Chapter 4: Troubleshooting
4-4
ESX-1320/ESX-1380 Installation Guide
4.2
TROUBLESHOOTING CHECKLIST
If your ESX is not operating properly, refer to Table 4-2 for a checklist of
some of the problems that can occur with the ESX, the possible causes for
the problem, and suggestions for resolving the problem.
Table 4-2
Troubleshooting Checklist
Problem
Possible Cause
Recommended Action
All LEDs are OFF.
Loss of Power to the ESX.
ESX not properly
installed.
Check the proper connection
of the power cable and its
access to a live outlet.
No Local
Management
Password screen.
Terminal setup is not
correct.
Improper console cable/
UPS cable pinouts.
Refer to ESX Local
Management Guide for
proper setup procedures.
Refer to ESX Local
Management Guide for
proper console port pinouts.
Cannot contact the
ESX from in-band
management.
Improper Community
Name Table.
ESX does not have an IP
address.
Port is disabled.
No link to device.
Refer to ESX Local
Management Guide for
Community Name Table setup.
Refer to ESX Local
Management Guide for IP
address assignment
procedure.
Enable port.
Check link to device.