23
800-999-5456
Ultimate determination of validity for
warranty claims is at the discretion of
AMACO/brent.
All warranty work must be performed
by an authorized brent® dealer or by the
manufacturer to maintain the warranty.
Any work done by someone other than an
authorized dealer or the manufacturer will
void this warranty.
Warranty is non-transferable.
Retain original purchase receipt. You will
need this along with model number and
serial number to obtain warranty service.
The warranty is in effect from the date of
purchase.
WARRANTY
INFORMATION
Models ie, ie-r, ie-x
Call AMACO/brent technical support,
800-999-5456 or email technicalsupport@amaco.
com. Please have the model and serial number
ready when you call or include them in the
email. The serial number, located on a sticker
underneath the wheel, will help the technician
know when your wheel was built to better assist
you (see photos above).
You may be asked to send the defective
equipment or part(s) in for inspection. The
serial number of the wheel being repaired must
accompany the defective parts for the warranty to
be honored. Include a note describing the nature
of the problem, to save the technician time since
many problems are intermittent and may not
show immediately.
If it is necessary to ship wheel or parts to AMACO/
brent for inspection, repair or replacement, the
technician will explain how to return the defective
item(s) and whether it should be sent prepaid. For
your protection, insure all items shipped.
EQUIPMENT
WARRANTY LENGTH
brent® b, c, cxc, EX, 16 Potter’s Wheels purchased after 01/01/2009
10 Years
brent® ie, ie-r, ie-x Potter’s Wheels purchased after 01/01/2011
5 Years
Warranty period has expired.
Repair or service by an unauthorized dealer.
Damage due to abuse and/or misuse; includ-
ing but not limited to improper installation,
rough handling, improper storing.
Shipping damage.
Damage or failure due to acts of God such
as, fire, flood, electrical storms, etc.
Use other than for intended.
Normal wear and tear on parts such as wheel
heads and belts.
Modifications to the unit in any manner.
TERMS
The brent® potter’s wheels
warranty is limited to defects
in materials and workmanship
during the manufacturing
process for up to ten years
(see chart).
EXCLUSIONS
Your AMACO/brent Warranty
will be void if any of the
following occur:
REPAIR
INSTRUCTIONS
Parts and labor will be covered
for valid warranty claims.
If you have a problem with your brent® wheel within the warranty period, please do the following:
Models B, C, CXC, EX, 16