: ...Numbers P 234 have been changed on the machine the corresponding settings on the computer must also be configured This change is only available for LPR or RAW ports 1 Click Configure Port 2 Click the LPR or RAW radio button in Protocol Type change the number in the Port Number text box as necessary and then click OK 4 Click Close LINKS Setting Up Print Server P 197 Network 196 ...

Page 203: ... be unable to install drivers over the network depending on the operating system and the bit architecture 32 bit or 64 bit of the print server and client computers When implementing a print server in a domain environment consult your Network Administrator To obtain device information when using a print server Canon Driver Information Assist Service must be added during the printer driver installat...

Page 204: ...essary This operation is required if you want to install MF Drivers in other computers running a different bit architecture via the print server 1 Click Additional Drivers 2 Select the check box for the bit architecture that other computers are running and click OK Select additional drivers from the following according to the operating system of the print server Network 198 ...

Page 205: ...anguage in xxxx If the print server runs a 32 bit operating system select intdrv UFRII or PCL XXXX x64 Driver folders on the provided DVD ROM If the print server runs a 64 bit operating system select intdrv UFRII or PCL XXXX 32bit Driver folders on the provided DVD ROM 4 Follow the on screen instructions to install the drivers 5 Click OK Installing MF Drivers on a Computer via the Print Server 1 L...

Page 206: ...ring the Machine for Your Network Environment 19Y4 041 The configuration of a network varies depending on the purpose of the network Specify the settings necessary to suit your network environment Network 200 ...

Page 207: ...the System Manager PIN P 222 3 Select Ethernet Driver Settings Auto Detect 4 Select whether to configure Ethernet settings automatically or manually Configuring Ethernet settings automatically Select On and press The machine detects and automatically sets the communication mode and the Ethernet type that can be used Configuring Ethernet settings manually 1 Select Off and press 2 Select the communi...

Page 208: ...the Ethernet type Select Ethernet Type select 10BASE T or 100BASE TX 4 Select Apply and press LINKS Changing the Maximum Transmission Unit P 203 Setting a Wait Time for Connecting to a Network P 204 Network 202 ...

Page 209: ...ry on each network Change the settings of the machine as necessary For more information contact your Network Administrator 1 Press 2 Use to select Network Settings and press If a screen for entering a PIN is displayed enter the PIN with the numeric keys and press Setting the System Manager PIN P 222 3 Select TCP IP Settings MTU Size 4 Select the MTU and press LINKS Configuring Ethernet Settings P ...

Page 210: ... change the way that network devices are connected or if you add a new device If this type of problem occurs set a wait time for connecting to the network 1 Press 2 Use to select Network Settings and press If a screen for entering a PIN is displayed enter the PIN with the numeric keys and press Setting the System Manager PIN P 222 3 Select Waiting Time for Connection at Startup and press 4 Enter t...

Page 211: ...NS mDNS or DHCP option settings as necessary Note that the procedures for configuring DNS are different for IPv4 and IPv6 1 Start the Remote UI and log on in System Manager Mode Starting Remote UI P 266 2 Click Settings Registration 3 Click Network Settings TCP IP Settings 4 Configure DNS settings Configuring IPv4 DNS 1 Click Edit in IPv4 Settings Network 205 ...

Page 212: ...o dynamically update the DNS records whenever the machine s IP address is changed When specifying the interval between updates enter the time in hours in the DNS Dynamic Update Interval text box mDNS Settings Use mDNS Adopted by Bonjour mDNS multicast DNS is a protocol for associating a host name with an IP address without using DNS Select the check box to enable mDNS and enter the mDNS name in th...

Page 213: ...he settings Setting IPv6 Addresses P 184 DNS Settings Primary DNS Server Address Enter the IP address of a DNS server Addresses that start with ff or multicast address cannot be entered Secondary DNS Server Address Enter the IP address of a secondary DNS server if any Addresses that start with ff or multicast address cannot be entered Network 207 ...

Page 214: ...r Register Manual Address Register Stateful Address or Register Stateless Address To specify the interval between updates enter the time in hours in the DNS Dynamic Update Interval text box mDNS Settings Use mDNS Adopted by Bonjour mDNS multicast DNS is a protocol for associating a host name with an IP address without using DNS Select the check box to enable mDNS Use Same mDNS Name as IPv4 Select ...

Page 215: ...n Coordinated Universal Time UTC so specify the time zone setting before configuring SNTP Date Time Settings P 297 SNTP settings can be specified via the Remote UI The SNTP of the machine supports both NTP version 3 and SNTP versions 3 and 4 servers 1 Start the Remote UI and log on in System Manager Mode Starting Remote UI P 266 2 Click Settings Registration 3 Click Network Settings TCP IP Setting...

Page 216: ...instead example ntp example com Polling Interval Specify the interval between one synchronization and the next Specify an interval from 1 to 48 hours 6 Click OK Testing communication with the NTP SNTP server You can view communication status with the registered server by clicking Settings Registration Network Settings TCP IP Settings and then clicking Check NTP Server in SNTP Settings that appears...

Page 217: ...he network in plain text your network will be vulnerable to attacks If you want to ensure network security disable SNMPv1 and use SNMPv3 SNMPv3 With SNMPv3 you can implement network device management that is protected by robust security features Note that TLS must be enabled for the Remote UI before configuring SNMPv3 Enabling TLS Encrypted Communication for the Remote UI P 242 The machine does no...

Page 218: ...3 Click Network Settings SNMP Settings 4 Click Edit 5 Specify SNMPv1 settings If you do not need to change SNMPv1 settings proceed to the next step Network 212 ...

Page 219: ...ess Permission For each community select Read Write or Read Only for the access privileges to MIB objects Read Write Permits both viewing and changing the values of MIB objects Read Only Permits only viewing the values of MIB objects Use Dedicated Community Dedicated Community is a preset community intended exclusively for Administrators using Canon software Select the check box to use Dedicated C...

Page 220: ...cation and encryption settings Authentication Algorithm If you selected Authentication On Encryption On or Authentication On Encryption Off for Security Settings select the algorithm that corresponds to your environment Encryption Algorithm If you selected Authentication On Encryption On for Security Settings select the algorithm that corresponds to your environment Set Change Password To set or c...

Page 221: ...aining machine information via the printer driver Using the operation panel You can also specify SNMPv1 settings and enable disable SNMPv3 settings from Menu screen SNMP Settings P 287 Enabling Both SNMPv1 and SNMPv3 If both versions of SNMP are enabled it is recommended that MIB access permission in SNMPv1 be set to Read Only MIB access permission can be set independently in SNMPv1 and SNMPv3 and...

Page 222: ...sses for Firewall Rules 231 Changing Port Numbers 234 Setting a Proxy 236 Restricting the Machine s Functions 238 Disabling HTTP Communication 239 Disabling Remote UI 240 Implementing Robust Security Features 241 Enabling TLS Encrypted Communication for the Remote UI 242 Configuring IEEE 802 1X Authentication 245 Configuring Settings for Key Pairs and Digital Certificates 250 Generating Key Pairs ...

Page 223: ...s equipped with a variety of security functions Set the necessary configuration depending on your network environment You can configure the best security system by building an environment that inhibits access to printers on your in house network via the Internet and using such environment together with the machine s security features Preventing Unauthorized Access P 219 Establishing the Basics of ...

Page 224: ...chine from Unauthorized Access 19Y4 049 Prevent unauthorized third parties from accessing and using the machine You can implement multiple security measures such as using firewalls and changing port numbers Security 218 ...

Page 225: ... to each device participating in a computer network A global IP address is used for the communication connecting to the Internet and a private IP address is used for the communication within a local area network such as a LAN in the company If a global IP address is assigned your printer multifunction machine is open to the public and can be accessed via the Internet Thus the risk of information l...

Page 226: ...LS Encrypted Communication see Implementing Robust Security Features P 241 and on the procedures to specify see Enabling TLS Encrypted Communication for the Remote UI P 242 Setting PIN to Manage Information Stored in the Multifunction Machine If a malicious third party attempts to gain unauthorized access to a printer multifunction machine setting PIN to information stored in the machine will redu...

Page 227: ...can restrict use of the Remote UI in General User Mode and in System Manager Mode without a System Manager PIN set System Manager PIN System Manager PIN is intended exclusively for Administrators having full access privileges If you specify this PIN you need to log on to the machine using this PIN in order to access Network Settings or System Management Settings Set the System Manager PIN when you...

Page 228: ...stem Manager Information Settings System Manager PIN 4 Specify the System Manager PIN Enter a number of up to seven digits using the numeric keys and press When PIN Confirm is displayed enter the PIN once again to confirm You cannot set a PIN that consists only of zeros such as 00 or 0000000 To disable the PIN press to erase the PIN leave the text box blank and press Setting the System Manager Nam...

Page 229: ...gs that you can register by using the operation panel The registered information can be viewed on the Device Information page of the Remote UI Checking System Manager Information P 273 If PIN is forgotten Do not forget your PIN If you forget your PIN contact your authorized Canon dealer or the Canon help line If a System Manager PIN is Set If you try to access Network Settings System Management Se...

Page 230: ... UI All users use a common PIN 1 Start the Remote UI and log on in System Manager Mode Starting Remote UI P 266 2 Click Settings Registration 3 Click Security Settings Remote UI Settings 4 Click Edit 5 Select the Use Remote UI Access PIN check box and set the PIN Security 224 ...

Page 231: ...in the PIN and Confirm text boxes 6 Click OK If PIN is forgotten Set a new Remote UI Access PIN in the settings menu on the operation panel Remote UI Settings P 325 If Remote UI settings are initialized The Remote UI Access PIN is also initialized After an initialization reset the PIN Initializing Menu P 386 LINKS Setting Access Privileges P 221 Setting the System Manager PIN P 222 Security 225 ...

Page 232: ...rized third parties can access computers and other communication devices that are connected to a network To prevent this unauthorized access specify the settings for packet filter a feature that restricts communication to devices with specified IP addresses or MAC addresses Security 226 ...

