Rinnai
7
Ducted Gas Heater OM
Introduction
Congratulations on the purchase of a Rinnai heating system. To achieve the performance and efficiency expected
from this new heater, ensure the installer is a qualified tradesperson and has commissioned the unit before the
commencement of operation, and please take the time to read this manual.
In some Australian states, it is mandatory that the heater installation is issued with a certificate of compliance to
guarantee the installation workmanship. Please check with the installer or local plumbing authority or association for
this requirement. The Rinnai heater is covered by the product warranty as outlined in this manual.
Rinnai products are renowned for providing years of trouble-free performance. However, they may not operate at
their peak for all of that time without some attention. To be at their most efficient they, like most things, need a little
care. So, to ensure that every Rinnai unit is always in perfect condition, we have established the Customer Care
program for our valued customers.
The Customer Care program provides a maintenance service. This service includes cleaning the unit and ensuring
that the system is operating at maximum efficiency. Not only does this guarantee peak performance, it also allows
any minor problems to be detected early. This ensures that the system will always be ready when it is needed.
Privacy Notification
Rinnai Australia Pty Ltd will collect personal information when warranty and maintenance registration forms are
completed. This personal information is collected under the guidance of the Privacy Information Protection Act 1998.
The purpose of collecting this information is to:
• process customer requests for us to provide service activities;
• register purchases of equipment for warranty;
• register requests for a survey/quotation for heating, ventilation, and air conditioning goods and services.
The intended recipients of the information are:
• employees of Rinnai.
• federal and state governments who may require the information for administration purposes.
While the supply of the information is voluntary, if our customers cannot, or do not wish to provide the information
sought, the company may not be able to provide the services requested. If information has already been provided,
an application can be made for access or amendment of that information, or to request that it not be used.
Customers have a right of access to, and correction of, the information concerning them in accordance with the
relevant procedures under the Act.
Enquiries concerning this matter can be addressed to the Business Practices Officer using the contact details on
the back page.
Product Warranty
The product warranty excludes faults and failures caused by improper use and abuse, fair wear and tear, and/or
failure to follow instructions regarding service and maintenance. It is very important that the owner maintains the
ducted gas heater and ensures it is serviced regularly.
It is a condition of warranty that the maintenance and service requirements are adhered to as set out in this manual.
Compliance with these requirements will prolong the useful life of the ducted gas heater and help ensure it operates
efficiently. The maintenance schedule (Section 19.2) specifies tasks to be performed at prescribed intervals by
qualified licensed technicians. The schedule should also be fully completed and retained as a record of who carried
out the service, the date and the actions taken.
IMPORTANT:
Failure to carry out the required maintenance, servicing and recording may void the product warranty. Please refer
to the Terms of Warranty document accompanying the ducted gas heater.
1. Ducted Heater Operation
1.1
How Does Ducted Heating Work?
This heating system consists of three major components; a heater, a ductwork system and a wall control unit.
Air is drawn from the house through a large, centrally located, return air grille into the heater where the air is warmed.
When heated, the air is distributed throughout the house via a network of smaller ducts and released into each room
through floor or ceiling outlets.
The entire process is controlled via the wall control unit, which is usually positioned in the living area on an internal
wall away from windows and doors (where possible).
1.2
Efficiency
We recommend that the following guidelines are followed to get the best performance from the heater and maximise
its efficiency:
