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Bull NovaScale R440 E1 User Manual Download Page 8

User Guide 

7 

www.bull.com

Problem Solving  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  210

Static Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  210
Resetting the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  211
Troubleshooting Guide  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  212

System Viewers ...........................................................................................................  212

Problems at initial System Start-up  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  213
Problems After the System Has Been Running Correctly  . . . . . . . . . . . . . . . . . . . . . . . . . . .  214
Problems Running New Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  215
Problems and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  216
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  217

Error Messages on the Virtual LCD ............................................................................  217
Problems with the Server.............................................................................................  220
RAID System and RAID Controller............................................................................  225
Problems with Windows..............................................................................................  226
Problems with ExpressBuilder.....................................................................................  230
Problems with Express Setup ......................................................................................  230
Problems with Windows Autorun Menu .....................................................................  231

Collecting Dr. Watson Diagnostic Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  233
Memory Dump   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  234

Preparing for Memory Dumping .................................................................................  234
Saving the Dump File ..................................................................................................  234

Recovery for Windows Server 2003 x64 Editions and Windows Server 2003  . . . . . . . . . . .  235

Maintenance Tools.......................................................................................................  235
Maintenance Tools with Remote Console ...................................................................  238

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  240

Error Messages ............................................................................................................  240
POST Error Messages..................................................................................................  241

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  245
Status Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  246

POWER Lamp .............................................................................................................  246
Status Lamp .................................................................................................................  247
Disk Access Lamp .......................................................................................................  248
ACT Lamp ...................................................................................................................  248
UID Lamp (UID) .........................................................................................................  248
Disk Access Lamp .......................................................................................................  248
Hard Disk Lamp...........................................................................................................  249
LAN Connector Lamps................................................................................................  251
AC Power LED (Redundant Power Supply Only) ......................................................  251

Appendix 1: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  253

Appendix 2: Interrupt Requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  255

Appendix 3: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  256

Making Backup Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  256
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  256

Cleaning the External Surfaces of the Server  .............................................................  257
Cleaning the Interior of the Server ..............................................................................  257
Cleaning the Keyboard ................................................................................................  258
Cleaning the Mouse .....................................................................................................  259
Cleaning an Optical Drive and Optical Disc ...............................................................  259

Summary of Contents for NovaScale R440 E1

Page 1: ...NovaScale R440 E1 User s Guide NOVASCALE REFERENCE 86 A1 83EV 00...

Page 2: ......

Page 3: ...NOVASCALE NovaScale R440 E1 User s Guide Hardware January 2008 BULL CEDOC 357 AVENUE PATTON B P 20845 49008 ANGERS CEDEX 01 FRANCE REFERENCE 86 A1 83EV 00...

Page 4: ...product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by Bull Trademarks NEC ESMPRO NEC DianaScope NEC MWA and E...

Page 5: ...ndling 18 System Overview 19 Server Chassis 20 External View 20 Front View with Front Bezel Closed 21 Front View with Front Bezel Removed 22 Rear View 24 Internal View 3 5 inch Disk with Non redundant...

Page 6: ...ew 65 Main Menu 66 Advanced Menu 69 Security Menu 73 Server Menu 75 Boot Menu 81 Exit Menu 82 RAID Configuration 83 RAID 83 Configuration by Onboard RAID Controller 3 5 inch Disk Model 89 Installing t...

Page 7: ...166 Notes on replacing Hard Disk Drives in a RAID Configuration 169 Installing and Replacing a Power Supply Unit Redundant Power Supply Models 170 Installing a Power Supply Unit 170 Replacing a Faili...

Page 8: ...emory Dump 234 Preparing for Memory Dumping 234 Saving the Dump File 234 Recovery for Windows Server 2003 x64 Editions and Windows Server 2003 235 Maintenance Tools 235 Maintenance Tools with Remote C...

Page 9: ...blems Settings 289 Memory Dump Debug Information 289 Windows Dr Watson 291 Network Monitor 292 Installing Maintenance Utilities 293 Updating the System Applying Service Pack 294 Making Backup Copies o...

Page 10: ...bout the System Partition Size 319 Installing Microsoft Windows Server 2003 x64 Editions 320 Creating the Windows 2003 x64 EditionsOEM Disk for ExpressBuilder 320 Windows Server 2003 x64 Editions Clea...

Page 11: ...User Guide 10 www bull com Using Universal RAID Utility via Network 357 Easy Configuration 357 Creating Logical Drive of RAID 6 357 Appendix 8 Equipment Log 358 Hardware 359 Software 361...

Page 12: ...or loss of life Caution Cautions indicate situations that can damage the system hard ware or software Notes give important information about the material being described Names of keyboard keys are pri...

Page 13: ...ion of the European Community Compliance with these directives implies conformity to the following European Standards EN55022 Radio Frequency Interference EN55024 1998 A1 2001 Immunity characteristics...

Page 14: ...harmful interference in which case the user will be required to correct the interference at his own expense Modifications to the Product CE and FCC Marking We cannot be held responsible for modificat...

Page 15: ...not exceed 9 feet 2 7 meters Outside the U S A and Canada the plug must be rated for 250 VAC 10 amp minimum and must display an international agency approval marking The cord must be suitable for use...

Page 16: ...an be easily damaged by static electricity To reduce risk of damage store them in protective packaging whenever they are not installed in your system Before you install or remove memory modules video...

Page 17: ...out the ExpressBuilder DVD Chapter 2 helps you installing the server in a rack assembly and in an appropriate place making connections and starting using your server Chapter 3 shows you how to configu...

Page 18: ...several other documents are included with your system either as electronic files on the ExpressBuilder DVD or as paper copy shipped with your server We recommend you read these additional documents as...

Page 19: ...e server warm or cool to room temperature before using it Keep the server away from magnetic forces Keep the server dry Do not wash the system with a wet cloth or pour fluid into it Protect the server...

Page 20: ...e and print services e mail web access web site server etc The Bull NovaScale R440 E1 server is housed and available as a rack mount system Your server conveniently installs into a standard EIA 19 inc...

Page 21: ...User Guide 20 www bull com Server Chassis External View Figure 2 External View 1 Drive cover 2 Release button 3 Logic cover 1 2 3...

Page 22: ...ess lamp green amber This lamp is green during access to the internal hard disks The lamp turns amber when even one of the internal hard disks fails 5 ACT lamp green This lamp lights while the server...

Page 23: ...on off the power Pressing the switch once turns on the power The power lamp lights Pressing it again to turn off the power Pressing the switch for more than 4 seconds forcibly turns off the power 7 U...

Page 24: ...disk lamp green amber Each hard disk lamp is green during access to the hard disk The lamp turns amber when the hard disk fails The lamp flashes switching back and forth between green and amber during...

Page 25: ...ww bull com Rear View Non redundant power supply model Redundant power supply model Figure 6 Rear View 1 2 3 5 6 9 17 2 7 9 17 1 7 16 15 14 13 12 11 10 9 8 7 1 2 3 4 5 9 17 2 7 9 17 1 7 16 15 14 13 12...

Page 26: ...SE TX 10BASE T interface port used to manage the server via LAN 9 Speed lamp amber This lamp indicates the transmission speed of the LAN 10 Mouse keyboard connectors Connect the mouse and keyboard to...

Page 27: ...are going to maintain The UID LED A goes on when the UID Unit ID switch B on the front panel is pressed It goes off when the switch is pressed again Maintenance from the rear of the rack has to be car...

Page 28: ...Model Figure 7 Internal View 1 Front panel board 2 Hard disk drive bays 3 Backplane 4 Motherboard 5 Power supply 6 Riser card module assembly 7 Chassis intrusion switch 8 DIMMs 9 Processor mounted un...

Page 29: ...odel Figure 8 Internal View 1 Front panel board 2 Hard disk drive bays 3 Backplane 4 Motherboard 5 Power supply 6 Riser card module assembly 7 Chassis intrusion switch 8 DIMMs 9 Processor mounted unde...

Page 30: ...nel board 2 Hard disk drive bays 3 Backplane 4 Middle plane 5 Motherboard 6 Power supply 7 RAID board 8 RAID controller is factory installed in slot 1B 9 Top cover sensor 10 DIMMs 11 Processor mounted...

Page 31: ...ssword Clear jumper switch 8 CMOS Clear jumper switch 9 Connector for SATA2 backup device 10 Lithium battery 11 PCI Riser Card Connector slot for full height board 12 PCI Riser Card Connector slot for...

Page 32: ...ring the ExpressScope maintains the nonvolatile Sensor Data Records SDRs from which sensor information can be retrieved The ExpressScope provides an ISA host interface to SCR sensor information so tha...

Page 33: ...On Feature Wake On LAN The remote power on function turns on the server through a network It sends a special packet from the management computer to a remote server to turn it on if the server is off p...

