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Ref: 08082012

Contact details for Oricom support and warranty claims in Australia

Oricom International Pty Ltd
Locked Bag 658
South Windsor, NSW 2756
Australia

Email: [email protected]
Phone: 1300 889 785 or (02) 4574 8888
(Monday to Friday 8am to 6pm AEST)
Web: www.oricom.com.au
Fax: (02) 4574 8898

Contact details for Oricom support and warranty claims in New Zealand 

Email: [email protected]
Phone: 0800 674 266
(Monday to Friday 10am to 8pm NZST)
Web: www.oricom.co.nz

Please see our website www.oricom.com.au for the latest version of this user guide as contents may be updated without notice.

Summary of Contents for Professional Series PRO90

Page 1: ...300 889 785 or 02 4574 8888 Monday to Friday 8am to 6pm AEST Web www oricom com au Fax 02 4574 8898 Contact details for Oricom support and warranty claims in New Zealand Email support oricom co nz Phone 0800 674 266 Monday to Friday 10am to 8pm NZST Web www oricom co nz Please see our website www oricom com au for the latest version of this user guide as contents may be updated without notice ...

Page 2: ...erphone with Answering System Keep this user guide for future reference Always retain your proof of purchase in case of warranty service and register your product online at AUSTRALIA www oricom com au Oricom Customer Support 1300 889 785 or 02 4574 8888 ...

Page 3: ...u guide 12 Making and receiving calls 13 Using your menu 18 Using your phone book 26 Using your quick dial memory 29 Using your calls list 31 Using your answering machine 33 Use on a private branch exchange 40 Troubleshooting guide 41 Technical Information 43 Customer Support 45 Warranty information Australia 46 ...

Page 4: ...tting up or using your Oricom product now or in the future call Oricom Support Australia 1300 889 785 or 02 4574 8888 www oricom com au Mon Fri 8am 6pm AEST New Zealand 0800 67 42 66 www oricom co nz Mon Fri 10am 8pm NZST Table of contents ...

Page 5: ...ms Do not use your telephone during an electrical storm thunderstorm as it is possible to get an electric shock Refer to information contained in White pages directory This phone is designed for connection to a PSTN telephone line or an analogue extension port of a PBX system If you connect this device to a digital extension of a PBX damage may result to the PBX You phone works with most popular h...

Page 6: ...he local number should be dialled from your telephone DO NOT dial the area code digit or the 0 prefix Use only the mains adaptors supplied with this product Incorrect adaptor polarity or voltage can seriously damage the unit Adaptor for base unit Input 100 240VAC 50 60Hz 250mA Output 12VDC 670mA This telephone is capable of producing very high volume levels when the Boost is switched on and the vo...

Page 7: ...oost Menu Date Time PIN PIN Answer record English On off Answer only Edit profile2 INT melody Format Answer off contrast read number 24 hour Delete profile3 volume On off 12 hour Answer delay Set ring delay Delete all Rec ringer change case Record new Del All msg Copy entry Rename recall Delete Short long Remote PIN Copy Append Delete all Old pin system PIN copy all Old PIN NZ Caller ID On off ...

Page 8: ...rchased a PRO90 telephone Additional Cordless Handsets You can add up to 5 additional cordless handsets to your PRO90 Corded Phone Please contact Oricom on 1300 889 785 for details You will need to download the PRO910 1 User Guide from www oricom com au for the complete instructions on your additional cordless handset 1 corded phone base 1 power adaptor 1 telephone line cord ...

Page 9: ...wer on b Plug the telephone cable into the socket marked on the back of your corded phone and plug the other end into the phone wall socket Socket for Vibrate Pad VIB100 available as an accessory Jack for headset headset not included Important Use only the power adaptor and telephone line cord supplied with your PRO90 otherwise your phone may not work You should ensure access to the power adaptor ...

Page 10: ...Make sure your phone Is on a dry flat and stable surface Isn t a trip hazard with its power cable Is at least one metre from other electrical appliances Isn t exposed to smoke dust vibration chemicals moisture heat and direct sunlight Please take care that the power supply isn t obstructed by furniture Private exchanges If your phone is going to use a private exchange for example if you have to di...