Page 233: ...P address or a range of IP addresses Up to 4 IP addresses or ranges of IP addresses can be specified for both IPv4 and IPv6 The packet filters described in this section control communications over TCP UDP and ICMP 1 Start the Remote UI and log on in System Manager Mode Starting Remote UI P 266 2 Click Settings Registration 3 Click Security Settings IP Address Filter 4 Click Edit for the filter typ...

Page 234: ...tering Blocked Addresses Register addresses to be blocked as well as check or delete registered blocked addresses Allowed Addresses Register addresses to be allowed as well as check or delete registered allowed addresses 1 Select the Use Filter check box Select the check box to restrict communication Clear the check box to disable the restriction 2 Specify the address Enter the IP address or the r...

Page 235: ...dresses also registered in Blocked Addresses Check for entry errors If IP addresses are incorrectly entered you may be unable to access the machine from the Remote UI in which case you need to set IPv4 Address Filter or IPv6 Address Filter to Off IPv4 Address Filter P 324 IPv6 Address Filter P 324 Entry form for IP addresses Description Example Entering a single address IPv4 Delimit numbers with p...

Page 236: ...You can enable or disable the IP Address Filter settings from Menu IPv4 Address Filter P 324 IPv6 Address Filter P 324 LINKS Specifying MAC Addresses for Firewall Rules P 231 Security 230 ...

Page 237: ...ecified MAC addresses but permit other communications Up to 10 MAC addresses can be specified This function is unavailable when the machine is connected to a wireless LAN 1 Start the Remote UI and log on in System Manager Mode Starting Remote UI P 266 2 Click Settings Registration 3 Click Security Settings MAC Address Filter 4 Click Edit Security 231 ...

Page 238: ...ster text box and click Add Allows communication received only with devices having registered MAC addresses and restricts communication with devices with any other MAC addresses You do not need to delimit the address with hyphens or colons Check for entry errors If MAC addresses are incorrectly entered you may become unable to access the machine from the Remote UI in which case you need to set MAC...

Page 239: ...You can enable or disable the MAC Address Filter settings from Menu MAC Address Filter P 325 LINKS Specifying IP Addresses for Firewall Rules P 227 Security 233 ...

Page 240: ...y the port number settings depending on the network environment To change the port number for proxy server see Setting a Proxy P 236 1 Press 2 Use to select Network Settings and press If a screen for entering a PIN is displayed enter the PIN with the numeric keys and press Setting the System Manager PIN P 222 3 Select TCP IP Settings Port Number Settings 4 Select a port and press Learning more abo...

Page 241: ...Configuring Printer Ports P 194 Security 235 ...

Page 242: ...gement of traffic between in house and outside networks but also blocks unauthorized access and consolidates anti virus protection for enhanced security When you use Google Cloud Print to print over the Internet you can enhance security by setting a proxy When setting a proxy make sure that you have the necessary proxy information including the IP address port number and a user name and password f...

Page 243: ... necessary Enter a number between 1 and 65535 Use Proxy within Same Domain Select the check box to use a proxy server specified in the same domain Use Proxy Authentication To enable authentication by the proxy server select the check box and enter up to 24 alphanumeric characters for the user name in the User Name text box Set Change Password To set or change the password for the proxy authenticat...

Page 244: ... be used or provide opportunities for misuse For security purposes the machine can be set to limit its capabilities by partially or completely disabling these functions Disabling HTTP Communication and Remote Management Disabling HTTP Communication P 239 Disabling Remote UI P 240 Security 238 ...

Page 245: ...me of the network capabilities such as the Remote UI WSD printing and printing with Google Cloud Print 1 Press 2 Use to select Network Settings and press If a screen for entering a PIN is displayed enter the PIN with the numeric keys and press Setting the System Manager PIN P 222 3 Select TCP IP Settings Use HTTP 4 Select Off and press Off Disables HTTP communication On Enables HTTP communication ...

Page 246: ...ote UI to reduce the risk of having your machine controlled remotely over the network by malicious third parties 1 Press 2 Use to select System Management Settings and press If a screen for entering a PIN is displayed enter the PIN with the numeric keys and press Setting the System Manager PIN P 222 3 Select Remote UI Settings Use Remote UI 4 Select Off and press Off Disables the Remote UI On Enab...

Page 247: ...Encrypted Communication for the Remote UI P 242 IEEE 802 1X Authentication IEEE 802 1X is a standard and mechanism for blocking unauthorized access to the network by collectively managing user authentication information If a device tries to connect to the 802 1X network the device must go through user authentication in order to prove that the connection is made by an authorized user Authentication...

Page 248: ...s used for specifying settings for IEEE 802 1X authentication TTLS PEAP or SNMPv3 To use TLS for the Remote UI you need to set a key pair and enable the TLS function Generate or install the key pair for TLS before enabling TLS Configuring Settings for Key Pairs and Digital Certificates P 250 1 Start the Remote UI and log on in System Manager Mode Starting Remote UI P 266 2 Click Settings Registrat...

Page 249: ...te You can check the details of the certificate or verify the certificate by clicking the corresponding text link under Key Name or the certificate icon Verifying Key Pairs and Digital Certificates P 262 6 Enable TLS for the Remote UI 1 Click Security Settings Remote UI Settings 2 Click Edit Security 243 ...

Page 250: ... is enabled a security alert may be displayed regarding the security certificate In this case check that the correct URL is entered in the address field and then proceed to display the Remote UI screen Starting Remote UI P 266 LINKS Generating Key Pairs P 252 Using CA issued Key Pairs and Digital Certificates P 259 Configuring IEEE 802 1X Authentication P 245 Monitoring and Controlling the Machine...

Page 251: ...S The machine and the authentication server authenticate each other by mutually verifying their certificates A key pair issued by a certification authority CA is required for the client authentication when authenticating the machine For the server authentication a CA certificate installed via the Remote UI can be used in addition to a CA certificate preinstalled in the machine TTLS This authentica...

Page 252: ...3 Click Network Settings IEEE 802 1X Settings 4 Click Edit 5 Select the Use IEEE 802 1X check box enter the login name in the Login Name text box and specify the required settings Security 246 ...

Page 253: ...ey and Certificate 2 Click Register Default Key on the right of the key pair you want to use for the client authentication Viewing details of a key pair or certificate You can check the details of the certificate or verify the certificate by clicking the corresponding text link under Key Name or the certificate icon Verifying Key Pairs and Digital Certificates P 262 Setting TTLS PEAP 1 Select the ...

Page 254: ...lick the PAP radio button 2 Click Change User Name Password To specify a user name other than the login name clear the Use Login Name as User Name check box Select the check box if you want to use the login name as the user name 3 Set the user name password and click OK Security 248 ...

Page 255: ...rs for the new password both in the Password and Confirm text boxes 6 Click OK 7 Restart the machine Turn OFF the machine wait for at least 10 seconds and turn it back ON Using the operation panel You can also enable or disable IEEE 802 1X authentication from Menu IEEE 802 1X Settings P 289 LINKS Configuring Settings for Key Pairs and Digital Certificates P 250 Security 249 ...

Page 256: ...l certificate contains a digital signature which enables the machine to detect any spoofing or tampering of data It is extremely difficult for third parties to abuse digital certificates A digital certificate that contains a public key of a certification authority CA is referred to as a CA certificate CA certificates are used for verifying the device the machine is communicating with for features ...

Page 257: ... The machine does not support use of a certificate revocation list CRL Security 251 ...

Page 258: ... are used with key pairs generated in Network Communication With a Key and Certificate Signing Request CSR you can apply for a CA issued digital certificate for the key pair generated by the machine Generate Network Communication Key P 252 Generate Key and Certificate Signing Request CSR P 254 Generate Network Communication Key 1 Start the Remote UI and log on in System Manager Mode Starting Remot...

Page 259: ...under Key Usage In this case disable the function or replace the key pair before deleting it 5 Select Network Communication and click OK 6 Specify settings for the key and certificate Key Settings Key Name Enter up to 24 alphanumeric characters for naming the key pair Set a name that will be easy for you to find later in a list Signature Algorithm Select the signature algorithm from the drop down ...

Page 260: ...ntry Region Click the Select Country Region radio button and select the country region from the drop down list You can also click the Enter Internet Country Code radio button and enter a country code such as US for the United States State City Enter up to 24 alphanumeric characters for the location as necessary Organization Organization Unit Enter up to 24 alphanumeric characters for the organizat...

Page 261: ... want to delete click OK A key pair cannot be deleted if it is currently used for some purpose such as when TLS or IEEE 802 1X is displayed under Key Usage In this case disable the function or replace the key pair before deleting it 5 Select Key and Certificate Signing Request CSR and click OK 6 Specify settings for the key and certificate Security 255 ...

Page 262: ...n Click the Select Country Region radio button and select the country region from the drop down list You can also click the Enter Internet Country Code radio button and enter a country code such as US for the United States State City Enter up to 24 alphanumeric characters for the location as necessary Organization Organization Unit Enter up to 24 alphanumeric characters for the organization name a...

Page 263: ... Certificate Signing Request CSR until the certificate is registered Once the certification authority has issued the digital certificate register it using the procedure below 1 Start the Remote UI and log on in Administrator mode Starting Remote UI P 266 2 Click Settings Registration 3 Click Security Settings Key and Certificate Settings 4 Click Key Name or Certificate for the certificate to be re...

Page 264: ...the certificate signing request and click Register LINKS Using CA issued Key Pairs and Digital Certificates P 259 Verifying Key Pairs and Digital Certificates P 262 Enabling TLS Encrypted Communication for the Remote UI P 242 Security 258 ...

Page 265: ...equirements P 250 Up to five key pairs including the preinstalled key pairs and up to 67 CA certificates including the 62 preinstalled certificates can be registered 1 Start the Remote UI and log on in System Manager Mode Starting Remote UI P 266 2 Click Settings Registration 3 Click Security Settings Key and Certificate Settings or CA Certificate Settings Click Key and Certificate Settings to ins...

Page 266: ...deleting it The preinstalled CA certificate cannot be deleted Disabling or enabling the preinstalled CA certificates Click Disable on the right of the preinstalled CA certificate you want to disable To enable the certificate again click Enable on the right of the certificate 5 Click Install Deleting a key pair or CA certificate file Click Delete on the right of the file you want to delete click OK...

