21
Troubleshooting
TROUBLESHOOTING GUIDE
Before carrying out any of the following service checks, unplug the unit from the power outlet.
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Dehumidifier not
working.
•
Power plug is disconnected.
•
The tank is full of water.
•
The tank is not in the right
position.
•
Plug the power cord into the power socket.
•
Empty the water tank.
•
Position the water tank correctly in the unit.
Dehumidification has
reduced in power.
•
The filter is too dirty.
•
The air inlet or outlet are
blocked.
•
Clean the filter.
•
Remove the object that is blocking the air
inlet or outlet.
Loud noises coming
from the dehumidifier.
•
The dehumidifier is on an
uneven surface.
•
Position the dehumidifier on a smooth and
stable surface.
The dehumidifier
suddenly stops.
•
The room humidity level may
be outside of the radar of the
dehumidifier.
•
The dehumidifier will start again
automatically when it can read the room
humidity level again.
Clothing dries
very slowly.
•
The room temperature is
too low.
•
The wet clothes are not
exposed to the air from the
unit.
•
If the room temperature is too low, the
clothing will dry slower than usual.
•
Place the wet clothes closer to the unit so
they are exposed to the air flow.
No reduction of
humidity in the room.
•
The room is too large for the
unit’s scope.
•
Doors and windows in the
room are open.
•
Move to a smaller room.
•
Close any doors or windows in the room.
WARNING
This dehumidifier uses a refrigerant compressor. The noise from the compressor turning off and
on during operation is normal.
