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User Codes

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About User Codes and User Numbers

You can assign a different user code and user number to each
person who operates the system. Your security system supports
up to 60 users.

If you prefer, you can assign only one user code and user num-
ber to a group of users. This is not recommended, since it will
then be impossible to determine which individual gave a specific
command.

A user code is a secret four-digit number, used to arm and dis-
arm the system, and possibly to make other changes. You can-
not assign the same user code to more than one user number. It
is important to remember your user code, and to keep it secret.

Every individual who has a user code is also assigned a two-digit
user number. When you change or delete a user code, you are
asked for the user number.

How to Enter a User Code

To enter a user code, simply press the four numbers in succes-
sion. Do not pause for more than five seconds between num-
bers.

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Summary of Contents for Sierra S5030

Page 1: ...Using Your Security System With LED Keypad S5030 S5031 S5032 Technical Manuals Online http www tech man com ...

Page 2: ...des 8 How to Correct a User Code Entry 10 How to Delete a User Code 10 Types of User Codes 11 Master User Code 11 Basic User Code 11 Kidwatch Code 12 Maid Code 14 Temporary Maid Code 15 Duress Code 16 Relay Code 16 Selecting the Right User Number 17 3 Arming and Bypassing How the Arming Modes Differ 18 Quick Arming Modes 18 Exit Delay 19 Full Arming 19 Quick Full Arming 19 Home Arming 20 Quick Hom...

Page 3: ...tings How to Set the Calendar and Clock 33 How to Turn the Warning Tone On Off 35 How to Turn the Chimes On Off 35 How to Turn the Backlight On Off 36 How to Change the Relay 1 Days 37 How to Change the Relay 2 Days 38 How to Change the Relay 3 Days 39 How to Change the Relay 4 Days 39 6 System Maintenance How to Walk Test the System 40 How to Use Event Memory 41 How to Test the Bells and Sirens 4...

Page 4: ...o 51 How Areas Affect User Codes 53 Pre Assigned User Numbers 54 Changing Area User Codes 54 How Areas Affect the System 55 8 Notes System Configurations 56 Where to Place Smoke Detectors 58 How to Evacuate in an Emergency 59 Glossary of Terms 61 Technical Manuals Online http www tech man com ...

Page 5: ...by a sensor or group of sensors is known as a zone Most zones will trigger an alarm only when the sys tem is armed Other sensors such as smoke detectors can trig ger an alarm at any time Your system s zones are identified on a label placed inside the door of your keypad Monitoring station personnel respond to system messages and notify emergency personnel as needed A monitoring service is an optio...

Page 6: ...or silent alarms no bells sound A message is sent to the keypad and if connected to the monitoring station The keypad blinks its LEDs Personnel at the monitoring station confirm the alarm and respond accordingly Some alarms can be canceled before the siren sounds and the monitoring station is notified See Section 4 for more informa tion Intruder Sensor Triggers Alarm CONTROL PANEL Siren Sounds Ala...

Page 7: ...m can be programmed for a learning period that can last from one to 31 days With this option you can prac tice using your system without causing any false alarms Refer to Section 8 to see if this learning period was programmed into your system During the learning period your system does two things differ ently First during an alarm you do not hear any sirens or bells Second if you have a monitorin...

Page 8: ...em settings To activate press and hold the numeric key above the label for two seconds until you hear two beeps Keypad Lights LEDs Describes the system s status such as if the system is ready to arm if an alarm has occurred if a zone is faulted other specialized information See next page Emergency Keys To notify your monitoring station of an emergency press and hold these keys for two seconds unti...

Page 9: ...nts are normal Arm LED If on the system is armed If off the system is disarmed If blinking fast the system is about to arm leave the building If blinking slowly you have time to cancel an alarm before it sounds If blinking unevenly system is armed with instant arming Your keypad has a number of LEDs that summarize the status of your security system Each LED can convey several different mes sages b...