Page 267: ... be registered Password Enter up to 24 alphanumeric characters for the password of the private key set for the file to be registered Registering a CA certificate Click Register on the right of the CA certificate you want to register LINKS Generating Key Pairs P 252 Verifying Key Pairs and Digital Certificates P 262 Enabling TLS Encrypted Communication for the Remote UI P 242 Configuring IEEE 802 1...

Page 268: ...1 Start the Remote UI and log on in System Manager Mode Starting Remote UI P 266 2 Click Settings Registration 3 Click Security Settings Key and Certificate Settings or CA Certificate Settings Click Key and Certificate Settings to verify a key pair or CA Certificate Settings to verify a CA certificate 4 Click the icon for the key pair or certificate that you want to verify Security 262 ...

Page 269: ...creen 5 Check the details of the certificate and click Verify Certificate The result from verifying the certificate is displayed as shown below LINKS Generating Key Pairs P 252 Using CA issued Key Pairs and Digital Certificates P 259 Security 263 ...

Page 270: ...Using Remote UI Using Remote UI 265 Starting Remote UI 266 Remote UI Screens 268 Managing Documents and Checking the Machine Status 271 Setting Up Menu Options from Remote UI 275 Using Remote UI 264 ...

Page 271: ...of the Remote UI Managing Documents and Checking the Machine Status P 271 Setting Up Menu Options from Remote UI P 275 Basics of the Remote UI Starting Remote UI P 266 Remote UI Screens P 268 System Requirements The following environment is required to use the Remote UI In addition set the Web browser to enable Cookies Windows Windows Vista 7 8 10 Microsoft Internet Explorer 7 0 or later Mac OS Ma...

Page 272: ...ertificate settings or TLS settings have no errors continue browsing the Web site A security alert may be displayed when the Remote UI communication is encrypted Enabling TLS Encrypted Communication for the Remote UI P 242 When certificate settings or TLS settings have no errors continue browsing the website 3 Log on to the Remote UI When a System Manager PIN is not set Select System Manager Mode ...

Page 273: ...n name Remote UI Access PIN If Remote UI Access PIN is set enter the PIN Setting a Remote UI PIN P 224 When a System Manager PIN is set Enter the registered System Manager PIN Setting the System Manager PIN P 222 4 Click Log In Portal Page main page will be displayed Remote UI Screens P 268 Using Remote UI 267 ...

Page 274: ... to the system manager specified in System Manager Information under System Management Refresh Icon Refreshes the currently displayed page Device Basic Information Displays the current status of the machine and error information If an error has occurred the link to the Error Information page will be displayed Consumables Information Displays paper information and the amount remaining in the toner ...

Page 275: ...gs items and save load the registered data Setting Up Menu Options from Remote UI P 275 Status Monitor Cancel Page To Portal Returns to Portal Page main page Menu Click an item and the content is displayed in the right page Managing Documents and Checking the Machine Status P 271 Breadcrumb Trail Indicates the series of pages you opened to display the currently displayed page You can check what pa...

Page 276: ...of pages you opened to display the currently displayed page You can check what page is currently displayed Top Icon Moves the scroll box up to the top of the page when the page is scrolled down System Management Settings You can only set System Management Settings when you have logged on in System Manager Mode When you have logged on in General User Mode only System Management will be displayed Us...

Page 277: ... list of the documents currently printing or waiting to be printed is displayed Log on to the Remote UI Starting Remote UI P 266 Status Monitor Cancel Job Status You can delete a document job by clicking Cancel If you logged on in System Manager Mode all the print documents currently printing and waiting to be printed will be listed If you entered your user name when you logged on in General User ...

Page 278: ...UI P 266 Status Monitor Cancel Error Information Checking Consumables Paper size and paper type for the paper source toner cartridge model number etc are displayed You can also click Check Consumables Details in Portal Page Main Page P 268 to display this page Log on to the Remote UI Starting Remote UI P 266 Status Monitor Cancel Consumables Checking Maximum Print Speed The maximum print speed is ...

Page 279: ... set in System Management on the Settings Registration page System Management Settings P 323 Log on to the Remote UI Starting Remote UI P 266 Status Monitor Cancel Device Information Checking Print Total Counter The total number of pages that have been printed by the copy and print functions is displayed Log on to the Remote UI Starting Remote UI P 266 Status Monitor Cancel Check Counter Using Rem...

Page 280: ...LINKS Remote UI Screens P 268 Using Remote UI 274 ...

Page 281: ...me settings require you to first log on in System Manager Mode before you can change them 1 Start the Remote UI Starting Remote UI P 266 2 Click Settings Registration 3 Click the menu item you want to set then click Edit For more information about the settings menu see each item below Menu items Referents Preferences Paper Settings Specifying Paper Size and Type P 47 Display Settings Preferences P...

Page 282: ...y Settings Copy Settings P 304 Printer Settings Printer Settings P 307 System Management Settings System Management System Management Settings P 323 Network Settings Network P 158 Security Settings Security P 217 Initialize Setting Information Initializing Menu P 386 LINKS Remote UI Screens P 268 Using Remote UI 276 ...

Page 283: ... Connection 279 Network Settings 280 Output Reports 290 Preferences 293 Timer Settings 297 Common Settings 302 Copy Settings 304 Scan Settings 306 Printer Settings 307 Adjustment Maintenance 317 System Management Settings 323 Setting Menu List 277 ...

Page 284: ...s in detail Access these settings by pressing Refer to the diagrams in PDF format that are included with this manual to visualize the mapping of the whole setting menu Menu Route Map P 432 You can print the setting menu in list form to check the current settings Output Reports P 290 Setting Menu List 278 ...

Page 285: ...a direct connection between a mobile device and the machine Using the Machine in Direct Connection in Access Point Mode P 137 Settings for Direct Connection can be specified from Direct Connection Settings P 282 Setting Menu List 279 ...

Page 286: ...y when switching the machine from Wired LAN to Wireless LAN you do not need to specify this setting You can switch using the following Wireless LAN Settings Selecting Wired LAN or Wireless LAN P 161 Wired LAN Wireless LAN Wireless LAN Settings Specify settings for connecting the machine to a wireless LAN You can also view the current settings or specify the setting for saving power consumption See...

Page 287: ...ss router Setting Up Connection Using WPS Push Button Mode P 165 WPS PIN Code Mode Select to configure a wireless connection by entering a PIN code for a WPS wireless router Setting Up Connection Using WPS PIN Code Mode P 167 Power Save Mode Select whether or not the machine enters Power Save Mode based on signals emitted from the wireless router Off On Network Settings Wireless LAN Settings Read ...

Page 288: ...s LAN Direct Conn Auto Switch when Wireless LAN is selected in Select Wired Wireless LAN Time Until Direct Connection Termination Set the time that the machine exits Direct Connection mode automatically Can be set when Use Direct Connection is On Once the time set in Time Until Direct Connection Termination is reached communication between the machine and a mobile device is discontinued Before sta...

Page 289: ...re the IP address which is used for identifying devices such as computers and printers on a TCP IP network Setting IPv4 Address P 181 Auto Acquire Select Protocol Off DHCP BOOTP RARP Auto IP Off On Manually Acquire IP Address 0 0 0 0 Subnet Mask 0 0 0 0 Gateway Address 0 0 0 0 Check Settings Auto Acquire IP Address Subnet Mask Gateway Address PING Command Select to check that the machine is connec...

Page 290: ...her to acquire the host name and whether to use the dynamic update function via the DHCP options when DHCP is enabled Configuring DNS P 205 Acquire Host Name Off On DNS Dynamic Update Off On IPv6 Settings Specify settings for using the machine in an IPv6 network Use IPv6 Enable or disable IPv6 in the machine You can also view the current settings Setting IPv6 Addresses P 184 Off On Check Settings ...

Page 291: ...vides a host name for IP address resolutions Configuring DNS P 205 DNS Host Name Domain Name Settings Use IPv4 Host Domain Off Host Name Domain Name On DNS Dynamic Update Settings Off On Register Manual Address Off On Register Stateful Address Off On Register Stateless Address Off On DNS Dynamic Update Interval 0 to 24 to 48 hr mDNS Settings Specify settings for using DNS functions without DNS ser...

Page 292: ...ng and acquiring information for the printer or scanner by using the WSD protocol that is available on Windows Vista 7 8 10 Server 2008 Server 2012 Configuring Printing Protocols and WSD Functions P 191 WSD Print Settings Use WSD Print Off On Use WSD Browsing Off On WSD Scan Settings Use WSD Scan Off On Use Computer Scan Off On Use Multicast Discovery Off On Use HTTP Enable or disable HTTP which i...

Page 293: ...on Unit P 203 1300 1400 1500 SNMP Settings Specify the settings for monitoring and controlling the machine from a computer running SNMP compatible software Monitoring and Controlling the Machine with SNMP P 211 SNMPv1 Settings Enable or disable SNMPv1 When enabling SNMPv1 specify a community name and access privileges to Management Information Base MIB objects Off On Community Name 1 Settings Off ...

Page 294: ... Select Off or On Acquire Printer Mngt Info from Host Enable or disable the monitoring of printer management information from a networked computer running SNMP compatible software Off On Network Settings SNMP Settings Acquire Printer Mngt Info from Host Select Off or On Dedicated Port Settings Enable or disable the dedicated port The dedicated port is used when printing or scanning uses MF Scan Ut...

Page 295: ...e machine Auto Detect Select whether to automatically detect or manually select the communication mode and the Ethernet type Configuring Ethernet Settings P 201 Off Communication Mode Half Duplex Full Duplex Ethernet Type 10BASE T 100BASE TX On MAC Address Check the MAC address of the machine which is a number unique to each communication device Viewing the MAC Address for Wired LAN P 187 IEEE 802...

Page 296: ...inted on A4 or Letter size paper Loading Paper P 36 Consumables Status Report P 290 Eco Report P 291 User Data List P 291 PCL Font List P 292 Consumables Status Report You can check the consumables status installed in the machine Output Reports Consumables Status Report Check that the size of paper displayed on the screen is loaded in the machine Yes Example Setting Menu List 290 ...

