![background image](http://html1.mh-extra.com/html/breville/bes876/bes876_instruction-book_2808939028.webp)
28
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Dose level is
not updating
•
Machine in ‘Manual’ mode.
Press the MANUAL DOSE dial to return to
auto mode. Refer to ‘Dosing Modes’ under
Functions
.
Grinder does not
grind all beans
•
Not enough beans in hopper.
Refill hopper or use ‘Manual’ mode.
Severe overdose
•
Single basket used in double
filter mode.
Select the correct filter size.
Severe underdose
•
Double basket used in single
filter mode.
Select the correct filter size for your next dose,
then ‘Reset Auto Dose Time’ under
Functions
.
Underdosed
•
Grind adjusted to finer grind.
Use ‘A Bit More’ to reach the ideal dose.
Coffee is not
running from
the portafilter
•
The coffee grind is too fine.
Refer to ‘Setting the Grind Size’ and
‘Extraction Guide’ under
Functions
.
•
Water tank is empty.
Fill water tank.
Coffee runs out
too quickly
•
The coffee grind is too coarse.
Refer to ‘Setting the Grind Size’ and
‘Extraction Guide’ under
Functions
.
Coffee runs out
too slow
•
The coffee grind is too fine.
Refer to ‘Setting the Grind Size’ and
‘Extraction Guide’ under
Functions
.
No crema
•
Coffee beans are stale.
Use freshly roasted coffee beans with a
‘Roasted On’ date and consume between
5-20 days after that date.
Coffee is too cold
•
Cups are cold and causing
temperature of extraction
to reduce.
Pre-heat cups.
•
Milk not heated enough
(if making milk-based drink).
When the base of the jug becomes hot to
touch this is when the milk is heated at the
correct temperature. Refer to ‘Texturing Milk’
under
Functions
.
No steam
•
Steam wand is blocked.
Use the pin on the end of the provided
cleaning tool. If steam wand remains blocked,
refer to ‘Cleaning the Steam Wand’ under
Care & Cleaning
for detailed cleaning
process.
•
Water tank is empty.
Fill water tank.