Brivis BX5 Series Operation Manual Download Page 32

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22. Contacts

B064402

DGH OM Issue D February 2019

Rinnai has a Service and Spare Parts network with personnel

who are fully trained and equipped to give the best service on

your Rinnai appliance. If your appliance requires service,

please call our National Help Line. Rinnai recommends that this

appliance be serviced at least every 2 years.

With our policy of continuous improvement, we reserve the

right to change, or discontinue at any time, specifications or

designs without notice.

Australia Pty. Ltd.

ABN 74 005 138 769

100 Atlantic Drive

Keysborough, Victoria 3173

P.O. Box 460

Braeside, Victoria 3195

AU45204

Product Sales & Service National Help Line

Tel:

1300 555 545*

Fax:

1300 555 655

Monday to Friday, 8.00am to 5.30pm EST

For further information visit

www.rinnai.com.au

or email

[email protected]

Summary of Contents for BX5 Series

Page 1: ...Brivis Ducted Gas Heater Operation Manual SP623 UN BX5 SP521IN by PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE INSTALLING THIS PRODUCT ...

Page 2: ...Rinnai 2 Ducted Gas Heater OM This page is intentionally blank ...

Page 3: ...1 Set Time and Day 13 6 User Settings 14 6 1 NC 6 User Settings in Heating Operation Display 14 7 Programmed AUTO Operation 15 7 1 Operate the System in AUTO Mode 15 7 2 Temporarily Override the AUTO Mode Settings 15 7 3 Skip a Programmed Heating Period 16 7 4 Permanently Change the AUTO Mode Settings 16 8 Manual Operation 17 8 1 Operate the System with Manual Settings 17 9 Special Fan Operations ...

Page 4: ...eater Service and Maintenance 22 16 1 Heater Inspection 22 16 2 System Shut Down 22 16 3 Ductwork Maintenance 22 16 4 Heater Service 22 17 Before Calling For Assistance 23 17 1 Basic Checks 23 17 2 Troubleshooting 23 18 Customer Care Program 24 18 1 Contact Customer Care 24 18 2 Product Registration 24 19 Maintenance 24 19 1 Routine Maintenance 24 19 2 Service Maintenance Schedule 25 20 Frequently...

Page 5: ...erson For continued safety of this appliance it must be installed and maintained in accordance with the manufacturers instructions This appliance is heavy use 2 people or mechanical lifting device Improper lifting may result in serious injury Take care when opening or unpacking this appliance Failure to do so may result in serious injury or product failure DO NOT modify the electrical wiring of th...

Page 6: ...fety Children should be supervised to ensure that they do not play with the appliance DO NOT expose people animals or plants directly to the cold or hot discharge of the appliance It may result in serious injury DO NOT use an extension cord manually extend the power cord or connect other appliances to the same outlet as the heater Poor electrical connections poor insulation and insufﬁcient voltage...

Page 7: ...if our customers cannot or do not wish to provide the information sought the company may not be able to provide the services requested If information has already been provided an application can be made for access or amendment of that information or to request that it not be used Customers have a right of access to and correction of the information concerning them in accordance with the relevant p...

Page 8: ...one minute for the burners to generate heat before the fans start This process ensures that the air delivered into the house is warm With any ducted heating system it is not unusual to see vapour discharging from the flue terminal when the heater is in operation The flue terminal may be hot during operation This unit has been preset and tested using typical system settings However the installer ma...

Page 9: ...will operate efficiently with more outlets open if it has been properly balanced The outlet chart is divided into four columns as follows A The maximum number of outlets that should remain fully open for a ceiling outlet system B The minimum number of outlets that should remain fully open for floor ceiling systems where the system does not have zone dampers installed or where there are zone damper...

Page 10: ... 5 1 5 SP521UN XA 830 14 5 1 5 SP530UN 1045 16 7 2 SP530UN XA 1108 17 7 2 SP535UN 1133 17 7 2 5 SP5 Heaters Internal SP521IN 785 12 5 1 5 SP521IN XA 830 14 5 1 5 SP530IN 1080 17 7 2 SP530IN XA 1140 17 7 2 SP535IN 1160 17 7 2 5 SP4 Heaters Universal SP415UN 620 10 6 2 SP421UN 621 10 6 2 SP430UN 918 16 7 2 SP435UN 1004 17 7 3 BX5 Heaters External BX520EN 300mm 605 10 5 2 BX520EN 350mm 667 12 6 2 BX5...