Page 297: ... Reports Eco Report Check that the size of paper displayed on the screen is loaded in the machine Yes Example User Data List You can check a list of the machine s setting items setting menu list and their settings Output Reports User Data List Check that the size of paper displayed on the screen is loaded in the machine Yes Example Setting Menu List 291 ...

Page 298: ...t List You can print a list to check the fonts available in PCL mode Output Reports PCL Font List Check that the size of paper displayed on the screen is loaded in the machine Yes Example Setting Menu List 292 ...

Page 299: ...rchase Display Settings Contrast Adjust the brightness of the display to suit the installation location of the machine Five Levels Preferences Display Settings Contrast Use to adjust the brightness Invert Screen Colors Select On to invert the display colors Select On if the display is hard to view even after the brightness was adjusted in Contrast Off On Preferences Display Settings Invert Screen ...

Page 300: ...eck Paper Settings Select Off or On Gram Pound Switch 2 Select the unit of measurement for the basis weight Gram Pound Preferences Display Settings Gram Pound Switch Select Gram or Pound Message Display Time Specify the interval in seconds at which two different messages are alternately displayed 1 to 2 to 5 sec Preferences Display Settings Message Display Time Enter a number for the interval Scro...

Page 301: ... to the right of the entered character Auto Manual Preferences Display Settings Cursor Movement Type Select Auto or Manual Language 1 Select the display language used for the display reports and lists Chinese Simplified Chinese Traditional English French German Italian Japanese Korean Portuguese Spanish Preferences Display Settings Language Select a language Remote UI Language 1 Select the display...

Page 302: ...English French German Italian Japanese Korean Portuguese Spanish Preferences Display Settings Remote UI Language Select a language Setting Menu List 296 ...

Page 303: ...t Mode Time You can reduce the operation sound of the machine when you want it to run more quietly quiet mode Set a time for the machine to enter quiet mode automatically You can also set the machine to always run in quiet mode Entering Quiet Mode P 51 Start Time Off On Start time setting to enter quiet mode End Time Off On Stop time setting to exit quiet mode Date Time Settings Specify date and t...

Page 304: ... and to specify the date and time or switch between AM PM Timer Settings Date Time Settings Current Date Time Settings Set the date and time The current date and time cannot be changed for 1 hour after daylight saving time is in effect Time Zone Select the time zone If the time zone setting is changed the values set in Current Date Time Settings are also changed accordingly UTC 12 00 International...

Page 305: ... of time the machine enters sleep mode to save energy consumption Auto Sleep Specify the period of time after which auto sleep is performed Auto Sleep is not performed when the setting menu is displayed We recommend using the factory default settings to save the most power Entering Sleep Mode P 53 1 to 30 min Auto Reset Time If a key is not pressed for a specified period of time the screen and the...

Page 306: ...e If Selected Function is selected the display returns to the main screen of the function that was selected Default Function Selected Function Timer Settings Function After Auto Reset Select Default Function or Selected Function Auto Offline Time If a key has not been pressed for a specified period of time after the screen below is displayed the machine is set online for scanning the machine autom...

Page 307: ... Timer Settings Auto Offline Time Set the time period Setting Menu List 301 ...

Page 308: ...e Priority you can just load the paper face down for both 1 and 2 sided printing For more information see Loading Preprinted Paper P 45 Multi Purpose Tray Speed Priority Print Side Priority Drawer 1 Speed Priority Print Side Priority Common Settings Switch Paper Feed Method Select the paper source Select Speed Priority or Print Side Priority Paper Sources Select the paper source that you want to c...

Page 309: ...rity is set for a paper source that is loaded with paper you cannot use for 2 sided printing Paper P 408 Speed Priority is applied to the paper source instead In this case you need to load the paper in the same way as when Speed Priority is selected Loading Preprinted Paper P 45 1 sided printing speed may be slower when Print Side Priority is selected Setting Menu List 303 ...

Page 310: ... can change the factory default settings about copy The selected settings are used as the default settings of the copy function Changing Default Settings P 76 Number of Copies 1 to 999 Density 4 to 0 to 4 Auto Density Original Type Text Text Photo High Speed Text Photo Photo 2 Sided Off 1 2 Sided Original Finishing Type Copy Ratio Custom Ratio 100 Direct 400 Max 200 129 STMT LTR 78 LGL LTR 64 LTR ...

Page 311: ...e initial copy density You can also change the copy density temporarily Adjusting Density P 65 4 to 0 to 4 Copy Settings Correct Density Adjust the density Initialize Default Settings Select this option to restore the default copy settings Copy Settings Initialize Default Settings Yes Setting Menu List 305 ...

Page 312: ...pe of scan color or black and white and the file format PDF or JPEG Registering these settings enables you to scan documents into a specified computer just by pressing a button You can view the registered settings by selecting Confirm Destination Scanning Using the Scan PC Key P 126 Register Scan PC Off USB Connection Color Scan B W Scan Custom 1 Custom 2 Network Connection Color Scan B W Scan Cus...

Page 313: ...fic cases such as when performing PCL printing and printing from UNIX or other operating system that does not support printer drivers Action When Paper Size Mismatch P 307 Mobile Print Halftones P 308 Copies P 308 2 Sided Printing P 308 Default Paper P 308 Print Quality P 309 Layout P 310 Timeout P 311 PCL P 311 Action When Paper Size Mismatch Set whether printing goes ahead if a paper size other ...

Page 314: ...adation Error Diffusion Printer Settings Mobile Print Halftones Select Gradation or Error Diffusion Copies Set the number of copies to print 1 to 999 Printer Settings Copies Set the number of copies to print 2 Sided Printing Select whether to make 2 sided printouts Off On Printer Settings 2 Sided Printing Select Off or On Default Paper Use this item to specify the paper size Paper P 408 Setting Me...

Page 315: ...17 Levels The settings specified for Density are disabled when Toner Save is enabled Printer Settings Print Quality Density Adjust the density Apply Toner Save You can save toner consumption Select On when you want to check the layout or other appearance characteristics before proceeding to final printing of a large job Off On Printer Settings Print Quality Toner Save Select Off or On Setting Menu...

Page 316: ...0 dpi 600 dpi Printer Settings Print Quality Resolution Select 1200 dpi or 600 dpi Density Fine Adjustment Finely adjust the density You can specify this setting only when 1200 dpi is selected in Resolution 1 to 0 to 1 Printer Settings Print Quality Density Fine Adjustment Specify the density Layout Specify the page layout settings such as binding position Binding Location If you are binding the p...

Page 317: ... the case of a print data reception interruption 5 to 15 to 300 sec Printer Settings Timeout Set the time period PCL Specify the PCL printing settings such as page layout and print quality Paper Save Select whether to save paper by not outputting blank pages in documents By selecting On the machine will not output blank pages To output all your document data when printing including any blank pages...

Page 318: ... panel PCL Font List P 292 0 to 54 Printer Settings PCL Font Number Select the font number Point Size Set the font size in points adjustable in 0 25 increments You can specify this setting only when a proportionally spaced scalable font is selected in Font Number 4 00 to 12 00 to 999 75 point Printer Settings PCL Point Size Specify the point size Pitch Set the font pitch or cpi characters per inch...

Page 319: ...haracter Code Select the character code that is most suited for the computer you send print data from The specified setting is ignored when the character code is controlled by the font specified in Font Number DESKTOP ISO4 ISO6 ISO11 ISO15 ISO17 ISO21 ISO60 ISO69 ISOL1 ISOL2 ISOL5 ISOL6 LEGAL MATH8 MCTEXT MSPUBL PC775 PC8 PC850 PC852 PC8DN PC8TK PC1004 PIFONT PSMATH PSTEXT ROMAN8 VNINTL VNMATH VNU...

Page 320: ...a custom paper size Millimeters Inches Printer Settings PCL Unit of Measure Select Millimeters or Inches X dimension Specify the horizontal dimension short edge of the custom paper 3 to 8 1 2 inches or 77 to 216 mm Printer Settings PCL X dimension Specify the dimension Y dimension Specify the vertical dimension long edge of the custom paper 5 to 14 inches or 127 to 356 mm Printer Settings PCL Y di...

Page 321: ... Append CR to LF Select Yes or No Enlarge A4 Print Width Select whether to expand the width of the printable area of A4 size paper in portrait orientation to that of LTR size Off On Printer Settings PCL Enlarge A4 Print Width Select Off or On Halftones You can select the printing method to reproduce halftones the intermediate range between the lighter and darker areas of an image for optimal image...

Page 322: ...ts lines and figures and Image represents photos and images Color Tone Produces a sharp print with strong contrast of lightness and darkness It is suitable for printing image data such as photo image data Gradation Produces a print with smooth gradation or smooth edges It is suitable for printing figures or graphs containing gradation areas Resolution Produces a fine print with clear edges of text...

Page 323: ...l Timing for Cartridge Prep Notif Set the display timing for the message notifying you that the amount remaining in the toner cartridges is low 1 to 10 to 99 Adjustment Maintenance Displ Timing for Cartridge Prep Notif Enter the toner cartridge level Toner Save Select whether to reduce toner consumption when copying Copy Off On Adjustment Maintenance Toner Save Copy On When set to On Fine lines an...

Page 324: ...Special Printing Mode U On When set to On Print quality can be affected by the type of paper especially lightweight paper and the printing environment especially high humidity Special Printing Mode V Adjust this setting if the print paper curls or wrinkles Off Mode 1 Mode 2 Mode 3 Adjustment Maintenance Special Processing Special Printing Mode V Select the mode To enable the setting This setting i...

Page 325: ...ing Mode X Select the mode Special Printing Mode Z Adjust this setting if streaks adhere to the print paper output when copying Off Mode 1 Mode 2 Mode 3 Mode 4 Adjustment Maintenance Special Processing Special Printing Mode Z Select the mode After the setting is changed By specifying Off or Mode 1 streaks may adhere to the print paper By specifying Mode 3 or Mode 4 outlines may be blurred or image...

