Qomo qit30 Troubleshooting Manual Download | Manualshive

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QOMO PRODUCTS

TROUBLE SHOOTING QUICK GUIDE

www.Qomo-Europe.eu

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Summary of Contents for qit30

Page 1: ...QOMO PRODUCTS TROUBLE SHOOTING QUICK GUIDE www Qomo Europe eu...

Page 2: ...3 4 Skipping 4 5 Macro keys 4 QIT300 QIT500 Interactive Writing Panels 5 1 No Image 5 2 Mouse cursor not responding on panel 5 QOMO Interactive Whiteboards 6 1 Connectivity Driver Issues 6 2 Power Is...

Page 3: ...ait for the blue light to stop blinking and then place the pen near the tablet to operate If the tablet still does not work after these steps you more than likely have a driver issue with the tablet P...

Page 4: ...ps or if excess pressure is required while writing then this could be a pen battery problem Try a new battery If the skipping is occurring in a vertical region on the tablet then this usually signals...

Page 5: ...sure that there is a battery and the pen is turned on by pushing in the button at the top of the pen If it still does not function try with a new battery c If there is still no connectivity please che...

Page 6: ...cates that the driver is installed c Make sure that the USB cable from the board is plugged into the computer and the whiteboard and the indicator light on the bottom right of the board is on and stea...

Page 7: ...ninstall drivers go to your start menu click on the control panel click on Programs and Features for Windows Vista and Add or Remove Programs for Windows XP select the whiteboard driver that you wish...

Page 8: ...have a projector make sure that it is on not on sleep mode and that it is connected to your computer If you continue to have problems contact technical support at support qomo com Note Whiteboards do...

Page 9: ...y adjust the image to fit within the frame of the board There are indicators on the board that guide where the image shall project If your board has hot keys then ensure that the projector image is be...

Page 10: ...3 149 and click on Flow Works b This is the next window that should pop up Please click on the driver that pertains to your product For example if you own an electromagnetic board or are using Flow W...

Page 11: ...11 c After clicking this link a window will pop up prompting you to either open save or cancel Please click on open d Another pop up should appear on your computer Please click next www Qomo Europe eu...

Page 12: ...used by the user in the user name field or by anyone who will be using the computer When you are finished with this select the Next button in the bottom right of the window f The next window will ask...

Page 13: ...er window will show asking if you are ready to start copying the files to your computer If you would like to change anything that we have done you can go Back To proceed click the Next button www Qomo...

Page 14: ...he frame of the board There are indicators on the board that guide where the image shall project If your board has hot keys then ensure that the projector image is between the markings on the bottom r...

Page 15: ...oftware The software is included in the CD that comes with the document camera or you can download it from ftp qomo08 pointto us DocumentCameras Install the software according to the model number of y...

Page 16: ...ent camera without installing Video Capture however you will need to install it if you want to save images and record video a In order for the video plug play to work please plug in the USB cable prov...

Page 17: ...ed the software click the Video Cap icon on your desktop The window below will appear If a live feed from your document camera is not displayed immediately click the Device tab and choose the USB devi...

Page 18: ...e If you connect your USB first the system should detect the appropriate model and launch the software b If there is still no connectivity remove the receiver dongle from the USB port and insert it ba...

Page 19: ...separate box than the question and that the two boxes are not overlapping After saving your new formatted PowerPoint save it under a new name and open it using QClick again c Ensure that if the slide...

Page 20: ...20 e If the problem continues please go to our website and make sure you have the latest QClick software for your operating system www Qomo Europe eu...

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