CC WiFi 3 Page 20
If you have enabled MAC filtering on your router then the radio will not
be allowed to connect until the MAC address is allowed. There may be
some incompatibility with the radio and your routers encryption
method that it is currently using. If all else fails, try changing your
routers encryption to “WPA2 PSK AES only”. Unplug your radio for 10
seconds and try again.
Error #2:
There has been a glitch with the WiFi chip inside your radio.
Unplug your radio for 10 seconds and try again. Contact C. Crane
customer support for further assistance.
Error #3:
After scanning for nearby WiFi networks, no networks are
found.
- Sometimes your wireless network will not show on the first scan. Try
scanning for networks again on your radio. You must have access to
nearby WiFi to operate the radio (except in Bluetooth mode).
- You may be out of range from your WiFi router. As a test, move
closer to the WiFi router that you are attempting to connect to.
- Check your WiFi router, it must be powered on and ready. Be sure
that the “power and “wireless” LED lights are on. If they are not on,
you may need to call the manufacturer of the router for more
assistance.
- Try unplugging the power to your router and then wait 2 minutes
before trying to connect with the radio again.
- Your WiFi router may not be broadcasting on the 2.4 GHz band
therefor it is not showing up in the list. Most new routers have dual
band. Please make sure that the 2.4 GHz band is enabled.
- There is a setting on your WiFi router called “Enable SSID
Broadcast”. This is usually enabled by default on most routers. This
must be enabled. You may need to call the manufacturer of the
router for more assistance.
- Unplug your radio for 10 seconds and try again.
Error #4:
The radio has connected to the WiFi signal but cannot access
the Internet.
- You may be connecting to a public network (like a hotel or RV park)
that requires web browser authentication per device. Since the radio
does not have a web browser you may need to speak with the hotel
technical staff about allowing the radio to connect.
- Make sure the WiFi network that you are connected to has working
internet. Try connecting to the same WiFi network with another
device such as a smartphone or tablet and browse the internet as a
Error Messages Explained
Summary of Contents for CCWiFi3
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