Page 10: ...re or a crime in progress Depending upon how your sys tem is programmed an alarm may sound when an emer gency key is pressed To can cel the alarm press the key and enter your user code To Use Emergency Keys 1 To report a medical emer gency press and hold the key for 2 seconds 2 To report a fire press and hold the key for 2 seconds 3 To report a crime in progress press and hold the key for 2 second...

Page 11: ...user code is a secret four digit number used to arm and dis arm the system and possibly to make other changes You can not assign the same user code to more than one user number It is important to remember your user code and to keep it secret Every individual who has a user code is also assigned a two digit user number When you change or delete a user code you are asked for the user number How to E...

Page 12: ...des which have been assigned to the system s users If you make a mistake while as signing a user code you may correct it by repeating the pro cedure Be sure to record the user codes and keep these records in a safe place To Assign or Change a User Code 1 Press and hold the user prg key for 2 seconds until you hear two beeps 2 Enter the master user code Next enter the 2 digit user number you wish t...

Page 13: ...de the zone LEDs light to iden tify which two digit user number you have selected Match your keypad s LED pattern to the charts below to identify the user num ber No Lit LED Pattern No Lit LED Pattern Technical Manuals Online http www tech man com ...

Page 14: ...Code Entry 1 Re enter code How to Delete a User Code You may delete a code by changing that code to 0000 Follow the procedure for as signing or changing a user code To Delete a User Code 1 Change the user code to 0000 following the proce dure for assigning or chang ing a user code Some security systems include wire less keyfobs and remotes used to arm and disarm the system If a keyfob or remote is...

Page 15: ... recognize At the top of each user code section you will see a checklist like this Items on this checklist followed by an X are features of the user code The master user can arm and disarm the system and can make other changes such as disabling your system s features and changing user codes Master User Code Standard Code _X_ Optional Code ___ Active Certain Days Times ___ Standard Code _X_ Optiona...

Page 16: ... reflect the change 4 To exit press the key Designed for parents whose children come home first this option allows you to be notified if your child is not home by a certain time You can be noti fied by pager by an automated telephone call or by your moni toring station Not all monitor ing stations offer this service The Kidwatch Code is a four digit code that you can change or delete like any othe...

Page 17: ...pro cedure on the previous page Reviewing Kidwatch Use You can review the times that Kidwatch Codes were used to arm and disarm your system by viewing Event Memory See Section 6 for more information Turning Kidwatch On and Off Kidwatch can be turned on and off When Kidwatch is turned off you are no longer notified of the use of the Kidwatch Code Otherwise the Kidwatch Code works as be fore If you ...

Page 18: ...Unlike other user codes which work any day of the week the Maid Code works only on certain days of the week The Maid Code is a four digit user code that you can change or de lete like any other user code Your installer must have pro grammed your system to accept a Maid Code For systems with out multiple areas as described in Section 7 the code is as signed to user number 13 It al lows an individua...

Page 19: ...Maid Code will now work for the next few hours As the preceding section shows the Maid Code can be programmed to work on certain days of the week only If you prefer however you can set the Maid Code to work for the next few hours regardless of the day of the week The num ber of hours the Maid Code works depends upon your system s programming The Temporary Maid Code like the Maid Code is assigned t...

Page 20: ...ger be able to use this feature For systems without multiple areas as described in Section 7 the relay code is assigned to user number 14 Relay Code Standard Code ___ Optional Code _X_ Active Certain Days Times ___ If an intruder forces you to dis arm your system this optional code sends a silent signal to alert monitoring station person nel that you are in danger For systems without multiple area...

Page 21: ...ue even if in this example there is no user 18 using the system Thus when you assign a user code to a new user be sure that you select a user number with the privileges you want that user to have Your installer should have provided you with specific information about how your sys tem was configured Refer to this information to select the proper user number Technical Manuals Online http www tech ma...

Page 22: ...de the building when it is armed with instant home arming If some one enters the building through a protected door an alarm sounds instantly Automatic Arming optional Your system can be pre pro grammed to arm and disarm at preset times and days You cannot be inside the building when it is automatically armed See Note 1 on page 62 Quick Arming Modes If your system is programmed for quick arming you...

