SUMMARY OF NEW FUNCTIONS & SYSTEM ENHANCEMENTS
The enhancements / programming functions listed below are
available from 1 July 2010 if the following firmware versions
are installed: Quantec Controller version 10A5; Display
version 3.2; Display Interface QT615 version 3.5; Call Point
version 1A06; Radio Receiver version 4.0; Surveyor version
V1M03; PCTOOLS version 4.2.
User ID
Allows a patient's infrared neck pendant or a worker’s infrared
staff attack transmitter to be given a unique User/Caller ID and
custom name. This information can be programmed to show
on relevant Quantec Displays, or to only show in Quantec's
Surveyor Data Management Software. This information is also
held in the Quantec Controller’s on-board datalogger.
Knowing which patient is calling (in addition to which room
they called from) can assist carers in deciding how to respond
to a call. Likewise, being able to determine which worker has
been attacked can help flag training issues. For example, if
there are multiple incidents involving one member of staff it
may indicate a problem.
Initial programming of User/Caller ID data requires a QT423
Configurator and its PC software tools. Should a resident, or
worker move on, authorised users can easily change a pendant
or transmitter’s User/Caller ID at the Quantec Controller.
Attack Tracking
Allows Quantec to ‘track’ the course of an Attack generated
via an infrared staff attack transmitter.
It is not uncommon for attack situations to spill over into
neighbouring rooms, or for assailants to chase a potential
victim through a building. In such circumstances, Quantec will
analyse the User/Caller ID of the worker’s staff attack
transmitter and only display the last infrared or radio receiver
it activated (i.e. the current location of the attack).
A full record of the attack, showing all activated receivers and
the order in which they were triggered, is logged in the
Surveyor Data Management Software, data which can be
used as evidence should criminal proceedings arise.
Staff Attendance Pendants
Allows nursing or security staff entering rooms to log their
‘Attendance’ via an infrared call point or ceiling receiver.
Attendance calls, and the User/Caller ID of the pendants
which make them, are logged in Quantec’s Surveyor Data
Management Software, allowing management to monitor
which staff are performing their duties. This information is
also held in the Quantec Controller’s on-board datalogger.
Each pendant has a typical transmitting range of 10 metre
line-of-sight (infrared) and 60 metre (radio) and is powered
by a replaceable battery providing up to 12 months
operation. Should a battery be nearing the end of its life, the
Pendant’s User/Caller ID is flagged in the Surveyor software
and at the Quantec Controller’s datalogger with a low battery
warning.
Patient Neck Pendants
Allows patients to remotely trigger Standard calls via infrared
call points, ceiling receivers and radio receivers. Ideal for use
in individual bedrooms, or communal areas such as lounges
(where they eliminate the need for long and potentially
hazardous tail call leads). Each pendant can be programmed
with a unique User/Caller ID so staff can see which patients
are calling. Battery requirements and transmitting ranges are
as per our new Staff Attendance Pendants (described above).
Ensuite Call Level
Allows slave devices such as ceiling pulls in bathrooms, or WCs
to generate a distinct ‘Ensuite’ call level. Calls from bathroom
areas are typically considered a higher priority than standard
calls and are therefore indicated on the system at the same
level as ‘help required’ calls. For the Ensuite function to work
correctly, ensuite devices must be connected to an
appropriately programmed new-style Quantec call point.
Call Points with Additional Slave Inputs
Quantec’s call points (all variants) include an additional slave
input and be programmable to operate in a multitude of
different ways using a QT423 Configurator and its PC
software tools. For example, it is possible to configure a call
point’s CALL button to make an Emergency call on its initial
activation, a slave ceiling pull to make an Ensuite call, a slave
panic button to make an Attack call and a tail call lead to
make a Help Required call (or any other combination). Reset
buttons can also be programmed so they bypass the Presence
call level.
Custom-Site Name Facility
Allows a custom site name of (up to 16 characters) to be
assigned to all Quantec Displays. This new engineer-
programmable function allows end users to add a personal
touch to their call systems and is particularly impressive in
hotel, leisure and healthcare applications.
More Advanced Paging
Allows any call on the Quantec system to be routed to
handheld alphanumeric pagers in a much more sophisticated
way than was previously possible. For example, messages can
now be sent to different pagers, dependent on the level of
call, the area the call came from and whether the call is made
during the day or at night to accommodate lower staffing
levels. A re-paging function is also available to ensure calls do
not remain unanswered for extended periods of time.
DECT Capability
Allows call messages to be directed to many third-party DECT
telephone systems. Output options are as per Quantec’s
advanced paging functions (described above). Please contact
C-TEC’s technical department for more detailed DECT system
compatibility information.
Improved Surveyor Software
Surveyor is a powerful call system data management software
package. It now allows the additional logging of User/Caller
ID data, Attendance call data and transmitters / pendants with
low batteries.
Surveyor allows building managers to take tighter control of
their care facilities by outputting reports on busiest shifts, call
response times and more - data that can potentially save a
business thousands of pounds.
QT601-2 Quantec Controller
Installation & Programming Manual • Approved Document No. DNU6012001 Rev 5 • Page 4 of 42
