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Help
The Diverse Helpline is available to
assist you should you experience any
problems either setting up or operating
your phone system. However, some
problems have a simple solution and this
section outlines some of the most
common and how to solve them.
Replacing handset batteries
After a time, you may find that the handset
batteries are running out of charge more
quickly. This is an additional sign of wear
and the batteries will need replacing.
Use only AA size Nickel Cadmium
rechargeable batteries in the handset.
Any other types may cause irreparable
damage.
IMPORTANT!
The emergency services can be
contacted in the UK by dialling
999
or
112
which is valid in any country
that is a member of the European
community.
IMPORTANT!
If your Diverse ISDN is connected
to a switchboard, you may have to
dial an access number before
999
to contact the emergency services.
Some switchboards cannot dial out
during a power failure.
Do not immerse batteries in water or
throw them into fire, or dispose of them
with ordinary domestic refuse.
To charge the batteries, only use the
plug-in power supply unit provided.
Recommended batteries should have a
power rating of 600m Ah 1.2V. Batteries
are available from the Diverse Helpline
on
0345 90 80 70
.
BT accepts no responsibility for damage
caused to your Diverse ISDN handset by
the use of non-NiCad batteries.
No display appears
The handset may not be switched on.
The batteries may be flat or dead.
Recharge or replace the battery.
Handset cannot connect to the base
This is usually indicated by a flashing
or the message
BASE X
flashes, where
X
is the base number, and may be due to
any of the following:
HELP