Brother Stampcreator PRO SC2000USB Operation Manual Download Page 53

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DESIGINING A STAMP

CARE & TROUBLESHOOTING

PROBLEM

• Nothing happens after the OK button is clicked in the

Print dialog box.

• The printed characters are blurred.

• Some of the printed characters are missing.

• The characters are not printed on the ID label or

engraved in the stamp in the correct position.

• A draft sheet was not fed from the draft sheet

magazine tray.

• The ID label sheet is not fed into the ID label slot.

• The stamp cannot be inserted.

• The draft sheet is fed out before the message

“INSTALL STAMP !” is displayed.

SOLUTION

• Delete the print job and after turning the machine off,

then on again, try printing again.

• Clean the print head. (See page 45.)

• Clean the print head. (See page 45.)
• Check that there is no slack or wrinkles in the ink rib-

bon. (See page 12.)

• If there is dust, fingerprints, etc. on the draft sheet or ID

label sheet, use a cleaning sheet. (See page 44.)

• Check that the ID label or stamp is the correct size.
• If the problem cannot be corrected, contact your serv-

ice representative.

• Check that the draft sheet has been correctly loaded into

the draft sheet magazine tray. (See page 13.)

• Check that no more than 50 draft sheets are loaded into

the draft sheet magazine tray.

• Check that the draft sheet magazine tray has been fully in-

serted into the draft sheet magazine tray slot. (See page 13.)

• Clean the draft sheet rollers. (See page 44.)

• Check that the ID label sheet has been inserted into the

ID label slot as far as possible.

• Check that the ID label sheet is inserted so that the words

“ID LABEL” can be read. (See page 43.)

• Check that the ID label is the correct size.
• Clean the ID label rollers. (See page 44.)

• Be sure to open the doors within the stamp compart-

ment by pulling the lever toward you. (See page 40.)

• Check that the cap was removed from the stamp before

trying to insert it.

• Check that the skirt is not attached to the stamp before

trying to insert it.

• Check that the grip is not attached to the stamp before

trying to insert it.

• Turn off the machine, and wait a while before turning it

back on and trying again to engrave a stamp.

Easy Reference Trouble Shooting Guide

Summary of Contents for Stampcreator PRO SC2000USB

Page 1: ...Questo manuale d istruzione è fornito da trovaprezzi it Scopri tutte le offerte per Brother SC 2000USB o cerca il tuo prodotto tra le migliori offerte di Macchine per Ufficio ...

Page 2: ...nd other errors relating to the publication 2011 Brother Industries Ltd Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd 2011 Brother Industries Ltd All rights reserved The names of other software or products used in this document are trademarks or registered trademarks of the respective companies that devel...

Page 3: ...d remains very hot immediately after use Do not touch it directly with your hands Dispose of plastic bags correctly and keep away from babies and children Do not wear or play with plastic bags Unplug the power cord immediately and stop using the printer if you notice any abnormal odor heat discoloration deformation or anything unusual when the printer is in use or storage Do not disassemble the pr...

Page 4: ...cleaning pen away from flames Use only the authorized power source 120 V AC for the printer Use only the power cord included with the printer Do not handle the power cord or plug if your hands are wet Do not overload the power outlet socket with too many appliances or insert the power cord into a damaged outlet socket Do not cut damage alter or place heavy objects on the power cord Do not use the ...

Page 5: ...ith clip art images 26 Creating stamps with pictures 26 Advanced Steps 27 Importing graphics from a scanner digital camera or other clip art source 27 Making a stamp containing a photo 28 Auto Format 32 Stampcreator Express 33 Formatting a stamp 33 Printing a draft sheet 34 Making an ID label 35 Adding new styles to the Stampcreator Express software 36 MAKING A STAMP Final Steps 38 Getting ready 3...

Page 6: ...r a Class B digital device Changes or modifications not expressly approved by Brother Industries Ltd could void the user s authority to operate the equipment General Precautions Be sure the machine is always placed on a level stable surface Keep the machine and its accessories out of direct sunlight and extremely dusty places Dust and dirt can cause distortion to the stamp image Do not expose the ...

