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Help
Guarantee
BT guarantees this product against faults for a
period of one year from the date of purchase
provided that:-
•
The product has been used only for its
intended purpose and has not been subjected
to misuse or been wilfully or accidentally
damaged (including electrical storm damage).
•
The product has not been tampered with or
repaired by anyone other than BT, its staff
or its agents.
If a fault occurs then you should contact the
BT helpline on 0845 600 0053. You should be
able to provide proof of purchase.
The terms of this guarantee do not affect your
statutory rights.
If your Image 2001 develops a fault outside the
guarantee period then:-
•
If you have purchased extended warranty
cover call the number supplied with your
extended warranty pack. If you don’t have
extended cover we recommend that you
call 0845 600 0053 for advice on authorised
repair agents.
BT sponsors two schemes which you can join
if you are bothered by unwanted faxes and
phone calls:-
Fax Preference Scheme
BT is a sponsor of the Fax Preference Service
(FPS)
– a scheme to enable customers to
reduce unwanted faxes.
The main feature of the
FPS
is that whilst it
helps reduce the volume of unsolicited faxes,
it still allows you to receive faxes from
organisations with which you have a contractual
relationship.
In order to register for the
FPS
, BT customers
should ring
0541 554555
.
Telephone Preference Scheme
BT is a sponsor of the Telephone Preference
Service
(TPS)
– a scheme to enable customers
to reduce unwanted sales calls.
The main feature of the
TPS
is that whilst it
helps reduce the volume of unsolicited sales
calls, it still allows you to receive important
marketing calls from organisations with which
you have a contractual relationship.
In order to register for the
TPS
, BT customers
should ring 0800 398893.
