Fault diagnosis
2014-01-27 / DIS 118_58300000157376_ARA_EN_C
Repair Instructions Consumer Products BGS5
Page 10 of 34
4.3
Result faults
Fault
Possible cause
Troubleshooting
Vacuum cleaner tube or floor nozzle
blocked.
► Empty and clean vacuum cleaner tube.
► Advise customer:
See Operating instructions.
Air guide tube blocked
► Empty and clean air guide tube.
► Advise customer:
See Operating instructions.
Suction hose leaking.
► Check suction hose for leaks, if required replace.
► Advise customer:
See Operating instructions.
Telescopic tube not fitted correctly.
► Check that telescopic tube is positioned correctly.
► Advise customer:
See Operating instructions.
Floor nozzle blocked or defective.
► Clean or replace floor nozzle.
► Advise customer:
See Operating instructions.
Floor nozzle set incorrectly.
► Set floor nozzle according to the floor.
► Advise customer:
See Operating instructions.
Setting on the rotary controller wrong.
► Set slide control according to the floor.
► Advise customer:
See Operating instructions.
Dust container full.
► Empty dust container.
► Advise customer:
See Operating instructions.
Suction power too low.
Filter blocked.
► Check and clean all filters, if required replace.
► Advise customer:
See Operating instructions.
Floor scratched.
Floor nozzle rollers or housing rollers de-
fective.
► Check and clean rollers, if required replace.
► Advise customer:
See “Advising customer” document.