Page 7: ... sheets for printing the data in order to engrave the stamp 5 stamp skirts 5 grips 5 stamps with caps size 1438 2 size 1850 2 size 2770 1 5 ID label sheets for printing a label that can be attached to each stamp for identification size 1438 2 size 1850 2 size 2770 1 Xenon Lamp Unit Ink Ribbon Cartridge Draft sheet magazine tray slot ID label slot Stamp compartment cover Mode and Set buttons Ink ri...

Page 8: ...YOUR COMPUTER CD ROM containing the computer software and their manuals Be careful that the CD ROM is not scratched Do not subject the CD ROM to extremely high or extremely low temperatures Do not put heavy objects on the CD ROM Precautions Brother Industries Ltd and its suppliers possess all rights and copyrights to this software including but not limited to the programming images clip art templa...

Page 9: ...the xenon lamp counter Reset the counter only after the xenon lamp unit has been replaced with a new one Press the Mode button four times until RESET COUNTER appears in the LCD and then install a new xenon lamp unit Press the Set button see page 45 Baud Rate For serial connection only The baud rate of the COM port on the PC must match the baud rate of the Stampcreator macnihe Changing the LCD disp...

Page 10: ...e power supply jack on the SC 2000USB and the other end of the cord into an AC outlet System Requirements Computer Requirements Check that your system meets the following requirements OS Windows XP Windows Vista 1 Windows 7 1 Interface USB port USB Spec 1 1 or 2 0 protocol COM port 9 pin RS 232C serial port that supports 115 200 bps Hard Drive Over 70MB of available space 2 Memory Windows XP 128MB...

Page 11: ...hield Wizard for installing the software starts up If the dialog box does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click Setup exe ForWindowsVista and Windows 7 users only When the Auto Play dialog box appears click Run Setup exe 3 When the License Agreement dialog box appears please read the li cense agreement carefully If you accept all ter...

Page 12: ...ection continue with step 9 For a serial port connection continue with step 16 For a USB connection 9 For Windows Vista and Windows 7 users only After checking the files during the installation procedure when the Windows Security dialog box appears click the Install button For Windows XP users only After checking the files during the installation procedure when the Software Installation dialog box...

Page 13: ... Windows XP users A The Found New Hardware Wizard starts up When asked if Windows can connect to Windows Update to search for software select No not this time and then click the Next button B In the next dialog box select Install the software automatically Recommended and then click the Next button C When the hardware Installation dialog box appears click the Continue Anyway button D Click the Fin...

Page 14: ...on F A Driver Setup dialog box appears allowing you to select whether to install or uninstall the printer driver Check that Brother SC 2000USB is selected for installation select Install and then click the Next button G A dialog box appears allowing you to select the COM port where the SC 2000USB is connected Select COM1 if the SC 2000USB is connected to the COM1 port COM2 if the SC 2000USB is con...

Page 15: ...out as desired and then click the Next button I A dialog box showing that the printer has been installed appears Click the Next button J Click the Finish button to exit the wizard This completes the installation of Stampcretor P touch Editor software Stampcreator Express software and the printer driver for a serial connection Restart your computer now ...

Page 16: ... into the slots on the left side of the compartment and then push down on the right end of the cassette so that the knobs on the right side slide into the slots on the right side of the compartment 4 Slowly close the ink ribbon compartment cover so that it locks into place NOTE Be careful not to pinch your fingers with the compartment cover while closing it Replacing a used ink ribbon cassette 1 R...

Page 17: ...ts Cleaning sheets are to be used to clean the inside of the machine see page 44 Be sure to separate the cleaning sheets from the draft sheets 4 Close the magazine tray lid 5 Slide the magazine tray back into its outer case 6 Fully insert the magazine tray straight into the draft sheet magazine tray slot NOTE Be careful not to pinch your fingers while inserting the magazine tray To remove the draf...

