TROUBLESHOOTING
11
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
SMELL OF GAS
SHUT OFF LP CYLINDER VALVE AT ONCE.
DO NOT USE THE APPLIANCE UNTIL LEAK IS SEALED.
Leak detected at cylinder,
regulator or other connection.
1. Regulator fitting loose.
2. Gas leak in hose/regulator or control valves.
1. Tighten fitting and “Leak Test.” (Page 6).
2. See authorized service center.
Flames Beneath Control
Panel (Flashback Fire)
1. Venturi blocked.
1. Remove burner and clean venturi. See “Venturi
Tubes” (Page 7).
Flickering Burner Flame or
Low Temperatures on HIGH
Setting
1. Excess flow safety device has been
activated in connection between cylinder and
barbecue.
1. Turn LP cylinder valve off then turn all burners to
OFF position. Disconnect the regulator from the
cylinder. Wait two minutes. Re-attach regulator to
the cylinder. Open the cylinder valve slowly. Wait
one minute. Light grill as per “Lighting” (Page 8).
Burner Not Lighting
1. Out of LP Gas.
2. Ignitor issue.
3. Excess flow safety device has been activated.
4. Regulator is not fully connected to the cylinder
valve.
5. A leak in the system causing the excess flow
device to activate.
6. Venturi blocked or misaligned with valve
orifice.
7. Orifice(s) blocked.
8. Hose is twisted.
1. Refill LP Gas Cylinder.
2. Try manually lighting burner with a match. See
“Lighting” (Page 8). If burner lights successfully, it
is an ignitor issue. See “Ignitor not Working” below
3. Follow “Flickering Flame or Low Temperatures on
HIGH setting” solution above.
4. Tighten the regulator hand wheel.
5. Leak test connections to determine loose fitting.
Tighten fitting. Leak test system.
6. Remove burner, clean venturi and realign with
valve orifice. See page 7 for assistance.
7. Remove burner, clean orifices with a pin or fine
wire. Do not drill orifices.
8. Straighten hose. Keep away from bottom casting.
Ignitor Not Working
1. Ignitor wire(s) not connected
2. Electrode misaligned on burner
3. Ignitor malfunction
1. Ensure main burner and side burner electrode
wires are all connected
2. Realign electrode and clear any surrounding
debris from area
3. See “Lighting” procedure (Page 8).
Decreasing Heat, “Popping
Sound”
1. Out of LP Gas.
2. Venturi blocked.
1. Refill LP Gas Cylinder.
2. Remove burner, clean venturi. See “Venturi Tubes”
(Page 7) for assistance.
Regulator Humming Noise
1. Cylinder valve opened too quickly.
1. Open cylinder valve slowly.
Yellow Flame
1. Some yellow flame is normal. If it is
excessive, the venturi may be blocked.
2. Burner ports blocked.
1. Remove burner, clean venturi. See “Venturi Tubes”
(page 7) for assistance.
2. Remove burner & clean with soft bristle brush
(e.g. toothbrush).
If troubleshooting fails to solve any of these or any other issues, please visit www.omcbbq.com for more information including
troubleshooting videos, tricks and tips or call customer service at 1-800-265-2150
