C-more micro EA-MG6-BZ2, Hardware User Manual

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Appendix B: C-more Micro-Graphic Panel Runtime Errors
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EA1-MG6-USER-M Hardware User Manual, 1st Ed. Rev C, 09/10
Introduction
The runtime errors detected by the C-more ® Micro-Graphic panel will display in a popup
window in the center of the panel display. The most common cause for runtime errors is a
bad serial connection during a project transfer or firmware update. To resolve the problem,
try the following steps in the order shown:
1. Check that all connections are secure and cables are in good condition.
2. Cycle power to the panel.
3. Reset factory default system settings.
4. Transfer the project again.
Panel Errors
If more than one panel error occurs, each error message will display sequentially for three
seconds with a two second delay between each message.
When only one panel error is active, that message will display continuously until it is no longer
active.
Micro-Graphic Panel Errors
Error Code Error Message Possible Solutions
R001 PC software tool Timeout
Check cables and connections.
Cycle power at the panel.
See Chapter 8 for Electrical Noise Problems.
Check the area for sources of noise: electrical motors, transformers, etc.
Check for proper grounding
Resend the project.
R002
CRC Error occurred during
project transfer from PC.
R003
Project Check Sum Error.
Resend Project file to Panel.
Cycle power.
Resend the project.
R004
Protocol Module Check Sum
Error. Resend Project File to
Panel
R005
Panel Check Sum Error. Panel
Info (Not Project) will be
initialized.
From the Setup Menu screen, reset panel options.
R006
SW Ver. Mismatch. Use
software Ver.xx.xx.
Update to current version programming software and panel firmware.
R100
Option module detected
without external power
EA-MG-SP1 or EA-MG-P1 optional power adapter module is installed
on a C-more 3” Micro-Graphic panel without a 12-24 VDC power
source. Provide 12-24 VDC power to the optional module.
R101 Unsupported module detected
EA-MG-SP1 or EA-MG-P1 optional power adapter module for a C-more
3” Micro-Graphic panel is installed on a C-more 6” Micro-Graphic panel.
Remove the EA-MG-SP1 or EA-MG-P1.