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objects that might interfere GPS satellite strength).
•
Go to the Settings page menu and set WAAS to “Off”.
•
Go to the Settings page menu and set Stabilizer to “On”.
•
Remap GPS points using the Neo and confirm accuracy.
•
Report any GPS or scorecard errors found to iGolf.com.
Problem:
The distances on the Neo are in yards, not meters.
•
Go to the Settings page menu and set YARD OR METER to “Meters”.
Problem:
The distance displayed on the Neo is fluctuating.
•
Go to the Settings page menu and set STABILIZER to “On”.
•
Move to a clear, unobstructed view of the sky (i.e. no trees, buildings or
objects that might interfere GPS satellite strength).
•
Go to the Settings page menu and set WAAS to “Off”.
Problem:
Sync software does not state “Connected”.
•
Confirm the USB cable is connected to computer.
•
Confirm the USB cable is connected to the Neo.
•
Confirm the Neo Sync software was installed correctly. Remove and
reinstall the USB driver and Sync application if necessary.
•
Confirm the correct COM port is selected (check “Settings” in Sync app).
Problem:
Golf course files cannot be sent to the Neo.
•
Confirm USB cable is connected to the Neo.
•
Confirm sync software was installed correctly. Remove and reinstall the
USB driver and Sync application if necessary.
Troubleshooting Problems