Page 18: ...creator P touch Editor and Stampcreator Express Use the Stampcreator P touch Editor software to create a stamp design with a wide variety of functions The Stampcreator Express software is a simple stamp editing tool Simply select a style template and then change the text ...

Page 19: ...Editor 4 2 e After starting up Stampcreator P touch Editor make sure that SC 2000USB is selected as the printer in the Printer Setup dialog box Printer Page Setup command in the File menu of the software An electronic user s guide which can be opened by selecting the How To command in the Help menu in the Stampcreator P touch Editor software provides details on using the Stampcreator P touch Edito...

Page 20: ...n be found in the dialog box displayed by selecting the Text com mand in the Format menu Instantly change the font size style bold italic etc and effects underline strike through etc applied to highlighted text or a selected text block These same settings can be found in the dialog box displayed by selecting the Font command in the Format menu see figure 3 Layout Properties Easily adjust the size ...

Page 21: ...lect this tool to draw a box in your layout area Hold down the Shift key while dragging the pointer to keep the box perfectly square Rounded Box tool figure 1f Very similar to the Box tool this tool allows you to draw boxes with rounded corners Hold down the Shift key while dragging the pointer to keep the box perfectly square Ellipse tool figure 1g Draw ellipses in your layout area in the same wa...

Page 22: ...inter To select the desired area of the window draw a rectangle around it by clicking the upper left corner of the desired area dragging the pointer to the lower right corner then releasing the mouse button to take the snapshot To perform the same operation a dialog box can be displayed by selecting the Screen Capture command in the Picture sub menu of the Insert menu Clip Art icon Selecting this ...

Page 23: ... Return key after each line of text see figure 2 The layout area is within the dotted lines Anything outside of this area is not included in the stamp image Changing the font 1 Display the Text Properties 2 Use the Text Input tool to highlight the text to be changed The current font is shown in the Text Properties 3 From the Font drop down list select the desired font see figure 3 The highlighted ...

Page 24: ...ple bold italic underline stripes and outlines by selecting an effect from the Text Properties 1 With the Text Input tool highlight the text to be changed 2 Select the desired style effect from the Text Properties see figure 6 The highlighted text is changed Changing the font of a text block 1 Display the Text Properties 2 With the Select tool click the block of text to be changed in the stamp lay...

Page 25: ... to be changed in the stamp layout Handles appear around the text block 3 Click the Maximum button in the Layout Properties see figure 9 The size of the text is automatically adjusted to the maximum layout area of the selected stamp size with the original vertical and horizontal proportions Manual adjustment 1 With the Select tool click the block of text to be changed in the stamp layout Handles a...

Page 26: ... bottom within the text block NOTE The setting is in effect until you change it Vertical and horizontal block alignment This section describes how to align the text blocks To change the alignment of text within the text block refer to the section Centering text within a block above 1 Display the Text Properties 2 With the Select tool click the block of text to be changed in the stamp layout Handle...

Page 27: ...own the Shift key Changing the line length 1 With the Select tool click the line A box appears on both ends of the line 2 Drag either box to adjust the line length Changing the line width and style 1 With the Select tool double click the line to display the Line Properties dialog box 2 On the Drawing tab select the line style and or weight and then click the OK button see figure 15 NOTE The line w...

Page 28: ...he same manner Changing the frame size Using the Maximum button 1 Display the Layout Properties 2 With the Select tool click the frame Handles appear around the frame 3 Click the Maximum button in the Layout Properties see figure 17 The size of the frame is automatically adjusted to the maximum layout area of the selected stamp size Manual Adjustment 1 With the Select tool click the frame Handles ...

Page 29: ...a to draw the frame 4 With the Select tool double click inside the frame to display the Frame Properties dialog box see figure 19 5 Select the desired frame settings from the Category drop down list and Style list and then click the OK button The selected frame design appears in the layout area see figure 20 NOTE To change the frame size refer to the section Changing the frame size on page 24 Dele...