Page 11: ...8 14 19 20 1 Fast Forward Memo 2 Up Redial Pause 3 Rewind OGM 4 Down CID Recall 5 OK Menu 6 Play Pause 7 Stop Esc Ans on off 8 Mute Delete 9 Tone 10 Boost 11 Volume Up 12 Volume Down 13 Antenna 14 Phone book Dial 15 Memory 1 16 Memory 2 17 Memory 3 18 Page Internal 19 Headset 20 Speaker ...

Page 12: ... phone display icons explained The following icons appear in your corded phone display to indicate Ringer off Hands free mode Call in progress Boost receiver volume is on Icon will flash Mute microphone You have new calls Internal call in progress ...

Page 13: ...rowse sub menu open your main menu and then press or Select sub menu item scroll using or until the item you re looking for is shown in the middle line of the display and then press Browse a function open your sub menu and then press or Select a function scroll using or until the function you re looking for is shown in the middle line of the display and then press Enter digits or letters use your ...

Page 14: ...mber by picking up the handset or pressing 4 End your call by putting the handset back in its cradle End a call Simply put the handset in its base cradle Take a call Corded phone Simply lift the handset or press Redial a number Your corded phone stores the last five numbers you ve dialled max 24 digits each 1 Open the redial list by pressing 2 Scroll through the redial list using the or buttons un...

Page 15: ...ber you want to call back using or then lift your handset Note Each phone number will be announced as you scroll through the incoming calls list provided the Read Number feature is enabled See page 23 Read number for details Dial a number in your phone book To store a phone number in your phone book see page 25 1 Open your phone book by pressing 2 Scroll to find your number using or then lift your...

Page 16: ...the Read Number feature is enabled See page 23 Read number for details Adjust the handset earpiece volume You can increase or decrease the volume to suit you To adjust the volume while you re making a call press the buttons and Boost the handset earpiece volume To boost the handset earpiece volume while you re making a call press the An image of an ear will flash in the display to show that boost ...

Page 17: ... are 5 levels Note You can t boost volume when using hands free calling See call length During a call the display shows the duration of the call Use a headset not included Simply plug your headset into the headset socket marked on the right side of the corded phone This socket can also be used with an Induction Neck Loop Oricom Part No CLILOOP not supplied Mute During a call you can mute the micro...

Page 18: ...ur mains power fails you can still use your phone to make and receive calls though the incoming call light will not work your caller s details will not be stored and the display will only show when you lift the handset You can still View and dial numbers using your phonebook or the and keys Dial out using Recall Flash and pause Adjust the earpiece volume Mute the microphone ...

Page 19: ... the household whose preferences for volume boost and equalizer will also be memorised and applied as indicated below User Profiles You can store 3 different user profiles each with different settings for the Volume Boost and Equalizer feature by naming it Max 10 letters Entering a User Profile 1 1 Open your menu by pressing then scroll using or until profile is located in the centre of the screen...

Page 20: ... Boost is located in the centre of the display then press 3 2 Scroll using or until the Boost number required is located in the middle of the display then press 3 3 Scroll using or until name is located in the middle of the display then press 3 4 Press saved is displayed 4 1 Open your menu by pressing then scroll using or until equalizer is located in the centre of the display then press 4 2 Scrol...

Page 21: ...use when making a call you have about one minute to dial the call under that profile before the system will return to its default settings Ringer melody You have a choice of 10 ringer melodies max 5 personal ringer melodies for external calls and 9 ringer melodies for internal calls 1 Open your menu by pressing then scroll using or until ringer tone is located in the middle of the display and pres...

Page 22: ...s located in the middle of the display and press 4 Record your personal ringer tone after the beep 5 Stop recording by pressing 6 Enter a name for the personal ringer tone and press In the menu Rec Ringer you can rename your personal ring tones and delete them one by one or all Ringer volume You have a choice of five volume levels plus Off 1 Open your menu by pressing then scroll using or until Ri...

Page 23: ...n is switched off you can activate it by pressing BOOST It will be switched off again for the next call 1 Open your menu by pressing then scroll using or until Settings is located in the middle of the display and press 2 Scroll using or until Boost On is located in the middle of the display and press 3 You ll see the current boost memory setting e g Off 4 Change the boost memory setting using or a...