Page 34: ...ures Off line Maintenance Utility Memory dump feature using the DUMP switch High reliability Memory monitoring feature error correction error detection CPU memory degradation feature logical isolation...

Page 35: ...User Guide 34 www bull com Easy Setup ExpressBuilder system setup utility Parameter File Creator SETUP BIOS setup utility...

Page 36: ...are Locks via the BIOS Setup Utility The BIOS Setup Utility provides security features to prevent unauthorized or accidental access to the system Once the security measures are enabled you can access...

Page 37: ...er the supervisor password to exit secure mode If both passwords are set you May enter the user password to enter BIOS Setup However you will not be able to change many of the options Must enter the s...

Page 38: ...ows based applications are installed via the Windows Autorun menu Read the on line documentation Windows systems only Note Some of the above features can be performed remotely using a cross cable COM...

Page 39: ...ove files folders to a CD R Match the root folder when you burn a CD R 6 Delete the files folders that you copied during step 3 7 Insert the CD R in the client computer on which you want to install th...

Page 40: ...www bull com Setting Up the Server Overview This chapter describes how to select a site unpack the server install the server into a standard EIA 19 inch rack cabinet make cable connections power on o...

Page 41: ...Warning Be sure the power service connection is through a properly grounded outlet Clean dust free and well ventilated Every side ventilating openings kept free of obstructions Away from sources of h...

Page 42: ...prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packing materia...

Page 43: ...he server is intended for installation in a Restricted Access Location mounted above a non combustible material Static Precautions An electrostatic discharge ESD can damage disk drives option boards a...

Page 44: ...he rack Preparing before Installation The left and right slide rails are fixed with tapes at the front and side faces to prevent from falling off during transportation Peel off the tape before you ins...

Page 45: ...sound Pull the release levers on the left and right sides of the server toward direction indicated by an arrow white in the figure and remove them from the server while unlocking it Figure 14 Removing...

Page 46: ...in the levers or rails Installing the rail assemblies 1 Insert the square projection of the rail assembly into the angle hole on the 19 inch rack until it is locks into place The figure below shows t...

Page 47: ...deficiency 2 Make sure that the rail assembly is surely locked to the rack Installing the Server 1 Pull out the sliding rails of the right and left rail assemblies until they lock Figure 18 Pulling O...

Page 48: ...erver into the rack Figure 19 Pushing the Server into the Rack A Rail assembly B Inner rail at server side 4 When the server is locked on its way into the rack press the release levers blue on the rig...

Page 49: ...server out of the rack and pushing it in several times Notes To install the server in the location adjacent to the other device pay attention to interference If the installing server disturbs the oth...

Page 50: ...Unlock the front bezel with the security key Figure 22 Unlocking the Front Bezel A Security Key Hole 3 This step is required only when the optional cable arm is mounted Remove the cable arm from the...

Page 51: ...server when it is pulled out from the rack Personal injuries may occur if the server falls 6 Firmly hold the server and take it out from the rack Caution Pull out the server slowly holding the bottom...

Page 52: ...g a telephone line connector into a LAN RJ 45 port may result in personal injury and equipment damage To connect a third party peripheral device or interface cable to the server consult with your sale...

Page 53: ...of a management PC can be connected to only serial port 2 BIOS setup required D USB device E Hub multiport repeater F Device with the serial interface G Device with the SCSI interface H Connect the p...

Page 54: ...User Guide 53 www bull com K Keyboard L Mouse 1 100BASE T 1000BASE TX 10BASE T 2 100BASE T 1000BASE TX 10BASE T...

Page 55: ...ia The power cord must be rated for the available AC voltage and have a current rating that is at least 125 of the current rating of the system The power cord connector that plugs into the wall outlet...

Page 56: ...ing off the server or ejecting the floppy disk while the access lamp is lit may damage data being stored on the floppy disk After turning off the server wait at least 30 seconds before turning it on a...

Page 57: ...Insert the attached security key into the key slot and turn the key to the front bezel side pressing it lightly The front bezel is unlocked A Unlocked B Locked Figure 27 Unlocking the Front Bezel 2 Ho...

Page 58: ...el 1 Latch the tab at the left side of the front bezel on the server frame 1 then pull the right end of the front bezel toward the server 2 A Tab B Frame Figure 29 Installing the Front Bezel 2 Lock th...

Page 59: ...le Power Supply make sure that the power control device is powered 3 Remove the front bezel See Removing the Front Bezel on page 56 4 Press the POWER switch on the front of the server chassis The POWE...

Page 60: ...server management logic If you have problems powering on your server see Problem Solving on page 210 After you have powered on your server insert the ExpressBuilder DVD into the optical device drive...

Page 61: ...need to change the settings to meet the requirements for the server As long as the above message is not displayed with an error message you don t have to launch the utility Ignore the message POST wi...

Page 62: ...sword before installing an OS 7 The OS starts when POST completes Powering Off Your Server When the server power is on to turn the server off press the power on off switch on the front panel To power...

Page 63: ...ull com To perform a forced power shutdown press in on the POWER on off switch located on the front panel of the server for at least 4 seconds To power on after a forced shutdown wait 30 seconds and t...

Page 64: ...eld Use the Exit menu s Save Values selection to save the current values on all the menus To display a submenu position the cursor on a selection that has a submenu and press ENTER An arrow precedes s...

Page 65: ...Setup Utility and provide a place for you to record any changes you make to these settings Recommended values are bold in the following tables F9 Load default configuration values for this menu F10 S...

Page 66: ...AID Setup Utility configures the RAID system and the logical drives connected to the onboard RAID controller If your system has been factory configured the BIOS SETUP or the RAID Setup Utility do not...

Page 67: ...ubmenus Feature Choices or Display Only Description Your Setting Type Auto None User CD ROM Select Auto if a device is attached to the IDE or serial ATA channel It is strongly recommended to keep the...

Page 68: ...ected by the BIOS Processor 1 CPUID Display only Displays the processor CPU ID detected by the BIOS if present Disabled indicates that the CPU is defective Processor 1 L2 Cache Display only Displays t...

Page 69: ...User Guide 68 www bull com Note The BIOS may display more options that presented here...

Page 70: ...ory or processor error Table 7 Memory Configuration Submenu Feature Choices or Display Only Description Your Setting System Memory Display only e g 640 KB Extended Memory Display only e g 784896 KB DI...

Page 71: ...abled Used to enable or disable an option ROM on a PCI board connected to the full height riser card PCI Slot 1C Option ROM Disabled Enabled Used to enable or disable an option ROM on a PCI board conn...

Page 72: ...menu Feature Choices or Display Only Description Your Setting Serial Port A Disabled Enabled Auto Enables or disables the serial port A Base I O address 3F8 2F8 3E8 2E8 Set the base I O address for se...

Page 73: ...native mode SATA AHCI Disabled Enabled Selects whether AHCI Advanced Host Controller Interface is enabled or disabled Displayed only when Enhanced is selected for SATA Controller Mode Option SATA RAID...

Page 74: ...cess This option is available only when you log into the SETUP utility with the supervisor password Set User Password Up to 8 alphanumeric characters Press Enter to display the user password entry scr...

Page 75: ...guration Submenu Feature Choices or Display Only Description Your Setting TPM Support Disabled Enabled Enables or disables the TPM feature Current TPM State Displays the current TPM state Change TPM S...

Page 76: ...l 2 timer Boot Monitoring Disabled 5 Minutes 10 Minutes 15 Minutes 20 Minutes 25 Minutes 30 Minutes 35 Minutes 40 Minutes 45 Minutes 45 Minutes 50 Minutes 55 Minutes 60 Minutes Sets whether the boot m...

Page 77: ...ervention on critical POST errors If no keyboard is connected to the system this option is ignored and the system always continues to bootup AC LINK Stays Off Last State Power On Sets the AC LINK feat...

Page 78: ...AN2 port MAC adress Management LAN MAC Address Displays the Management LAN port MAC adress BMC Device ID Displays the BMC device ID BMC Device Revision Displays the BMC device revision BMC Frimware Re...

Page 79: ...ify the type of remote console Remote Console Reset Disabled Enabled Enables or disables the reset function when an Escape command is sent from the remote console Table 17 Console Redirection Submenu...

Page 80: ...automatically To specify an IP address manually set it to Disabled Web interface HTTP Disabled Enabled Set it to Enabled to use HTTP communication for the Web interface HTTP Port Number 80 Specifies t...

Page 81: ...ure make backup copy of setting information of NEC DianaScope Note Executing Save Custom Defaults Load Custom Defaults of BIOS SETUP does not save the settings you have made in BMC LAN Configuration m...

Page 82: ...on from a device which is not anymore used to boot Pressing Shift 1 after selecting a device enables disables the selected device 3 You can change the boot priority first to eighth of each device by u...

