WARRANTY
Calefactio Solutions inc. warrants to the original purchaser ONLY that the
products subject to this sale, are free of material and workmanship defects,
and conform to the specifications published by Calefactio Solutions inc.
This warranty is only valid if the product is installed and used under normal
working conditions, and for the purpose for which it was in ten ded, given the
terms and conditions listed below. If the buyer does not provide protective
storage, does not install or maintain the equip ment according to manufacturer’s
instructions, this warranty will become NULL and VOID. ln the event that the
buyer discovers a material defect or notices malfunctioning from the products,
he/she must immediately notify the installer/distributor/store from which the
product was purchased, who will, in turn, notify Calefactio Solutions inc. of the
claim. Notifications for product malfunctions will not be received by Calefactio
Solutions inc. past the timeframe given for the warranty, which is determined,
based on the date the product was manufactured.
If requested by the manufacturer, prior to attempting any repairs, defective
products or parts thereof must be promptly returned to one of manufacturer’s
warehouses, or sent to an authorized service repre sentative, as indicated by
the manufacturer. The manufacturer accepts no responsibility for loss or
damage to the product(s) while in transit, nor will any warranty claim be
considered unless the returned goods are received in the exact condition they
were prior to shipping. Claims for damage due to shipping are the sole
responsibility of customer and must be resolved by the customer directly with
the shipping carrier. Repaired or replacement products will be shipped to
customer at FOB factory terms. The manufacturer warrants replacement parts
for ninety (90) days or for the remainder of the warranty of the product that
was repaired or replaced.
If a claim is deemed valid, the manufacturer’s sole obligation under warranty
shall be, at his own discretion, to repair or replace the defec tive product. NO
cash refunds will be given. Calefactio Solutions inc. reserves the right to correct
the malfunctioning of the product by using new or used replacement parts.
Such repairs will be performed at Calefactio Solutions inc.’s expense. Calefactio
Solutions inc. will NOT accept any claims from the customer for labor costs
associated with the removal or reinstallation of the product and/or part thereof.
No claims will be accepted for returned items which show obvious signs of
repairs, alterations, and/or other modifications (to the product or any of its
parts thereof) effected without first obtaining written authorization from
Calefactio Solutions inc. ln the event that Calefactio Solutions inc. is unable to
repair the product, Calefactio Solutions inc. will provide the buyer with a
replacement product. While replacing parts or replacing the product itself,
Calefactio Solutions inc. reserves the right to make changes in the design,
construction or materials if it is deemed necessary to replace defective products
with new models of the same equipment and/or upgrade the parts of any
product judged to be defective.
Under the terms of this warranty, in no event shall the manufacturer be held
responsible or liable for:
1. Consecutive, indirect or particular loss or damages. Such damages include,
but are not limited to, loss of profits, loss of capital, loss of revenue or
savings, loss resulting from the non-use of the product or of associated
equipment, downtime, cost of substitute equipment, facilities or services,
injuries, property damages or any claims of third parties (including the
customer). Some states/provinces do not allow limitations or exclusions
of indirect or consecutive damages; therefore this clause may not be
applicable in certain cases.
2. Damages, defects or malfunctioning caused by a failure to install and
main tain the product in accordance with the printed instructions that
were included with the product.
3. Malfunction or damages due to abnormal conditions of use, accidents,
mishandling, neglect or misuse of the product (i.e. using the product for
purposes other than for which it was intended).
4. Loss, damage and/or labor costs incurred as a result of the improper
installation or the installation of defective parts or inadequate repairs/
service by others, using unauthorized attachments or modifications.
5. Damage caused by (including but not limited to) sand or abrasive materials,
buildup of chemical products, mud, oily residues, acids, corrosion, mishan-
dling or improper installation.
6. Damage caused by natural disasters such as fire, wind, earthquakes,
and lightning.
7. Parts, components or products not manufactured by Calefactio Solutions
inc. but used in conjunction with the products that are subject of this sale.
8. Any abuse or misuse by the customer.
All repairs and/or services performed by manufacturer for reasons other than
those covered under this warranty will be charged according to the
manufacturer’s current equipment, parts and service fees.
Returned products or parts will NOT be accepted if returned to manufacturer
without obtaining approval prior to shipment.
The present warranty is the sole warranty of the manufacturer. Any other
warranties express or implied in law or in fact, including but not limited to,
warranties of merchantability or fitness for particular purpose, are hereby
specifically disclaimed.
Some states/provinces do not allow limitations on the duration of implied
warranties; therefore, this clause may not be applicable to you.
This warranty extends ONLY to the original purchaser and therefore is
not transferable.
Unless a modified written agreement is signed by both parties participating in
this transaction, the present agreement is deemed to be the complete and
exclusive agreement between the parties, super seding any and all prior
agreements, written or oral, and all other com mu nications between the parties
relating to the subject matter of this agreement. No employee of Calefactio
Solutions inc., no agent, or distributor is authorized to create any warranty in
addition to this warranty or modify, in any way, shape or form, the terms of this
warranty, obligating the manufacturer to terms other than those specifically
defined within this warranty. This warranty gives you specific legal rights.
However, other rights can equally be applicable in your case, and these rights
may differ from one state or province to another.
HANDLING PROCEDURES REGARDING WARRANTY.
1. Contact the distributor/store from which you originally purchased the item.
2. A warranty claim form must be completed in its entirety and signed by
the store/distributor. Said document will be sent to our Blainville facilities
along with a copy of your original purchase receipt. At this time you will
be issued a Return Authorization number (RGA) which records your
warranty claim.
3. Any tanks claimed defective must be returned to the factory for inspection.
4. The manufacturer is not responsible for tanks lost in transit.
FLOW-THROUGH POTABLE WATER THERMAL EXPANSION TANK
MODEL
DURATION (from date of purchase, or 6 months after fabrication date)
FTTE
FIVE (5) YEARS LIMITED WARRANTY
EN
5
