16 — 4805-C3_01 A
eQuinox
User Troubleshooting Table
Do Not Ignore Alarms
Symptom
Possible Cause
Your Action
eQuinox does not power
on when ON/OFF button is
pressed
No battery installed
Install battery or plug into external power
Battery is discharged or no
external power is present
Plug into external power
AC Power Supply or 12v
DC cable is not plugged in
correctly
Check connections at outlet, Power Supply box, and at the eQuinox to ensure secure
connections.
Insufficient power from the
outlet
Ensure there is adequate power from the outlet. (Outlet may be controlled by a wall
switch or the circuit breaker may have engaged.)
Other
Contact your dealer/provider
No Oxygen
Filter blocked
Clean Air Inlet Filter
Humidifier
Check humidifier attachment and tubing
eQuinox not ON
Power the SeQual eQuinox ON
Tubing or cannula is kinked or
not properly connected
Check tubing, cannula, and connections
Other
Contact your dealer/provider
Low Oxygen
Concentration
Restriction in tubing or
humidifier
Repair or replace tubing or humidifier. Position your eQuinox to ensure adequate air
flow.
Filter restricted
Clean or replace Air Inlet Filter. Position your eQuinox to ensure adequate air flow.
Exceeding maximum breath
rate in Pulse Dose mode. See
Pulse Dose mode Breath Rate
Chart
Switch to Continuous Flow mode until respiratory rate reaches an acceptable rate.
Other
Contact your dealer/provider
Low Oxygen Flow
Restriction in humidifier or
tubing
Repair or replace humidifier or tubing
Filter Blocked
Clean or replace Air Inlet Filter.
Other
Contact your dealer/provider
No Oxygen Delivered in Pulse
Flow Mode
Tubing/cannula longer than 7
feet (2.1m)
Attach 7 foot (2.1m) tubing/cannula
Humidifier attached
No inspiration detected
Contact your dealer/provider
Unit in Continuous Flow mode Switch to Pulse Dose mode
Nasal cannula not in the nose,
or mouth breathing
Place nasal cannula in nostrils and breathe through nose
Power Cartridge Status Gauge
never indicates fully charged
Power Cartridge (battery) is
aging
Contact your dealer/provider to replace Power cartridge (battery)
WARNING: THE MANUFACTURER RECOMMENDS AN ALTERNATE SOURCE OF SUPPLEMENTAL OXYGEN IN THE EVENT OF A POWER OUT-
AGE, ALARM CONDITION, OR MECHANICAL FAILURE. CONSULT YOUR PHYSICIAN OR EQUIPMENT PROVIDER FOR THE TYPE OF RESERVE
SYSTEM REQUIRED.
Remove humidifier
