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IOM AddPak R01
3 Warranty Claim Procedures
3.1 - Limited Warranty
Subject to the limitations contained in Section 2
herein and except as otherwise expressly provided
herein, Brodie Meter Co., LLC (“Brodie”) warrants
the Goods-manufactured by Brodie will be free
from defects in materials or workmanship under
normal use and care until the expiration of the
applicable warranty period.
Goods are warranted for twelve (12) months from
the date of installation and 18 months from date
of shipment, whichever occurs fi rst. Consumables
and Services are warranted for a period of 90 days
from the date of shipment or completion of the
Services.
Products purchased by Brodie from a third party
for resale to Buyer (“Resale Products”) shall carry
only the warranty extended by the original manu-
facturer.
Buyer agrees that Brodie has no liability for Resale
Products beyond making a reasonable commercial
effort to arrange for procurement and shipping of
the Resale Products.
If Buyer discovers any warranty defects and noti-
fi es Brodie thereof in writing during the applicable
warranty period, Brodie shall, at its option, repair
or replace, that portion of the Goods found by Bro-
die to be defective or refund the purchase price of
the defective portion of the Goods/Services.
All replacements or repairs necessitated by in-
adequate maintenance, normal wear and usage,
unsuitable power sources, unsuitable environmen-
tal conditions, accident, misuse, improper instal-
lation, modifi cation, repair, storage or handling,
or any other cause not the fault of Brodie, are not
covered by this limited warranty, and shall be at
Buyer’s expense.
Brodie shall not be obligated to pay any costs or
charges incurred by Buyer or any other party ex-
cept as may be agreed upon in writing in advance
by an authorized Brodie representative.
All costs of dismantling, reinstallation and freight
and the time and expenses of Brodie’s personnel
for site travel and diagnosis under this warranty
clause shall be borne by Buyer unless accepted in
writing by Brodie.
Brodie is not responsible for damages that in-
cur during shipment to Buyer for shipments that
are F.O.B. Brodie Factory, FCA Brodie Factory, or
EXWORKS Brodie Factory. Shipping charges for
goods returned to Brodie under warranty will be at
Buyer’s expense.
Products found not to be warranted can be re-
paired and returned at Buyer’s expense and return
charges born by Brodie will be added to the cost of
repair or returned to Buyer “as received” at Buy-
er’s expense. Insurance for returned products will
be at Buyer’s expense.
For all returned products please package to pre-
vent damage, or future damage during shipment.
Make sure the products are cleaned, free from
grease oil, chemicals and other materials that may
hamper defect detection and impede repair.
All returned items must be accompanied with a
MSDS for the products that have been in contact
with the equipment, including cleaning agents.
