9
3520
for both inbound or outbound traffic. Note that the installer will allow the exceptions
based on the application name within Windows firewall.
•
The Vertex default IP address is 192.168.1.90 and is set for DHCP. If your network IP
scheme is not similar and the Vertex did not obtain DHCP, the router may not recognize
the hardware. Try pinging 192.168.1.90 in an attempt to locate the unit on the network.
•
Reboot the Vertex. Perhaps the hardware did not obtain an IP from the DHCP server
(Router or Windows server DHCP). Run VCT again once the Power Light remains steady
on.
•
Check the devices listed that obtained DHCP by logging into your router or other DHCP
server. The connected device list should include V
ertex-nnnn
(where
nnnn
is a unique
numeric identifier for that particular unit).
3. When prompted, we strongly suggest running the
Vertex Setup Wizard
. This application is
designed to walk you through each step of the Vertex configuration.
Note: Advanced users can elect not to run the Vertex Setup Wizard and manually set up the
device using the main VCT tool
.
4. The Vertex Setup Wizard should be self-guiding. Help on setting up the Vertex manually using
the main VCT tool follows.
Vertex Configuration Key Parameters
Whether you use the step-by-step Vertex Setup Wizard, or configure manually, there are a three key
parameters that the Vertex needs to operate properly.
Key parameters in setting up a Vertex:
1. The Data Gateway MAC must be correct to assure that the time and date are correct on call
records. The Vertex contacts a National Time Server to set its internal time clock.
•
If the Vertex IP address is negotiated via DHCP by the Gateway Router, then the Data
Gateway MAC will be automatically obtained.
•
If no DHCP is negotiated or DHCP is negotiated from other than a Gateway Router, then
the Data Gateway MAC address will need to be specified.
2. The SIP Gateway MAC must be correct to capture Caller ID or any other call records. If VoIP
traffic passes through the same Gateway as the Data, then a separate SIP Gateway MAC is
not required. When the SIP Gateway MAC is set to 00-00-00-00-00-00, the Vertex uses the
Data Gateway MAC.
3. The data output format must match the requirements of the application accepting Caller ID
data. Use the "Known Formats" button in the
Data Output
tab for the intended application.