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38
Occasionally when the phone rings,
“INVALID DATA” appears on the TV
screen.
Everything on the product seems to
have stopped working.
TV Channel changes when you use
Easicom
TV3
.
E-mail message cuts off suddenly.
“MEMORY FULL” is displayed on
screen.
Every time I download new e-mails, I
also get all the old ones again.
When creating a long e-mail or letter,
the keyboard seems to stop working.
When dialling to Send/Recieve
e-mail, I get an error message:
“Cannot communicate with ISP”
The data from the telephone
exchange has become corrupted - the
Easicom
T V3
is not faulty.
Set Top Box is locked up.
This may happen if you have a VCR
or Satellite Receiver connected to the
AUX socket of Easicom
TV3.
The message might be longer than
the maximum 4k of text.
Up to 100 e-mails/letters can be
stored in the memory.
You have set the Easicom
TV3
to save
all messages on the mail server.
Each e-mail/letter is limited to about
4,000 characters. When you have
reached this limit, TV3 cannot accept
anymore keystrokes.
The Internet Service Provider phone
line is busy.
Easicom TV3 is not connected to the
phone line.
If this occurs on a frequent basis,
contact your telephone Service
Provider for assistance.
Unplug the mains power cable for a
few seconds then reconnect. All
information is retained except the
time and date setting.
Switch your VCR or Satellite receiver
to Standby when not in use.
Ask your sender to e-mail you in
smaller chunks of text.
Delete some e-mails/letters from the
memory.
Under the SET UP, E-MAIL, MAIL
ACCOUNTS screen, set the “LEAVE
COPY ON SERVER” option to “NO”.
Ensure that new e-mail/letters are
less than 4,000 characters (about 12
screens of information).
Try again later.
Connect Easicom TV3 as shown on
page 7.
Symptom
Possible Cause
Solution
HELP AND ADVICE