Page 24: ...call or when you scroll through your phone book entries your redial list or calls list the telephone numbers will be announced to you 1 Open your menu by pressing then scroll using or until Settings is located in the middle of the display and press 2 Scroll using or until Read Number is located in the middle of the display and press 3 You ll see the current read number setting e g On 4 Change the ...

Page 25: ...e middle of the display and press 2 Date and Time will display on the screen and press 3 Enter the day month and year and press 4 Enter the hours and press Change clock hours to 12 or 24 hour format 1 Open your menu by pressing then scroll using or until time is located in the middle of the display and press 2 Scroll using or until Format is located in the middle of the display and press 3 You ll ...

Page 26: ...splay and press 2 Enter the System PIN and press The phone will be reset Using your phone book You can store alphabetically up to 50 names and their phone numbers in your phone book To quickly find a phone book entry simply enter the first letter of the name you ve stored Note Each phone book entry allows for up to 16 letters for any name and up to 24 digits for any phone number Important please r...

Page 27: ...ecial characters Press to delete a number or letter you ve entered Press to toggle between lower case letters and upper case letters Enter a name and number in your phone book 1 Press to open the phone book If the phone book is empty the display shows Empty enter spacepress to enter a phone book contact If there are entries the first entry will be shown to enter another entry press again Press add...

Page 28: ...and use the keypad to enter new ones then press 5 Press to delete digits and use the keypad to enter new ones then press 6 Scroll using or to choose a ringer melody for this entry and press Delete a phone book entry or all entries 1 Press to open the phone book 2 Scroll using or to find the entry you want to delete and press 3 Scroll using or until delete or delete all is located in the middle of ...

Page 29: ...py append all entries Copy all Important When you copy all entries to a handset all existing entries will be deleted To prevent this from happening you can use the Copy append mode 1 Press to open the phone book 2 Scroll using or to find the entry you want to copy and press 3 Scroll using or to either Copy entry Copy append or Copy all and press 4 Select the handset you want to copy to by pressing...

Page 30: ...g the keypad and press 4 Enter the phone number you want to store and press 5 Scroll using or to choose a ringer melody for this entry and press Edit a quick dial entry 1 Choose the quick dial entry you want to edit by pressing either or 2 Press 3 Scroll using or until edit will be displayed in the screen with the arrow on the left of the word and press 4 Press to delete characters and use the key...

Page 31: ...Delete a quick dial entry 1 Choose the quick dial entry you want to delete by pressing either or 2 Press 3 Press or until the arrow is located next to Delete and press 4 You ll see Delete on your display Press to confirm or to cancel ...

Page 32: ... letters per name and 23 digits per number The number of new calls received will be shown in the display with the flashing icon If the number doesn t appear this is because the caller s identification Caller ID has been withheld by the caller You can open and view your calls list by pressing To scroll through your calls list simply press or Here are some things you may see on your calls list displ...

Page 33: ...5 Edit the number for this name if needed and press 6 Scroll using or to choose a ringer melody for this entry and press Delete a single calls list entry 1 Press to open your calls list at the most recent entry 2 Scroll using or to find the entry you want to delete and press 3 Scroll using or until delete is located in the middle of the screen and press 4 You ll see Delete on your display Press to...

Page 34: ...ave Taking a call from the answering machine If the answering machine has accepted a call yet and you hear the caller speaking his message you can take the call to your phone and talk to the caller Lift the handset on the phone and talk to the caller Adjust the base loudspeaker volume You can increase or decrease the phone s loudspeaker volume using the buttons Set the answer mode Having switched ...

Page 35: ...d then record your message after the beep 2 To stop recording press Your outgoing message will be played back to you Note To return your outgoing message to the default message simply press and hold while the outgoing message is playing Check your outgoing message 1 Press briefly Your current outgoing message is announced Set the answer delay You either choose the number of rings you want before y...

Page 36: ...s 3 Change the setting using or and press Record a memo You can record memo messages for yourself or other members of the household which can be played back like normal messages 1 Press and hold for a couple of seconds 2 After the beep record your memo 3 Press to finish recording Listen to messages or memos using the base buttons Playback is in the order messages or memos were received New message...

Page 37: ... messages are being played 2 To confirm press Listen to messages or memos using your handset 1 Open the answering machine menu by pressing 2 Ans Machine is displayed press 3 Scroll using or to display either Play New Msgs or Play All Msgs and press 4 Press to return to standby Memory full Your answering machine will announce if it s full and automatically stop taking any more messages and switch i...