Page 23: ...Quick Full Arming 1 Press and hold the quick exit key for 2 seconds until you hear two beeps Exit the building Interior armed _X_ Perimeter armed _X_ Exit allowed _X_ Requires user code _X_ Automatically arms ___ No entry allowed ___ Exit Delay An exit delay is the amount of time you have to exit and secure the building once your security system begins to arm These delays last from 20 to 255 secon...

Page 24: ...ow leave With home arming you can re main inside a building while its perimeter sensors such as doors and windows are armed No alarm sounds if a sensor detects movement within the building Your system might be pro grammed for a home arming exit delay option This means that one or more individuals can leave the building during the exit delay Quick Home Arming If your system is pro grammed for quick...

Page 25: ...ted door or win dow Quick Instant Home Arming If your system is programmed for quick instant home arming you do not need to en ter a user code Instant Home Arming To Arm the System with Instant Home Arming 1 Make sure the Ready LED is lit 2 Enter your user code and press and hold the instant key for 2 seconds until you hear two beeps The keypad beeps twice The Arm LED and the interior zone LEDs bl...

Page 26: ...nter your user code You can change the days that Automatic Arming occurs by following the procedure to the right To stop Automatic Arm ing turn off all of the Automatic Arming days To change the times that arming occurs con tact your installer See Note 1 on page 62 To Change Automatic Arming Days 1 Press and hold the walk test key for 2 seconds until you hear two beeps Enter the master user code 2...

Page 27: ...tion Not ready Day Buzzer or Day Bell zones must be manually bypassed be fore arming can occur These are zones that cause a buzzer or bell to sound if they are faulted while the system is disarmed See Note 1 on page 62 Chirp Alert Arming With Chirp Alert Arming your system does not arm if a not ready zone exists At the end of the exit delay your system s sounders chirp You must re enter the buildi...

Page 28: ...y passed until you restore it However if you manually by pass a zone which is not a 24 hour zone that zone is restored when you disarm the system Bypassing To Bypass a Zone 1 When a zone is faulted the zone s LED is lit To bypass the zone press the key All of the LEDs are off 2 Enter the two digit zone number For zones 1 9 enter a 0 first The LED of the bypassed zone blinks If the zone can not be ...

Page 29: ...re to manually bypass a zone The zone operates normally Quick bypassing allows you to bypass zones without entering a user code This option must be programmed into your sys tem by the installer With quick bypassing any user can bypass any bypassable zone IMPORTANT If your system is programmed for quick by passing anyone can bypass your system s zones Since by passed zones are not pro tected this f...

Page 30: ...hrough a delay The delay length ens as more invalid codes are entered Depending upon your system s programming the keypad lockout may not affect arm ing Keyswitch Arming This accessory Sierra S5051 or equiva lent allows you to arm and or disarm the system with a key Fol low the instructions provided with the switch Quick Exit This option allows you to exit a home armed build ing without disarming ...

Page 31: ... the exit delay the sys tem arms both the interior and perimeter zones full arming How ever if you do not exit the building the system automatically arms the perimeter zones only home arming Any arming command with an exit delay may be canceled be fore the system is armed To cancel an arming sequence enter your user code during the exit delay To Cancel an Arming Sequence 1 Enter your user code Can...

Page 32: ... depending on which door you use During the entry delay the Arm LED blinks The keypad may beep during the delay If so it buzzes during the last ten sec onds Disarming To Disarm the System 1 Enter through a door pro grammed with an entry delay 2 Enter your user code Regardless of which method was used to arm your system the disarming sequence is al ways the same Be sure that the door you use to ent...

Page 33: ...f all of the Auto matic Disarming Days To change the times that Auto matic Disarming occurs con tact your installer See Note 1 on page 62 To Change Automatic Disarming Days 1 Press and hold the walk test key for 2 seconds until you hear two beeps Enter the master user code 2 Press the key seven times until you see the fol lowing 1 2 3 4 5 6 7 8 3 Press the key The zone LEDs light to indicate when ...