Page 326: ...e B Select the mode After the setting is enabled Print speed is slower Special Printing Mode C Adjust this setting if streaks adhere to the print paper Off On Adjustment Maintenance Special Processing Special Printing Mode C On After the setting is enabled While more effect is gained than with Special Printing Mode Z print speed is slower Special Printing Mode D Adjust this setting if streaks adhe...

Page 327: ... Special Printing Mode D Copy Special Printing Mode I Only select On if paper jams frequently when printing on lightweight paper or on curled paper Off On Adjustment Maintenance Special Processing Special Printing Mode I On When set to On White patches may appear in images printed on paper other than lightweight paper Special Printing Mode J If printing is uneven when printing fine lines or faint ...

Page 328: ...y Special Printing Mode K If toner does not adhere adequately and printouts are faded select On Off On Adjustment Maintenance Special Processing Special Printing Mode K On When set to On Print speed is slower Clean Fixing Assembly Clean the fixing assembly after a toner cartridge is replaced or if black streaks appear on printouts Fixing Assembly P 372 Setting Menu List 322 ...

Page 329: ... USB Device P 326 Enable Product Extended Survey Program P 327 Displ Consmbls Info RUI Toner Status P 327 Google Cloud Print Settings P 327 PDL Selection Plug and Play P 328 Update Firmware P 329 Initialize Eco Report Counter P 329 Initialize Menu P 329 Initialize All Data Settings P 330 Network Settings See Network Settings P 280 System Manager Information Settings Specify the PIN exclusively for...

Page 330: ... TLS Select whether to use TLS encrypted communication Enabling TLS Encrypted Communication for the Remote UI P 242 Off On IPv4 Address Filter Enable or disable settings for filtering packets received from devices with specified IPv4 addresses Specifying IP Addresses for Firewall Rules P 227 Off On System Management Settings Security Settings IPv4 Address Filter Inbound Filter Select Off or On IPv...

Page 331: ...n Specify the country or region where the machine is used The default setting may vary depending on the setting selected at initial power on United States US Canada CA Brazil BR Mexico MX Other System Management Settings Select Country Region Select a country or region Remote UI Settings Configure settings for using the Remote UI Using the Remote UI allows you to configure machine settings from a ...

Page 332: ...rity Settings On Enter PIN Apply PIN Confirm Apply Auto Online for Remote Scan Select whether to use this feature to go online for remote scanning even without using the operation panel Off On System Management Settings Auto Online for Remote Scan Select Off or On Use as USB Device Enable or disable the USB port that is used for connecting the machine to a computer Off On System Management Setting...

Page 333: ...er cartridges Also set whether to use Toner Status Displ Consumables Purchase Button RUI Off On Toner Status Settings Off On Displ Purchase Button Off On System Management Settings Displ Consmbls Info RUI Toner Status Select Displ Consumables Purchase Button RUI or Toner Status Settings Select Off or On If you selected On for Toner Status Settings continue by selecting On or Off for Displ Purchase...

Page 334: ...ed over the network UFRII LT UFRII LT V4 PCL6 USB Select a page description language so that the machine is detected as a printer that is compatible with that language when it is connected to a computer via USB UFRII LT UFRII LT V4 PCL6 Any setting change is enabled the next time the main power is turned ON System Management Settings PDL Selection Plug and Play Select Network or USB Select a page ...

Page 335: ...t Counter Select to restore the Eco Report Counter settings to the factory defaults Initialize Eco Report Counter P 388 Initialize Menu Select to restore the settings listed below to the factory defaults You can restore all the settings listed below at once or you can restore individual settings separately Initializing Menu P 386 Preferences Timer Settings Common Settings Copy Settings Scan Settin...

Page 336: ...ice Initialize All Data Settings Delete all data on the machine and return it to its factory default settings System Management Settings Initialize All Data Settings Yes Yes Restart the machine Setting Menu List 330 ...

Page 337: ...pears 339 Common Problems 347 Installation Settings Problems 348 Copy Printing Problems 352 When You Cannot Print Properly 355 Printing Results Are Not Satisfactory 357 Paper Creases or Curls 362 Paper Is Fed Incorrectly 364 When a Problem Cannot Be Solved 366 Troubleshooting 331 ...

Page 338: ...r Message Appears P 339 Common Problems If you suspect that the machine is malfunctioning see the following sections before contacting Canon Common Problems P 347 Installation Settings Problems P 348 Copy Printing Problems P 352 Printing Results are Not Satisfactory If printing results are not satisfactory see When You Cannot Print Properly P 355 When a Problem Cannot Be Solved If a problem persis...

Page 339: ...Troubleshooting 333 ...

Page 340: ...eatedly Make sure that the paper and the packing material are completely removed Tap the paper stack on a flat surface to even the edges of the paper before loading it into the machine Check that the paper is appropriate for the machine Paper P 408 Check that no jammed paper fragments remain in the machine Do not forcibly remove the jammed document or paper from the machine Forcibly removing the p...

Page 341: ... platen glass cover is not completely closed Forcing the operation panel up may cause damage 2 Open the toner cover by the grip at the front right of the toner cover 3 Remove the toner cartridge 2 Gently pull out the document Troubleshooting 335 ...

Page 342: ...ut the document 3 Close the paper exit guide 4 Check whether paper is jammed inside the machine 1 Gently pull out any paper between the fixing assembly and roller until you can see the edge of the paper 2 Once the edge of the paper is visible pull it out slowly 5 Check whether paper is jammed in the manual feed slot or paper drawer Troubleshooting 336 ...

Page 343: ...ot 2 Open the paper cover and remove any loaded paper 3 Gently pull out the document 4 Load paper and close the paper cover 6 Check whether paper is jammed inside the rear cover 1 Open the rear cover 2 Gently pull out the document Troubleshooting 337 ...

Page 344: ... projections with the toner cartridge guides and push securely all the way in 8 Close the toner cover and lower the operation panel If you cannot close the toner cover Make sure that the toner cartridge is inserted properly Forcing it closed may cause damage Troubleshooting 338 ...

Page 345: ...Toner Cartridges P 379 You might not be using a Canon genuine toner cartridge We recommend Canon genuine toner cartridges as replacement toner cartridges Consumables P 413 Cannot find the access point When automatic setting with WPS was attempted a wireless router could not be detected within a specific period of time Connect again paying attention to the time limit Setting Up Connection Using WPS...

Page 346: ...on the machine does not match the authentication method set on the RADIUS server Check that the same authentication method is set on this machine and the RADIUS server and set the correct authentication method Configuring IEEE 802 1X Authentication P 245 Could not connect Check the PSK settings The network key PSK of a wireless router to be connected is not set to the machine correctly Check the n...

Page 347: ... is supported Check whether the machine is properly installed and ready to connect to the network Installation Settings Problems P 348 If WPS is not supported Set using another connecting method Connecting to a Wireless LAN P 163 Could not detect any connections from wireless devices It was not possible to detect any mobile device within the predetermined length of time Connect again paying attent...

Page 348: ...d not be kept Set the correct time again Current Date Time Settings P 298 Direct Connection terminated Connection between the machine and the mobile device was terminated Reestablish Direct Connection Using the Machine in Direct Connection in Access Point Mode P 137 Google Cloud Print not avail Server auth err Cloud Print could not perform server authentication or could not acquire information for...

Page 349: ...y set Properly set the toner cartridge How to Replace Toner Cartridges P 379 Maximum number of wireless devices connected w Direct Connection has been reached To connect other devices terminate some of current connections The number of directly connected mobile devices is at a maximum To connect other devices by Direct Connection disconnect current device s and try connecting again Using the Machi...

Page 350: ...ridge It is recommended to replace the toner cartridge when printing a large volume of documents Before Replacing the Toner Cartridge P 377 Replacing Toner Cartridges P 375 Set the correct authentication information The client authentication information key pair and certificate user name and password or CA certificate is not set correctly Check the specified authentication method and authenticatio...

Page 351: ...he WEP key is not set correctly Check the WEP settings The network key the WEP key of a wireless router to be connected is not set to the machine correctly Check the network key the WEP key of the wireless router and set it to the machine again Checking the SSID and Network Key P 177 Setting Up Connection by Selecting a Wireless Router P 170 Setting Up Connection by Specifying Detailed Settings P ...

Page 352: ...her the Use TLS Use TTLS or Use PEAP check box is selected If using TLS check whether a key pair is registered If using TTLS or PEAP check whether a user name and password are set correctly Configuring IEEE 802 1X Authentication P 245 Troubleshooting 346 ...

Page 353: ...Getting Started Manuals Included with the Machine P 414 Are the LAN cable and USB cable connected correctly Check whether these cables are connected correctly Parts and Their Functions P 15 Is sleep mode activated If you leave the machine unattended for a specific period of time it enters sleep mode for power conservation not allowing you to operate it To cancel sleep mode press Is any message dis...

Page 354: ...onnected firmly and the IP address is set correctly and then start the Remote UI again Connecting to a Wired LAN P 162 Viewing Network Settings P 187 Are you using a proxy server If so add the machine s IP address to the Exceptions list addresses that do not use the proxy server in the Web browser s proxy settings dialog Is communication not limited by the firewall on your computer If IP addresses...

Page 355: ...ection of other devices Check whether the machine is properly installed and ready to connect to the network When the Machine Cannot Connect to the Wireless LAN P 349 The machine dials up to an unintended connection destination if a dialup router is connected to a network If a dialup router does not need to pass broadcast packets set the dialup router so that the broadcast packets will not pass If ...

Page 356: ...5 Setting Up Connection Using WPS PIN Code Mode P 167 Setting Up Connection by Selecting a Wireless Router P 170 Setting Up Connection by Specifying Detailed Settings P 173 When you need to manually set up the connection If the wireless router is set as described below manually enter all the required information for the wireless LAN connection Setting Up Connection by Specifying Detailed Settings ...

Page 357: ...ot find the print server to connect to Are the print server and computer connected correctly Is the print server running Do you have user rights to connect to the print server If you are not sure contact the server administrator Is Network discovery enabled Windows Vista 7 8 10 Server 2008 Server 2012 Enabling Network discovery P 423 You cannot connect to a shared printer On the network does the m...

