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Quick set-up guide

If you need some help, call us on 

0800 218 2182*

 or go to 

bt.com/producthelp 

8

3

  Go!

Your BT1100 is now ready for you to use

•  For help setting the date and time, go to page 42.
•  For instructions on making a call, go to page 19.
•  For help personalising your phone’s settings, go to 

page 35.
Or, you may find the answer in the Help section 
on page 52 or see our online frequently asked 
questions at 

bt.com/producthelp

Alternatively, call the Helpline on 0800 218 2182*.

*  Calls made from within the UK mainland network are free. Mobile and 

international call costs may vary.

If you cannot find the answer 
to your problem in this user 
guide, then please call our free 

Helpline on 0800 218 2182*. 
Our dedicated advisors are 
more likely to be able to help 
you than the retailer where you 
made your purchase.

Summary of Contents for BT1100

Page 1: ...UK s best selling phone brand Quick Set up and User Guide BT1100 Digital Cordless Phone...

Page 2: ...orking socket Connect your phone to the power supply and allow the batteries to charge for 24 hours before connecting the line cord to your telephone socket To make sure you get the best range and rec...

Page 3: ...ble batteries must be of the same type BT accepts no responsibility for damage caused to your BT1100 by using any other type of batteries Contents for each additional handset multipacks only Handset H...

Page 4: ...pends on where you position the base Putting it as high as possible can help give you the best signal IMPORTANT Don t connect the phone line to a phone socket until the handset is fully charged The ba...

Page 5: ...ill show Batteries flat Please charge You must recharge the handset batteries before you can use the handset If the charge completely runs out the handset will switch off Place the handset on the base...

Page 6: ...bsequent charging time for the batteries is approximately 8 hours The charge capacity of rechargeable batteries will go down over time which will reduce the talk and standby time Eventually they ll ne...

Page 7: ...n the battery compartment cover then gently ease the batteries out Using your BT1100 on a line with broadband To avoid problems with your broadband or noise on your phone line you might need to plug y...

Page 8: ...you may find the answer in the Help section on page 52 or see our online frequently asked questions at bt com producthelp Alternatively call the Helpline on 0800 218 2182 Calls made from within the U...

Page 9: ...te 21 Incoming speech volume 21 Redial 21 Voicemail 1571 22 Keypad lock 22 Turn the handset ringer on or off 23 Finding handset paging 23 Contacts Store a contact name and number 24 Character map 25 V...

Page 10: ...he handset tones on or off 36 Change the handset name 37 Change the handset display contrast 37 Change the call settings 38 Set the base ringtone 38 Set the base ringer volume 39 Set a PBX access code...

Page 11: ...set 48 De register a handset 49 Make an internal call between handsets 50 Transfer a call 50 Hold a 3 way call 51 Help 52 General information Safety information 56 Cleaning 57 Environmental 57 How to...

Page 12: ...the incoming speech volume In menu mode press to scroll up through the options Contacts Access your Contact list and add new Contacts Talk In standby mode press to make and receive calls see page 19...

Page 13: ...lling Features and when connected to a switchboard PBX End call On or off Press to end a call In standby press and hold to switch the handset on or off see page 19 In menu mode press to return to the...

Page 14: ...issed call in the Calls list Incoming call received Outgoing call made The keypad is locked Handset ringer is switched off On alarm is set Flashing alarm time has been reached UnMute Mute Indicates wh...

Page 15: ...e menu you want is displayed press the Left option button 4 Use the or button to scroll through the available sub menu options When the sub menu you want is displayed press the Left option button Sele...

Page 16: ...Speed dial list Speed dial 1 9 Calling Features Check Diversion Cancel Ringback Call Waiting Reminder Call Call Barring Anon Call Reject Contacts menu Accessed by pressing the button Add new contact E...

Page 17: ...l Call Ringtone Ringing Volume Handset Tones Keypad Tones On Off Confirmation Tones On Off Handset name Display Contrast Level 1 5 Call Settings Auto Answer Auto End Call Auto join calls First Ring On...

Page 18: ...m producthelp 18 Base In use Charging light Blue light is on and flashes when phone rings or the handset is in use Find Press to ring all registered handsets helpful for finding a missing handset see...

Page 19: ...ccurately displayed Make an external call 1 Press 2 When you hear the dial tone enter the number Preparatory dialling 1 Enter the number first If you make a mistake select Del by pressing the Right op...

Page 20: ...back within range Receive a call When you receive a call the phone rings and the display shows Incoming call and If you ve got a caller display service the display shows the caller s number if it s a...

Page 21: ...ming speech volume 1 Press or to increase or decrease the volume The first press will present the Call volume screen so you can see the current volume level Subsequent presses will change the volume y...

Page 22: ...re returning to the home screen with the icon displayed To unlock the keypad 1 Press and hold for 2 seconds The handset gives a confirmation tone and Keypad unlocked is briefly displayed before return...

Page 23: ...off Find handset Paging You can ring a handset to help find it 1 Press on the base All handsets registered to the base will ring and the screen will show Base searching for handsets for up to 2 minut...

Page 24: ...f contacts Names can be up to 14 characters and numbers up to 24 digits The handset will come with some special numbers pre stored These will include the BT Product Helpline 0800 218 2182 BT 118500 ou...

Page 25: ...mpted to Copy to other handsets If you wish to press and follow the display instructions or see page 28 The other handset s must be in idle mode to work Character map 1 1 2 a b c 2 3 d e f 3 4 g h i 4...

Page 26: ...Edit the number using to delete numbers and use the keypad to enter new ones then press 6 The display will show Contact saved and you will hear a confirmation tone If there is more than one handset r...

Page 27: ...andset has pre programmed in the memory Delete all contacts 1 From the home screen press The first entry will be displayed Select Options by pressing 2 Press until Delete all contacts is displayed and...

