Broadxent BritePort 8120, User Manual

Page: 70 / 104

68
User Manual
BritePort 8120
Solution Try the following:
‰
Ensure that each analog device such as a telephone, fax machine, and
answering machine, sharing the same telephone line as your BritePort 8120, is
connected to the telephone wall socket via an independent microfilter.
‰
Check if you have connected the microfilters properly.
‰
If your service provider has installed a splitter, do not use the microfilters.
3) BritePort does not connect to the Internet or the DSL LED is not on
or keeps on flashing
Cause You did not connect your BritePort correctly and securely.
Solution Try the following:
‰
Make sure that your telephone line has been activated for the DSL service.
‰
Be sure that your computer is connected to your BritePort using a straight
Ethernet cable. If your BritePort is connected through a hub with Normal port,
be sure that you have used a crossed Ethernet cable; however, if the hub has
Uplink port, then use straight Ethernet cable.
‰
Be sure that the power adapter is plugged in securely and power is switched on.
‰
Be sure that the phone line from the wall outlet is DSL enabled and is
connected securely to the DSL jack of your BritePort.
‰
Reconfigure your computer for DSL connection, as per the information
provided by your service provider. If you are required to specify your IP
address, be sure that you have typed the correct values for IP address and
Subnet Mask.
4) The Internet connection is slow
Cause Your computer may not have enough cache or you must clear your cache.
Solution Try the following:
‰
Clear the cache on your Internet browser:
On “Internet Explorer” window, click Tools menu and click Internet
Options . On the “Internet Options” window, click the General tab. Then,
under “History” click Clear History and click Yes to empty the cache.
Also for “Days to keep pages in history:” make the adjustment according
to your requirement.
Important: Your browser automatically stores all recently visited sites on