Page 11: ...C325 600 11 6 N A CC325 XA 680 12 7 N A CC320 540 10 5 N A CC320 XA 625 11 6 N A CC315 540 10 5 N A Upflow Downflow Internal UF326 XA 800 17 8 N A UF320 XA 550 11 5 N A DF320 XA 625 11 5 N A Model and base box duct size Applies to NG and LPG models Note If fitment of supply air filters is desired consult the product dealer to confirm compatibility with airflow requirements When fitted ensure that ...

Page 12: ...ker When selected the active mode appears at the bottom of the screen e g Heating Fan Displays when the heater is switched on indicates that the fan is active Flashes during cool down Heartbeat When flashing this icon indicates that room temperature is being sensed from this networker Thermometer Registers the current room temperature The small marker beside the thermometer indicates the temperatu...

Page 13: ...tilises the following symbols An arrow beside a zone indicates the zone is selected for use A solid arrow indicates that the zone is open and receiving heating from the unit A flashing arrow indicates that the zone has reached the desired temperature and is closed 5 Time and Day Settings 5 1 Set Time and Day a Press the on off button to turn the networker off b Press Key 5 to enter clock setting m...

Page 14: ...message begins to scroll across the top of the screen User setting mode 3 You now have access to the user settings Please refer to Table 3 User Setting Options on page 14 and change as required 4 Press the On Off button to save and exit User Settings Table 3 User Setting Options User Input Option Key 1 Changes the day grouping to one of the following Individual days Selected when each day flashes ...

Page 15: ...rn the heater down or off when leaving the house for the day Return 4 00pm 20 Set a time and temperature to switch the system on just before returning home Pre sleep 9 30pm 20 This feature can be used to slightly increase or decrease the set temperature at the same time every night If zoning options are in use Pre sleep can be used to switch heating on or off in selected zones e g to pre warm bedr...

Page 16: ...riod Selection d Press Key 1 day and select either the weekdays or the weekend e Press Key 2 period to select the required time period Time Settings f Press Key 3 Time Temp to select Time The digital clock flashes g Turn the rotary dial to adjust the time as desired for the period selected Temperature Settings h Press Key 3 Time Temp to select Temp The temperature flashes i Turn the rotary dial to...

Page 17: ...e networker on and press the AUTO button until Manual displays The set temperature displays at the top left of the screen and the current room temperature at top right If zone features are installed zone keys 4 and 5 are active and zones can be selected d Use the rotary dial to adjust the set temperature as desired Note The heater will not switch on until the current room temperature falls below t...

Page 18: ...stem it is also monitoring and controlling system performance If a system event is detected the spanner symbol displays When this occurs a notification or error message is available Error Messages Error messages scroll across the top of the screen with a title and code such as Heater Fault H01 Code For assistance call 1300 555 545 Messages contain information to enable technicians to quickly and e...

Page 19: ... Service if installed Check the gas cylinders have gas and the cylinder valve is open LPG only Check that there is gas supply to the home Contact the gas provider to confirm this There may be works in the area or a problem with the supply The heater may require a general service Error Code 53 This error indicates the heater has locked out due to multiple overheat occurrences The primary cause is t...

Page 20: ...ock and unlock the system but cannot access the PIN Note If at any time an incorrect number is entered press the AUTO button to clear all digits then re enter the PIN 13 1 Set a Personal Identification Number PIN a DO NOT ENTER NUMBERS at this step Press the Fn button followed immediately by Key 2 A message displays Enter Your PIN number to lock the system Continue to Step b b DO NOT ENTER NUMBERS...

Page 21: ...nly The master control unit is identified by the word Clock beside Key 5 while the networkers are turned off 15 Add On Air Conditioning 15 1 Cooling Mode Operation If the central heating system has had add on air conditioning installed the networker operates the air conditioning in the same way it does for central heating with the following differences The air conditioner operates to bring the roo...

