Chapter 1:
Introduction
1-6
ESX-1320/ESX-1380 Installation Guide
Before calling Cabletron Systems Technical Support, have the following
information ready:
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem
(e.g., changing mode switches, rebooting the unit, etc.)
•
A description of your network environment (layout, cable type, etc.)
•
Network load and frame size at the time of trouble (if known)
•
The serial and revision numbers of all Cabletron Systems products in
the network
•
The device history (i.e., have you returned the device before, is this a
recurring problem, etc.)
•
Any previous Return Material Authorization (RMA) numbers
FTP
ctron.com (134.141.197.25)
Login
anonymous
Password
your email address
BBS
(603) 335-3358
Modem setting
8N1: 8 data bits, 1 stop bit, No parity
For additional information about Cabletron Systems products, visit our
World Wide Web site: http://www.cabletron.com/