Page 30: ... Clip art images are not distorted when enlarged or shrunk Excessive shrinking will reduce the image quality Deleting clip art images 1 With the Select tool click the clip art image 2 Press the Delete key on the keyboard Creating stamps with pictures Using a picture 1 Type in the text refer to the section Typing text on page 19 NOTE Text can be inserted before or after selecting a picture 2 Click ...

Page 31: ... change the file format before importing the file into the Stampcreator P touch Editor NOTE Stampcreater P touch Editor can not import images saved in unsupported file formats Enlarging shrinking imported images 1 With the Select tool click the image Handles appear around the image 2 Drag a corner handle to adjust the image to the desired size NOTE If the scanned image is unsatisfactory rescan wit...

Page 32: ...oto data First save a photo image to your computer Specifying the size of the stamp MEMO Click to display the Page Properties If they are already displayed skip this step From the Paper Size box select desired stamp size HINT When editing small stamp layouts increase the zoom ratio to edit the text more easily The zoom ratio can be changed in the Zoom box on the Standard toolbar ...

Page 33: ...ct the photo data that was saved to your computer Adjusting photo data Adjust the photo data to enhance it 1 Use the Select tool to double click the image to display the Image Properties dialog box 2 Click the Image tab 3 In the box of the Effects group box select Photo Enhance 4 Click the Details button to display a dialog box showing various effects applied to the photo ...

Page 34: ...Image Properties dialog box click the OK button to adjust the photo in the layout Entering text 1 Click the Text Input button on the object dock A flashing cursor appears MEMO Before typing in text make sure that the Align Center button on the Text Properties is clicked 2 Type text This completes the layout of the stamp containing a photo ...

Page 35: ... the appropriate setting in the Document Type drop down list Logo Best for stamps with a logo mark Text Good for stamps with text only Text Photo Good for stamps with text and photos graphics Photo Best for stamps containing photos with the Photo Enhance effect applied The print mode can be changed using the setting in the Page Properties NOTE In order for the Stampcreator P touch Editor to select...

Page 36: ... Auto Format command in the File menu 2 Select a category and then click the Next button see figure 1 3 Select a desired template and then click the Next button see figure 2 4 Click the text that you would like to change change the text in the Input box and then click the Next button see figure 3 5 Select the desired options and then click the Finish button or Back button to finish your stamp or r...

Page 37: ...2 After Stampcreator Express is started the Style Selection window appears Click the Browse button 3 In the Select a Style dialog box select the desired category in the Cat egory drop down list 4 Select a style by double clicking it or by clicking the style then clicking the OK button In this example select the style 203 5 The Type Text window appears Select the text line that you want to change b...

Page 38: ... select the bold or italic character style and then specify the character spacing Then click the Close button to return to the Type Text window NOTE The spacing is applied to all text lines In this example select Arial Black in the Font drop down list select the italic character style and then specify 2 in the Spacing box 7 When you have finished designing the stamp click the Next button Printing ...

Page 39: ... box appears check the stamp size in sert the appropriate ID label into the ID label slot of SC 2000USB and then click the OK button For details on printing an ID label refer to the section Making an ID label on page 43 of this STORE OPERATIONS MANUAL For details on assembling a stamp refer to the section Assembling the stamp on page 42 of this STORE OPERATIONS MANUAL ...

Page 40: ...Layout drop down list of the Text Properties dialog box To select a Text Layout setting Display the Text Properties dialog box by double clicking the text object or by clicking the text object and selecting the Text command in the Format menu Select Fixed Frame Size in the Text Layout drop down list and then click the Details button In the Text Options dialog box select Shrink to Fit If the Mainta...

Page 41: ...r Windows_drive Program Files Brother SE42 Template SC2000 In this example make a new folder titled 11_Original in the SC2000 folder and name the template file 1101 Then click the Save button 3 Start up Stampcreator Express and then click the Browse button 11_Original is available in the Category list in the Select a Style dialog box and the new style 1101 is available in the 11_Original category ...