Page 34: ...e alarms of any sensor includ ing a smoke detector The amount of time you have to cancel the alarm depends upon how your installer pro grammed the system See the Cancel Alarm Time listing in Section 8 Your keypad may beep to warn you that an alarm is about to occur Five seconds after an alarm is canceled your system reverts to normal After an Alarm You should reset your system after an alarm This ...

Page 35: ...re 4 Shut doors and windows completely Before arming the system be sure all protected windows and doors are closed As you leave the building shut the exit door com pletely 5 Regularly test and maintain your system Routine test ing and maintenance will help you detect a system malfunc tion early See Section 6 for more information 6 Be selective when arming the system for instant alarms This setting...

Page 36: ...ngs Time Also check your system s clock and calendar after a power failure See Section 5 for more information Optional Alarm Features Your system offers additional optional alarm features described below Refer to Section 8 to see which of these options are in stalled on your system Alarm Lockout The system automatically ignores a sensor that repeatedly sends alarm signals Silent alarm With this op...

Page 37: ...our or military style format For example in a 24 hour format 1 00 p m is expressed as 13 00 When you enter the hours of the day be sure to use this format In 24 hour time midnight is 00 00 and noon is 12 00 To Set the Calendar and Clock 1 Press and hold the clock key for 2 seconds un til you hear two beeps Enter the master user code 2 The zone 1 LED lights Some of the LEDs in the sec ond row of Zo...

Page 38: ...mat see the note When done press the key 6 The zone 5 LED lights En ter the minutes past the hour using two numbers When done press the key The system returns to its nor mal mode To convert from 24 hour time to 12 hour time subtract 12 hours from all times greater than 12 00 these are p m times Technical Manuals Online http www tech man com ...

Page 39: ...er user code If you hear three beeps the tone is now on If you hear one continuous 3 second beep the tone is now off How to Turn the Warning Tone On Off When your system is set to chime you hear three beeps whenever you enter a pro tected door or window You can turn the chimes on or off by fol lowing the instructions to the right If the chimes are on this action turns them off How to Turn the Chim...

Page 40: ...e back light is now on If you hear one continuous 3 second beep the backlighting is now off 4 To exit press the key Whenever you use your key pad a light automatically illu minates the keys This back light shuts off 60 seconds after you have finished using the keypad If you wish you can set the backlight to shine continuously If you turn the backlight on you can turn it off again by repeat ing the...

Page 41: ...dule menu the busi ness owner could turn the lights off during the business upcom ing holiday To change the time of day that the relays work contact your installer To Change the Relay 1 Days 1 Press and hold the walk test key for 2 seconds until you hear two beeps Enter the master user code The Zone 8 LED lights Press the key eight times until you see the fol lowing pattern of lit zone LEDs 1 2 3 ...

Page 42: ... to Change the Relay 2 Days To change the Relay 2 days follow the procedure to the right To Change the Relay 2 Days 1 Press and hold the walk test key for 2 seconds until you hear two beeps Enter the master user code Press the key nine times until you see 1 2 3 4 5 6 7 8 2 Follow steps 2 and 3 for changing the Relay 1 Days Technical Manuals Online http www tech man com ...

Page 43: ... until you see 1 2 3 4 5 6 7 8 2 Follow steps 2 and 3 for changing the Relay 1 Days How to Change the Relay 4 Days To change the Relay 4 days follow the procedure to the right To Change the Relay 4 Days 1 Press and hold the walk test key for 2 seconds until you hear two beeps Enter the master user code Press the key 11 times until you see 1 2 3 4 5 6 7 8 2 Follow steps 2 and 3 for changing the Rel...

Page 44: ... blinks slowly If the zone is by passed remove the bypass and repeat the walk test If your system still fails to detect the sensor contact your ser vice representative IMPORTANT during a walk test your building is not pro tected against actual alarms To Conduct a Walk Test 1 Press and hold the walk test key for 2 seconds until you hear two beeps Enter the master user code You see the following pat...