Page 28: ...tact s name will be displayed press If you only have 2 handsets registered to the base The display will show Copying to and the handset name number you are copying to Once the contact has been copied...

Page 29: ...s the handset name number you are copying to will be displayed Once the contact has been copied successfully the display will show Copy complete and you will hear a confirmation tone If you have more...

Page 30: ...ice Once a Speed dial entry has been stored you can simply press and hold the Speed dial button to automatically dial the number stored under it Save a Speed dial entry 1 From the the home screen ente...

Page 31: ...t and select Options by pressing 3 Edit speed dial is displayed press 4 Edit the number by selecting Del to delete digits and then enter the new digits Press to save You will hear a confirmation tone...

Page 32: ...able to see your caller s number on your handset display provided it s not withheld before you answer a call If your caller s name is stored in your contacts list and it matches the number calling yo...

Page 33: ...own e g 10 new calls You can clear the notification by viewing the calls list on any handset registered to the base The icon will still be presented for missed calls in the calls list so you can diffe...

Page 34: ...ou will hear a confirmation tone 5 If you have more than one handset registered to the base the display will show Copy to all handsets Press if you wish to copy to your other handsets Delete an entry...

Page 35: ...andset settings Set the handset ringtone for external or internal calls 1 Select Menu scroll to Settings and press 2 Sounds is displayed press Ringing is displayed press 3 External Call Ringtone is di...

Page 36: ...dset Tones is displayed and press 3 Keypad Tones is displayed press or press to display Confirmation Tones and then press 4 Press or to select On or Off then press to save Saved will be displayed and...

Page 37: ...fault setting is Level 3 Change the handset name 1 Select Menu scroll to Settings and press 2 Sounds is displayed press until Handset Name is displayed and press 3 Edit the name by selecting Del to de...

Page 38: ...lly before the handset s start to ring for the second burst of ringing Choose from 5 base ringtones The default base ringtone is Melody 1 Change the call settings 1 Select Menu scroll to Settings and...

Page 39: ...ill be displayed if you turn the ringer off 5 Press to save your choice Saved will be displayed and you will hear a confirmation tone Set a PBX access code 1 Select Menu scroll to Settings and press 2...

Page 40: ...press Then follow the prompts and enter the new 4 digit PIN 4 Enter the new 4 digit PIN again and press The display will show New system PIN saved and you will hear a confirmation tone Reset the hand...

Page 41: ...l Reset is displayed and press 3 Settings is displayed press to display Clear user data and press Handset is displayed press or press to display Base and then press 4 If the system PIN is not 0000 you...

Page 42: ...then you will need to do so before you can set an alarm The clock will also be displayed on the handset screen in idle mode Set the time format 12 or 24 hour 1 Select Menu scroll to Clock Alarm and p...

Page 43: ...oice 6 You will hear a confirmation tone and the display will briefly show Alarm on and the time you have set Stopping the alarm when it goes off When the alarm goes off the selected melody will play...

Page 44: ...all Barring Anon Call Reject You need to subscribe to the specific BT Calling Feature to be able to use some of these services You might have to pay a fee For more details on BT s Calling Features go...

Page 45: ...ed to dial a busy number over and over again Just dial 5 wait for a confirmation message and hang up Your phone will keep trying the busy number for up to 45 minutes Using Call Diversion Set All Calls...

Page 46: ...p Reminder call is selected you will be prompted to enter the time you wish to receive the reminder call and then press the left option key Follow the spoken instructions or listen for confirmation st...

Page 47: ...blocks calls from withheld or anonymous numbers If a caller withholds their number they won t be able to get through to you Using Call Barring 1 Select Menu scroll to Calling Features and press 2 Pre...

Page 48: ...n register the new one see page 49 If you ve bought a BT1100 multiple pack any additional handsets come pre registered to the base However if you purchase an additional handset separately you must reg...

Page 49: ...ther types of handset will only provide limited compatibility i e you may only be able to make and receive calls on the additional handset De register a handset 1 Select Menu scroll to Settings and pr...

Page 50: ...on your display and you will be returned to your external caller Make an internal call between handsets If you have more than one handset registered to the base you can make internal calls between tw...

Page 51: ...to your base and 1 external caller Once the 3 way call is in progress other handsets registered to the base can join the call by pressing 1 During a call select Options by pressing the button Multi c...

Page 52: ...make or receive calls Check that the mains power is correctly connected The batteries may need recharging Has there been a power cut If so place the handset back on the base for ten seconds and try ag...

Page 53: ...s are low place the handset on the base charger to recharge You hear the busy tone when you press Make sure the handset is in range of the base Another handset registered to your BT1100 base may be on...

Page 54: ...nterference when registering Base unit does not ring but the lights are on Have you connected the telephone line correctly Is the base ringer set to off You may have a faulty line or socket Try using...

Page 55: ...0 218 2182 or go to bt com producthelp General sales enquiries BT Residential lines call 150 BT Business lines call 152 For non BT line customers call 0800 800 150 residential or 0800 800 152 business...

Page 56: ...ion Only use the power supply suitable for the BT1100 Using an unauthorised power supply will invalidate your guarantee and may damage the phone The item code for the base mains power supply is 066773...

Page 57: ...nditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm How to recycle your equip...

Page 58: ...tatutory rights Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 52 or contact the BT1100 Helpline on 0800 218 2182 Additional answer...

Page 59: ...switchboard Service Provider Recall R Recall is used when connected to certain switchboards PBXs and some BT Calling Features or those services available via your network provider The BT1100 supports...

Page 60: ...1800000 Printed in China Designed by The Art Design Partnership Available in other formats including braille large print or audio CD If you would like a copy please call 0800 218 2182 UK s No 1 Phone...

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