Page 358: ... SSID If they are different reset the wireless LAN connection settings of this machine Viewing Network Settings P 187 Checking the SSID to Which Your Computer Is Connected P 430 Connecting to a Wireless LAN P 163 When you reset wireless LAN connection settings As the wireless LAN router select the one with the SSID to which the computer is connected Have you selected the correct port If there is n...

Page 359: ... When you reinstall the printer driver the correct port is created automatically Checking the Printer Port P 428 Is bidirectional communication enabled Enable bidirectional communication and restart the computer Checking Bidirectional Communication P 429 Disable security software and other resident software Connect to another USB port on the computer Can you print from a USB connection to another ...

Page 360: ...a result it may take some time before the next job is printed Wait until the machine is ready to print Printing will resume when the temperature inside the machine has fallen A blank sheet is output nothing is printed Did you pull the sealing tape out when loading the toner cartridge If you did not pull it out remove the toner cartridge pull the sealing tape out and reload the toner cartridge How ...

Page 361: ...thorized Canon dealer or the Canon help line Smudge Marks Appear on the Edge of Printouts P 357 Streaks Appear on Printouts P 357 White Streaks Appear P 358 Toner Smudges and Splatters Appear P 358 Printouts Are Faded P 359 Printed Pages Have White Specks P 359 A Portion of the Page Is Not Printed P 360 Print Density Is Uneven P 360 Printouts Are Grayish P 361 Troubleshooting 355 ...

Page 362: ...Printed Barcode P 361 Paper Creases P 362 Paper Curls P 362 Printouts Are Skewed P 364 Paper Is Not Fed Two or More Sheets Are Fed Together P 364 Paper Jams Frequently with 2 Sided Printing P 365 Troubleshooting 356 ...

Page 363: ...ab Advanced Settings Expand Print Region and Print Off Streaks Appear on Printouts Are you using appropriate paper Check usable paper and replace with appropriate paper Paper P 408 Loading Paper P 36 If using the appropriate paper still does not solve the problem change one of the Special Printing Mode Z Special Printing Mode C and Special Printing Mode D settings Special Processing P 318 To print...

Page 364: ...idge nearly empty Check the amount remaining in the toner cartridge and replace the toner cartridges as necessary Replacing Toner Cartridges P 375 Toner Smudges and Splatters Appear Are you using appropriate paper Check usable paper and replace with appropriate paper Paper P 408 Loading Paper P 36 Change the setting for Special Printing Mode U Special Processing P 318 Is the amount remaining in th...

Page 365: ...er Also specify the paper size and type settings properly Paper P 408 Loading Paper P 36 Specifying Paper Size and Type P 47 Are you using the machine in a special environment in particular a low temperature environment Toner may not adhere adequately causing printouts to appear faded Change the setting for Special Printing Mode K Special Processing P 318 Printed Pages Have White Specks Are you us...

Page 366: ...mptom occurs if a margin is set to none in the printer driver A margin of 1 4 5 mm or less around the edge of paper or 3 8 10 mm or less around the edge of envelopes is not printable with the machine Make sure to have margins around the document to print Finishing tab Advanced Settings Expand Print Region and Print Off Print Density Is Uneven Is the amount remaining in the toner cartridge nearly e...

Page 367: ...the toner cartridge in an appropriate location for two to three hours then try printing again This may solve the problem If the problem persists replace the toner cartridge Replacing Toner Cartridges P 375 Cannot Scan a Printed Barcode Are you trying to scan a barcode printed with factory default settings In the printer driver specify Special Settings 1 for the setting of Special Print Mode When s...

Page 368: ...paper Loading Paper P 36 Are you using appropriate paper Check usable paper and replace with appropriate paper Paper P 408 If the problem persists after using appropriate paper change the setting for Special Printing Mode V Special Processing P 318 Paper Curls Are you using appropriate paper Check usable paper and replace with appropriate paper Also specify the paper size and type settings properl...

Page 369: ...o 89 g m making the following change in the printer driver may solve the problem Page Setup tab Paper Type Plain L 60 89 g m2 If the use of the appropriate paper does not solve the poblem change the setting for Special Printing Mode V Special Processing P 318 Troubleshooting 363 ...

Page 370: ...Loading Paper in the Paper Drawer P 38 Are you printing on curled envelopes Uncurl the envelopes and print again Loading Envelopes P 43 Paper Is Not Fed Two or More Sheets Are Fed Together Is paper loaded correctly Fan the paper stack thoroughly so that paper is not stuck together Check whether paper is loaded correctly Loading Paper P 36 Check whether the number of sheets of paper loaded is appro...

Page 371: ...es of paper are loaded together Paper Jams Frequently with 2 Sided Printing Does paper jam frequently especially with lightweight paper or curled paper during 2 sided printing Set Special Printing Mode I to On Special Processing P 318 Troubleshooting 365 ...

Page 372: ...t documents or view answers to frequently asked questions visit http www canon ca Free live technical support is available from 9 A M to 8 P M EST Monday through Friday excluding holidays for products still under warranty 1 800 OK CANON To find the location of the authorized service facility nearest you visit http www canon ca or call 1 800 OK CANON If the problem cannot be corrected via these tec...

Page 373: ... Interior 373 Replacing Toner Cartridges 375 Before Replacing the Toner Cartridge 377 How to Replace Toner Cartridges 379 Relocating the Machine 382 Viewing the Counter Value 384 Initializing Settings 385 Initializing Menu 386 Initialize Eco Report Counter 388 Initializing All Data Settings 389 Maintenance 367 ...

Page 374: ...irty Machine Interior P 373 Replacing Toner Cartridges If you want to check the remaining toner cartridge level Replacing Toner Cartridges P 375 How to replace toner cartridges How to Replace Toner Cartridges P 379 Relocating the Machine Relocating the machine for maintenance or an office move Relocating the Machine P 382 Checking the Total Pages Printed by the Machine If you want to check the tot...

Page 375: ...Carefully read the safety instructions before you start cleaning Maintenance and Inspections P 8 Where to Clean Exterior of the machine and ventilation slots Exterior P 370 Interior of the machine and fixing assembly Fixing Assembly P 372 Machine Interior P 373 Platen glass and the underside of the platen grass cover Platen Glass P 371 Maintenance 369 ...

Page 376: ...outlet When you turn OFF the machine data that is waiting to be printed is deleted 2 Clean the exterior of the machine and the ventilation slots Use a soft well wrung out cloth dampened with water or a mild detergent diluted with water To locate the ventilation slots see Front Side P 16 3 Wait for the exterior of machine to dry completely 4 Reconnect the power cord and turn ON the machine Maintena...

Page 377: ...e AC power outlet When you turn OFF the machine data that is waiting to be printed is deleted 2 Open the platen glass cover 3 Clean the platen glass and the underside of the platen glass cover Clean the areas with a cloth dampened with water Then wipe the area with a soft dry cloth 4 Wait for the cleaned area to dry completely 5 Gently close the platen glass cover 6 Reconnect the power cord and tu...

Page 378: ...ual feed slot before performing the following procedure Cleaning consumes the toner cartridge Make sure that there is sufficient toner cartridge remaining beforehand It takes approximately 90 seconds to clean the fixing assembly Checking Toner cartridge Level P 376 Loading Paper in the Manual Feed Slot P 41 1 Press 2 Use to select Adjustment Maintenance and press 3 Select Clean Fixing Assembly and...

Page 379: ...t is waiting to be printed is deleted 2 Lift the operation panel If you cannot lift the operation panel Make sure the platen glass cover is completely closed If a thick original such as a book is placed on the platen glass remove the original Forcing the operation panel up may cause damage 3 Open the toner cover by the grip at the front right of the toner cover 4 Pull the toner cartridge out of th...

Page 380: ...nd left projections with the toner cartridge guides and push securely all the way in 7 Close the toner cover and lower the operation panel If you cannot close the toner cover Make sure that the toner cartridge is inserted properly Forcing it closed may cause damage 8 Reconnect the power cord and turn ON the machine Maintenance 374 ...

Page 381: ... cartridge to evenly distribute the toner inside the cartridge Replace the toner cartridge if you see this message before you start to print a large job Specify when this message is displayed You can set any value as the percentage of the amount remaining in the toner cartridge that triggers this message Displ Timing for Cartridge Prep Notif P 317 Cart end of lifetime Rplcmt recommended This messa...

Page 382: ...ou check the level before you start to print a large job Device Information Cartridge Level Check the amount remaining in the toner cartridge Cartridge Level Displays the amount remaining in the toner cartridges Other internal parts may reach the end of their lifetime before the toner runs out The displayed amount remaining in the toner cartridge can be used only as a guide and may differ from the...

Page 383: ... Maintenance and Inspections P 8 Consumables P 9 1 Lift the operation panel If you cannot lift the operation panel Make sure the platen glass cover is completely closed If a thick original such as a book is placed on the platen glass remove the original Forcing the operation panel up may cause damage 2 Open the toner cover by the grip at the front right of the toner cover 3 Pull the toner cartridg...

Page 384: ... Align the right and left projections with the toner cartridge guides and push securely all the way in 6 Close the toner cover and lower the operation panel If you cannot close the toner cover Make sure that the toner cartridge is inserted properly Forcing it closed may cause damage LINKS Replacing Toner Cartridges P 375 Maintenance 378 ...

Page 385: ...ation panel If you cannot lift the operation panel Make sure the platen glass cover is completely closed If a thick original such as a book is placed on the platen glass remove the original Forcing the operation panel up may cause damage 2 Open the toner cover by the grip at the front right of the toner cover 3 Pull the toner cartridge out of the machine Maintenance 379 ...

Page 386: ...t on a flat surface 6 Pull the sealing tape straight out The full length of the sealing tape is approximately 19 3 4 50 cm When pulling out the sealing tape If the sealing tape remains inside the toner cartridge the quality of printouts may deteriorate Do not pull out the sealing tape at an angle or sideways If the tape breaks you may not be able to pull it out completely Maintenance 380 ...

Page 387: ...e right and left projections with the toner cartridge guides and push securely all the way in 8 Close the toner cover and lower the operation panel If you cannot close the toner cover Make sure that the toner cartridge is inserted properly Forcing it closed may cause damage LINKS Before Replacing the Toner Cartridge P 377 Maintenance 381 ...