Page 22: ... have the ducting cleaned more frequently 16 4 Heater Service To ensure that the heater continues to operate at peak efficiency it should be serviced at 2 year intervals by authorised personnel trained to service these models Please contact Customer Care for authorised service representatives The heating unit service includes all maintenance and adjustments required to the following components Bur...

Page 23: ... or off Check the programmed settings in the networker programmable wall control unit refer to Section 7 1 Adjust the settings if necessary Sections 7 2 or 7 4 or change to manual mode Section 8 1 Whistling There is a whistling noise Clean the return air grille and filter if installed Section 19 1 Unit will not turn on The appliance will not turn on at all or will not operate in heating mode or co...

Page 24: ... offers for preventative maintenance services which will keep the heater in great condition 18 2 Product Registration If in Australia to register your product warranty online please visit www rinnai com au support resources warranty registration 19 Maintenance 19 1 Routine Maintenance Return Air Filter Where fitted the return air filter must be cleaned at least every two weeks during the heating s...

Page 25: ...l PPM PPM PPM PPM PPM PPM MAJOR COMPONENTS Heat exchanger Cabinet Combustion air intakes CONTROLS Thermostat s Zone Controls If Applic SYSTEM OPERATION Sequence of operation Return Air Temp C C C C C C Outlet Air Temp closest register to heater C C C C C C Thermistor Temp If Applic C C C C C C Zone Operation If Applic GENERAL INSTALLATION RELATED AND 3rd PARTY COMPONENTS NOT RINNAI PRODUCTS Return...

Page 26: ...r off any time heating is not required such as when going to sleep Install insulation in the ceiling and walls Seal gaps around doorways and windows Make sure the return air and optional filter are clean Reduce the set temperature Q Does my heater have a pilot light which needs to be lit No these heaters have a direct spark electronic ignition Q Can I have zoning on my heater Yes The SP and BX5 mo...

Page 27: ... if installed clean Clean return air grille and duct Clean the heater fan and assembly Clean the supply air register and boots Q How much condensate does my SP6 model produce Approximately 2 to 3 litres per hour of condensate may be produced under continuous running conditions depending on the size of the heater Q On my programmable wall control unit I turn the fan on but nothing happens Why This ...

Page 28: ...pplications means any Product used for purposes other than Residential and Light Commercial Applications Other Applications may include but are not limited to factory IT Server room telephone exchange processing area e g bakery kitchen warehouse swimming pool agricultural facilities such as a nursery Any Product which has been installed for whatever purpose as a retrofit component to an existing s...

Page 29: ...ement shall be performed during Normal Business Hours by anAuthorised Service Representative Repair by persons other than anAuthorised Service Representative may void the Warranty 2 4 Alternatively to clause 2 3 above Rinnai can at its discretion elect to pay you an amount equivalent to the cost of repairing or replacing the Product 2 5 If Rinnai provides you with either the replacement costs or r...

Page 30: ...Representative c damage problems or failure caused by factors external to the Product including but not limited to faulty or poor external electrical wiring incorrect or faulty power supply voltage fluctuations over voltage transients or electromagnetic interference inadequate or faulty gas drainage services or water services including water pressure and non potable water d damage problems or fail...

Page 31: ...elevant freight charges in transit insurance expenses or travelling costs without written authorisation from Rinnai Rinnai will not reimburse the Purchaser for such costs 6 3 The Purchaser must pay all costs and expenses in respect of a any service call out fee if the Product is not accessible for service b making the Product accessible for service for example restricted access or working at heigh...

Page 32: ...liance be serviced at least every 2 years With our policy of continuous improvement we reserve the right to change or discontinue at any time specifications or designs without notice Australia Pty Ltd ABN 74 005 138 769 100 Atlantic Drive Keysborough Victoria 3173 P O Box 460 Braeside Victoria 3195 AU45204 Product Sales Service National Help Line Tel 1300 555 545 Fax 1300 555 655 Monday to Friday ...

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