Page 45: ...next 15 sec onds the zone LEDs display the earliest or latest event 5 Press to view the next event or to view the previous event 6 To exit press the key Your system records important events such as alarms in Event Memory You can review Event Memory to monitor the status of your system As many as 500 events may be re corded depending upon your system s configuration Within Event Memory your keypad ...

Page 46: ...reless device had a low battery A wireless device s low battery was corrected The system reset itself most likely because of a momentary power loss The sirens or bells malfunctioned A malfunction in the system s sirens or bells was corrected An alarm occurred when an exit door was not completely closed during arming The duress code was used The Kidwatch Code was not entered within the Kidwatch win...

Page 47: ... were corrected A system user used the Quick Exit feature The system s power was turned on The system had too many messages to report to the monitoring station A wireless keyfob or remote had a low battery Problems with a keyfob or remote s low battery were corrected A test report was sent using phone line 2 A memory error occurred User code entry problem keypad lock User code entry problem correc...

Page 48: ...ter the master user code 2 Press the key twice until you see the following pattern of lit zone LEDs 1 2 3 4 5 6 7 8 3 Press the key Your system s bells or sirens ring for 4 seconds 4 To exit press the key You can test your system s bells and sirens by following the procedure to the right See Note 2 on page 62 Technical Manuals Online http www tech man com ...

Page 49: ...r s prompting you can initiate a remote pro gramming session by following the directions to the right To Start A Remote Programming Session 1 Press and hold the walk test key for 2 seconds until you hear two beeps Enter the master user code 2 Press the key three times until you see the fol lowing pattern of lit zone LEDs 1 2 3 4 5 6 7 8 3 Press the key The remote programming session begins Normall...

Page 50: ...r in this section To replace your system s bat tery contact your service rep resentative See Note 2 on page 62 To Test the Battery 1 Press and hold the walk test key for 2 seconds until you hear two beeps Enter the master user code 2 Press the key four times until you see the fol lowing 1 2 3 4 5 6 7 8 3 Press the key 4 Press the key The keypad beeps three times The battery test begins The test ta...

Page 51: ...nly Ready LED is off Zone LED blinks slowly 2 blinks 3 seconds The keypad is not receiving power or is not functioning A zone is faulted system cannot fully arm A sensor may need service trouble zone The sensor has been tampered with or has signaled an alarm A sensor may need service Any one of your sensors may be faulted The zone is bypassed Verify that the rest of the building is receiving power...

Page 52: ...t In the table lit LEDs are shown in black Follow the recommended course of action listed in the table To stop the service message warning tone enter your user code between the two beeps You may have more than one service message To view the next message press the key again If there are no new mes sages your keypad exits the Service Message display What to do Message LEDs Table continued on next p...

Page 53: ...hone 2 does not answer The second row of zone LEDs light in a binary pattern to identify which device has the low battery To replace the battery call for service Call for service If line is functioning call monitoring station If not call telephone company for service When power returns to normal the system should revert to normal functioning If not call for service Call for service Call for servic...

Page 54: ...utage allow the battery to re charge overnight If the problem remains call for service If the telephone line is functioning contact your monitoring station If not report the problem to the telephone company Look for signs of power failure in other building equipment if not found call for service Reset the calendar and clock once power is restored What to do Message LEDs Technical Manuals Online ht...

Page 55: ...tem us ers can arm and disarm The first diagram shows how a building could be divided to in clude a common area Buildings may also be parti tioned without a common area As the second diagram shows this setup works well for struc tures with tenant spaces but no lobby or shared hallway Each system user is assigned rights to certain areas Users can arm and disarm only those areas to which they have r...

Page 56: ...taurant can remain open af ter the other shops are closed and armed Dividing a building into areas changes the following system functions 1 Users have restricted ac cess to system functions A user with access to only one area cannot issue commands affecting other areas 2 Keypads may respond dif ferently depending upon where they are located and how they are programmed Your LED keypad is limited to...

Page 57: ...sic users can dis arm and may be able to arm bypass or make other changes within an area Users can have rights to more than one area Area Maid Code Maid Days are assigned to each area so if you need to change the Maid Days you must make the changes for each area individually Kidwatch Code Your system recognizes only one Kidwatch Code regardless of how many areas are present The Kidwatch Code is as...

