SmartSwitch 9A100 User Guide C-1
APPENDIX C TECHNICAL SUPPORT
This appendix tells you what to do if you need technical support for your SmartSwitch 9A100 switch.
Cabletron offers several support and service programs that provide high-quality support to our customers. For technical
support, first contact your place of purchase. If you need additional assistance, contact Cabletron Systems, Inc. There
are several easy ways to reach Cabletron Customer Support and Service.
C.1
TELEPHONE ASSISTANCE
Our Technical Support Center is available Monday through Friday, 8am to 8pm Eastern Time, by calling
603-332-9400.
C.2
FAX SERVICE
You can fax support questions to us any time at 603-337-3075.
C.3
ELECTRONIC SERVICES
You can contact Cabletron's Bulletin Board Service by dialing 603-335-3358.
Our internet account can be reached at [email protected].
You can also check our home pages on the World Wide Web.
•
http://www.Cabletron.com
•
http://www.ctron.com
C.4
PLACING A SUPPORT CALL
To expedite your inquiry, please provide the following information:
•
Your Name
•
Your Company Name
•
Address
•
Email Address
•
Phone Number
•
FAX Number
Summary of Contents for SmartSwitch 9A100
Page 12: ...xii SmartSwitch 9A100 User Guide TABLE OF CONTENTS...
Page 14: ...xiv SmartSwitch 9A100 User Guide List of Figures...
Page 16: ...xvi SmartSwitch 9A100 User Guide List of Tables...
Page 18: ...1 2 SmartSwitch 9A100 User Guide Introduction...
Page 34: ...2 16 SmartSwitch 9A100 User Guide SmartSwitch ATM Administrator Switch Installation and Setup...
Page 42: ...3 8 SmartSwitch 9A100 User Guide F amV m h d F 2 6 3 F 1 m 2...
Page 80: ...5 6 SmartSwitch 9A100 User Guide Troubleshooting Congestion Troubleshooting...
Page 86: ...A 6 SmartSwitch 9A100 User Guide Technical Specifications Specifications...