Page 42: ... into the machine Printing a draft sheet 1 Load a draft sheet into the machine to print a positive image Fully insert the draft sheet magazine tray straight into the draft sheet magazine tray slot Be careful not to pinch your fingers while inserting the draft sheet magazine tray To remove the draft sheet magazine tray grab its outer case and then pull out the entire magazine tray 2 Turn on the mac...

Page 43: ...t for stamps with a logo mark Text Good for stamps with text only Text Photo Good for stamps with text and photos graphics Photo Best for stamps containing photos with the Photo Enhance effect applied 7 Click the Print button to start printing a draft sheet For details on printing a draft sheet with Stampcreator Express refer to page 38 ...

Page 44: ...e a soft cloth to wipe off any dust on the clear plastic surface To cancel engraving press the Mode button on the SC 2000USB until CANCEL appears in the LCD and then press the Set button to feed out the draft sheet 3 Select a blank stamp pad in the desired size Make sure that the stamp size you have selected in the drop down list matches the size indicated on the stamp holder see figure 2 4 Remove...

Page 45: ...rface Be sure that the stamp is at the same temperature as the SC 2000USB otherwise the stamp may not be engraved correctly Be careful not to break the ink bag inside the stamp 6 Slowly close the doors Close the stamp compartment cover to the lock position in order for the xenon lamp to flash see figure 6 NOTE Do not look directly at the light The message REMOVE STAMP appears in the LCD Open the d...

Page 46: ...and push it down firmly This action will break the ink container inside the stamp see figure 10 Leave the stamp in an upright position for at least 3 minutes to ensure ink spreads equally over the pad see figure 11 After assembling the stamp allow 30 minutes to 4 hours for the ink to absorb fully into the pad surface Ink cure time varies for each size stamp depending on room temperature To minimiz...

Page 47: ... machine will always print on the lower portion 2 With the layout of the engraved stamp displayed in Stampcreator P touch Editor select the Print command in the File menu Or click in the Print Properties The Print dialog box appears 3 Select ID Label and then select the appropriate setting in the Docu ment Type drop down list Insert an ID label sheet into the ID label slot of the SC 2000USB and th...

Page 48: ... the Mode button on the machine until CLEAN appears in the LCD see figure 3 4 Press the Set button to feed the cleaning sheet The cleaning sheet will automatically be fed out from the exit slot Cleaning the ID label rollers Sheet 2 1 Peel off the backing at the pre cut line 2 Load the cleaning sheet into the ID label slot so that the front side faces up see figure 4 3 Press the Mode button until C...

Page 49: ... lamp has an approximate life of 2 000 flashes The Stampcreator Pro will automatically count the flashes When the message REPLACE Xe UNIT appears in the LCD replace the xenon lamp unit even if the unit can still flash 1 Press the Mode button on the machine until the message RESET COUNTER appears in the LCD 2 Press the Set button to reset the xenon lamp counter 3 Slide the xenon lamp unit release l...

Page 50: ... or REMOVE LABEL 3 appears in the LCD 1 Open the ink ribbon compartment cover and remove the ink ribbon cassette 2 Slowly pull the jammed draft sheet or ID label sheet out of the ink rib bon compartment NOTE Do not pull too hard For a jam near the xenon lamp unit REMOVE LABEL 3 appears in the LCD 1 Open the ink ribbon compartment cover 2 Slide the xenon lamp unit release lever up and pull out the ...

Page 51: ...f ink has run from the space between the glossy area and the non glossy area around the printing surface see figure 2 NOTE Do not try stamping until the correction fluid is completely dry Be sure to apply plenty of correction fluid to the areas that you wish to fill in Keep the cap on the stamp correction pen when it is not being used NOTE When applying the correction fluid make sure that plenty o...

Page 52: ...adding ink Do not use ink other than that specified otherwise the stamp may be damaged If too much ink is added it may start leaking from the stamp s surface In that case make a test stamp on scrap paper to remove any excess ink 3 Put the holder back on the stamp NOTE Immediately after refilling the ink keep the stamp facing down until the ink begins to flow from the stamp After refilling the ink ...

