Brooks IntelliXcap, User Manual

Page: 41 / 50

Brooks Automation 7. Troubleshooting
Part Number: 319430 Rev. A Error Messages
Error
Code
Cause Corrective Action
E108
Cartridge operation timeout in homing
command.
Call service.
E109 Stage operation timeout. Call service.
E110 Stage operation timeout. Call service.
E111 Stage operation timeout. Call service.
E112
Closing safety door operation timeout in
decap command.
Check the door has not been blocked, or
damaged.
Call service.
E113
No tube/rack combination found in decap
command.
Verify the stage is not empty.
Call service.
E114
Tube/rack combination does not match
any profile comparison in decap
command.
See "Error Recovery" on page 40 . Ensure caps
are properly screwed onto tubes.
Ensure tubes are seated properly in rack.
Ensure rack is properly seated in stage.
Verify selected tube/rack combination with
cartridge setup profile document.
Call service.
E115
Opening safety door operation timeout in
decap command.
Check the door has not been blocked, or
damaged.
Call service.
E116
Closing safety door operation timeout in
recap command.
Check the door has not been blocked, or
damaged.
Call service.
E117
No tube/rack combination found in recap
command.
Verify the stage is not empty.
Call service.
E118
Tube/rack combination does not match
any profile comparison in re-cap
command.
See "Error Recovery" on page 40 .
Ensure tubes are seated properly in rack.
Ensure rack is properly seated in stage.
Verify selected tube/rack combination with
cartridge setup profile document.
Call service.
Copyright © 2019, Brooks Automation, Inc.
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