Page 83: ...it Menu Choices Description Exit Saving Changes Exits after writing all modified Setup item values to NVRAM F10 key can be used for this operation Exit Discarding Changes Exits leaving NVRAM unmodifie...

Page 84: ...han one hard disk drive HDD to be handled collectively In actual RAID can configure more than one HDDs as a single array disk group to operate the HDDs effectively This can bring higher performance th...

Page 85: ...a disk group varies depending on the RAID level as shown in the table below Caution To use RAID 5 or RAID 6 with the Internal RAID Controller you need to install the optional RAID Upgrade Kit Note For...

Page 86: ...guration in which the Onboard RAID Controller LSI Embedded MegaRAID or Internal RAID Controller is connected with three HDDs creating one Disk Group Two RAID5 virtual disks VD are defined in the Disk...

Page 87: ...ID levels Caution To use RAID 5 or RAID 6 with Internal RAID Controller you need to install the optional RAID Upgrade Kit Figure 33 RAID Levels Characteristics Level Function Redundancy Characteristic...

Page 88: ...defective the data saved in the HDD cannot be recovered RAID1 In the RAID1 level data saved in a HDD is written to another HDD without change The mode is called mirroring When data is written onto a s...

Page 89: ...arity block Q created by different calculation method such as weighting by some factor thus it uses block level striping with two parity blocks distributed across all member disks This mode is called...

Page 90: ...Onboard RAID Controller LSI Embedded MegaRAID of 3 5 inch disk model Installing the Hard Disk Drives Install two or more SAS hard disk drives to your server See Installing and Removing a Hard Disk Dri...

Page 91: ...the position of the RAID Configuration jumper on the motherboard as shown below Figure 38 RAID Configuration Jumper on Motherboard 5 Remove the jumper from position 2 3 on jumper block 6 Reinstall the...

Page 92: ...rl M on POST screen Figure 39 LSI Software RAID Configuration Utility TOP Menu Management Menu To quit the utility press Esc in the TOP menu When a confirmation message appears select Yes When the abo...

Page 93: ...virtual drive when multiple virtual drives exist Initialize Initialize virtual drive Check Consistency Check virtual drive redundancy View Update Parameters Display virtual drive information RAID Dis...

Page 94: ...d disk drive capacity Product ID Hard disk drive model Revision No Hard disk drive revision Rebuild Perform rebuilding Check Consistency Perform virtual drive redundancy check Run LSI Software RAID Co...

Page 95: ...n information to an existing Configuration select View add Configuration You cannot create a Spanning of RAID1 or set the virtual drive capacity on the Easy Configuration menu Use the New Configuratio...

Page 96: ...The display for the selected hard disk drive changes from READY to ONLINE 4 Press F10 to set Select Configurable Array s 5 Press Space SPAN 1 is set 6 Press F10 to create a virtual drive The Virtual...

Page 97: ...good performance however cache data may be lost at an unexpected power failure Write back Off reduces performance by approximately 50 5 Span Sets the Span When performing SPAN create two or more sets...

Page 98: ...u screen 13 When the Virtual Drives screen appears move the cursor to the virtual drive to be initialized and press Space The virtual drive is selected 14 After selecting virtual drive press F10 to st...

Page 99: ...or onto the hard disk drive displaying FAIL and then press Space to select it Multiple hard disk drives can be selected simultaneous rebuilding 5 The FAIL indication for the hard disk drive selected s...

Page 100: ...y Setting Hot Spare 1 Install a hard disk drive to be used as hot spare and then turn on the server 2 Run the LSI Software Raid Configuration Utility 3 Select Objects Physical Drive from the TOP menu...

Page 101: ...isk drive indication is changed to HOTSP 7 Press Esc to return to the TOP menu and exit the LSI Software Raid Configuration Utility Figure 44 Physical Drives Selection menu Caution Select Objects Phys...

Page 102: ...press F10 to start the Consistency Check 5 When prompted to do so press Yes The Consistency Check starts When the progress bar in the Check Consistency Progress screen indicates 100 the Consistency Ch...

Page 103: ...ail if you select the Configuration information on the RAID Controller In this case execute Clear Configuration to create Configuration again LSI Software Raid Configuration Utility cannot delete each...

Page 104: ...er starting from 1 You can see the RAID Controller number using Number in the RAID Controller properties on the RAID Viewer or using RAID Controller X in the RAID Controller properties on the raidcmd...

Page 105: ...rt of Objects PHYSICAL DRIVE SELECTION MENU DG X in the Objects menu The Universal RAID Utility identifies Physical Devices starting from 1 and using an ID You can see the number and ID of a Physical...

Page 106: ...ize Priority whereas the Universal RAID Utility cannot The Universal RAID Utility can set an Initialization Priority but it can t set it to the LSI Embedded MegaRAID Therefore the Universal RAID Utili...

Page 107: ...Internal RAID Controller can automatically start the Rebuild The Auto Rebuild can be of two types as follows Standby Rebuild Automatic Rebuild by using hot spares In the configuration including hot sp...

Page 108: ...n firmware To change the Patrol Read settings use the Universal RAID Utility If the system is restarted while running Patrol Read Patrol Read resumes from the point where it was stopped Consistency Ch...

Page 109: ...s already been executed and completed normally before executing a Background Initialize for RAID5 only Yes is specified for Disable BGI in VD Definition The Virtual disk is in degraded or offline stat...

Page 110: ...tion with addition Before execution After execution Description RAID level Number of HDDs RAID level Number of HDDs RAID0 x RAID0 x Capacity increased equivalent to HDDs RAID0 1 RAID1 2 Capacity remai...

Page 111: ...t shutdown or reboot the server If the server is shutdown by an unforeseen accident such as power interruption power on again as soon as pos sible The Reconstruction restarts automatically In some con...

Page 112: ...OS in VD under the Internal RAID Controller create a VD dedicated to the OS installation WebBIOS cannot be handled via the remote console functions of NEC DianaScope The physical drive numbers shown i...

Page 113: ...in the Universal RAID Utility Using WebBIOS Starting WebBIOS 1 Power on the server and press Esc when a full screen logo is displayed 2 Press Ctrl H on the POST screen to start WebBIOS LSI MegaRAID S...

Page 114: ...the system proceeds without displaying the WebBIOS main menu shown on the next page reboot the system and press Ctrl H on the POST screen Main Menu The screen shown below is the Adapter Selection scr...

Page 115: ...nu Screen Caution X X X shown in Physical Drives box represents Connector number Enclosure number Slot number With this server the Connector number is not supported thus it is always indicated as The...

Page 116: ...When you click Adapter Properties on WebBIOS Top Menu the configuration information is displayed Figure 49 Configuration Information Screen Click Next to see the detailed settings of this controller F...

Page 117: ...User Guide 116 www bull com The detailed settings continues on the next page Click Next to view more information Figure 51 Detailed Controller Settings Screen 2...

Page 118: ...tted BGI Rate 30 Recommended value 30 Permitted CC Rate 30 Recommended value 30 Permitted Reconstruction Rate 30 Recommended value 30 Permitted Adapter BIOS Enabled Disabled Prohibited Coercion Mode N...

Page 119: ...wn below Figure 52 Battery Status Screen Warning You cannot change the values for the Auto Learn Period Next Learn Time and Learn Delay Interval Notes The Status field shows Charging when the battery...

Page 120: ...ontains another configuration information the Foreign Configuration screen shown below appears To use the HDD as new one click Clear to clear the configuration information in HDD Figure 53 Foreign Con...

Page 121: ...n the WebBIOS Top Menu the screen for operating the VD that has already been configured is displayed Figure 54 Virtual Disks Operation Screen Caution If no virtual disk exists the upper right column o...

Page 122: ...l Disks on the WebBIOS Top Menu the screen for operating the physical drive HDD appears Figure 55 Physical Drive Operation Screen Caution If no hard disk drive exists the upper right column of the scr...

Page 123: ...eck 2 Click the checkbox for Properties 3 Click Go Figure 56 Physical Drives Properties Screen 1 The Properties screen shown below appears Figure 57 Physical Drives Properties Screen 2 Configuration W...

Page 124: ...displays the virtual disk in the DG Events The Events screen is used to confirm the system events Caution The Internal RAID Controller does not support the Events fea ture Exit When you click Exit on...

Page 125: ...hown below is displayed Select the relevant operation and click Next at lower right of the screen Figure 60 Configuration Wizard Screen 1 Clear Configuration Allows you to clear existing configuration...

Page 126: ...een 2 Caution The Internal RAID Controller only supports Custom Configura tion Custom Configuration Allows you to define all aspects of the configuration RAID level size and others Auto Configuration...

Page 127: ...disk group DG Figure 62 Configuration Wizard Screen 3 1 To add physical drives HDD to a Disk Group hold Ctrl while selecting physical drives HDDs in DG Figure 63 Configuration Wizard Screen 4 2 Once t...

