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6
Travel, Transport & Access Costs
6.1
The Purchaser must pay freight charges, in-transit insurance expenses and travelling costs for
repairs/replacements under thisWarranty, that are required to be performed 100km or more from the nearest
Brivis branch or Authorised Service Representative.
6.2
Subject to clause 6.3, Brivis will pay freight charges, in-transit insurance expenses and travelling costs for
repairs/replacements that are required to be performed less than 100km from the nearest Brivis branch or
Authorised Service Representative. In this circumstance:
a) Brivis will arrange for such repairs/replacements and make any payment directly to the third party to provide
the freight, in-transit insurance or travel services; or
b) if Brivis considers appropriate, it will authorise the Purchaser in writing to pay for the relevant freight charges,
in-transitinsurance expenses or travelling costs and then, upon provision by the Purchaser to Brivis of a tax
invoice showing those costshave been incurred, reimburse the Purchaser for such costs which are within the
terms of the authorisation. If the Purchaser pays for the relevant freight charges, in-transit insurance expenses
or travelling costs without written authorisation from Brivis,Brivis will not reimburse the Purchaser for such
costs.
6.3
The Purchaser must pay all costs and expenses in respect of:
a) making the Product accessible for service. For example, restricted access or working at heights, or the labour
cost for an additional person due to OHS requirements;
b) providing a safe working environment for installation, service, maintenance or repair of the product;
c) any surcharge applicable in respect of supplying replacement parts outside Normal Business Hours; and
d) any other costs and expenses in relation to claiming the Warranty that is not covered by clause 6.2.
7 Purchaser’s Responsibilities
7.1
The Purchaser must operate and maintain the Product in accordance with the Operating Instructions and service
maintenance schedule, including conducting an appropriate number of services to the unit during the Warranty
period, based on usage and theusage environment including but not limited to;
a) regularly cleaning the air filter(s) and replacing them where necessary;
b) replacing expired batteries or other consumables as required;
c) ensuring that the condensate drain is kept clean and clear of obstructions;
d) ensuring that outdoor units have unrestricted airflow and adequate clearances; e) ensuring that additional
corrosion protection is applied to the Product if it is installed in a corrosive environment, for example,close
to the sea.
8 Statutory Rights
8.1
The benefits given by this Warranty are in addition to other rights and remedies of the consumer under a law in
relation to the goods or services to which the Warranty relates.
8.2
Australian purchasers have their benefit of statutory rights and nothing in these terms of Warranty has the effect
of excluding,restricting or modifying those rights. Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law.You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
8.3
For New Zealand purchasers nothing in these terms of Warranty is intended to limit the rights you may have
under the ConsumerGuarantees Act 1993. The Consumer Guarantees Act 1993 does not apply if the Product
is acquired for the purpose of a “business”(as defined in the Act).
For Australian Warranty Claims call 1300 Brivis (1300 274847)
or send to Brivis Warranty Claims 61 Malcolm Road, Braeside VIC 3195. For New Zealand
Warranty Service call 0800 WARMAIR (0800 9276 247) - Brivis only. The PURCHASER WILL BE
CHARGED for work done or a service call(s) if:-
the problem is not covered by these Terms of Warranty; there is nothing wrong with the product (e.g. instructing
Purchaser on the operation of the Product and/or controls): or if thePurchaser is unable to provide Proof of
Purchase validating that the Product is within the Warranty period. We recommend that youread the operating
instructions, and in particular the troubleshooting section of the Operating Instructions, before you make
aWarranty service call. Proof of Purchase must be presented.
Effective 1st October 2013
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