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Help
I have an ADSL master socket, do I still need to use filters?
No. When you get to
Quick Start
guide step 3, you’ll simply plug your broadband
cable straight into the ADSL master socket’s DSL socket.
A broadband (ADSL) main socket
looks like this:
Can I connect more than one telephone to a filter?
Yes. If you use a socket doubler you can connect more than one phone to a single
ADSL filter, as shown here.
What do I do if I don’t have enough ADSL filters?
You can order ADSL filters at
www.bt.com/shop
and most computer shops or by
calling us on 0800 800 150.
You can still install broadband even if all devices don’t yet have an ADSL filter, but
you must unplug any device without an ADSL filter from its phone socket. You can
reconnect the device once you’ve an ADSL filter for it.
My broadband connection to my Hub is unreliable. What should I do?
If it’s
less than ten days
since you first connected your Hub to broadband, please
wait a little longer. Your line needs time to establish its best speed. To make sure
you receive the fastest, most reliable service possible on your line, we’ll remotely
test it for up to ten days after your broadband is activated. This may occasionally
interrupt your service and cause your speed to vary. This is normal, and your speed
will settle down after ten days.
Summary of Contents for Mobile Broadband Laptop
Page 1: ...BT Total Broadband Quick Start Start here ...
Page 3: ...BT Total Broadband User Guide Follow Quick Start guide first ...
Page 5: ......
Page 7: ......
Page 8: ...Learn about Learn about ...
Page 9: ...6 Learn about ...
Page 12: ...Set up Set up ...
Page 13: ......
Page 24: ...Help Help ...
Page 25: ...Help 22 ...
Page 49: ...46 ...
Page 50: ...Your BT Home Hub 47 Your BT Home Hub Your BT Home Hub ...
Page 51: ...48 Your BT Home Hub ...