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Help
Where can I find my username and password / email?
Your username and password details were sent to you by email or letter when you
ordered the service. Your username is usually
, your
password should have been chosen by you.
To access your email, either use the BT Yahoo! Mail icon on your desktop or type
bt.yahoo.com/webmail
into your web browser. You’ll need your username and
your password (see above).
If you’ve a username but can’t remember your password, you can reset your
password. Go to
bt.yahoo.com
and click ‘Forgot password?’ on the sign-in page.
> You don’t need your username or password to connect to BT Total Broadband,
but you do need them to access your email and BT Yahoo! Online features
> If you can’t find these details, please call us on 0800 111 4567
Where can I find my BT Broadband Talk phone number and password?
These details were sent to you by email when you ordered the service.
To access your email, either use the BT Yahoo! Mail icon on your desktop or type
bt.yahoo.com/webmail
into your web browser.
If your Hub’s Phone light is blue, you can also find your BT Broadband Talk phone
number using Hub Manager.
To find out how to access your Hub Manager, please see page 53. For your BT
Broadband Talk password please go to
www.bt.com/broadbandtalk/youraccount
and click on the forgotten password link.
If you can’t find your BT Broadband Talk username and password by checking
your BT Yahoo! Mail account or Hub Manager please call us on 0800 111 4567.
I already have a modem or router, what should I do?
Turn it off and unplug it from the mains. Then follow the leads and unplug them
from your computer and phone socket. If it’s connected to an ADSL filter, unplug it
from the filter. Follow the
Quick Start
guide or the set-up instructions on page 11.
Summary of Contents for Mobile Broadband Laptop
Page 1: ...BT Total Broadband Quick Start Start here ...
Page 3: ...BT Total Broadband User Guide Follow Quick Start guide first ...
Page 5: ......
Page 7: ......
Page 8: ...Learn about Learn about ...
Page 9: ...6 Learn about ...
Page 12: ...Set up Set up ...
Page 13: ......
Page 24: ...Help Help ...
Page 25: ...Help 22 ...
Page 49: ...46 ...
Page 50: ...Your BT Home Hub 47 Your BT Home Hub Your BT Home Hub ...
Page 51: ...48 Your BT Home Hub ...