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Confidential
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Error Code 2400
Black ink cartridge side IC chip relation defective
- Identification no match or judging as incompatible ink cartridge
Error Code 2401
Yellow ink cartridge side IC chip relation defective
- Identification no match or judging as incompatible ink cartridge
Error Code 2402
Cyan ink cartridge side IC chip relation defective
- Identification no match or judging as incompatible ink cartridge
Error Code 2403
Magenta ink cartridge side IC chip relation defective
- Identification no match or judging as incompatible ink cartridge
< User Check >
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
- Replace the ink cartridge.
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Error Code 2500
Cannot communicate with black ink cartridge IC chip (ink cartridge side.)
Error Code 2501
Cannot communicate with yellow ink cartridge IC chip (ink cartridge side.)
Error Code 2502
Cannot communicate with cyan ink cartridge IC chip (ink cartridge side.)
Error Code 2503
Cannot communicate with magenta ink cartridge IC chip (ink cartridge side.)
< User Check >
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
Step
Cause
Solution
1
Ink cartridge IC chip PCB
defective
Replace the ink refill ASSY.
2
Main PCB defective
Replace the main PCB.
Step
Cause
Solution
1
Ink sensor flat cable
connection failure
Reconnect the ink sensor flat cable.
2
Ink cartridge IC chip PCB
defective
Replace the ink refill ASSY.
3
Main PCB defective
Replace the main PCB.