
Preface
xxiv
DIGITAL GIGAswitch/Router User Reference Manual
Getting Help
To expedite your inquiry when you contact your DIGITAL representative, please provide
the following information:
•
Your Name
•
Your Company Name
•
Address
•
Email Address
•
Phone Number
•
FAX Number
•
Detailed description of the issue (including history, what you’ve tried, and conditions
under which you see this occur)
•
Hardware module number, software version, and switch configuration (that is, what
part types are in what slots)