Brother MFC-J3530DW, Service Manual

Page: 5 / 402

Confidential
2.2 Document Feeding Path/Recording Paper Feeding Path ..................................... 2-5
2.2.1 Document Feeding Path ............................................................................... 2-5
2.2.2 Recording Paper Feeding Path..................................................................... 2-5
2.3 Parts Names and Functions .................................................................................. 2-6
2.4 Block Diagram ....................................................................................................... 2-8
2.5 Components .......................................................................................................... 2-9
3 ERROR INDICATION................................................................................................... 2-10
3.1 Error Code ........................................................................................................... 2-10
3.2 Error Messages .................................................................................................. 2-17
3.3 Communications Error ........................................................................................ 2-21
4 TROUBLESHOOTING ................................................................................................. 2-25
4.1 Error Cause and Solutions .................................................................................. 2-25
4.2 Recording Paper Feeding Problems ................................................................... 2-57
4.2.1 Paper is not fed from paper tray.................................................................. 2-57
4.2.2 Paper is not fed from manual feed slot ....................................................... 2-59
4.2.3 Paper is not fed from MP tray ..................................................................... 2-59
4.2.4 Two or more sheets of paper are fed from the paper tray........................... 2-60
4.2.5 Two or more sheets of paper are fed from the MP tray. ............................. 2-60
4.2.6 Paper feeding at an angle ........................................................................... 2-61
4.2.7 Recording paper jam................................................................................... 2-61
4.2.8 Prints only single side of the paper when duplex-printing ........................... 2-65
4.2.9 “No Paper Fed” is displayed........................................................................ 2-65
4.3 Print-image Problems .......................................................................................... 2-66
4.3.1 Defective images......................................................................................... 2-66
4.3.2 Print-image problems .................................................................................. 2-67
4.4 Software-related Problems .................................................................................. 2-77
4.4.1 Cannot print data......................................................................................... 2-77
4.5 Network Problems ............................................................................................... 2-77
4.5.1 Cannot make a print through network connection....................................... 2-77
4.6 Control Panel Problems....................................................................................... 2-78
4.6.1 No display on LCD/Incorrect display on LCD.............................................. 2-78
4.6.2 No display on LED ...................................................................................... 2-78
4.6.3 The control panel does not work ................................................................. 2-78
4.6.4 Touch panel inoperative.............................................................................. 2-79
4.7 Document Feeding Problems .............................................................................. 2-80
4.7.1 Document can not be fed ............................................................................ 2-80
4.7.2 Document double feeding ........................................................................... 2-80
4.7.3 Document jam ............................................................................................. 2-81