Page 128: ...isk Groups frame To define the new DG click Accept DG Figure 65 Configuration Wizard Screen 6 4 Once the DG has been defined click Next Figure 66 Configuration Wizard Screen 7 5 Then the Span Definiti...

Page 129: ...lick Next Caution To configure RAID0 1 5 or 6 perform Span Definition to a single DG only If you need to perform Span Definition to several DGs define VD for the first DG then select the next DG to de...

Page 130: ...User Guide 129 www bull com LD Possible RAID Levels column the available RAID levels and maximum size for the VD are displayed Figure 69 Configuration Wizard Screen 10...

Page 131: ...fined click Next Caution The value shown in Select Size indicates the maximum size allowed for RAID1 or RAID6 You need to specify the maximum size for RAID0 or RAID5 according to Next LD Possible RAID...

Page 132: ...rrectly and click Accept at the lower right of the screen 8 The confirmation message Save this Configuration appears Click Yes to save the configuration 9 The confirmation message All data on the new...

Page 133: ...you have created is displayed in the lower right frame of the screen Figure 71 WebBIOS Top menu Configuring a SPAN The following explains the procedure to configure a RAID10 spanning of RAID1 with fou...

Page 134: ...isk Group hold Ctrl while selecting the HDDs in the DG In the example two DGs will be configured and spanned Figure 73 Span Configuration Wizard 2 3 Upon completion of selection click Add to Array at...

Page 135: ...res Once the DGs have been defined click Next at the lower right of the screen Figure 75 Span Configuration Wizard 4 5 Configure a RAID10 spanning of RAID1 using the two DGs that have been created in...

Page 136: ...Space frame then click Add to SPAN The DG is defined in the Span field to the right Figure 77 Span Configuration Wizard 6 7 Select DG1 and click Add to SPAN When the two DGs are defined in the Span fi...

Page 137: ...VD Definition screen is displayed Enter the necessary parameters and click Accept Figure 79 Span Configuration Wizard 8 9 Make sure that both the DG0 and DG1 are defined as VD 0 then click Next Figur...

Page 138: ...s Click Yes to save the configuration 12 The confirmation message All data on the new Virtual Disks will be lost Want to Initialize appears Normally select Yes 13 The Virtual Disks operation screen is...

Page 139: ...0 RAID 1 RAID 5 RAID 6 RAID 00 RAID 10 RAID 50 RAID60 RAID 00 RAID 10 RAID 50 and RAID 60 are not supported Strip Size 8 KB 16 KB 32 KB 64 KB 128 KB 256 KB 512 KB 1024 KB Recommended value 64KB Access...

Page 140: ...ting However if the battery is being charged or failed the controller operates in WThru write through mode automatically Thus this mode can provide higher data secu rity Constant write back mode This...

Page 141: ...e Check Consistency from the upper right frame of the Virtual Disks screen 4 Click the checkmark column for the Check Consistency from the lower right frame of the Virtual Disks screen 5 Make sure tha...

Page 142: ...pro cess at a slower rate Manual Rebuild The procedure below is based on the following assumption One of the HDDs failed in a RAID5 virtual disk configured with three HDDs Replace the failed HDD with...

Page 143: ...that the PD physical drive installed in slot number 2 was removed Figure 85 WebBIOS Top Menu 2 Select 1 2 newly connected HDD in Physical Drives The Physical Drive properties screen is displayed 3 Se...

Page 144: ...left of the screen to go back to WebBIOS Top Menu Figure 87 Rebuild Progress Screen Caution Click Home while a background task such as Consistency Check Rebuild or Reconstruction is being executed Wh...

Page 145: ...icated as UNCONF GOOD in the right frame of the Top Menu Figure 88 Top Menu Screen 2 Select 1 3 newly connected HDD in Physical Drives 3 The Physical Drive properties are displayed 4 Select Make Globa...

Page 146: ...reen Do not check Enclosure Affinity which defines the hot spare to a specific enclosure This setting is not supported in the system The status for the newly connected HDD changes to HOTSPARE 5 Click...

Page 147: ...HDD to a RAID5 virtual disk configured with three HDDs to make a RAID5 virtual disk configured with four HDDs 1 Start WebBIOS Make sure that the status for the added HDD is indicated as UNCONF GOOD in...

Page 148: ...The items required for the reconstruction are displayed Figure 93 Reconstruction Settings Screen Information about HDDs in the disk group in which a VD is defined Migration only Allows to change a RAI...

Page 149: ...Reconstruction is being executed When the progress indication is displayed the background task may process at a slow rate WebBIOS and Universal RAID Utility You can use the Universal RAID Utility for...

Page 150: ...an also see the Logical Drive number managed by WebBIOS where ID in the property of Logical Drive by Universal RAID Utility RAID system WebBIOS identifies the RAID system starting from 0 You can see t...

Page 151: ...iority and the Consistency Check Priority of the RAID Controller using a percentage whereas the Universal RAID Utility uses three levels High Middle Low Table 31 Priority and Value Settings Item WebBI...

Page 152: ...Therefore the Universal RAID Utility doesn t display the Initialization Priority in the RAID Controller properties Changing the Ini tialization Priority by raidcmd command will also fail Low 10 Patrol...

Page 153: ...lear the CMOS data in the server Caution Clearing the CMOS data resumes the factory set configura tion data After clearing CMOS you must run the BIOS SETUP utility and execute the following menus to r...

Page 154: ...page 156 for details Do not disassemble repair or alter the server Do not remove the lithium battery Do not connect the ground line to a gas pipe Caution Observe the following instructions to use the...

Page 155: ...n Do not install the server on a rack with leaving covers removed Do not pinch your finger with mechanical components Note high temperature Do not pull out a device from the rack if the rack is unstab...

Page 156: ...Password cleared or CMOS cleared message is displayed about 5 seconds 7 Power off the server and disconnect the power cord 8 Re install the jumper block to the default position 9 Reinstall the cover...

Page 157: ...of the chassis Failure to disconnect power before opening your server can result in personal injury and equipment damage Caution Operating your system with the upper access panel removed can damage y...

Page 158: ...nd other components You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components Electronic devices can be easily damaged by stat...

Page 159: ...er pertinent information specific to your server You will need this information when configuring your server See Appendix 8 Equipment Log on page 358 Tools Recommended for Upgrading Your Server Depend...

Page 160: ...t Bezel on page 56 A Unlocked B Locked Figure 95 Unlocking and removing the Front Bezel 4 Power off the server then press the POWER switch on the front panel of the server The POWER lamp goes out 5 Un...

Page 161: ...Unlock Button A Unlock button 9 Push the right and left release levers blue forward or rearward to unlock and slowly pull out the server from the rack Figure 97 Pushing the Release Levers Caution Do n...

Page 162: ...nboard RAID Controller LSI Embedded MegaRAID LSILogic MegaRAID SAS 8480E Controller Disk Array Controller SAS SATA HW RAID0 1 Disk Array Controller SAS SATA HW RAID5 6 Up to three hard disk drives mou...

Page 163: ...a failure of the server as well as the hard disk Purchase hard disks of the following models 36 3 GB 15000 rpm SAS 73 2 GB 15000 rpm SAS 146 5 GB 15000 rpm SAS 300 GB 15000 rpm SAS Figure 99 SAS hard...

Page 164: ...representative Installing a third party hard disk may cause a failure of the server as well as the hard disk Purchase hard disks of the following models 36 3 GB 10000 rpm SAS 73 2 GB 10000 rpm SAS 14...

Page 165: ...the hard disk drive if your server is running 1 Read section Preparing Your Server for Upgrade on page 159 2 Unlock of the front bezel with the security key and remove the front bezel 3 Locate the sl...

Page 166: ...isert it into the chassis Caution Do not push on the handle before it begins to close by itself Carefully hold the hard disk drive with both hands Do not press the POWER switch during the installatio...

Page 167: ...ity When you install an additional hard disk drive the boot priority stored in the BIOS is cleared 9 Replace the front bezel you removed in step 2 There are tabs on the left side of the front bezel En...

Page 168: ...5 Unlocking the Hard Disk Drive 3 5 in drive Figure 106 Unlocking the hard disk drive 2 5 inch model Caution Do not press the POWER switch during the installation or removal of the hard disk drive if...

Page 169: ...ling out the hard disk drive 2 5 inch model 5 When using the server without replacing the hard disk drive remove the hard disk drive from the disk tray remove the four screws and replace the empty tra...

Page 170: ...d fails the DISK lamp lights in amber Remove and install the hard disk again to restart auto rebuild If the RAID system management utility is installed it may display or act as follows Displays Rebuil...

Page 171: ...ation of the system in the unlikely event one of the power supplies fails Installing a Power Supply Unit 1 Read section Preparing Your Server for Upgrade on page 159 Caution Turn off the power Failure...