Page 53: ... be corrected contact your serv ice representative Check that the draft sheet has been correctly loaded into the draft sheet magazine tray See page 13 Check that no more than 50 draft sheets are loaded into the draft sheet magazine tray Check that the draft sheet magazine tray has been fully in serted into the draft sheet magazine tray slot See page 13 Clean the draft sheet rollers See page 44 Che...

Page 54: ...ected contact your serv ice representative Check that the cap was removed from the stamp before it was inserted See page 40 Check that there is no dust on the protective film cover ing the surface of the stamp Check that the clear plastic surface of the xenon lamp unit is not dirty Check that the printed draft sheet stopped over the xe non lamp unit before trying to engrave a stamp The lines in th...

Page 55: ...heck the COM port settings on the PC Bits per second 115200 Data bits 8 Parity None Stop bits 1 Flow Control Hardware Contact your service representative Check the interface cable connections Contact your service representative Contact your service representative Contact your service representative Replace the xenon lamp unit Contact your service representative Contact your service representative ...

Page 56: ...PR2770E PR2770G 4090 40 X 90 1 57 X 3 54 PR4090B PR4090R PR4090E PR4090G 1212 12 X 12 0 47 X 0 47 PR1212B PR1212R PR1212E PR1212G 2020 20 X 20 0 79 X 0 79 PR2020B PR2020R PR2020E PR2020G 3030 30 X 30 1 18 X 1 18 PR3030B PR3030R PR3030E PR3030G 4040 40 X 40 1 57 X 1 57 PR4040B PR4040R PR4040E PR4040G 1060 10 X 60 0 39 X 2 36 PR1060B PR1060R PR1060E PR1060G 3458 34 X 58 1 34 X 2 28 PR3458B PR3458R P...

Page 57: ...age stamp PR1438 55 x 1 50 14 x 38 mm 3 line home address stamp PR1850 71 x 1 97 18 x 50 mm Address stamp with doctor s ID no 3 line address stamp PR2020 0 79 x 0 79 20 x 20 mm Short message stamp Mark stamp PR2260 0 87 x 2 36 22 x 60 mm 3 to 4 line address stamp Check endorsement stamp Address stamp with small logo Short message bold stamp PR2770 1 06 x 2 76 27 x 70 mm 4 to 6 line business addres...

Page 58: ...90 1 57 x 3 54 40 x 90 mm 6 to 10 line stamp Long message Correction stamp Routing stamp Stamp with frame Large and short message stamp Business address stamp with logo No 3 CHANGED VendorsWelcome Party was cancelled Vendors are invited to Dinner Cruise starting 7 PM on March 17 at Navy Pier Jacket required CORRECTION ORIGINAL Vendors Welcome Party will be held at the Beach Club from 4 PM to 8 PM ...

Page 59: ... 3 bundles One set will yield 150 stamps including ID labels We recommend that you always keep at least one set in stock Draft sheets are specially coated for optimum 600 dpi print quality part no PRDRFTN NOTE Do not use any replacement products other than genuine Brother Stampcreator Pro items Supply Items Item Quantity Yield Reorder No ID Label Set 132 labels 12 labels for each of PRIDSET the 11...

Page 60: ...pen Use this cleaning pen to clean the inside components like the print heads of the machine Stamp correction pen Correct an imperfect stamp surface using this pen Xenon lamp unit Used to engrave the stamps the xenon lamp unit is good for approximately 2 000 stamp exposures Maintenance Items Item Quantity Pack Reorder No Print head 1 pen PRCLPEN cleaning pen Stamp correction pen 1 pen PRCORRT Xeno...

Page 61: ...57 SUPPORT NUMBERS For technical support or service warranty or repair infor mation dial our help line at 877 Brother or 877 276 8437 ...

Page 62: ......

Page 63: ...R WEB SITE AT http www brother com BROTHER INTERNATIONAL CORPORATION 100 Somerset Corporate Blvd Bridgewater NJ 08807 0911 All specifications subject to change without notice All registered trademarks referenced herein are the property of their respective companies ...

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