Brother DS-620, User Manual

Page: 52 / 60

Troubleshooting
47
8
The scan quality is
poor. Paper dust has accumulated inside
your scanner. Clean your scanner (see Scanner Maintenance on
page 42).
Calibration needs to be performed. Perform the calibration.
• For Windows
®
: to perform the calibration using
software, see Calibration using software (for
Windows
®
) on page 37.
• For Macintosh: to perform the calibration using
software, see Calibration using software (for
Macintosh) on page 40.
The scanner resolution is too low. Increase the scanner resolution.
For Windows
®
: see Image settings on page 17.
For Macintosh: see Image settings on page 25.
Colours in the
scanned image are
dark. The settings are not appropriate for the
type of document being scanned. Adjust the scanning settings.
For Windows
®
: see Image settings on page 17.
For Macintosh: see Image settings on page 25.
Calibration needs to be performed. Perform the calibration.
• For Windows
®
: to perform the calibration using
software, see Calibration using software (for
Windows
®
) on page 37.
• For Macintosh: to perform the calibration using
software, see Calibration using software (for
Macintosh) on page 40.
OCR feature does not
work. The scanner resolution is too low. Increase the scanner resolution.
Use PaperPort
™
12SE or Presto! PageManager
9 to increase the resolution.
Nuance PaperPort™ 12SE has not
been installed on your computer. Make sure you have installed Nuance PaperPort™
12SE from the supplied DVD-ROM.
Presto! PageManager has not been
installed on your computer. Make sure you have installed Presto!
PageManager from the supplied DVD-ROM.
The scanned image is
skewed (slanted). The scanner’s Document Guide are not
adjusted to fit the width of the
document. Adjust the Document Guide to fit the width of the
document.
White vertical lines or
white stripes appear
on the scanned image. The scanner is in direct sunlight. • Move the scanner indoors, or out of direct
sunlight.
A light source is near the scanner. • Move the scanner away from the light source.
Difficulty Cause Suggestions
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. KL KL L LM MN MN MN OPQRSTUVW OP QRSTUV U W W W W WX
KL KL L LM MN MN MN OPQRSTUVW OP QRSTUV U W W W W WX
KL KL L LM MN MN MN OPQRSTUVW OP QRSTUV U W W W W WX
KL KL L LM MN MN MN OPQRSTUVW OP QRSTUV U W W W W WX
ef f fg g ghijklmnop ghijklmno hijklmn ijk qrst qrs r t u u u
ef f fg g ghijklmnop ghijklmno hijklmn ijk qrst qrs r t u u u
ef f fg g ghijklmnop ghijklmno hijklmn ijk qrst qrs r t u u u
ef f fg g ghijklmnop ghijklmno hijklmn ijk qrst qrs r t u u u