Quick Start Guide for Snom 360
In This guide
Congratulations on your purchase of Snom 360 phone. Use this
QuickStart to set up your phone and to learn how to use it.
Voice Mail
To access voicemail from your Snom Phone using the special access code:
•
Dial 9999
•
Enter your Extension followed by #
•
Enter your PIN followed by #
•
Follow the prompts to listen to old or new voicemails.
Transferring Calls using #
During a call, press # followed by the number or extension to which the call is to be trans-
ferred.
Configuring your Snom Phone
Using your Snom Phone
WORLDSMART features on your Snom Phone
3
WORLDSMART Features on Your Snom Phone
Support Information
Enjoy using your Phone! For any queries, contact WORLDSMART support at:
[email protected] or call us at:
800 805 0558
(option 2).
Or simply dial 611 from your Phone.
Blind Transfer
•
In an ongoing call, Press the Hold button.
•
Press the Transfer button.
•
Enter the number to which you want to transfer the call. Press the Enter key to com-
plete the transfer.
Attended Transfer
•
When you get a call, press the Enter key to accept the call.
•
Press the Hold button. The active call is placed on hold.
•
Dial the number to which you want to transfer the call.
•
Press the Transfer button after consulting the new party. You will be disconnected.
•
If the call is not answered, cancel the call by pressing the Cancel soft key.
•
Press the Enter key to retrieve the call on hold.
Transferring to User’s Voicemail
WORLDSMART allows you to transfer an ongoing call directly to the voicemail of one of
your colleagues. To do this on your Snom Phone:
•
Press #* followed by user’s extension.
•
This sends your caller to the voicemail box of your colleague, and the call disconnects
on your phone.
•
During an ACD call, press # 2 # followed by the number or extension to forward a call
directly to a user’s Voicemail.