Page 172: ...unit in the server Figure 110 Inserting the Power Unit in the Server Caution Do not touch the terminals A of the power supply unit A Contact terminals 6 Grasp the handle and firmly push the power supp...

Page 173: ...necting the Power Cords A Power supply unit 1 Option B Power supply unit 2 Standard 8 Power on the server The AC POWER lamps go on Figure 113 AC Power lamps A AC Power LED 9 Confirm by the STATUS lamp...

Page 174: ...h power supply unit The lamp of the failing power supply unit is amber 2 Shutdown the server 3 To turn off the power press the POWER switch 4 Disconnect the power cord from the failing power supply un...

Page 175: ...unit See Installing a Power Supply Unit on page 170 9 Check that the power supply unit is installed correctly Note If one of the two power supply units of the server is replaced while the power is on...

Page 176: ...parate parts the front part drive cover that has be removed to install or remove a 5 25 inch optical device the rear part logic cover that has to be removed to install or remove DIMMs or PCI boards Th...

Page 177: ...g Your Server for Upgrade on page 159 2 Pull out the server from the rack 3 Slide the drive cover toward the rear of the server while pressing the lock button on the cover 4 Lift off the drive cover f...

Page 178: ...Guide 177 www bull com 2 Slide the drive cover toward the rear of the server until you hear a click The drive cover is locked 3 Check the release button for normal state Figure 117 Chassis release bu...

Page 179: ...ard or reconnecting an internal cable Removing the Logic Cover 1 Read section Preparing Your Server for Upgrade on page 159 2 Pull out the server from the rack 3 Remove the captive thumbscrew at the r...

Page 180: ...of the server and secure the cover with the captive thumbscrew Figure 119 Installing the Logic Cover 2 Check that the tab of the cover is securely inserted into the slot in the server frame Note If th...

Page 181: ...tricity Handle the DIMM after making your body contact with a metallic frame section of the server to discharge the static electricity on your body Do not make bare hands contact with terminals and co...

Page 182: ...y RAS Features on page 183 to configure the memory mirrorins and online sare memory fea tures Installing DIMMs Caution The server supports DIMMs of only the low profile type 30 mm 1 2 inches in height...

Page 183: ...ocket the lever is automatically closed Figure 121 Inserting the module Note Make sure of the orientation of the DIMM Position the DIMM so that a notch in the bottom edge of the DIMM aligns with the k...

Page 184: ...led To remove a DIMM module 1 Read section Preparing Your Server for Upgrade on page 159 2 Pull out the server from the rack 3 Open the logic cover See Removing the Logic Cover on page 178 4 Open the...

Page 185: ...re 122 Memory Branches A Motherboard B Memory Controller C Memory Branch 1 D Memory Branch 2 The memory mirroring and online spare memory features keep memory redundancy between memory branches and wi...

Page 186: ...under the following conditions Install memory modules on four memory sockets configuring a mirror set All the installed memory modules should have the same capacity Run SETUP change the parameters app...

Page 187: ...r the parameter values you saved in step 1 Note Executing Load Setup Defaults restores the default values for all Setup parameters You need to specify those parameters again The table below lists exam...

Page 188: ...Branch 1 E In Operation F Standbys Note The operating system recognizes the memory devices as those with capacities less than the actual physical capacities The recognized capacities vary depending on...

Page 189: ...paring to another memory branch The table below lists examples of DIMM installation patterns enabling the online spare memory feature to be used While the following patterns are provided for memory br...

Page 190: ...e CPU pins Do not place the CPU directly on the desk See Static Precautions on page 157 for details about the static electricity Do not operate the server until confirming that the addition ally insta...

Page 191: ...www bull com Note If the different revision of the processor is installed in the multiprocessor system Windows logs the following informa tion every startup If this message is logged it is no problem...

Page 192: ...nd the logic cover Removing the Logic Cover on page 178 4 Remove the processor air duct from the chassis Figure 126 Removing the Processor Air Duct 5 Locate the CPU socket which you are going to insta...

Page 193: ...ate Figure 129 Lifting the Load Plate Caution Do not touch the socket contacts 9 Remove the processor from the protective cover Caution Hold the processor only at the edges being careful not to touch...

Page 194: ...n Make sure fingers align to the socket cutouts Figure 130 Holding the processor A Pin Marker B Notches C Key 11 Align notches with the socket 12 Lower the processor straight down without tilting or s...

Page 195: ...care of the direction of the heat sink see figure below 15 Make sure that the heat sink is level Notes If the heat sink is not level remove it and then install it again The following probably causes t...

Page 196: ...cables A USB cables B Processor duct C Heatsink 17 Install the processor air duct Figure 134 Installing the CPU Duct Note Place the internal USB cable inside the processor duct see figure above Check...

Page 197: ...Configuration Data on the Advanced menu to Yes This setting is required to change the hardware configuration data See BIOS Setup Utility on page 63 for details 21 Verify that POST displays no error me...

Page 198: ...eat sink with it adhering to the CPU may cause the CPU and or socket to be defected Figure 136 Removing the Heat Sink Do the following procedure if a CPU is removed or replaced 1 Start BIOS Setup to s...

Page 199: ...m your body before handling the PCI board Do not touch the PCI board terminals or on board parts by a bare hand or place the PCI board directly on the desk See Static Precautions on page 157 Some rest...

Page 200: ...the slot location of PCI device by PCI bus num ber device number and function number shown in the table below Set Disabled for the optional ROM of a LAN device not to be booted by using the BIOS SETUP...

Page 201: ...I boards Before installing a PCI board check the type of the PCI board When installing a PCI board check that the card connector matches the connector of the riser card To install a PCI board on the r...

Page 202: ...the extension slot cover A Low Profile type B Full height type 6 Install the PCI board on the riser card Align the PCI board terminal section with the riser card slot and firmly push the PCI board un...

Page 203: ...board or riser card Doing so may damage the card Note Check that the end of the PCI board bracket is inserted in the frame slot of the riser card Some PCI boards have a terminal section that extends o...

Page 204: ...al section The riser card is now fully seated in the slot Pay attention not to damage the components on the mother board with the riser card when inserting it into the slot Figure 142 Inserting the Ri...

Page 205: ...the array has your valuable data stored make sure to make a backup copy of the data before installing the RAID controller board and configuring the array At least two hard disk drives are required to...

Page 206: ...the hard disk drive interface cable on the motherboard At the factory the interface cable is connected to the Mini SAS connector on the motherboard Refer to the manual coming with optional RAID Contro...

Page 207: ...quipped with LED cable connector To use internal hard disk drives in a RAID System by con necting the RAID Controller to the full height riser card first connect the cable then connect the riser card...

Page 208: ...disks depends on the configuration of RAID Redundant Arrays of Inexpensive Independent Disks Select set a RAID level RAID0 RAID1 RAID5 or RAID6 When installing an operating system in an internal hard...

Page 209: ...n unit is provided without hard disk drives The hard disk drives must be purchased separately An optional cable may be required to connect with a disk expansion unit Refer to the manual provided with...

Page 210: ...tery To replace the battery on the motherboard 1 Turn off and unplug the server and any external options connected to the server 2 Remove the top cover See Removing and Replacing the Top Cover on page...

Page 211: ...nd an AC outlet Before doing the proce dures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Not disconnecting power before opening...

Page 212: ...re that no processing is in progress Hard reset Press the power switch A at the front of the server See Forcing a Power Shutdown on page 61 Caution If the remote power on function is used cycle the po...

Page 213: ...he power indicator does not light up but the system seems to be operating normally the indicator may need replacement 4 Monitor the power on self test POST execution Each time you turn on the system t...

Page 214: ...ches and jumpers on the system board correct if they have been changed from their original default settings Are all jumper and switch settings on optional add on cards and peripheral devices set corre...

Page 215: ...einstall the software on the hard disk and try again If problems appear intermittently there may be a loose cable dirt in the keyboard if keyboard input is incorrect or other random component failures...

Page 216: ...Does the system meet the minimum hardware requirements for the software Refer to the software documentation Is the software an authorised copy Unauthorised copies often do not work Obtain an authoris...

Page 217: ...k your monitor s documentation Characters do not appear on screen Make sure the monitor is plugged in and turned on Are the brightness and contrast controls properly adjusted Make sure that the video...

Page 218: ...n completion of POST See the table for POST error codes for details Figure 145 Virtual LCD Screen A Message sent from BIOS B Message sent from BMC C Virtual LCD D Status indicators Figure 146 BIOS Mes...

Page 219: ...Prepare to Boot POST completed normally This is not an error Figure 147 BMC Messages Lower Line On screen message Description 240VA Power Down Power supply failure occurred BB 1 5v Alm XX Voltage ala...