Page 38: ... suggest you change this for security reasons Change PIN 1 Press to open the menu scroll using or until you highlight Ans Machine and press 2 Scroll using or until you highlight Remote PIN and press 3 Enter the old Remote PIN and press 4 Enter the new Remote PIN and press 5 Enter the new Remote PIN again and press Note If you change and then forget your remote access code you can restore the code ...

Page 39: ...ible to use the procedures below to switch the machine on 1 Dial your own phone number from the remote phone and wait until the answering machine picks up the call 2 Press two times then enter your 3 digit PIN after the voice prompt 3 You can manage your messages using your keypad see remote instructions below Note If you make a mistake entering your PIN three times your answering machine will han...

Page 40: ...y or pause your messages press 2 Fast Forward through your messages press 3 Hear outgoing message OGM press 4 Record outgoing message OGM press 5 To end your message press 6 Stop messages press 6 Delete current message press 7 Switch answering machine off press 8 Switch answering machine on to take messages press 9 Delete all old messages press 0 Record a memo press To end your message press 6 ...

Page 41: ... dial a number for an outside line and it takes a while to connect you can insert a pause so you don t have to wait to hear the dialling tone To insert a dialling pause simply enter the number you usually dial for an outside line and then press for two seconds A P on your display will show dialling pause is active Note You can also insert a dialling pause with a phone number in your phone book Usi...

Page 42: ...le beep from the handset at random intervals 1 Check the batteries are full charged The phone system isn t responding You may need to reset to default settings Caller s identification Caller ID isn t working 1 Check you have this service on your phone line Please call your network provider 2 The caller may have withheld their phone number There is interference in the earpiece and or internet conne...

Page 43: ...e light on the phone is constantly flashing You have new answering machine message s Press the button to listen to them and the flashing will stop 1 I have been told by a caller that they had left a message but there are no messages on my answering machine 2 I have been told by a caller that they heard a message that my Mail box is full Check if you have a network based answering system such as Me...

Page 44: ...ded phone Input 100 240V 50 60Hz Output 12VDC 670mA Power supply charger base Input 100 240V 50 60Hz Output 7VDC 420mA Dialling mode Tone DTMF Recall time Flash Short 100 ms Long 600 ms Optimum ambient temperature 0 C to 45 C Optimum relative humidity 20 to 80 ...

Page 45: ... Answer mode Answer and record PIN code for remote access 000 Answer delay 9 Time format 12 hours Ringing melody external internal 8 9 Ringing volume 4 Keypad beep On Contrast 4 Boost Off Recall time Short 100 ms Dialling mode Tone ...

Page 46: ...s about using the product after reviewing the resources above or would like to purchase replacement parts or accessories please call our Customer Support Team Our dedicated local support team are more likely to be able to help you than the retailer where you made your purchase Important Please retain your purchase receipt and attach to the back page of this user guide as you will need to produce t...

Page 47: ... advises that your product does not qualify for return this warranty does not apply to your product Products that are authorised to be returned to Oricom in Australia must include all of the following A completed Return Authorisation form A copy of your Proof of Purchase please keep your original copy The faulty product including all accessories Send the approved returns to Oricom International Pt...

Page 48: ... of any user generated data such as stored telephone numbers text messages and contact information Please ensure that you have made a copy of any data saved on your goods before sending for repair Please also be aware that goods presented for repair may be replaced by refurbished goods or parts of the same type rather than being repaired ...

Page 49: ...rom the date of purchase of the product evidenced by your dated sales receipt You are required to provide proof of purchase as a condition of receiving warranty services You are entitled to a replacement product or repair of the product according to the terms and conditions of this document if your product is found to be faulty within the Warranty Period This Warranty extends to the original purch...

Page 50: ... and excludes any liability for damages or any other remedy arising under any other legislation or the common law if the damage occurs as a result of 1 failure by you to adhere to the warnings and follow the instructions set out in this user guide for the proper installation and use of the product 2 negligence on your part or misuse by you of the product 3 an uncontrollable external cause which re...

Page 51: ...or modified For warranties that cannot be excluded restricted or modified Oricom limits the remedies available to those specified in the relevant legislation Oricom products come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also e...

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