Common Problems
19Y4-061
If you encounter problems when using the machine, check the items in this section before contacting us. If the
problems persist, contact your local authorized Canon dealer or the Canon help line.
Check the Following
Is the machine turned ON? Is the power cord connected?
●
If the machine is turned ON but does not respond, turn it OFF, check whether the power cord is connected
correctly, and turn it back ON. For information on connecting the power cord, see Getting Started.
Manuals Included with the Machine(P. 414)
Are the LAN cable and USB cable connected correctly?
●
Check whether these cables are connected correctly.
Parts and Their Functions(P. 15)
Is sleep mode activated?
●
If you leave the machine unattended for a specific period of time, it enters sleep mode for power
conservation, not allowing you to operate it.
To cancel sleep mode, press
.
Is any message displayed on the screen?
●
If a problem occurs, a message is displayed.
When an Error Message Appears(P. 339)
If a Problem Persists Even after Checking
Click the link that corresponds to the problem.
Installation/Settings Problems(P. 348)
Copy/Printing Problems(P. 352)
Troubleshooting
347
Summary of Contents for 1418C025
Page 1: ...imageCLASS D570 User s Guide USRMA 1576 00 2017 01 en Copyright CANON INC 2017 ...
Page 73: ...LINKS Basic Copy Operations P 58 Adjusting Density P 65 Copying 67 ...
Page 89: ...Managing Documents and Checking the Machine Status P 271 Using the Machine as a Printer 83 ...
Page 125: ...LINKS Printing a Document P 80 Various Print Settings P 88 Using the Machine as a Printer 119 ...
Page 241: ...Configuring Printer Ports P 194 Security 235 ...
Page 257: ... The machine does not support use of a certificate revocation list CRL Security 251 ...
Page 280: ...LINKS Remote UI Screens P 268 Using Remote UI 274 ...
Page 307: ... Timer Settings Auto Offline Time Set the time period Setting Menu List 301 ...
Page 339: ...Troubleshooting 333 ...
Page 427: ...Manual Display Settings 19Y4 07X Appendix 421 ...
Page 437: ...Appendix 431 ...
Page 455: ... 12 JPEG this software is based in part on the work of the Independent JPEG Group ...