7
Troubleshooting
I’m missing parts/hardware not included with my bed.
If you suspect anything is missing, take inventory of the parts you do have using
the part/hardware lists and note any other parts/hardware you may be missing.
Often times, parts or hardware can get misplaced and will turn up later, so double
check your work area and any other places it may be. If you still cannot fi nd it,
contact us and we’ll be glad to send you more parts/hardware, be sure to have
your order number ready and a list of all missing parts/hardware.
FREQUENTLY ASKED QUESTIONS
I have damaged parts on my bed, what do I do?
As soon as you do fi nd damage, send us an email at [email protected] with
pictures of the damaged areas, part name(s) (found on the part label), provide
your order number and any other additional information. We give remake parts
a priority, and they can typically be sent to you within a few days after you notify
us, but be sure to notify us immediately. Note: We provide a touch-up crayon,
matching the color of your bed in hardware package #10 to fi x minor chips on the
edges of the panels.
I’m finished with assembly, but I have extra parts leftover.
This is normal, we provide extra hardware with each bed model as a convenience.
Once assembled, you can discard this additional hardware.
Why don’t the illustrations match my parts?
The illustrations in the booklet match a Queen size. If your bed is diff erent than
this, the illustrations may be slightly diff erent, however installation is identical. In
addition to this, sometimes elements in the illustrations are not shown for clarity.
UNPACKING YOUR BREDABED
When you fi rst receive your BredaBed, it will be loaded on a pallet with banding. This
banding can be cut carefully with a utility knife and the individual pieces can be carried to
where the bed will be assembled. When handling panels, take special precaution to avoid
scratching and chipping on the corners and side edges. If the bed won’t be assembled for
an extended period of time, store the panels fl at on the ground on top of a soft surface,
such as a rug or carpet. Usually, when parts or hardware are reported as missing, they
are usually just misplaced and turn up later, so be sure to keep all hardware and boxes
together. Inspect the panels for damage and take inventory using the “Parts List” on the
following pages to verify you have everything. When you’re ready to begin assembly,
have all parts, hardware and tools in your work area.
Do not unpack hardware until
instructed to do so. Additionally, keep children and pets away from work area
during assembly for their safety.
What is the maximum mattress thickness I can use?
Our beds are designed for U.S. mattress sizes up to 11” thick.
TROUBLESHOOTING
The bed doors hit the Toe Kick when opened.
The steel frame must be 1/2” back from the Mechanism End. See Chapter 4, Step 3.
•
The steel frame must be 1/2” back from the Mech End. See Chapter 4, Step 3.
•
Verify the bolts in Hole #2 (10 1/2” from frame end) and Hole #3 (19 1/4” from
frame end) are inserted and securely tightened. See Chapter 5, Step 4.
The bed doors do not hit the top shelf and fall inside of the Bed Cabinet.
The way the legs are shaped prevent the legs from slipping out from under the
bed without first raising up on the Bed Face Panel. If your legs are slipping out, it’s
usually one of the following issues:
•
When opening the bed, be sure both legs are extended all the way down.
•
Check that the leg stop cylinder is in the bottom hole (see Chapter 4, Step 2) and
that the leg rod has been installed (see Chapter 6, Step 3).
•
If the legs hit against the bed doors instead of the cylinder, verify the frame is
1/2” back from the Mechanism End (see Chapter 4, Step 3).
The legs slip out from under the bed or have pulled out from the round leg disks.
The mattress and bedding should be in place to determine the proper spring
tension. See Chapter 7, Step 3 for spring adjustment. If the bed won’t close all the
way, make sure your mattress/bedding is no more than 11” thick.
The bed doesn’t stay closed/open.
The Bed Cabinet bottom needs to be moved left or right. See Chapter 7, Step 1.
The Bed Face Panel is not even side-to-side or the legs hit left/right side.
•
Steel studs: Stack the screws provided so each stud has 2 screws separated by
at least an inch of vertical spacing. For heavy gauge steel studs, use #8 x 2 1/2”
(or greater) self-taping sheet metal screws.
•
Masonry:
Contact us to discuss attachment.
I don’t have wood studs in my wall to attach the Bed Cabinet to.
If the notch wasn’t customized during ordering, you can notch the wood panels
with a saw. Alternatively, you can remove or notch the baseboard.
The Bed Cabinet hits my baseboard.
If you have 3 studs, stack the screws in the Top Nailer so each stud has 2 screws
separated by at least an inch of vertical spacing.
If you have less than 3 studs,
contact us to discuss attachment.
I have 3 or less stud locations to attach the Bed Cabinet to.
There are screws on each hinge that control adjustment:
The front screw controls the side-to-side adjustment.
The back screw controls the depth.
The top and bottom screws are used to adjust the door higher or lower.
For a video demonstration, see: breda.us/hinges
Hinges on hutch doors need to be adjusted.