Page 388: ...r as in the illustration below Whether the cables with are connected depends on your environment Power plug Power cord USB cable LAN cable 3 When transporting the machine across a long distance remove the toner cartridges How to Replace Toner Cartridges P 379 4 Open the paper cover and remove any paper If the paper guides are extended return them so that they fit in the paper drawer 5 Close all th...

Page 389: ...6 Carefully place the machine at the new installation site For installation steps after moving see Getting Started Manuals Included with the Machine P 414 Maintenance 383 ...

Page 390: ...nter Value 19Y4 06U You can check total for the number of pages used for printouts This total includes lists in addition to copies and printouts of data from computers Device Information Check Counter Maintenance 384 ...

Page 391: ...Initializing Settings 19Y4 06W You can restore the following settings Initializing Menu P 386 Initialize Eco Report Counter P 388 Initializing All Data Settings P 389 Maintenance 385 ...

Page 392: ... with the numeric keys and press Setting the System Manager PIN P 222 System Management Settings Initialize Menu Select the item you want to initialize Yes Items for initializing Select the setting you want to initialize When System Management Settings is selected Select the specific system management settings that you want to initialize and select Yes and press Settings to be initialized Select t...

Page 393: ...Access PIN is also initialized After an initialization reset the Remote UI Access PIN Setting a Remote UI PIN P 224 You can use the procedure below to restore the default Network Settings Network Settings Initialize Network Settings Yes Restart the machine Initialize All Initializes all the settings Maintenance 387 ...

Page 394: ...its factory default setting The number of printouts returns to 0 after being initialized If a screen appears prompting you to enter a PIN enter the correct PIN using the numeric keys and press Setting the System Manager PIN P 222 System Management Settings Initialize Eco Report Counter Yes LINKS Eco Report P 291 Maintenance 388 ...

Page 395: ...d data and initialize all settings Setting Menu List P 278 together at the same time You are required to restart the machine after initializing all data settings If a screen for entering a PIN is displayed enter the PIN with the numeric keys and press Setting the System Manager PIN P 222 System Management Settings Initialize All Data Settings Yes Yes Restart the machine Maintenance 389 ...

Page 396: ...s 403 Wireless LAN Specifications 405 Document Type 406 Scan Area 407 Paper 408 Copy Specifications 410 Scanner Specifications 411 Printer Specifications 412 Consumables 413 Manuals Included with the Machine 414 Using User s Guide 415 Screen Layout of User s Guide 416 Viewing User s Guide 420 Manual Display Settings 421 Others 422 Basic Windows Operations 423 Menu Route Map 432 Notice 433 Appendix...

Page 397: ... 19Y4 071 This chapter contains technical specifications of this machine instructions on how to use the User s Guide disclaimers copyright information and other important information for customers Appendix 391 ...

Page 398: ...Third Party Software 19Y4 072 For information related to third party software click the following icon Appendix 392 ...

Page 399: ...ighlights 19Y4 073 Give the features that are described in this section The features are grouped under four headings Going Green and Saving Money Improving Efficiency Going Digital and So Much More Appendix 393 ...

Page 400: ...sing the Paper Save Copy Key P 72 To print 2 sided documents from your computer Switching 1 Sided and 2 Sided Printing P 92 Print Multiple Pages on a Single Sheet To really start saving paper shrink multiple pages onto a single sheet 2 or 4 pages for copies and up to 16 pages for print jobs sent from your computer This is even more effective when used together with 2 sided printing To copy multipl...

Page 401: ...ne back into action For more information about this function see Entering Sleep Mode P 53 Save Toner Got multi page documents or drafts that don t need presentation quality printing There s a setting that uses less toner Give it a try and save toner and money For more information about this function see Saving Toner P 109 Canon strives to be environmentally and energy conscious in all aspects of i...

Page 402: ...st place your document and press the shortcut key to scan To save paper when you copy Using the Paper Save Copy Key P 72 To easily scan documents Scanning Using the Scan PC Key P 126 Remote Management with Remote UI Remote UI lets you manage a lot from your computer all without having to go over to the machine Configure settings and keep an eye on the machine s status with an intuitive easy to und...

Page 403: ...witching between 1 sided and 2 sided printing etc intuitively on the preview image in the printer driver The simple click operation allows you to conveniently make settings while viewing how settings are applied For more information Printing a Document P 80 Appendix 397 ...

Page 404: ...scan print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance For more information about this function see Configuring Scan Settings in ScanGear MF P 133 Searchable PDFs Searching of text in a PDF can be done with a searchable PDF By scanning an original with both ...

Page 405: ...mages directly into documents you re working on This way you can skip the steps of opening a separate application just for receiving the scanned images and then exporting them to the application you re really using For more information about this function see Scanning Using an Application P 131 Appendix 399 ...

Page 406: ...rk play with functionality made for this age of speed For more information Can Be Used Conveniently with a Mobile Device P 135 Easy Printing with Google Cloud Print Hook up to Google Cloud Print with your laptop or cell phone send your data and out come your printed documents With this machine Google Cloud Print and your mobile device print whenever you want from wherever you want For more informa...

Page 407: ...xceptionally large poster A large poster will be printed out on nine sheets Put them together in a 3x3 grid and voila For more information about this function see Printing Posters P 98 Make Booklets Sometimes your documents deserve better presentation than a staple in the upper left corner Making booklets is easy The print driver will take care of the page positioning for you All you have to do is...

Page 408: ...hange without prior notice due to improvements of the machine Machine Specifications P 403 Wireless LAN Specifications P 405 Document Type P 406 Scan Area P 407 Paper P 408 Copy Specifications P 410 Scanner Specifications P 411 Printer Specifications P 412 Appendix 402 ...

Page 409: ...2 11b g n Infrastructure mode Noise measured in accordance with ISO 7779 declared noise emission in accordance with ISO 9296 LwAd Declared A weighted sound power level 1 B 10 dB During standby mode Inaudible 4 During printing 6 6 B or less 1 sided During printing 6 7 B or less 2 sided LpAm Declared A weighted emission sound pressure level Bystander position During standby mode Inaudible 4 During p...

Page 410: ... 2 Warm up time may vary depending on the use conditions and environment of the machine 3 The value indicates the mass of the main unit including toner cartridges 4 Indicates that the sound pressure level of each bystander position is below the ISO 7779 absolute criteria for the background noise level Appendix 404 ...

Page 411: ...2 11n Frequency Range 2 412 to 2 462 MHz Communication Mode Infrastructure Mode Access Point Mode Security Infrastructure Mode WEP WPA PSK TKIP AES CCMP WPA2 PSK TKIP AES CCMP Access Point Mode WPA2 PSK AES CCMP Connection Method WPS Wi Fi Protected Setup Manual setup Appendix 405 ...

Page 412: ...Document Type 19Y4 07C Supported Document Types Size W x L Up to 8 1 2 x 11 3 4 216 x 297 mm Weight Paper Capacity 1 sheet Appendix 406 ...

Page 413: ...e the scan area of the document Make sure that text and images in your documents fit within the shaded area The scan area varies depending on the function used Copy The scan area for copying may differ from the printable area Printable Area P 409 Scan Appendix 407 ...

Page 414: ...2 x 13 216 x 330 mm 1 Foolscap Australia 8 1 8 x 13 3 8 206 x 338 mm Legal India 8 1 2 x 13 5 8 215 x 345 mm 1 F4A 8 1 2 x 13 1 2 216 x 343 mm 1 Envelope No 10 COM10 4 1 8 x 9 1 2 104 7 x 241 3 mm Envelope Monarch 3 7 8 x 7 1 2 98 4 x 190 5 mm 2 Envelope C5 6 3 8 x 9 162 x 229 mm Envelope DL 4 3 8 x 8 5 8 110 x 220 mm 3x5inch 3 x 5 76 x 127 mm 2 Custom 3 1 Automatic 2 sided printing is available w...

Page 415: ...1 lb Bond 60 to 80 g m 250 sheets 1 sheet 22 to 23 lb Bond 81 to 89 g m 170 sheets 1 sheet Color paper 1 16 to 21 lb Bond 60 to 80 g m 250 sheets 1 sheet 22 to 23 lb Bond 81 to 89 g m 170 sheets 1 sheet Bond paper 3 16 lb Bond to 60 lb Cover 60 to 163 g m 100 sheets 1 sheet Label 100 sheets 1 sheet Envelope 20 sheets 1 sheet 1 Automatic 2 sided printing is available without replacing paper 2 Autom...

Page 416: ...opies First Copy Time Letter 8 7 seconds or less The copy speed on Letter size plain paper on one side printing is measured during continuous copying Copy speeds vary depending on the output resolution the paper type and size and the paper feeding direction Copy speeds on smaller paper sizes may be slower Plus the machine may experience downtime or decrease the copy speed in the middle of a contin...

Page 417: ...6 x 297 mm Scan Resolution Optical resolution Up to 600 x 600 dpi Software interpolation resolution 9 600 x 9 600 dpi Scan Speed Letter 300 x 300 dpi Color Approx 4 seconds sheet Black and White Approx 3 seconds sheet Driver TWAIN WIA 2 0 ICA The communication time is not included Appendix 411 ...

Page 418: ...ng on the installation environment and paper type used 2 The print speed on Letter size plain paper on one side printing is measured during continuous printing Print speeds vary depending on the output resolution the paper type and size and the paper feeding direction Print speeds on smaller paper sizes may be slower Plus the machine may experience downtime or decrease the print speed in the middl...

Page 419: ...fer Toner Cartridges Supplied Toner Cartridges The average yield of the toner cartridge that comes with the machine is 1 700 sheets The average yield is based on ISO IEC 19752 the global standard related to Method for the determination of toner cartridge yield for monochromatic electrophotographic printers and multi function devices that contain printer components issued by ISO International Organ...

Page 420: ...st It describes basic setup procedures from removing the packing materials to setting up the machine User s Guide This Manual This manual describes all the functions of the machine in a manual that is viewed using a Web browser You can browse information by category or enter a keyword to search for pages on a specific topic Using User s Guide P 415 Appendix 414 ...

