Concerning this document
2014-01-27 / DIS 118_58300000157376_ARA_EN_C
Repair Instructions Consumer Products BGS5
Page 2 of 34
1.1
Purpose and target group
These repair instructions include information on troubleshooting and repairs.
This information supports the following employees in customer service:
•
Service technicians who repair domestic appliances
•
Technical storemen in the spare-parts warehouse who determine the required
spare parts
•
Call centre employees who take orders
1.2
Other applicable documents
The following documents include additional relevant repair information:
•
Documents “Design and function” and “Customer advice”
•
Test programmes
•
Circuit diagrams
•
Exploded drawings
•
Parts lists
•
Repair videos
