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24
Help
Help with connecting to the internet using the BT Home Hub
For example: you can’t browse the internet or send email, and your internet
connection’s very slow.
What to do…
1
Try restarting
Press and release the
Restart
button on the side of your Hub, and then restart
your computer. Restarting fixes most connection problems.
2
Try opening your web browser
If you’re connected to your Hub, help information will appear on your screen or
BT Broadband Desktop Help will launch. Follow any on-screen help.
3
Check your Hub lights using the table below
Section
Page
Upgrading light is flashing orange
A
25
Power light is red
B
25
Power light is orange
C
25
No lights
D
25
Broadband light is flashing orange
E
26
Broadband light is red
F
27
Broadband light is off
G
27
Broadband light is blue
H
29
If you don’t use a BT Home Hub, please see page 30.
Summary of Contents for Mobile Broadband Laptop
Page 1: ...BT Total Broadband Quick Start Start here ...
Page 3: ...BT Total Broadband User Guide Follow Quick Start guide first ...
Page 5: ......
Page 7: ......
Page 8: ...Learn about Learn about ...
Page 9: ...6 Learn about ...
Page 12: ...Set up Set up ...
Page 13: ......
Page 24: ...Help Help ...
Page 25: ...Help 22 ...
Page 49: ...46 ...
Page 50: ...Your BT Home Hub 47 Your BT Home Hub Your BT Home Hub ...
Page 51: ...48 Your BT Home Hub ...