Page 220: ...emperature fetal Proc2 VccpAlm XX Processor 1 IERR IERR occurred on processor 1 or 2 Processor 2 IERR SMI timeout SMI timeout occurred Sys Fan 1 Alarm FAN 1 alarm occurred Sys Fan 2 Alarm FAN 2 alarm...

Page 221: ...on the front of the server to turn on the power the POWER SLEEP lamp lights Fail to power off the server Is the power switch enabled Restart the server and start the BIOS setup utility Is the server...

Page 222: ...ait for a while Did you perform any keyboard or mouse operation immediately after you started the server If you perform any keyboard or mouse operation immediately after start up POST may accidentally...

Page 223: ...of the server first and connect it properly Is the BIOS configuration correct The keyboard and mouse may have been disabled with the BIOS SETUP utility of the server Check the settings with the BIOS...

Page 224: ...is not authorized by Bull is not guaranteed Is the cable connection changed Are SCSI devices properly configured When the server has external SCSI devices connected devices settings includ ing SCSI ID...

Page 225: ...ID 22 Description Primary Adapter does not sense any Probes Intel R PRO 1000 Possible reason partitioned Team Above mentioned event log will appear when the system starts There is no problem in LAN dr...

Page 226: ...red with a RAID system does not operate properly or if an utility does not operate correctly Fail to install the OS s the RAID controller configured Provide proper configuration for the RAID controlle...

Page 227: ...D Configuration Utility Menus to check Top menu Objects Adapter Auto Rebuild Auto Rebuild cannot be specified in WebBIOS A hard disk drive fails Contact your service representative Cannot enter standb...

Page 228: ...or Event ID 1001 Description The IPMI device driver attempted to determine if the system supported an IPMI BMC device The driver attempted to detect the presence of the IPMI BMC by searching the SMBIO...

Page 229: ...em does not restart automatically when a stop error occurs though the system is adjusted to automatically restarting When the system does not restart automatically restart it manually The system resta...

Page 230: ...click the Services to specify whether the Telnet Service is registered Once the installation of Telnet Service is finished you can reset the computer name to 15 characters or more Power ON OFF Wake On...

Page 231: ...he system partition created by size about 8MB smaller than specified size It is not a problem in operating the system Following message appeared when you tried to install Express Setup to the hard dis...

Page 232: ...following information may appear in browser To help protect your security Internet Explorer has restricted this file from showing active content that could access your computer Click here for options...

Page 233: ...environment correct The menu items are grayed out when the logon user does not have the authority of the Administrator or the system does not meet the requirements to install the application Login wit...

Page 234: ...Guide 233 www bull com Collecting Dr Watson Diagnostic Information Dr Watson collects diagnostic information related to application errors The location to save the information can be specified as you...

Page 235: ...server to shut down This forced shutdown however is not available if Enable is selected for Power Switch Inhibit on the Security menu of the BIOS setup utility SETUP because this setting disables POWE...

Page 236: ...tarts according to the following procedure 1 Turn on first the peripheral devices and then the server 2 Insert the ExpressBuilder DVD supplied with your server into the optical disc drive of your serv...

Page 237: ...sing the remote console Maintenance Tools Redirection mode is selected Caution The initial selection of the menu is Japanese Japanese starts automatically if no other choice is made dur ing the follow...

Page 238: ...that describes the operation of the utility but we recommend you do not attempt to use the utility by yourself Contact your service representative and follow their instructions See the on line help fo...

Page 239: ...he system from the floppy disk and the various BIOS and firmware programs are updated Caution Do not turn off the server while the update program is running If this update process is interrupted the s...

Page 240: ...o methods to start the server Run the Maintenance Tools from the management PC via the LAN Run the Maintenance Tools from the management PC via a direct connection COM2 Caution Do not change the boot...

Page 241: ...response to a keyboard instruction simultaneous key entry of Ctrl Alt Delete Immediately after the system is rebooted in response to an OS instruction During hardware initialization following restart...

Page 242: ...led at offset 0232 Extended RAM Failed at address line 0250 System battery is dead Replace and run SETUP Contact your service representative to replace the battery After restarting the computer start...

Page 243: ...rred 0B3A FAN11 Alarm occurred 0B3B FAN12 Alarm occurred 0B3C FAN13 Alarm occurred 0B3D FAN14 Alarm occurred 0B3E FAN15 Alarm occurred 0B42 Resource conflict Contact your service representative 0B43 W...

Page 244: ...contact your service representative 0B94 IPMB signal lines do not respond This is not a fatal error Turn off the power once and then on again to restart the server If the error cannot be corrected con...

Page 245: ...ne Expansion ROM not initialized PCI Mass Storage Controller in slot n n slot number Disable initialization of the optional device expansion ROM by using the BIOS SETUP utility see BIOS Setup Utility...

Page 246: ...rmally 3 Ask your service representative to replace the failed DIMM or motherboard 1 3 1 3 Keyboard controller error 1 Check if the keyboard is properly connected 2 Replace the motherboard 1 3 3 1 No...

Page 247: ...ver 2003 running the command blinks the POWER lamp in green and place the server in the power saving mode Press the POWER switch to turn out the POWER lamp and place the server back in the normal mode...

Page 248: ...green The server is operating with the memory CPU or power supply unit in degraded state An uncorrectable memory error has often occurred Check the AC power lamp indication on the rear panel of the se...

Page 249: ...the servers on a rack Refer to Identification of Servers UID Switch on page 26 for more information on the UID switch Disk Access Lamp The disk access lamp of the optical device drive is on while the...

Page 250: ...hat the hard disk is accessed On amber The lamp indicates a failure of a hard disk mounted in a RAID configuration Note Even if one two in RAID6 of the hard disks fails in the logical drive RAID1 RAID...

Page 251: ...the rebuild processing finishes It turns amber when the rebuild processing fails Caution If the server is turned off during rebuild processing the process ing is stopped Restart the server mount the...

Page 252: ...whether each of the network ports normally equipped with the server is operated through the 1000BASE T 100BASE TX or 10BASE T network interface If the lamp is lit orange the network port is operated...

Page 253: ...your service representative to replace the power supply unit Figure 154 AC Power LED A Power supply slot option B Power supply slot standard 1 AC inlet 2 AC Power LED Note If one power supply unit fai...

Page 254: ...TA2 Serial ATA 2 2250 GB 750 GB x 3 maximum SAS Serial Attached SCSI 900 GB 300 GB x 3 maximum with optional RAID controller installed Hard Disk Bay Slots 6 2 5 inch 3 3 5 inch RAID controller SAS Ser...

Page 255: ...e TX 10Base T 1 management port Power supply 100 to 120 VAC 10 200 to 240 VAC 10 50 60 Hz 1 Hz Redundant Power Supply Supported option None Redundant Fans Supported standard None Weight Max 16 kg max...

Page 256: ...Device Controller IRQ Peripheral Device Controller 0 System timer 12 Mouse 1 Keyboard 13 Numeric processor 2 14 Primary IDE 3 COM2 serial port PCI 15 Secondary IDE 4 COM 1 serial port PCI 16 USB 5 PCI...

Page 257: ...ID system configuration data if your system is in the RAID system configuration When your hard disks have been auto rebuilt due to a failure it is recommended to make a backup copy of the configuratio...

Page 258: ...e server with the cloth prepared in Step 4 6 Soak a soft cloth in water squeeze it firmly wipe the server with it once again 7 Wipe the server with a dry cloth 8 Wipe off dust from the fan exhaust ope...

Page 259: ...eaning material that will generate an electrostatics To clean the interior of the server 1 Turn off the server and unplug all power cables 2 Remove the logic cover and the drive cover 3 Use a small br...

Page 260: ...rm water and squeeze it firmly 6 Rub off stains on the mouse ball Softly wipe the mouse ball with the cloth prepared in Step 5 7 Wipe the mouse ball with a dry soft cloth 8 Wipe three small rollers in...

Page 261: ...e 5 Push on the tray front to close the tray To Clean an Optical Disc Wipe the signal side of the disc with a dry soft cloth Caution Wipe disks from the center to the outside Use only a specific clean...

Page 262: ...o diagnose the system Test Items The following items are tested in system diagnostics Memory CPU cache memory Hard disk used as a system Caution When executing the System Diagnostics make sure to remo...

Page 263: ...ce Tools Redirection mode when using a remote console 5 Select English 6 Select Tests and Diagnostics 7 Select End User Mode and the system diagnostics starts The diagnostics will be completed in appr...

Page 264: ...y disk To save the log information to a floppy disk insert a formatted floppy disk to a floppy disk drive and select Save F Option gives access to the different option menus Reboot restarts the server...

Page 265: ...Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition Microsoft Windows Server 2003 R2 Standard Edition Microsoft Windows Server2003 R2 Enterprise Edition To...

Page 266: ...ess Setup erases all data on the hard disk drive You can also use the Parameters File during Express Setup in order to save or backup the installation parameters If you want to set up the server using...

