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7
Purchaser’s Responsibilities
7.1 The Purchaser must operate and maintain the Product in accordance with the Operating Instructions and service
maintenance schedule, including conducting an appropriate number of services to the unit during the Warranty period,
based on usage and the usage environment including but not limited to;
a) regularly cleaning the air filter(s) and replacing them where necessary;
b) replacing expired batteries or other consumables as required;
c)
ensuring that the condensate drain is kept clean and clear of obstructions;
d) ensuring that outdoor units have unrestricted airflow and adequate clearances;
e) ensuring that additional corrosion protection is applied to the Product if it is installed in a corrosive environment,
for example, close to the sea.
8
Statutory Rights
8.1 The benefits given by this Warranty are in addition to other rights and remedies of the consumer under a law in relation
to the goods
8.2 or services to which the Warranty relates.
8.3 The benefits given by this Warranty are in addition to other rights and remedies of the consumer under a law in relation
to the goods or services to which the Warranty relates.
8.4 Australian purchasers have their benefit of statutory rights and nothing in these terms of Warranty has the effect of
excluding, restricting or modifying those rights. Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.
8.5 For New Zealand purchasers nothing in these terms of Warranty is intended to limit the rights you may have under the
Consumer Guarantees Act 1993. The Consumer Guarantees Act 1993 does not apply if the Product is acquired for the
purpose of a “business” (as defined in the Act)..
For Australian Warranty Claims call 1300 Brivis (1300 274847)
or send to Brivis Warranty Claims 61 Malcolm Road, Braeside VIC 3195.
For New Zealand Warranty Service call 0800 WARMAIR (0800 9276 247) - Brivis only.
The PURCHASER WILL BE CHARGED for work done or a service call(s) if:-
the problem is not covered by these Terms of Warranty;
there is nothing wrong with the product (e.g. instructing Purchaser on the operation of the Product and/or controls);
or if the Purchaser is unable to provide Proof of Purchase validating that the Product is within the Warranty period.
We recommend that you read the operating instructions, and in particular the troubleshooting section of the Operating Instructions,
before you make a Warranty service call. Proof of Purchase must be presented.
Effective 1 March 2013
