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Brigantia Limited Warranty
This Limited Warranty is made by ARCHGARD INDUSTRIES
LTD., hereinafter referred to as “Archgard”. Archgard warrants to
the original purchaser of an Archgard gas burning fireplace(s) that
the product will be free from defects in materials and workmanship
under normal use and service, for a “lifetime”. All warranty repairs
are to be performed by an authorized Archgard Dealer during the
warranty period. Other repair / service company charges for any
work done during the warranty period, will be the responsibility of
the home owner.
INCLUSIONS: “LIFETIME LIMITED WARRANTY”
•
All heat exchangers and combustion chamber
•
Ceramic Fiber Logs and Ceramic Brick Panels, against split-
ting and cracking due to heat exposure
NOTE:
Discoloration and some minor movement including warp-
ing of certain parts are normal and are not a defect; therefore, not
covered under warranty.
INCLUSIONS: “TEN YEAR LIMITED WARRANTY”
•
Burner tubes and pans
INCLUSIONS: “TWO YEAR LIMITED WARRANTY”
•
Ceramic Glass against thermal breakage
•
Trims and accessories from splitting or separating
•
Electronic Control Module, Remote Transmitter
The above will be covered under “Parts & Labour” to the original
purchaser for one (1) year and “Parts Only” thereafter from origi-
nal date of purchase.
INCLUSIONS: “ONE YEAR LIMITED WARRANTY”
•
Blowers, fans and fan motors, wiring, rheostats and thermo-
discs
•
Rocker switches, spill switches and wiring to them
•
Gas control valves, pilot assemblies including thermopiles,
thermocouples, electrodes and igniters
•
Paint peeling or cracking
The above will be covered under “Parts & Labour” to the original
purchaser for one (1) year from date of purchase.
WHAT TO DO IN THE EVENT OF A PROBLEM:
•
Thoroughly read your “Owner’s Installation, Operation &
Maintenance Manual”
•
If you cannot solve the problem, contact your Archgard dealer
or representative
•
When calling for assistance, please have the following infor-
mation:
•
Model of your fireplace
• Serial Number
• Place of Purchase
• Date of Purchase
• Problem Description
NOTE:
Warranty will be void if work is carried out by an unquali-
fied person(s). Only original Archgard parts may be used. Please
consult your Archgard dealer or representative if in doubt about a
replacement part(s).
•
All warranty repairs are to be performed by an authorized
Archgard Dealer during the warranty period. Other repair /
service company charges for any work done during the war-
ranty period, will be the responsibility of the home owner.
OBTAINING WARRANTY SERVICE:
The original purchaser shall return the defective part(s) to the orig-
inal authorized Archgard dealer – transaction prepaid, along with
the serial number of the appliance and original proof of purchase.
Any defective part, in our judgment, will be repaired or replaced
at Archgard’s discretion. The dealer must obtain approval from
Archgard before any repairs are made.
WARRANTY LIMITATION:
THIS LIMITED WARRANTY IS MADE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED AS TO QUALITY,
MERCHANTABILITY OR FITNESS FOR PARTICULAR PUR-
POSE.
The appliance is only warranted for the use as intended by the in-
stallation and operating instructions and local building codes. The
warranty will not cover damage due to accident, misuse, abuse,
alteration, improper installation or “Acts of God”. This limited war-
ranty is void unless the appliance is installed by a qualified Arch-
gard installer, in accordance with the instructions furnished with
the appliance. Some Provinces or States do not allow limitations
on how long an implied warranty lasts, so the above limitations
may not apply to the original purchaser. Any damage resulting
from defects in this product is limited to the replacement of the de-
fective part(s) and does not include incidental and consequential
exposures sustained in connection with the product. This includes
facing(s), mantle(s), cabinet(s), tile(s) or any other finishes result-
ing from removal of any gas appliance. This warranty is limited
to residential use only and gives the consumer specific rights.
These rights may vary from State to State or Province to Province.
WARRANTY CONDITIONS & REQUIREMENTS:
1.
You are the original purchaser – this warranty is not transfer-
able.
2.
Installation of the fireplace must be performed by a qualified
Archgard installer.
3.
Installation and operation must comply with the installation
and operation instructions.
4.
All optional accessories are covered for one (1) year from the
date of purchase.
5.
This warranty does not offer coverage for light bulbs or
batteries (whether factory, dealer, or installer supplied). This
includes any damage stemming from non-use.
6.
Damage during shipping or handling of components, defects
resulting from improper installation or service, or misuse of
the fireplace or fireplace components are not covered under
this warranty.
7.
This warranty does not cover any part of the fireplace or any
component which has been exposed to or submerged under
water.
8.
Archgard must be notified by the dealer the fireplace was pur-
chased from or a qualified Archgard technician of the defect.
9.
Annual service of the fireplace as required in the installation
manual must be performed by a qualified Archgard technician
(service records may be required to claim a warranty).
10.
All previous warranty service must have been performed
by a qualified Archgard technician (service records may be
required to claim a warranty).
11.
Travel time or mileage to the original purchaser’s residenc-
es is not covered under this warranty. We suggest that you
pre-arrange travel expenses with your Authorized Archgard
Dealer.