Page 267: ...to use the drivers located on the OEM Disk for Mass Storage Device that ships with optional boards a parameters file is mandatory You can create a parameters file in advance using the Parameter File...

Page 268: ...osoft Windows Server 2003 without Express Setup on page 296 Notes on the Windows Installation Check the following before starting the Express Setup About the Windows family This computer supports the...

Page 269: ...are Components When you install Windows Server 2003 Express Setup requires several preparations if this computer uses the following hardware components Installing on the Mirrored Volume If you want to...

Page 270: ...ile Size Application Size Size necessary to install the system 3500MB Windows Server 2003 R2 3500MB Windows Server 2003 with Service Pack1 3500MB Windows Server 2003 R2 with Service Pack2 5300MB Windo...

Page 271: ...ded size onto multiple disks as written below if it cannot be reserved in one disk 1 Set the Size required for installation Paging file size 2 Set the debugging information equivalent to the dump file...

Page 272: ...and then turn on the server 2 Insert the ExpressBuilder DVD into the Optical Disc drive of the server 3 Press the RESET switch or press Ctrl Alt and Delete to reboot from the ExpressBuilder You may al...

Page 273: ...User Guide 272 www bull com 4 Select Perform the Express setup from the Top Menu and click Next 5 The Load parameters step is displayed Do not load parameters...

Page 274: ...ected select this item Load parameters a Insert the floppy disk containing the parameters file b Select Load parameters and enter the file path of the parameters file into the text box c Click Next 6...

Page 275: ...the virtual disk settings The Enter RAID settings step is displayed Confirm the parameters modify if necessary and then click Next Notes You can use only physical devices that have an identical model...

Page 276: ...If you select Create a new partition at Windows system drive settings the contents of the hard disk will be all deleted If Use existing partitions is selected ExpressBuilder installs the Operating Sy...

Page 277: ...information time zone and client license mode The Enter basic parameters step is displayed Confirm the parameters modify if necessary and click Next Notes Even if you do not input a value into Adminis...

Page 278: ...ings The Enter Network Protocol step is displayed Confirm the parameters modify if necessary and click Next 11 Enter the domain or workgroup name to be used The Enter domain and account step is displa...

Page 279: ...o install The Select Windows component step is displayed Confirm the parameters modify if necessary and click Next 13 Select the applications to install The Setting applications step is displayed Conf...

Page 280: ...s The Save parameters step is displayed If you want to save the parameters set the free formatted floppy disk Select Save parameters enter the file path of the parameters files into the text box and c...

Page 281: ...f you proceed with the setup by using the setup parameters file remove the floppy disk from the floppy disk drive Insert the Windows Server 2003 CD ROM into the Optical Disc drive The Agree Software L...

Page 282: ...your system you do not have to apply the Service pack 2 again Windows Server 2003 and the specified application will be installed automatically Install and configure the device drivers 20 If you insta...

Page 283: ...as one team provides the server with a tolerant environment and enhances throughput between the switches PROSet is necessary to use these features Follow the procedure below to install PROSet 1 Inser...

Page 284: ...dialog box appears Right click Local Area Connection and click Properties from the pop up menu 2 Click Configure The properties dialog box for the network adapter appears 3 Click Advanced and specify...

Page 285: ...tallation of the Optional Network Board Driver 1 Start the Device Manager 2 Click Network adapters and double click Network Adapter Name The Network Adapter Name Properties appears Note Intel R PRO 10...

Page 286: ...sure to remove the adapter teaming before the exchange and recreate the adapter team once the exchange is completed If you want to use the AFT ALB feature follow the procedure below to setup 1 The Int...

Page 287: ...manually If you want to use an optional Graphics Accelerator Driver board follow the document attached to the board to install the driver 1 Insert the ExpressBuilder into the optical disc drive Close...

Page 288: ...as Other device 3 Click Update Driver 4 When the Update Device Driver Wizard appears select No not this time and click Next 5 Select Install from a list or specific location Advanced and click Next 6...

Page 289: ...ion of the 4GB RAM tuning feature and the Physical Address Extension switch Below is the example on how to add PAE switch to Boot ini file 1 Click Start point to Settings and then click Control Panel...

Page 290: ...art the system in such case the memory dump may not be stored correctly Follow the procedure below to specify the memory dump 1 Select Control Panel and click System The System Properties dialog box a...

Page 291: ...before adding memory The size of debugging information memory dump changes when add ing memory Check the size of the empty space in the debugging information memory dump write destination drive 4 Spe...

Page 292: ...and logs the diagnostic information log Follow the procedure below to instruct Dr Watson to collect diagnostic information 1 Click Run on Start menu 2 Type drwtsn32 exe in the Open box and click OK Th...

Page 293: ...ws Component The Windows Components Wizard dialog box appears 4 Click Management and Monitoring Tools and then click Details The Management and Monitoring Tools dialog appears 5 Click to select the Ne...

Page 294: ...Maintenance Utilities Various maintenance utilities are included in your ExpressBuilder See Appendix 7 Installing and Using Utilities on page 337 for more information on installing the utilities to y...

Page 295: ...ur system you do not have to apply the Service Pack 2 again Updating the System is automatically executed by Express Setup Execute Updating the System in following cases Modified system configuration...

Page 296: ...he OEM FD This is not a standard procedure The detailed information is provided by the manual of the Mass Storage Device Installation of a Mass storage device not supported by Express Setup If you wou...

Page 297: ...ion media No Service Pack Windows Server 2003 OS installation media with Service Pack 1 OS installation media with Service Pack 1 Service Pack 2 Installing Service Pack You can install the Service Pac...

Page 298: ...ices to the server before installing the operating system Floppy Disk Drive No internal floppy disk drive is included in your system Prepare an optional USB floppy disk drive if necessary About the Up...

Page 299: ...ize large enough to store the dump file in the boot drive is required It may be impossible to collect correct debugging information due to a virtual memory shortage if the paging file is insuffi cient...

Page 300: ...bull com 1 Set the Size required for installation Paging file size 2 Set the debugging information equivalent to the dump file size so that it is written to a separate disk If necessary install an ad...

Page 301: ...LL NovaScale Server with ExpressBuilder Use this procedure if you have only the BULL NovaScale Server to create the Windows 2003 OEM Disk for ExpressBuilder If you have only the BULL NovaScale Server...

Page 302: ...es Follow the steps below 1 Prepare a 3 5 inch floppy disks 2 Start the operating system 3 Insert the ExpressBuilder DVD in the optical device drive The Autorun menu is displayed 4 Click Create drive...

Page 303: ...puter s hardware configuration is displayed A screen with a solid blue background is displayed Note There is no visible indication on screen when F6 has been pressed 5 When the following message is di...

Page 304: ...ft Windows Server 2003 R2 DISC 2 after the application of System update Be sure to install Microsoft Windows Server 2003 R2 DISC 2 In this case note that the Windows Setup screen is not displayed 11 I...

Page 305: ...end you apply this update It does not need to be applied again when the Windows Server 2003 CD ROM in which ServicePack 2 is included is installed Go on to Updating the System on page 306 Update the S...

Page 306: ...ese version of Windows Server 2003 R2 is used 002 win winnt dotnet qfe chs kb921411 exe When the French version of Windows Server 2003 R2 is used 002 win winnt dotnet qfe fra kb921411 exe 4 When the f...

Page 307: ...ws CD ROM that contains the Service Pack 2 you do not have to apply the Service pack 2 again 1 Log on to the system using an account administrator authority such as administrator 2 Insert the ExpressB...

Page 308: ...ocess below 1 Start the Windows Explorer and click the Tools and Folder Options 2 Select the Files and Folders Hidden files and folders Show hidden files and folders radio button from Advanced setting...

Page 309: ...port sys from the directory noted above to Systemdrive WINDOWS system32 drivers 5 Restart the system 6 Refer to Applying the Hotfix KB921411 on page 304 and apply the Hotfix for Windows KB921411 7 Ref...

Page 310: ...ROSet 1 Insert the ExpressBuilder DVD into the optical device drive If the Autorun menu is displayed close the menu screen 2 The Windows Explorer dialog starts In the case of the standard start menu c...

Page 311: ...lick Start menu point to Control Panel Administrative tools and click Computer Management and then double click the Network Adapter Name in the Network Adapter list Procedure with the classic start me...

Page 312: ...e an additional graphics card make sure to remove its corresponding driver Should it be necessary to install manually the drivers follow the procedure below 1 Insert the ExpressBuilder DVD into the Op...

Page 313: ...Driver 4 When the Update Device Driver Wizard appears select No not this time and click Next 5 Select Install from a list or specific location Advanced and click Next 6 Select Don t search I will choo...

Page 314: ...ation process is as follows Note The activation process is not required for Windows Server 2003 R2 1 Click Run on Start menu Type the following in the Open box and click OK oobe msoobe a Figure 158 Ru...