Page 421: ... Page P 416 Topic Page P 418 Search by keyword Perform a search by entering a keyword such as copy or wireless LAN and the pages containing the keyword are displayed You can find the page you are looking for from those results You can also enter phrases such as connecting to a network The keyword search also supports the AND Boolean to search for multiple keywords Search P 418 System Requirements ...

Page 422: ... of each screen varies Top Page Appears when the User s Guide starts Contents The titles of chapters are displayed Click to display all items including those nested underneath other items Click to return to the original list Click to switch between the table of contents and the search display Appendix 416 ...

Page 423: ... to use the machine Click to toggle the display by category or click the sliding display for more information about each category The sliding display can be stopped by moving the pointer onto it Feature Highlights P 417 Quick Help Click to view how to solve problems Notice Click to view important information you should know when using the machine Feature Highlights Provides a variety of practical ...

Page 424: ...viewing Click to display the hidden detailed descriptions Click to close the detailed descriptions Click to go to the corresponding page To return to the previous page click Back on your Web browser Click to return to the page top Search Click to display the search screen Contains a text box to perform a search by keyword and find the page you are looking for Appendix 418 ...

Page 425: ...s apart Search for only pages with exact matches by enclosing keyword phrases in double quotation marks Search result Displays the search results of the pages that contain the specified keywords From the results locate the page you are looking for and click the topic title of the page Specified keywords appear in bold in search results Appendix 419 ...

Page 426: ...l requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine or property Indicates a clarification of an operation or contains additional explanations for a procedure Indicates useful functions or tips for using the machine Keys and Buttons Used in this Manual Keys on the operation panel and buttons on the computer display a...

Page 427: ...Manual Display Settings 19Y4 07X Appendix 421 ...

Page 428: ...on describes basic Windows operations and includes disclaimers copyright information and other information From here you can also display a Menu Route Map in PDF format that summarizes the setting menu using a list Appendix 422 ...

Page 429: ...ol Panel Hardware and Sound Devices and printers Windows Server 2003 Start select Printers and Faxes Windows Server 2008 Start select Control Panel double click Printers Enabling Network discovery If you are using Windows Vista 7 8 10 Server 2008 Server 2012 enable Network discovery to view the computers on your network Windows Vista Start select Control Panel View network status and tasks select ...

Page 430: ... click the lower left corner of the screen select File Explorer Windows 8 1 Server 2012 R2 Right click Start select File Explorer Windows 10 Click select File Explorer 2 Select Network or My Network Places in printer server To view computers on the network you may need to turn on network discovery or search the network for computers Shared printers are displayed 1 Displaying the Software Programs ...

Page 431: ... MInst exe click D MInst exe displayed in the search results Windows Server 2003 Start Run enter D MInst exe click OK Printing a Test Page in Windows You can check whether the printer driver is operational by printing a test page in Windows 1 Load Letter size paper in the multi purpose tray Loading Paper in the Manual Feed Slot P 41 2 Open the printer folder Displaying the Printer Folder P 423 3 R...

Page 432: ...er of the screen select Control Panel Windows 8 1 Server 2012 R2 Right click Start select Control Panel Windows 10 Proceed to step 2 2 Display System Windows Vista 7 8 Server 2008 R2 Server 2012 Click System and Maintenance or System and Security System Windows 10 Click select Settings System About Windows Server 2008 Double click System 3 Check the bit architecture For 32 bit versions 32 bit Oper...

Page 433: ...ower left corner of the screen select Control Panel Windows 8 1 Server 2012 R2 Right click Start select Control Panel Windows 10 Proceed to step 2 2 Display System Windows Vista 7 8 Server 2008 R2 Server 2012 Click System and Maintenance or System and Security System Windows 10 Click select Settings System About Windows Server 2008 Double click System 3 Check the computer name Appendix 427 ...

Page 434: ... Click Change in Computer Name tab 3 Check the computer name Checking the Printer Port 1 Open the printer folder Displaying the Printer Folder P 423 2 Right click the printer driver icon for this machine and click Printer properties or Properties Appendix 428 ...

Page 435: ...e selected port is Canon MFNP Port and the machine and the computer are on the same subnet then the connection will be maintained You do not need to add a new port If it is Standard TCP IP Port you need to add a new port Configuring Printer Ports P 194 Checking Bidirectional Communication 1 Open the printer folder Displaying the Printer Folder P 423 Appendix 429 ...

Page 436: ...s 3 In the Ports tab make sure that the Enable bidirectional support check box is selected Checking the SSID to Which Your Computer Is Connected If your computer is connected to a wireless LAN network click or in the system tray to display the SSID of the connected wireless LAN router Appendix 430 ...

Page 437: ...Appendix 431 ...

Page 438: ...Menu Route Map 19Y4 081 For the settings on the machine s display see Menu Route Map PDF manual Appendix 432 ...

Page 439: ...N THEREOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON INFRINGEMENT CANON INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL Trademarks Adobe Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and or other ...

Page 440: ...tem refers to a printing device display device or item respectively that contains PostScript technology created or licensed by Adobe Systems Incorporated and not to devices or items that purport to be merely compatible with the PostScript language Adobe the Adobe logo PostScript the PostScript logo and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the...

Page 441: ...Incorporated and not to devices or items that purport to be merely compatible with the PostScript language Adobe the Adobe logo Adobe LiveCycle Policy Server PostScript the PostScript Logo and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries All other trademarks are the property of their respective owners Portions...

Page 442: ... to remain under this license does not apply to any document created using the fonts or their derivatives DEFINITIONS Font Software refers to the set of files released by the Copyright Holder s under this license and clearly marked as such This may include source files build scripts and documentation Reserved Font Name refers to any names specified as such after the copyright statement s Original ...

Page 443: ...rsion except to acknowledge the contribution s of the Copyright Holder s and the Author s or with their explicit written permission 5 The Font Software modified or unmodified in part or in whole must be distributed entirely under this license and must not be distributed under any other license The requirement for fonts to remain under this license does not apply to any document created using the F...

Page 444: ...nd respective License terms below for more detail and corresponding license conditions Table of Software Names of Software Terms and Conditions of the License See Page bldimake 2 FreeType 3 snmp 8 Incl 11 JPEG 12 math 13 mDNSResponder 14 mDNSResponder part of mDNSShared 18 OpenSSL 19 xpm 23 ...

Page 445: ...rtions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE OPEN GROUP BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE S...

Page 446: ...ects thus the FreeType font engine the test programs documentation and makefiles at the very least This license was inspired by the BSD Artistic and IJG Independent JPEG Group licenses which all encourage inclusion and use of free software in commercial and freeware products alike As a consequence its main points are that o We don t promise that this software works However we will be interested in...

Page 447: ...software are copyright year The FreeType Project www freetype org All rights reserved Please replace year with the value from the FreeType version you actually use Legal Terms 0 Definitions Throughout this license the terms package FreeType Project and FreeType archive refer to the set of files originally distributed by the authors David Turner Robert Wilhelm and Werner Lemberg as the FreeType Pro...

Page 448: ...F MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE OF THE FREETYPE PROJECT 2 Redistribution This license grants a worldwide royalty free perpetual and irrevocable right and license to use execute perform compile display copy create derivative works of distribute and subl...

Page 449: ...s nor you shall use the name of the other for commercial advertising or promotional purposes without specific prior written permission We suggest but do not require that you use one or more of the following phrases to refer to this software in your documentation or advertising materials FreeType Project FreeType Engine FreeType library or FreeType Distribution As you have not signed this license y...

Page 450: ...e library and distribution If you are looking for support start in this list if you haven t found anything to help you in the documentation o freetype devel nongnu org Discusses bugs as well as engine internals design issues specific licenses porting etc Our home page can be found at http www freetype org end of FTL TXT ...

Page 451: ...NSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER IN AN ACTION OF CONTRACT NEGLIGENCE OR OTHER TORTIOUS ACTION ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementati...

Page 452: ...cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIE...

Page 453: ...on notice appear in supporting documentation and that the name of CMU and TGV not be used in advertising or publicity pertaining to distribution of the software without specific written prior permission CMU AND TGV DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS IN NO EVENT SHALL CMU OR TGV BE LIABLE FOR ANY SPECIAL INDIRECT OR ...

Page 454: ...uded in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL SUNSOFT INC OR ITS PARENT COMPANY BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OT...

Page 455: ... 12 JPEG this software is based in part on the work of the Independent JPEG Group ...

Page 456: ...bute this software is freely granted provided that this notice is preserved copysignf c Copyright c 1993 by Sun Microsystems Inc All rights reserved math_private h Copyright c 1993 by Sun Microsystems Inc All rights reserved powf c Copyright c 1993 by Sun Microsystems Inc All rights reserved scalbnf c Copyright c 1993 by Sun Microsystems Inc All rights reserved ...

Page 457: ...exercising permissions granted by this License Source form shall mean the preferred form for making modifications including but not limited to software source code documentation source and configuration files Object form shall mean any form resulting from mechanical transformation or translation of a Source form including but not limited to compiled object code generated documentation and conversi...

Page 458: ... Object form 3 Grant of Patent License Subject to the terms and conditions of this License each Contributor hereby grants to You a perpetual worldwide non exclusive no charge royalty free irrevocable except as stated in this section patent license to make have made use offer to sell sell import and otherwise transfer the Work where such license applies only to those patent claims licensable by suc...

Page 459: ...all be under the terms and conditions of this License without any additional terms or conditions Notwithstanding the above nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions 6 Trademarks This License does not grant permission to use the trade names trademarks service marks or product names of the Lic...

Page 460: ...Apache License to your work To apply the Apache License to your work attach the following boilerplate notice with the fields enclosed by brackets replaced with your own identifying information Don t include the brackets The text should be enclosed in the appropriate comment syntax for the file format We also recommend that a file or class name and description of purpose be included on the same pri...

Page 461: ...s contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIA...

Page 462: ...rials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contac...

Page 463: ...SE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com T...

Page 464: ...ryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWA...

Page 465: ... 22 derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence ...

Page 466: ...all be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL GROUPE BULL BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARI...

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