Page 58: ...ing areas do not apply No Reserved User 01 Grand Master User 11 Kidwatch 12 Area 1 Master 13 Area 1 Maid 15 Area 1 Duress 16 Area 2 Master 17 Area 2 Maid 19 Area 2 Duress 20 Area 3 Master 21 Area 3 Maid 23 Area 3 Duress 24 Area 4 Master 25 Area 4 Maid No Reserved User 27 Area 4 Duress 28 Area 5 Master 29 Area 5 Maid 31 Area 5 Duress 32 Area 6 Master 33 Area 6 Maid 35 Area 6 Duress 36 Area 7 Master...

Page 59: ...our LED keypad can be used to arm and disarm its assigned area only You cannot disarm other areas from the LED keypad Bypassing You can use the LED keypad to bypass only those zones within the assigned area Obtaining other system information From the LED key pad you can get information about the zones within the as signed area only Canceling alarms You can only cancel alarms occurring within the a...

Page 60: ..._____Quick Bypassing _____Quick Exit _____Exit Termination _____Extended Exit Delay _____Keypad Lockout _____Alarm Lockout _____Silent Alarm Emergency Keys _____Medical _____Fire _____Police _____ Keyfob Arming _____ Keyswitch Arming Check if installed _____Maid Code _____Kidwatch Code _____Duress Code _____Automatic Timed Arming _____Automatic Disarming _____Home Arming _____Quick Home Arming ___...

Page 61: ...utomatic Disarming Time ___________________________ Device Connected to Relay 1 _________________________ _________________________________________________ Device Connected to Relay 2 _________________________ _________________________________________________ Device Connected to Relay 3 _________________________ _________________________________________________ Device Connected to Relay 4 ________...

Page 62: ...ms In new construction a smoke detector must be installed in each bedroom Smoke detectors should also be installed in living rooms closets utility and storage rooms basements and attached garages One detector should be placed on every floor For more information contact the National Fire Protection Associa tion at Batterymarch Park Quincy MA 02269 Ask about Standard 72 Chapter 2 BEDROOM SMOKE DETEC...

Page 63: ...lowing steps to develop your own emergency plan 1 Determine at least two means of escape from every room especially bedrooms Remember that normal exits such as doors may be blocked Plan for family members to meet outside at a specific location 2 Sketch your escape plans like those below Post copies of the escape plan in each room Keep escape routes free from obstruc tions 3 Keep all bedroom doors ...

Page 64: ...Notes Below is a space to sketch how the building is zoned and or divided into areas Be sure to note how the zones and or areas are numbered and labeled Sketch Technical Manuals Online http www tech man com ...

Page 65: ...g the building s perimeter and in side the building Home Arming an arming method that arms only those sensors along the pe rimeter of your building Instant Arming a method of arming that triggers an alarm the instant a sen sor detects an alarm condition Monitoring Station a service that monitors the status of your security sys tem through a telephone hook up Tamper describes a sensor or other syst...

Page 66: ...avail able due to U L or local requirements Contact your in stallation company for further information 2 These tests should be conducted on a weekly basis Con tact your installation company for your particular require ments Technical Manuals Online http www tech man com ...

Page 67: ...41 Exit delay 19 Exit termination 26 Extended exit delay 26 False alarms preventing 31 Glossary 59 Keyfob deleting lost 10 Keypad lockout 26 Keyswitch arming 26 LEDs understanding 5 Learning period 3 RPS session 45 Relay 1 days changing 37 Relay 2 days changing 38 Relay 3 days changing 39 Relay 4 days changing 39 Remote deleting lost 10 Remote Programming Session 45 Secondary Function Keys 4 Servi...

Page 68: ...yright 1998 C K Systems Inc 5 051 532 01 Rev B For service on this system contact Company ________________________________ Address ________________________________ ________________________________ Telephone ________________________________ ________________________________ Technical Manuals Online http www tech man com ...

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