Page 315: ...User Guide 314 www bull com 3 Follow the on screen messages to proceed with the activation...

Page 316: ...User Guide 315 www bull com Available Switch Options for the Windows Server 2003 Boot ini File Refer to Available switch options for the Windows Server 2003 Boot ini file on page 288...

Page 317: ...User Guide 316 www bull com Setting for Collecting Memory Dump Debug Information Use the procedure described in Memory Dump Debug Information on page 289...

Page 318: ...rvice Pack 2 OS installation media No Service Pack Installing Service Pack You can install the Service Pack on the server If the Service Pack is not attached to your system prepare it yourself Updatin...

Page 319: ...file system will not be converted normally Disconnect the MO device and restart the installation from the beginning Media such as DAT Do not connect such devices to the server before installing the op...

Page 320: ...ugging information due to a virtual memory shortage if the paging file is insuffi cient so we recommend you set a paging file large enough for the entire system Regardless of the size of the mounted m...

Page 321: ...eating from the menu which appears when running BULL NovaScale Server with ExpressBuilder Use this procedure if you have only the BULL NovaScale Server to create the Windows 2003 OEM Disk for ExpressB...

Page 322: ...Follow the steps below 1 Prepare a 3 5 inch floppy disks 2 Start the operating system 3 Insert the ExpressBuilder DVD in the optical device drive The Autorun menu is displayed 4 Click Create drive di...

Page 323: ...in one of the following states Setup is inspecting your computer s hardware configuration is displayed A screen with a solid blue background is displayed Note There is no visible indication on screen...

Page 324: ...64 Edition DISC 2 In this case note that the Windows Setup screen is not displayed 12 Insert Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD ROM into the optical disc drive Confirm the paramete...

Page 325: ...11 Caution In the situation below make sure to update the system and to apply the Hotfix KB921411 Modified system configuration Recovered the system using recovery process Note If you use Windows Serv...

Page 326: ...message is displayed make sure to click Finish to restart the system Figure 162 Software Update Installation Wizard The Hotfix KB921411 was successfully applied Updating the System The System Update a...

Page 327: ...Autorun Menu is displayed 3 Left click on Setup Windows and then click Update the system Note You can also right click on the Autorun Menu Follow the on screen messages to proceed The OK dialog box is...

Page 328: ...w file type Hide protected operating system files Recommended When the message You have chosen to display protected operating system files is displayed click Yes 4 Make sure of the files Open System d...

Page 329: ...ained in the network driver Using PROSet enables the following items Verify detailed information of the adapter Diagnose loop back test packet transmission test and so on Setup of teaming Configuring...

Page 330: ...l Panel Network Connections and Local Area Connection Procedure with the classic start menu a Click Start menu Click Settings and Click Network Connections The Network Connections dialog box is displa...

Page 331: ...lude this location in the search check box and and specifiy the correct path 6 Click Next 7 Click Finish Re install the Network Driver The network driver will be installed automatically Optional Netwo...

Page 332: ...Fault Tolerance AFT is a feature that creates a group containing more than one adapter and converts the process of the working adapter to the other adapter in the group when any trouble occurred on t...

Page 333: ...ter Fault Tolerance or Adaptive Load Balancing and click Next 5 Click Finish 6 If it is necessary to set the adapter priority setting follow the steps below Otherwise go through to step 7 a Click the...

Page 334: ...matically Installing a RAID controller Driver LSILogic MegaRAID SAS 8480E Troubleshooting The driver may sometimes not be installed during the OS installation In this case please install the driver as...

Page 335: ...ed before it can be used The Windows activation process is as follows 1 Click Run on Start menu Type the following in the Open box and click OK oobe msoobe a Figure 163 Run Dialog Box 2 When the scree...

Page 336: ...User Guide 335 www bull com 3 Follow the on screen messages to proceed with the activation Figure 165 Windows Activation Screen 2...

Page 337: ...User Guide 336 www bull com Setting for the Memory Dump Collection Debug Information Use the procedure described in Memory Dump Debug Information on page 289...

Page 338: ...uide 337 www bull com Appendix 7 Installing and Using Utilities This section describes how to use the ExpressBuilder DVD that comes with your server and to install the utilities stored on the ExpressB...

Page 339: ...elps you install the Operating system the Management software or use the maintenance utilities When you insert the ExpressBuilder disk into the DVD drive and reboot the system the following menu appea...

Page 340: ...ss Setup see Appendix 4 Installing the Operating System with Express Setup on page 264 or the following functions from this menu Create the OEM Disk You can create the Windows OEM Disk to use at the W...

Page 341: ...OS Startup FD is used to start the ROM DOS system See ROM DOS startup FD on page 238 Test and diagnostics This function allows you to diagnose this computer See Test and diag nostics on page 238 Maint...

Page 342: ...indows XP Vista or Win dows Server 2003 or later Some documents are provided in PDF format Use the Adobe Reader to view or print these documents If the menu does not appear select My computer by using...

Page 343: ...m We recommend you create a Parameters file to setup the servers from the ExpressBuilder When using a floppy disk a USB floppy disk drive is required Caution You cannot create a Parameters file for Mi...

Page 344: ...User Guide 343 www bull com 3 Right click on the screen or left click Setup Windows The menu displayed below appears 4 Click Parameter File Creator...

Page 345: ...User Guide 344 www bull com The Parameter File Creator is displayed 5 Load Parameters step is displayed Select Do not load parameters from the menu and click Next...

Page 346: ...User Guide 345 www bull com 6 Select the Operating System to install Select Install the Windows 32bit editions from the menu and click Next...

Page 347: ...meter File Creator displays the upper limit that the RAID controller can support The total of The number of physical devices used to create the logical drive and The number of the physical devices spe...

Page 348: ...User Guide 347 www bull com 8 Specify the installation medium and the Windows system partition The Specify medium Partitions step is displayed Confirm the parameters modify if necessary and click Next...

Page 349: ...s the contents of the hard disk will be all deleted If Use existing partitions is selected ExpressBuilder installs the Operating System to the 1st partition the 1st par tition contents are deleted The...

Page 350: ...license mode The Enter basic parameters step is displayed Confirm the parameters modify if necessary and click Next Caution The Computer name and User name are required parameters Note Even if you do...

Page 351: ...ings The Enter Network Protocol step is displayed Confirm the parameters modify if necessary and click Next 11 Enter the domain or workgroup name to be used The Enter domain and account step is displa...

Page 352: ...o install The Select Windows component step is displayed Confirm the parameters modify if necessary and click Next 13 Select the applications to install The Setting applications step is displayed Conf...

Page 353: ...s The Save parameters step is displayed If you want to save the parameters set the free formatted floppy disk Select Save parameters enter the file path of the parameters files into the text box and c...

Page 354: ...created Click Yes to exit the Parameter File Creator Notes If you wish to modify the existing information file parameters file click Load Parameters at the Load Parameters screen Refer to the help to...

Page 355: ...ly system operation system extension and transfer tasks Some features of NEC ESMPRO Manager include Hardware and software server configuration Hardware resources mounted in servers such as the CPU mem...

Page 356: ...aScope is a software used for the remote management of the BULL NovaScale series See the online documentation for details on the functions and installation of NEC DianaScope Note You need the server l...

Page 357: ...Windows Before installing the Universal RAID Utility you need to install the following software Microsoft NET Framework 2 0 The Runtime component of the Microsoft Visual C 2005 SP1 This software is pr...

Page 358: ...oller via network If you want to manage it via network please use the function of remote console ex Remote Desktop of Windows Easy Configuration You can not use the function of Easy Configuration to L...

Page 359: ...nent was purchased Be sure to record the same information for any components added to the system such as a power supply hard disk drives add in boards or printers Record the model and serial numbers o...

Page 360: ...Serial No Date installed Monitor Type Model name Serial No Date installed Hard Disk 1 Type Serial No Capacity Date installed Type number 2 Type Serial No Capacity Date installed Type number 3 Type Se...

Page 361: ...ed Additional cabinet for disk Model name Serial No Date installed External Peripheral Device 1 Model name Serial No Manufacturer Date installed External Peripheral Device 2 Model name Serial No Manuf...

Page 362: ...com Software Firmware version OS Application of RUR media Apply Name Name Version Version File system FAT HPFS NTFS Others Bundled software installed Licensed software installed Application running w...

Page 363: ...mailing address below NAME __________________________________________________________ DATE ______________ COMPANY ___________________________________________________________________________ ADDRESS __...

Page 364: ..._____________________________ DATE ______________ COMPANY ___________________________________________________________________________ ADDRESS __________________________________________________________...

Page 365: ......

Page 366: ...BULL CEDOC 357 AVENUE PATTON B P 20845 49008 ANGERS CEDEX 01 FRANCE REFERENCE 86 A1 83EV 00...

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